Two inches of water in our hallway on a Saturday morning and they were there within 45 minutes!…read moreLots of water damage and work to be done but the whole team has been professional and kind. Horrible experience to go through but they are the PROS!!

I usually don't post a lot of reviews, but feel the need to with this company. We requested mold…read moreremoval and rebuild of cabinets and new counter in the kitchen. Steve Knght was pleasant to work with at first, but then became very rude, unhelpful, and not honest about costs as time went on. I lived out of town and when his quote for counters came at a significantly larger cost then he originally quoted, would not help me find a suitable replacement for a rental and only guided me to places with no pictures to use. He then CHOSE the counters without my approval and was dishonest about the cost to put them in, asking me for an additional $6k months later that somehow "wasn't on the invoice". From speaking with others in Santa Barbara this is a typical experience. If you choose him, account for 150% or so of the price he quoted you initially. My tenant is also a handyman and was inspecting his crews work. He said he had to be on top of them to mount the cabinets correctly, and somehow storage space and cabinets just disappeared. If he hadn't been onsite I think it would have been very poorly constructed.

I can't recommend Steve highly enough. I found him after seeing his name come up repeatedly in a…read moreReddit discussion about mold, asbestos, and lead testing, and he absolutely lived up to the praise. Before we even scheduled the inspection, he spent over an hour on the phone answering all of my questions and explaining the testing process in a way that was incredibly thorough and easy to understand. He didn't just collect samples - he took the time to educate us on how to safely manage asbestos and lead during our renovation and what to keep in mind long after we move in. I also felt like he went above and beyond to be careful not to oversample - which I really appreciated as we navigate a budget for all these home repairs. He focused on highest-value spots (with the lowest visibility, visually!) As first-time homeowners navigating construction (and expecting our first baby), we found having someone so knowledgeable, patient, and generous with his time invaluable. It's rare to find someone with this level of expertise who genuinely cares about helping their clients make informed decisions. If we ever need environmental testing again, Steve will be my first call.

Insight contacted me right away, within 24 hours of my request to them for testing. The…read morerepresentatives Rob and Brian are phenomenal. They treated me like family. I was able to secure an appointment for testing the next day. They explained step by step, the process of testing and lab work. every thing was exactly as they told me. Within a 24 period, I had the samples taken, sent to the lab, and final analysis of the test results. This is what I call "efficiency". thank you Brian and Rob. Alice, Fresno County

Really nice experience in every way...from the initial call to book the cleaning to when the…read morecleaners left, gave me their phone number and said to contact them directly if there were any issues. This is a family owned business and you can feel the dedication in every aspect. I was renting a home on the beach in Sandy Land and was moving out. I had several area rugs cleaned as well as a sofa and all turned out great. The owners were very pleased also. The price was very reasonable too.

I've used Castro on 3 seperate occasions this year and they have been life savers every time…read more I called on a Thursday night for an emergency service due to a employee getting sick in the office and a possible Covid situation. They came quickly and cleaned all contaminated areas including the bathroom and disinfected everything. They took care of it quickly and safely and we were back in business within the next couple hours. The second time I spilled motor oil on the carpet and they saved me from having to replace our office carpet. Thirdly they cleaned my apartment carpets and made these wornout, old carpets look great. They also said they do a lot of rentals and to let the rental company know if there are any problems they will come back and take care of it. The Castro family are professional and are the best at what they do. I trust them with my companies and personal cleaning. You won't be disappointed with there attention to detail and hard work.

My review is a little different than the typical because we didn't actually end up having these…read moreguys do our floors. I was opening a new business and our current flooring contractor looked like he wasn't going to be able to get out epoxy floors done at the 11th hour. We called SB Surfacing and they sent a guy out the next day and were prepared to get our floors done after hours on the weekend just to help us out of a pinch! Turns out that our existing flooring person was able to come through (sorta), but I so appreciated the service from SB Surfacing and will definitely use them on my next job!

Brian was rude and disrespectful when crew was asked to leave. They disrespected my personal…read morebelongings after being told not to touch them. When speaking with Brian on the phone he hung up half way through my sentence.

Highly recommend! The owner is a personal friend and I trust him to deliver quality service and…read morecustomer care for any plumbing issue, you may have.

I would rate my experience with George, the router, man, plumbing as a five out of five stars, he…read morewas helpful and informative, very knowledgeable understanding my predicament. he then pointed me in a direction that would help my current plumbing circumstance, and I am greatly appreciative for his responsive Outstanding customer service Thank you for your help George

Ryan and his team did a Bang Up Job - pun intended :)…read more The crew was super professional and kept to our timeline perfectly with fair and honest pricing - we couldn't be happier with the end result of the demo work done at our Riveria home. We will definitely be calling Mark for more projects!

Great experience overall. We'll definitely be using Pearl Bay Corp again in the future.read more

One of the best cleaning company in Santa Barbara for window cleaning and house cleaning office…read morecleaning carpet cleaning power wash affordable prices

We hired the company to clean our offices, the service was very professional. we recommend the…read moreservice

I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

I heard about Greg and his magical work with tile, marble and stone care. Booking an appointment…read morewas easy and professional! The day Greg was scheduled to come out, his assistant Dora called to confirm and then said she would call to give me a heads up again 30 minutes before Greg would arrive! I mean how many people do that?! He arrived and within a short time refinished my mid-century front foyer made of Blue Kentucky Stone that was losing it's seal! No matter what I did, black kept seeping through the opening of the seal and white mineral deposits were scattered throughout the floor. It never looked clean even though I kept cleaning it! (kind of like my windows LOL) Now my front foyer is gorgeous and that Blue Kentucky Stone is smiling! I literally couldn't believe my eyes to tell you the truth! Now I'm ready for the Holidays but most importantly every time I open the front door I smile too! Thanks Greg and Dora! I appreciate it and I'll be calling you for the next project!