They have actually been very solid in getting the work done on my vehicle, and have continued to…read morehelp me to get what I need fixed! There have been a couple of mistakes that have occurred, but every time they have listened to me well, and Marco, my sales rep, has very good communication and understands fully my concerns are when I bring them up to him. He has always done the right thing to fix any of the problems of my vehicle, or fix any mistakes that may have been made, and I appreciate him being a stable terminal (point of communication) for me. Basically, when you go to Auburn Auto Drs., you will get a business willing to communicate, listen, and do the right thing - and this is very important, is worth more than GOLD. I recommend them as a solid business that is going to be around for a long time, and will not let you down!

Spouse had his car serviced here. Great customer service, we loved the detailed report they…read moreprovided after the inspection. We will be coming back! Oh and we love the cookies:)

I've been a customer for 14 years and counting! This mechanic is locally owned. They specialize in…read moreHonda's/Toyota's/Scions/Lexus which means you get the BEST possible service. They do amazing work, are well informed, certified, educated and extremely friendly! They answer all my questions, explain mechanical stuff, etc and always ask if I have any concerns about my vehicle. All my previous vehicles have ran flawlessly and perfectly well over 125k miles! All replaced parts are OEM and not cheap knock off brands. The waiting room is comfortable, family friendly, free coffee/tea/water, free wifi and a spotless bathroom! All in all, I will NEVER go to any other mechanic to service my car. This is the place to go! Also, Master Tech is locally owned! I'd give this place 10 stars if I could.

This review is strictly based on customer service, because I have not had any work done on my car…read morehere (yet), but I was very impressed with the experience I had when I called to ask about my options for the trouble I'm having with my car. The person I spoke with provided a lot of very valuable information, including recommendations for transmission shops in the area based on my situation. I don't experience that level of honesty and transparency often, especially from auto repair shops, so I think it's important to acknowledge it. I will definitely bring my car here in the future and recommend them to others!!

I brought my car in to get a 2nd opinion on a break line leak. They gave me the 2nd opinion, and…read moredid the repairs for a good price, and the difference is SO NOTICEABLE!!! Highly recommend!

Friendly staff, comfortable waiting space, but I was not given a quote for the cost of repairs for…read moreconcerns that were identified during my maintenance service appointment. I agreed to the repairs, but only because the tech made it seem like he was doing it as a favor since I wasn't given a quote. Because I ended up with a few hundred dollars more than expected I will not return.

Great People, Great Service, honest, affordable auto repair prices. Jeff is one of the nicest,…read moremost honest auto shop owner I've ever done business with. The prices the absolute best I found in our area and they always do a great job. We've been giving our auto repair business to Jeff for our vehicles for more than 10 years now.

Bravo on quality people at Jeff's. ** Story: our 4Runner…read morewas flaking out in Target parking lot at Sierra College. My hood is up. ** A guy walks up and says "what seems to be the problem? " and offers to help. Pretty quickly figures out it's a loose battery cable. Tightens it up. **He ends " I fix cars for a living. I work at Jeff's Auto Repair. Happy to help". Thank you Guardian angel! Clearly, great people here.

This is an impressive operation…read more First, this is the cleanest shop you will ever set your foot in. Yes the place is new, but you could literally eat off the floors. The shininess is blinding. Second, they are very honest and direct, setting expectations right off the bat and trying to over-deliver. Quite different from typical shops who over-promise and under-deliver. I ended up there after losing a lower control arm bolt on a snowy I-80, waiting 3 hours for a tow, and spending $320 to get to the shop. I was trying to get my car fixed in a hurry but the part was a dealer part and it could simply not be sourced at 4pm on a Saturday before a 3-day weekend. So it was a personal nightmare, but the professionalism of this place was uplifting and I knew I was getting the fairest of deals. Jane runs an incredibly tight ship focused on her customers. I sure hope I never have to get a car fixed in Auburn again, but if I do, I would be silly not to come to Car & Truck Pros.

My Toyota Van broke down near Colfax earlier this year and I got a tow to Car & Truck Pros on a…read moreFriday afternoon. The owners were incredibly kind and friendly, and extremely helpful. I immediately felt as if I was in good hands. Even when they were needing to close their shop for the day, they drove me to a safe place to sit and wait for my husband to pick me up. They were able to do the needed repairs on my van and were very thorough in their diagnosis of the issue. I cannot thank them enough and I know if I run into car trouble on the 80 again, I will definitely use this shop!

R & J auto repair on hwy 49 near palm went above on beyond on the repairs on my car. They were…read morethorough and honest , always with a smile. Great customer service too. I highly recommend them.

Wonderful to work with! They always get me in asap and are super friendly. Quality service and…read moretrustworthy. Been coming to them for years, timely and honest.

We had a great experience with Ryan and his shop! When doing our conversion van build out with…read moreScenic Vans in Rancho Cordova, they mentioned they have a great guy in Auburn that they coordinate with to do suspension work. My husband called Ryan and talked with him. My husband, having done a fair amount of research, had the idea of doing a pretty large modification, mostly for safety and comfort sake. Ryan explained to him why he would not do much of the work that my husband was thinking of having done. He gave my husband clear understanding of what actually needed done based upon his experience with his own van and how my husband described how we would use the van. He did not try to upsell us on anything, and in fact undersold us, but the end product ended up being exactly what we needed. His shop did great work, they were super fast and the price was more than reasonable. We couldn't be any happier with the work that Ryan and his team did-they made the whole process seamless between them and Scenic Vans. We were able to pay without even coming into the shop. He is an honest businessman who does great work!

Literally the best of the best! From Mark & Noah, John (one of the technicians I met who serviced…read moremy car), Ryan the owner-absolutely everyone here provides all around topnotch service & are so efficient. They are confident, thorough & honest.

Thankful they got me in and took care of my smog check request promptly and had an excellent…read moreexperience, I enjoyed that they actually answered the phone ‼ will definitely be back with all our vehicles

Called around noon. I had a gross emission leak. They got me right in. Gave me clear timelines and…read moreprices. Ready to go same afternoon. Honest and Fair. Thanks guys!!

Randy was responsive and knowledgeable. Had toe arm repair…read moreand alignment on Outback will return

We needed a 60k service for our 2024 Subaru Outback Premium and contacted M45. They responded with…read morea quote within 24 hours. Their offer was ~$800. less than the local Subaru dealer. We are satisfied not only with their work but also with their responsiveness. Their website is awesome, loaded with lots of useful information. Although we are usually skeptical about using someone other than a dealer for major services, we are comfortable recommending M45 for Subaru work (Subaru is the only brand they service).

Top-Notch Service! I…read moreconsistently receive exceptional service at The Garage. Alec and Jason are incredibly friendly, knowledgeable, and honest. They always diagnose issues quickly and clearly, charge very fair prices, complete the requested work efficiently, and have my vehicle ready in no time. It's rare to find a shop this trustworthy--highly recommend!

Did not respond to questions about which services they provide. Claimed they checked hoses, a hose…read moreblew 3 weeks later with a long-term bubble on it. Close early without notice whenever they feel like it.