john in the office was very helpful and yet not pushy. Jean was the one who worked nonstop…read morefor 2 hours. He kept cleaning until it was right and then said OK, now you can look.. Clean! I was amazed that in his 20's - he was so knowledgeable. He worked so hard, no breaks, called his next customer and said he would be late and finished my house and cleaned up. Plus, 20 mins afer he left, the company called and wanted to know if I was satisfied.!!!! WORK DOG -- WORKS. 5+ STARS

Arrived on time - technician was friendly - got right to work and did a great job.read more

After seeing this review, DryBoston reached out and we were able to get them to compensate us for…read morethe damages and losses. It was disappointing that we had to go through this process in the first place - and that we had to be the ones to reach out and ask - but I appreciate that they were willing to make things right in the end.

Mike from DryBoston was very courteous and professional to work with. I called because we had…read morewater leaking under our stairs in the basement. He did a mold assessment and determined where the water source was. He brought in his equipment to dry out the space. After a month the space remains completely dry and we have had several rainy days. Mike was honest and trustworthy. I will definitely recommend him to friends and neighbors! Scott H

I was very fortunate to have Puritan come to clean up the water damage I incurred …read more The team lead by Ryan the project manager and his entire crew, Sam, Deedee, and George were all very professional . Ryan kept my insurance company informed during this process of the clean up and that took all the stress out of it for me. This is the company you want to call .

We had a water hose burst this afternoon after contacting look and good carpet cleaning (another…read moregreat company) who we have used recommended Puritan. After contacting Puritan they had a crew here after hours within 90 minutes. Alex was the lead very straight forward and upfront he showed me with his scanner where the water was his assistant was running another machine along the walks where he found no water damage to the walls. After Alex gave me a brief rundown of what they where going to do to help absorb the water they went right to work. A little over an hour they finished sucking what water they could get from the carpet they set up humidifiers and fans to run for the next few days. While finding the water damage was a big disappointment Puritan was very professional. We would highly recommend this company. I hope I never have to use them again but we know who we can call and trust if we ever have water damage again

Great place to look for inexpensive furnishings that are in good condition and decent quality (made…read moreof real solid wood and not just MDF), ideal for kitting out your new college grad who's starting out on their first apartment and job. The owner and sales folks are always willing to consider and make a deal, offer discounts, etc., especially if you're buying several items. The staff is friendly and helpful, and will assist you in taking apart items and putting it into your vehicle. And it's fun to browse their two packed floors!

This place was so much fun to hunt through! They had amazing deals on great furniture pieces. I got…read morea practically new dining room hutch for $85 which I thought was very reasonable. The ladies working the desk were very helpful and accommodating in arranging a pickup time for me. When I came back to pick up the piece, they had a crew load it into my car for me. I didn't have to do anything! I would definitely come back here to shop and hunt around for cool vintage stuff. Definitely a must visit if you're in the area!

They were very personable and prepared me for a huge project that I was completely unprepared to…read moreundertake. I do have a tremendous amount of respect for them and they're honesty. I will call them in the future. When I don't have such a tremendously huge project.

Our kitchen had a leak and caused some serious damage. One phone call to ATA and John came out…read moreimmediately. His quick response and swift action by his crew allowed us to have minimal damage and a quick cleanup. Working with his wife Joannie they were able to recommend a course of action and we resolved the problem. I highly recommend ATA for any home problems. A real professional business and a pleasure to work with

I called Sam with my air quality problem and he responded immediately. When I told him what my…read moreproblem was and how stressed out I was over it he came the same day. After talking to him and telling him my situation he started testing all my rooms and said I would be getting a detailed report in the next couple of days. I got the report the next day. Sam took the time with me to tell me how I could remedy the problem and his suggestions worked. Professional, friendly and honest. I highly recommend that you contact Environmental if you're experiencing any environmental problems. Linda K

Wanted to get environmental testing done in addition to traditional home inspection prior to home…read morepurchase. Sam was very friendly on the phone and flexible with scheduling. On the day of the actual inspection I had buyer and seller agent waiting to make sure we could get it done at 8:00am. At 8:10 called Joe and he kept on saying traffic was bad, it did not sound like he was even in the car. At 8:38 he texted me saying he is up against his next job, traffic is bad and we need to go re-schedule as he is not sure when he will get in. He knew appt was at 8am, he knew there will be traffic coming into the city and made 3 people wait. Absolutely unprofessional and unacceptable. He came through a recommendation, definitely will report back. AVOID!

As a first-time homebuyer, I freaked out when my home inspection flagged the attic and unfinished…read morebasement as worth a consultation with a mold professional (water discoloration in some areas, visible mold on two beams in the basement). Bob was a bit hard to get ahold of at first, but he's in demand and working jobs with his team. We scheduled a free consultation the day after my closing, and he was flexible in moving it up a week earlier when that option opened up. Bob arrived exactly on time and started with the attic. He was able to assure me that the water discoloration didn't look to stem from active leaks, and his services wouldn't be needed in that space. He did recommend adding better ventilation through the MassSave audit program. We then went to the basement where Bob reached a similar conclusion. For the two beams with visible mold, he said that the issue wasn't severe enough to warrant a professional's assistance, and that I could clean it myself. I really appreciated how Bob took the time to evaluate my new home even though the outcome was that I wouldn't be hiring him. The best part? As we were leaving through the finished basement, Bob noticed some suspect bubbling on a newly painted wall. He pulled out his moisture meter and was able to determine that many segments of the wall were at 100% saturation. It's likely that the recent heavy rain and removal of the dehumidifier while the house has been unoccupied resulted in this issue, which would have otherwise gone unnoticed until closing. Bob was able to recommend some initial moves that we could take (redirect gutters, run dehumidifier and fans in the space, etc) before ripping things apart. Depending on how that goes, I may have an opportunity to write a review for his services... but for now, greatly appreciate what he's done for me so far.

We highly recommend Bob and BGS environmental services for their efficiency and professionalism…read more We had a problem with mold growing in the attic due to poor ventilation. The whole process between first contacting them and finishing the project was so effortless. They kept on top of communications with quick updates and professional attitude. Bob not only dealt with our problem he gave us great advice on how to handle it in the future.

Chris and Bethany McDonough of McDonough Environmental Services super, super cleaned our old (126…read moreyears), dank and dirty fieldstone basement as well as cleaned the back addition of the first floor of our house. They did an absolutely AMAZING job transforming our basement into a clean, bright space without mold. I have health problems (likely mold related) and this was worth every penny we paid. Our basement is now clean and dry - probably for the first time in its entire history. Our first floor has also benefited from the extra dryness coming from below. On top of everything they did for us, they are a kind, caring, delightful couple. They showed up every day on time, kept us posted as to everything they did and went above and beyond all expectations in being helpful. Highly, highly recommended. We'd give 10 stars out of 5 possible if we could.

We had a great experience with McDonough for our air duct cleaning. From the first visit through…read morecompletion of the job we were very happy and impressed with the professionalism and friendliness that is so hard to find these days! They were on time, completed the job quickly and helped with some special accommodations around the house. We couldn't recommend McDonough Environmental Services more!