We had the worst experience working with this company. The manager, Kevin is a fast talking…read moresalesman and very disrespectful to his staff. As a homeowner, we trusted that they would abate our asbestos safely and follow proper protocol. After they finished the job, our electrician discovered that they left large quantities vermiculite in the attic and wall cavities and purposely stuffed fiberglass insulation over the vermiculite to intentionally hide it from the inspectors. These areas were easily accessible to their workers and could be reached by their equipment (and easily visible to our electrician). They lied and said the vermiculite was removed from these areas. I suspect that his workers had been trained to purposely cut corners to save time and hide their incomplete work. This was a shocking discovery. They put our health and that of our contractors in great jeopardy by leaving this cancerous material so easily accessible. When I called to have them come back to fix the problem and finish the job, fortunately they did return. However, then we had to witness Kevin yell at his workers, blaming and shaming them for the problem. It was completely inappropriate and a bit staged. I will never work with them again, and would never recommend them.

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

I contacted AirCare for mold-related air testing. They were responsive at first and came out to…read moretest five rooms. However, on the day I was supposed to receive the results, I heard nothing. When I called the office, they told me the results had been ready since the previous day, but the technician never followed up. They emailed the report, which showed elevated mold levels in several rooms. I reached out to the technician, who apologized and said he had been busy. We scheduled a time for him to return the following Monday to inspect the affected areas and provide a remediation quote. He didn't show up. When I called, he said he had forgotten to notify the office about our appointment, so he wasn't reminded. We rescheduled for the next day, and he did come, identified the mold source, and sent a quote promptly. The quote, however, lacked detail, listed two different total prices, and didn't clearly explain the scope of work. After discussing it, he agreed to revise the pricing and add the missing details. The updated quote arrived, but nothing had been corrected. When I contacted him again, he said they had accidentally sent the old version and would revise it, but they were "swamped." I never heard back. I then contacted All Dry Services of South Shore & Cape Cod. They inspected the property, provided an extremely detailed quote, and completed the remediation today. Their team was professional, thorough, and personable. The work was done cleanly, and the area was left properly sealed with negative air pressure. I feel confident the mold issue has been resolved. I have air-quality testing scheduled for tomorrow, and if anything shows up, they will return--but based on the quality of their work, I doubt that will be necessary.

Mark Sullivan(Reconstruction Manager) is a joke, and I'm shocked by his level of lacking…read moreprofessionalism and communication. This guy came to my house doing measurements in May, and then never followed up and never provided any rebuild estimate (even after I spoke with him twice on the phone asking him to make progress). It's just unbelievable to see there are companies like this that do not want to do business. After wasting my time with AirCare, I proceeded with another company who followed up with me very quickly. My home insurance company is also deeply disappointed with AirCare and said they will never work with AirCare again in the future.

Very easy to schedule and lots of openings. Did an excellent job on the vents and the floor was…read moremostly clean afterward. Professional and courteous and explained things. Will use again.

I scheduled my appointment for 3pm. They called in the middle of the work day and asked if I could…read moremeet them in 20 minutes. They told me I scheduled my appointment at 1pm. I told them I could not leave work in 20 minutes. They proceeded to cancel altogether.

S & S Abatement removed asbestos from my basement and boiler a few years ago. It was a big job,…read moresince the boiler was 112 years old at the time, and the steam pipes were all wrapped in asbestos. They arrived on time in the early a.m. and knew exactly what to do. They were a joy to have on my property and they were meticulous about their work. I regret that they do only asbestos work and don't provide other services to homeowners. The house passed inspection and I have had no problems ever. They are the best...plain and simple.

They were great to work with. From my initial call through completion of the asbestos removal they…read morewere courteous, professional and responsive to all of my questions. I would recommend them without hesitation.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

Called them because my elderly aunt was getting water in her basement anytime there was heavy…read morerainfall. I explained that it was a fieldstone foundation and the guy I spoke with said "no problem." The gentleman showed up when he said he would, which was great that I didn't have to waster 2 hours in traffic for nothing. However, the oddness ensued quickly. Every time I showed him a part of the basement, he'd say "Great. I'll take a look and find you if I have any questions" but his "inspections" would only take 2 minutes. So, we'd walk to the next part of the basement, he'd say he'd let me know when he was done, then I'd wait a minute or two and then proceed to the next section. (I swear I'm not making this up.) It was really odd. After his inspection, I said "what do you think?" He said they don't really do much with fieldstone foundations (which would have been very beneficial to tell me over the phone) but that he was going to talk with his boss and that I shouldn't worry because they wouldn't "leave me high and dry" (no pun intended.) He then excused himself once again to call someone and then a few minutes later comes back to tell me there isn't really anything they can do and we should contact someone who specializes in fieldstone foundation repair and then leaves. I don't know how long I scratched my head after that encounter. Drycrete might be a magnificent company to do business with and their work might be first rate but, from my single encounter with them, I was not remotely impressed and it was a grand waste of my time.

Philip and Isiah we great and did an amazing job! They went the extra mile I have complete…read moreconfidence in their work.

We wanted to have asbestos pipe insulation removed in the basement of our new house. I had called…read moreNESM prior to the purchase to get an idea how expensive it would be. Jim was very helpful, asked a lot of detailed questions in order to give me the most accurate ballpark estimate. He also answered all of my questions patiently. When he came to the house to look at the job and give an estimate he was even telling we wouldn't need to remove the asbestos if we're not planning to be in the basement that often. He was very polite and professional and also adhered to COVID guidelines. We had to wait about 4 weeks for the crew to come (which he told me even before coming to give an in-person estimate) and everything went smoothly. However, a couple of weeks we discovered they missed a very small section at a wall. When I reached out to NESM, Jim called me right away, apologized and sent a crew the very same day to remove it at no cost. Overall I'm very pleased with the experience.

From the owner: New England Surface Maintenance provides professional asbestos removal, vermiculite removal, and…read moremold remediation services to Eastern Massachusetts.

I reached out to Service Master for restoration due to a water leak…read more Pedro and his team are the"Dream Team". Clearly, he has a great deal of experience dealing with distraught homeowners whose homes have sustained some type of damage. He assured me that they were here to help and to do so in a painless manner. Pedro and his team follow a routine in an almost robotic fashion. It's obvious they have done this on numerous occasions. They quietly go about their work in a methodical manner. You would never know they were here today taking down walls because the rest of my home has no tell tale signs of their visit. Service Master is truly fortunate to have such a team working for them and representing their company. My contractor stopped by this evening and he was impressed with the quality and thoroughness of the work performed by this outstanding SRM Team!

Hired to demo a bathroom floor after a pipe burst. They didn't complete the full demo, not going…read moreall the way to the subfloor as needed resulting in added costs for my contractor. They left dust across my entire apartment. Scratched my wooden bathroom floor and went completely silent on me after I told them about it. I don't think it could have gone worse. Wholly unprofessional.