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    Serramonte Kia

    4.2 (322 reviews)
    Open 9:00 am - 8:00 pm

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    Services - Serramonte Kia

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Serramonte Kia

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    Service Pricing
    kyra d.

    What a fantastic and truly stress-free experience! Mr. Spencer Chase was kind, professional, and never pushy. He provided outstanding customer service from our first text conversation all the way through our visit to the dealership. If you're looking for a no-pressure car-buying experience, Mr. Spencer is the person to see! A special shoutout to Mr. RC in finance -- incredibly friendly, efficient, and great to work with. He made the financing process smooth and enjoyable. You're awesome, Mr. RC! Thank you as well to Mr. Koroush for being the first to connect with me and helping get everything started. This Kia dealership truly stands out -- the entire team makes you feel welcomed and valued, just like family.

    Kia Carnival

    I had a great experience buying my new Kia Carnival Hybrid SX Prestige here. Marco was very knowledgeable about the vehicle and worked with me closely before I made it into the dealership and while I was there. Tom the floor manager was also nice to work with. Ted was helpful and friendly in finance. I highly recommend contacting Kia Serramonte if you are looking for a Kia.

    Catherine P.

    Bob actually never helped. All talk. Still with the lease smh and still worse service ever.

    Ash N.

    I've been shopping for a month till know and so far I had the best experience at serramonte Kia , my sales rep Omar Shoman was very knowledgeable and friendly very polite as well , i highly recommend working with this dealership!!

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    8 months ago

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    7 months ago

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    1 year ago

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    Alham I.

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    10 months ago

    Had the best car buying experience with Omar and Tom! They were both professional and helpful...I would highly recommend this dealership!

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    1 year ago

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    Alham I.

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    1 year ago

    Friendly salespeople willing to give me a good deal. Paul, Tom, and Z worked hard to make me happy.

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    8 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    9 months ago

    Wonderful dealership experience. Made buying a car very easy. Yury was a great and very helpful!

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    Alham I.

    Thank you for your feedback, Calvin! Best Regards, Alham!

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    9 months ago

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    Alham I.

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    9 months ago

    Working with Christian was a very pleasant experience. He is well mannered and very helpful when we were looking for a new vehicle!

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    9 months ago

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    2 years ago

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    8 months ago

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    2 years ago

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    1 year ago

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    Alham I.

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    8 months ago

    Anthony of Serramonte Kia was extremely helpful and accommodating. Absolutely great customer service!

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    2 years ago

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    10 months ago

    Yury from sales was great. Helpful with all logistics and very friendly. Made the process smooth and minimized the stress of it all.

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    Alham I.

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    10 months ago

    Morville, he really nice guy and good service I'm recommend to by the cars with him.thank you.

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    Alham I.

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    10 months ago

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    1 year ago

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    11 months ago

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    Page 3 of 9

    Serramonte Kia Reviews in Other Languages

    Ask the Community - Serramonte Kia

    Review Highlights - Serramonte Kia

    The service at the showroom was exceptional and a special shoutout to Christina for being super helpful and patient.

    Mentioned in 33 reviews

    Read more highlights

    You might also consider

    Lexus of Serramonte - Service time

    Lexus of Serramonte

    (1.1k reviews)

    I'd waited for a couple of months for the latest IS350 - and my experience with this dealership was…read morevery pleasant. Tanvir was my salesperson - who had contacted me on the day that the new models had came in. Tanvir had understood and knew what I exactly wanted, which made the entire process extremely smooth and transparent. There were no hidden fees, the pricing was extremely reasonable, and ultimately I felt very valued as a customer. 5 stars!

    We recently embarked on a journey to purchase a new car. After exploring a few dealerships, we…read morestumbled upon Lexus of Serramonte. Little did we know, this would be the beginning of a remarkable car-buying experience. Our journey began with a warm greeting from the front desk receptionist, followed by an introduction to Tanvir, our car salesman. Tanvir stood out as one of the most approachable and professional salespeople I've ever encountered. He genuinely listened to our needs and preferences, ensuring that we felt heard and valued. Tanvir's straightforward and transparent communication style made the entire process seamless and hassle-free. Manny, Tanvir's manager, was equally friendly and accommodating. He went above and beyond to meet our requirements and provide us with the best possible service. The entire team at Lexus of Serramonte, from the car salespeople to management and even the finance manager Thomson, demonstrated exceptional professionalism and customer-centricity. I understand that car purchases can be daunting, but Tanvir, Manny, and their team transformed our experience into a breeze. Even today, Tanvir continues to follow up with us, addressing any questions we may have and ensuring that we're fully satisfied with our purchase. Whenever we're in the area, we make sure to visit Lexus of Serramonte, and Tanvir is always eager to show us the latest gadgets and features of their vehicles. In conclusion, I highly recommend Lexus of Serramonte and wholeheartedly endorse Tanvir as our car salesman. He takes great pride in providing exceptional service and genuinely cares about the well-being of his customers.

    Serramonte Volkswagen

    Serramonte Volkswagen

    (1.6k reviews)

    When I was gearing up to purchase a new vehicle in December, I was preparing myself for an arduous…read moreand challenging car-buying process. To my pleasant surprise, working with Sho Tsai at Serramonte VW was extremely easy and smooth. Sho is very patient and straightforward. He listens to you and answers your questions honestly and transparently. It was a refreshing experience after many other unpleasant interactions with other dealers over the years. He was also quick to respond to email and phone calls. Even if he needed time to find an answer, he did the research and got back to me quickly. It was a great experience from the first email to driving off the lot with my new VW van. This was my first time purchasing a VW after declaring myself a Honda-only person for years and years. I guess I am a VW and Honda car person now after working with Sho at Serramonte VW. Five stars and would recommend this dealership to family and friends (and anyone who asks about my new ID.Buzz!).

    My experience with Serramonte Volkswagen service was extremely disappointing…read more I brought my 2022 Volkswagen ID.4 in for a routine 30,000-mile inspection and a recall repair. While my vehicle was in their custody, it fell from a service lift and was damaged. The repair required sectioning and welding work on the rocker panel area. Although the dealership arranged for the body repair, the overall handling of the situation was poor. The repair process took months with repeated changes to the completion date and very limited communication. I frequently had to follow up myself to get updates. Even more concerning, after the accident occurred under their control, the dealership still charged me over $350 for the original service visit and refused to offer any form of diminished value compensation for the damage caused to my vehicle. Accidents can happen, but how a business responds afterward matters. In this case there was little accountability, poor communication, and no effort to make the situation right. I hope Serramonte Volkswagen reviews their service procedures and customer care policies so future customers do not have the same experience.

    Stewart Chevrolet - Service center

    Stewart Chevrolet

    (781 reviews)

    Not to sure where the 2/3 stars are coming from but from my experience from the moment stepping…read moreinto the lot to leaving it was 5/5. Friendly courteous and overall very good feeling. No feeling of being pressured into purchasing and really going that extra step to make sure we made a deal happen on both ends satisfied. Hugs shoutout to AV (don't remember his full name but helped me from th beginning) he had an appointment coming in and left me in the hands of JV and honestly I would go with either or! They definitely know their stuff and very transparent with everything having to do with purchase. Overall I will definitely be coming back and recommending this dealership to friends/family Purchased a 22 GMC sierra Shoutout the guys

    Terrible first and LAST experience with this dealership. I was contacted multiple times by sales…read morerepresentative, Nicolas, over the span of two weeks who reviewed photos of my car, confirmed everything looked good, and provided an estimated appraisal range before scheduling an in-person visit. I rearranged my schedule and drove over an hour for the appointment. While I was already on the way, another representative, Rachel Pagan, sent me a message confirming the appointment and saying she looked forward to meeting me and appraising the car. I responded immediately, but after about 40 minutes she followed up they were no longer interested due to modifications something that was clearly visible in the photos they had already reviewed. I understand dealerships have policies, but this should have been communicated before scheduling, especially given the distance. Overall, a disappointing experience and a lack of consideration for a customer's time.

    CarMax

    CarMax

    (279 reviews)

    Surprisingly good service, Simple, straightforward hassle-free car shopping experience. Fixed…read moreprices, no haggling. Buying a used/pre-owned vehicle seems quite the mystery most of the time, and any car purchase almost seems subject to endless hassle until you get the keys.. Enter CarMax.. Backstory: At the recommendation of a good neighbor, we decided to consider CarMax when shopping for an extra car for the family. They have a HUGE selection of vehicles at each of their locations. As with everything these days, we started with searches on all the usual car shopping websites, but CarMax seemed to have the most solid candidates worth considering. There was one car that we liked at a CarMax store located maybe 40 miles away, so we requested to have that car shipped to CarMax's Colma location - at no cost to us. After a test drive of this and another possible candidate, we decided to purchase the car, but they don't take partial deposits! That said, they could reserve a car for you for 24/48 hours, so we returned with the funds to pick it up two days later. The salespersons seem to be non-commissioned, and all were interchangeable in role and well trained to perform pretty much any part of the sales process, everything from tire-kicking mode, to closing out the sales paperwork. Practically zero up-selling during the sales process either.. Just a question about extended warranties, and that was it. Write the check, and the car is ready for you in their inbound/outbound area. SIMPLE, STRAIGHTFORWARD, ZERO HASSLE, Professional competent courteous service with a great selection of pre-owned vehicles that seem to be in pretty decent shape. PRO TIP to be aware of: These are used cars, and we found that minor cosmetic damage isn't always ALL listed on their web listings when they tend to just show one imperfect spot. Minor cosmetic damage is stuff such as curb rash or minor scrapes on the body less than 3" long. Remember, these are pre-owned vehicles, so a little bit of wear and tear is to be expected! We are happy with our purchase here, and certainly would keep CarMax on our shopping list in the future!

    We just weren't using our beautiful yellow Honda FIT. Do we keep it and ship it back to Ohio or do…read morewe sell it? I don't want to sell it to a private person because at our age I am concerned with safety as well as making sure I get my money. So I started researching selling and buying prices in the area. CarMax offer was so good that I was afraid they would bait and switch but I had my plan B. I had a shipping quote. I could always ship it back to Ohio where driving is less scary Other companies, for the most part, wanted me to drive it over to them without giving me a tentative price. The companies that did give me a quote were looking to make a huge profit at my expense. Nope CarMax gave me a quote, dependent on whether I was accurate about the mileage and condition. I walked out with a check for the amount they said they'd pay. The entire process took about an hour or so. Timothy was our guy. He clearly explained things. My license plates were put in a nice CarMax tote bag. Timothy then asked how we were getting home, we are seniors. I was going to walk a mile to Colma Bart then grab MUNI once I hit the city. Timothy treated us to a Lyft. Definitely a 5 star experience from start to finish.

    Golden State Nissan

    Golden State Nissan

    (233 reviews)

    Mike Bagano has worked with me since 2023/early 2024 and always makes sure I'm safe, get the best…read moredeal, and offers recommendations based on my personal situation. I really appreciate his honesty and authenticity, especially as someone who is not knowledgeable in the automotive industry, Mike is like a lighthouse guiding me towards the best decision for me and my car. He has seen/guided me most of my car repair/troubles and for that, I am forever grateful! I know, when I go to Golden State Nissan, I'm in good hands with Mike Bagano!

    A note of caution -…read more Dumb ways for a dealership to make a good sales experience less good... My wife and I purchased a new 2026 Leaf SV+ from Nissan Serramonte in December. Sales experience was fine. Salesman and sales manager both did their things competently and politely, so far so good. The trim line we purchased did not come with a cargo cover for the rear hatchback area, so we negotiated that one be added as part of the purchase. The dealership advised that they did not have one in stock, and that they would order it to arrive "soon" and would call when it was in. Still good. Two weeks later, no calls to us, so we started calling them. We were told cover was on order, it should arrive in the next few days, they would call. Sadly, no calls to us, so we called again multiple times over multiple days until (about 3.5 weeks after purchase) we are told cover has arrived, we can come in to pick it up. Not great, but still ok. Drive back over (about 30min away, each way), pick up cover in a large cardboard box, toss it in car and head back home. Now it gets weird. The cargo cover is a large flat molded piece that comes with a small bag of parts, instructions in Japanese, and no obvious way to install. Called the dealership again and were told they would install it, just bring it back in. Now it is starting to feel like a waste of time, not so great. Confirmed a time to bring it in with our salesman, confirmed it could be done while I waited, and drove back to the dealership. After arriving there I hear that: (1) installation requires drilling holes in the hatch pillars or plastic covers, that this requires some sort of printed templates, that this is a surprise, and that they will need to charge for the installation, and (2) they are really busy right now so they can either get to it in five hours, or I can schedule another time. Now I am no longer a happy customer, and thats how it goes... Use caution if you use this dealership.

    Atech Auto Repair - My brown oil being changed lol

    Atech Auto Repair

    (413 reviews)

    Gotta love dealerships…read more... They'll rip you a new one when it comes to repairs esp with European cars. I found Atech on Yelp and used their project feature to request a quote. It also sent requests out to a few other shops, tho that part is always random, and not all of them were even close to me. Anyhow, Alex the owner responded in minutes and gave the most reasonable quote to change my BMW front brakes using OEM pads. I dropped my car off in the morning (they were working on several European cars), and it was ready by early afternoon, just as promised. Alex was honest, transparent, explained things in layman's terms, and made me comfortable as a woman who doesn't know cars. Just a heads up, in case you want to get some work done while you wait, there isn't a waiting room...just several lawn chairs near the entrance. But hey, it helps keep their overhead low, and those savings get passed on to customers!

    5 stars - A-Tech Auto Repair Honestly, if your car's acting…read moreup and you need someone who actually gives a damn--go straight to A-Tech. Owner Alex is the real deal. Doesn't matter if it's a weird noise, a dead battery, or some mystery check-engine light that's been haunting you for months--he'll dig in, explain everything in plain English, and fix it without upselling you junk. Last week my alternator quit mid-commute. I rolled in stressed, no appointment, and Alex just said, "We got you," popped the hood, and had me back on the road same day. No drama, no fake urgency--just solid work and a fair price. If you want a shop that treats you like family (not a paycheck), this is it. Alex runs the place like he owns your car too. Highly recommend.

    Serramonte Kia - car_dealers - Updated May 2026

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