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Serra Volkswagen

1.6 (17 reviews)
Open • 9:00 am - 8:00 pm

Services - Serra Volkswagen

Auto maintenance

Oil changes

Auto repairs

4 More Services

Auto brake repair

Auto engine repair

Auto steering and suspension repair

Routine automotive maintenance

Serra Volkswagen Photos

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1 year ago

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2 years ago

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3 years ago

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3 years ago

Why run a credit check 7 time when already approved this is how people credit get ruin. The lady on the phone was quite rude no tack at all

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5 years ago

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4 years ago

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7 years ago

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Christian Brothers Automotive Trussville

Christian Brothers Automotive Trussville

(18 reviews)

I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

Serra Volkswagen - car_dealers - Updated May 2026

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