We feel lucky to have found Serjeo through Yelp and had the most amazing experience with Serjeo. We went in to have my husband's wedding band resized. Serjeo is very knowledgeable, skillful, flexible and pleasant to work with. His price is very reasonable and fair. He took the time to explain every step of the process and resized the ring to fit perfectly. He also asked my husband to try the ring for a while and then re-adjust if necessary for no additional cost. In addition, He fixed all the scratches and the ring looks more polished than when we just bought it. We would definitely go to Serjeo for all our future jewelry needs and would highly recommend him to all our family and friends. read more

If you think having your own jeweler is only for the 1%, think again. Serjeo gave me a fantastic price for rebuilding & resizing my engagement ring, and creating my own custom wedding band with Serjeo was CHEAPER than any online deal I could find for a generic, mass-produced ring (e.g Blue Nile, Zales). You'd have to be legally insane to not go custom when it's less expensive than generic! First off, the other reviews note, it's true, you do get to go into Serjeo's work room and watch him work, and tell him if you like what he's doing or change anything you want as he goes along. He explains his process and answered all the questions I had about the gadgets in his work room. How awesome is that? I needed my solitaire engagement ring (which my hubby bought elsewhere) resized for my tiny size 3.5 finger - piece of cake. I also wanted the shank to be thinner though, and Serjeo filed it down, polished it - I got to watch the whole process. I thought I might want it even smaller, but he warned that once it got smaller you can't add the platinum back, so try it out for a few weeks, and if I decided I wanted it smaller, to come back and he'd make it smaller for no extra charge. So later I did decide that I wanted it smaller, came back and he made it just perfect. At the same time we also designed my wedding band, which I just wanted to be the tiniest plain platinum band possible. A band this size didn't even exist anywhere else - he ordered the platinum and made the band (while I watched of course) and it turned out perfectly, and it was cheaper than if I were to buy one online that wasn't perfect. And I get to say that my ring is custom! Top top it off, Serjeo is a swell guy and fun to work with. He is not the type of guy that would ever rip you off, he is very honest and fair. I am happy that I have my own trustworthy jeweler and wouldn't hesitate to recommend him to anyone! read more

I recently came to Serjeo's shop for an engagement ring at the recommendation of a close friend. I am happy to say I couldn't be more pleased with the result. Serjeo and his staff helped turn a daunting decision into an easy and enjoyable experience. Serjeo was thoughtful, fair and easy to work with. To top it all off, my fiancee is very happy with her ring and keeps getting compliments on how tasteful and beautiful it is. I would absolutely recommend Serjeo to anyone who needs a special piece of jewelry for that special someone. read more

I came to Serjeo with a repair for my engagement ring (made by an out-of-state jeweler last year). Serjeo was great -- he spent time sitting with me, examining the ring and explaining the problem and how he would fix it. I visited his office around 1 pm and had my ring back that SAME EVENING - which was great and so considerate. Serjeo is truly an artist, and I hope to have some jewelry made by him in the future. You won't be disappointed. read more

I honestly can't say enough good things about working with Serjeo. I came in with a very old diamond which had been in my family for a while but needed some touching up. To be honest, I wasn't even sure it was going to be suitable for an engagement ring and was prepared to purchase an entirely new rock and setting. Serjeo had every chance to sell me on this but wouldn't allow for it - he said a ring like this had so much character and meaning that it was the perfect stone. He then polished it and discussed potential designs which would work best, everything from the type of setting to the kind of metal. I then made another appointment to come in and discuss details. We sat and discussed all the finer points and Serjeo, again, was nothing but genuine and helpful. Once he began (custom) making the ring, he sent over updates to show the progress. Once the ring was ready and I popped the question, it turns out I mis-measured her size and we had to get it resized. (This may have been the most above and beyond anyone had ever gone for me) Serjeo made time for us that very weekend to come in and resize the ring - he took us to the shop, gave us a few beers and did all the metalwork right there in front of us. Unbelievable stuff! Even this review falls short of the service, skill and genuine care Serjeo brings to the table. The ring process can be exhausting but working with someone of this caliber can not only make your life easier but really make for a special product in the end. *The girls at the front are also amazing and super helpful! read more

Serjeo will now be my go-to person for anything jewelry related as long as I live in Boston! His place was so much cooler than the neighboring workshops in the same building. Very warm welcoming and his assistant was very friendly! I did not wait long. Once Serjeo got into the process of how he was going to resize my beautiful ring, he cared about what would be best for me and the ring. He took great care of me as a client and my ring as the product. Highly recommend!!! read more

Serjeo is truly amazing. I just got engaged last week and I have been looking for a place to size my ring that would not take a week, which is the general time for most places. When you go to Serjeo's he does it right in front of you! It was amazing, and he did a beautiful job! I was so impressed. He also noticed some flaws in my ring, that was purchased from another venue, and fixed them so that my diamond will not fall out. I am very excited about my engagement ring, and I am so excited it fits now and that I did not have to wait for a week not wearing it. Because of the shape of my ring I wanted to have custom wedding bands made. I will be back at Serjeo in the next couple of months to have him create beautiful wedding bands for me and my future husband. I am so excited! read more

I stopped by Serjeo's with an old ring. The stone in it looked very dull, and I was considering replacing it. Serjeo was very knowledgeable and friendly. He cleaned the ring without charge, which gave the stone a lovely pale blue sparkle. Thanks so much! read more

We started working with Serjeo for our wedding bands and have continued to go to him since for all out jeweler y wants and needs. I cannot express how wonderful the process of designing is with Serjeo. He really listens to what you want and gives you options at several price points. I have also just come in because I needed rings resized and he has accommodated me within days. He is really our jeweler for whatever we need which is exactly what I wanted. I cannot say enough good things! read more

I already had rings...but having purchased them from larger jewelry chains, after just a short time, had problems with missing diamonds, and even so far as missing my over 1 carat center princess cut stone. Thankfully it was found...That said, we knew we needed a change. We brought everything to Serjeo which I am lucky enough is one of my husband's close friends and he asked me what I liked in the way of cuts, styles, etc. and that I should leave everything with him and he would make it perfect. WELL, I could not have been prepared for what I saw when my husband picked them up. I am a bit of a control freak and not knowing exactly what the whole thing was going to look like needless to say I was "nervous". Serjeo literally disassembled both of my rings. All diamonds out, all white gold melted down and away he went. He created two matching "eternity bands" to go on either side of my engagement ring filled with the diamonds from a ring I had loved for years and was originally heartbroken that I had to re-work. He also cut down the height of my princess cut center stone (which I think made it look bigger in the end). With 3 new rings in hand I was so thrilled that I wasn't missing my old ring styles. He reworked everything into a fantastic and extremely sparkly (very me) work of art that I am so proud to be wearing every day now. Even after 2 weeks of wearing them and wanting them soldered together, he graciously met every need in a timely fashion. Most importantly I am proud to call this master custom jeweler my friend. Thank you so much Serjeo. :) read more

Serjeo matched his reputation for excellent product and a great price. 12 years married, it was time my engagement ring saw a refresh. Serjeo listened to my ideas and read my personality/style and steered me towards something that I absolutely love that was well under what I expected to spend. In fact, on a couple of occasions he discouraged me from adding more diamonds or possible swapping the center stone for something larger (which would have meant more profit to him) which impressed me a great deal. He was far more interested in creating a ring that I loved than he was with upselling me to a higher priced item. He took the time to create my newly revamped engagement ring so that it sits comfortably with my existing wedding band and my 10 year engagement band, should I want to wear it that way. He had to build models three times to accomplish this and yet the overall price never changed. I am thrilled to have met Serjeo and cannot recommend him highly enough. Carolina in the front office is a great addition to the team; timely and thorough. I look forward to having Serjeo work on future pieces for me (and even my mom now wants him to redo her engagement ring). Look no further. read more

Serjeo is a fun guy and does an amazing job. Very personable, professional and does everything on time.

Came to Serjeo to clean up, resize, and repair my late mother's engagement ring. He was incredibly honest, straightforward, informative, and funny. Price wasn't crazy, and his work showed. They were also flexible and willing to work with me and my odd schedule. Highly recommended. read more

Incredibly professional, friendly, and reasonable. I ended up going elsewhere because of a unique value I was offered, but I still give Serjeo 5 stars. He educates his customers very well, offers the best value, and knows his stuff based on decades of experience. Best of all, he wasn't pushy in any way. When I faced two price options, he actually talked me into getting the less expensive option based on what I was looking for, which showed a lot of honesty. read more

Serjeo should be your only 'go to guy' for all of your jewelry needs. His knowledge and professionalism is limitless, but most importantly he listens to everything you say. He is very proud of each piece he creates and is truly one of a kind, as in the piece he would design for you. read more

I highly recommend Serjeo! I had him rebuild the band of an antique ring that I inherited. His work was excellent, he finished it promptly, and the price was very reasonable. Best of all, he was truly a pleasure to work with. Don't go anywhere else for your jewelry needs! read more

My fiance proposed to me very spontaneously without a ring (which originally was the one thing I told him he had to have - but he was so genuine and romantic that I had to say yes). We decided to design the ring together, because I wanted something pretty unique (alexandrite instead of a diamond as the main stone). I found Serjeo on Yelp, and he absolutely lived up to his reviews! He was wonderful to work with, really took the ideas of what we liked, pared it down and came up with a truly elegant design. I loved being a part of the design process, although the waiting afterward was painful (I bowed out of the process after the initial meeting so I could still be surprised by the ring). My fiance surprised me last weekend and the ring is absolutely stunning! Even better, it was very affordable, considering it was a custom designed ring. We are absolutely going back to him to do our wedding bands. read more

I was referred to Serjeo by a friend who had used him also. I emailed him to setup an appointment and met with him the following week. I had brought an existing ring with me with 2 diamond "sidestones" existing in it. I said, "I would like to use these 2 sidestones in the 3 stone ring that looks like this picture." He looked at the 2 stones and gave me his appraisal of them, which matched the one I already had gotten. This was my first measure of trust. He said, "Ok based on the side stones lets pick the centerstone out." He came in lower than bluenile.com on the price of the center stone that I selected. That was another point in the trust category for me. He then asked about specifics on the setting. Advised i go with a cheaper metal than i thought originally, and showed me some examples that he had already made. One of the examples was exactly what i wanted, so that just became my ring. All said and done, I probably spent an hour with Serjeo talking about details. Less than 2 weeks later i'm putting it on her Finger, and she literally couldn't be happier with it. It's really an awesome ring, and getting it was such a non-hassle that I couldn't believe it. Im going back to pick up the previously existing ring with 2 new birthstones in it where the sidestones once were. I will clearly be purchasing my bands from Serjeo. Last but not least. The original "no-more-than" budget I gave him, we ended up staying $500 under it. Yeah that says UNDER. It really felt like we were working together on a project, and that our interests were aligned. I would like to STRONGLY recommend working with this master of his craft who is a good and honest businessman. read more

Hands down, Serjeo is excellent. He's incredibly professional, he's nice and honest, his knowledge is vast, and he has a wealth of experience dealing with the art of jewelcrafting. He is flexible with both large and small budgets. He and his staff are friendly and responsible, his store is well managed and welcoming, and his dedication to his craft is something truly remarkable. While I can only speak to the kind of ring he made for me, if you are looking for any wedding-related jewelry, then Serjeo is absolutely the man to see. A close friend of mine recommended him to me, and from the moment I arrived, he was friendly, outgoing, and the paradigm of professional. We discussed the kind of engagement ring I wanted him to make, and I was extremely impressed with both his experience and knowledge of the craft of jewel-making. Serjeo has been in the jewelry business since he was sixteen, and it is more important to him to do something right than to do something fast and shoddy. He made a genuine effort to really get me involved in the ring's creation, showing me each step and making sure I knew exactly how it would look and that I was happy with his progress. I was also very impressed with the fact that, in addition to being a responsible craftsman, Serjeo is also a responsible businessman. His stones are conflict-free, and he makes sure that he has a strong relationship with the people he buys from by doing the legwork to ensure the quality and legality of the stones he uses. He's also incredibly flexible and patient, and he worked with me to create a beautiful ring while staying within my budget (which the final cost of the ring demonstrated). He thoroughly explained everything, and he even allowed me to pay in installments so that I could better afford the ring within the budget I had. He is incredibly proactive, working to prevent issues with the jewelry from the beginning, or fix them as soon as he discovers them. He went out of his way to ensure that the ring was done right before I bought it, which was incredibly refreshing since most other jewelers are notorious for waiting for the customer to bring issues with the jewelry to their attention. He even offered to do a last minute appraisal of some other rings I had brought in, free of charge. My review hasn't really done Serjeo justice, but I can honestly say that the experience in coming to him for my engagement ring was excellent all around. He is absolutely the best at what he does, and I strongly recommend him to anyone who is looking for jewelry that is beautiful, affordable, and made exactly the way you want. read more

Serjeo was the perfect choice for us. I found Serjeo the same way you may find him, here on Yelp. My requisites for the ring ruled out many of the traditional places and I reached out to him after reading the reviews on yelp and seeing his internet site. Upon meeting him, I knew that I made the right choice. He has a great support Team who made the process easy and every step was at our own pace with no "sales pressure" that you may get at other places. He is an artist and skilled designer and will carefully take in your recommendations to customize a ring to your preferences. Our ring is truly one of a kind (one of my highest priorities). He listens and takes feedback and encourages you to be as involved as you want to be (it is a lot of fun to be involved). Go and visit Serjeo and you will learn a lot and likely realize that he is the perfect fit for you too. We are looking forward to designing our wedding rings with him soon. read more

Serjeo is the man! My girlfriend's Mother gave me her Mother's diamond to have reset in a new ring for when I proposed. I shopped about 15 different jewelers in the greater Boston area, Serjeo being one of the first, and realized I shouldn't have even wasted my time looking elsewhere. He designed an amazing setting for the diamond and hand crafted it himself. She loved it! We then went back to him for our Wedding bands and my fiance loved him. He again handcrafted both our wedding bands and they came out perfect. His prices are reasonable and the quality is unlike any other. Highly recommend! read more

My husband and I have been customers of Serjeo's over the past few years. We just visited his location this past week and it reminded me that all too often you write poor reviews for service but never for a job well done. My husband purchased my engagement ring about three and a half years ago. He met with Serjeo several times, Serjeo educated him on diamonds and made sure he was comfortable with what he was buying. We then purchased our wedding bands and I was just as pleased with those as I am my engagement ring. We have been in to see Serjeo several other times over the years for cleanings and other purchases and have always been treated so well by the staff as well as Serjeo. If you want an intimate setting with someone's full attention as to what your looking for then this is the perfect place to buy a diamond. read more

I've never had a custom ring made before, and I'm so happy I found Serjeo to create my ring. I saw a diamond semi-mount in the Caribbean while on a cruise, and thankfully I didn't purchase the ring there, but I got a picture of the semi-mount to research getting it made at home. I visited almost every jeweler in the building to get an estimate on making the ring, Serjeo was the only one that analyzed the design to make it better, where the others were looking to only recreate the design as shown, I was so impressed with his attention to detail and artistic flair, he was very meticulous throughout the whole process, along with being a really nice person! I no longer have to shop around for a jeweler the next time I decide to get something made, thank you Serjeo! read more

Serjeo is fantastic - honest, direct, and accommodating. Will be my new go-to jeweler in Boston.

Serjeo is a true master jewelry craftsman who has far exceeded all of our wildest expectations. We started the search for my wife's upgrade to her wedding ring by going to the typical commercial retail outlets without success. Via recommendation we were directed to the jewlers building in Boston and that's where our real search began. We quite literally went into almost every store in the entire building floor by floor. There were fine quality wedding rings in many of the showrooms, but we were unable to find "the ring" that my wife had envisioned in her head. Many of the jewelry associates explained that they could help to order a custom designed ring for us, but none of them could interpret the vision my wife had in her head and we felt very uncomfortable leaving this important design and assembly to someone that we would never meet. Eventually we walked down one hallway on the 5th floor and found ourselves at Serjeo's, but thought we were out of luck due to the sign indicating "by appointment" only. Not being discouraged we rang the bell anyway and we're greeted by Carolina who explained that Serjeo was in his shop working on a piece of jewelry. She went in the back room and in a few minutes Serjeo came out to meet with us. We explained to him that after searching at least 20 different showrooms we just could not find a design that we had been searching for. Serjeo sat with us and asked what qualities and styles we had in mind and explained that HE could help us with the design of our ring and create it himself. We were pleasantly surprised to learn that we could actually sit and talk with the person who would craft our ring rather than putting the design in a strangers hands. We were very impressed with his personal attention and ideas that we made an appointment to return. Serjeo asked us to identify all the qualities that we were looking for and to bring in pictures of different rings that had features we wanted to include in our design. Our return visit was simply amazing because this is when our thoughts were finally put on paper and our vision started to become a reality. Serjeo understood the direction we were trying to go and offered some key suggestions that we blended into the design. All of our concerns were addressed with consideration to the final outcome. He explained that some elements we thought would be nice wouldn't exactly work well and eventually we came up with the basic concept for him to create a wax mold. The wax mold was delivered for us to look at and to our surprise Serjeo had added an another feature to the ring that he thought would compliment the design (he explained that this could easily be removed if we wanted). This added design feature completely made our jaws drop to the floor and we loved it, he understands our vision......This was the ring my wife wanted to have on her finger forever!!!! Another visit was made to Serjeo's showroom to look at the actual gold casting before the diamonds were added to confirm the design was accurate, even without the gemstones we could see how beautiful it was. Serjeo met the promised timeline and delivered to us one of the most beautiful pieces of jewelry we have ever seen. We cannot compliment Serjeo and Carolina enough for their thoughtfulness, patience and professionalism in bringing this from a vision in our heads to a jewelry showpiece my wife wears with pride everyday. - We were even under budget Motto of our story is to find someone who can identify your needs and find somebody who will be the actual person to create the custom jewelry of your dreams. Why would you leave the assembly and craftsmanship to a total stranger who will never realize your vision? Thanks again Serjeo and Carolina read more

Serjeo is the best! My fiance proposed with a family ring that was much too big and not totally my style, so we decided to look into how we could use the lovely stones for a new piece. We went to a number of bigger stores where the customer service element was just awful - we were talked over and shot down for every idea we brought up - and then some other individual designers who were unwilling to work with our budget. When we reached out to Serjeo, he immediately reassured us that this was absolutely the type of work he could do, he would work with us to find a style we loved, and was more than happy to present options for our price point. We were able to quickly settle on a design, he gave us a great price, and not only that, but after initially thinking he would need 2 weeks, when I told him that I was going to visit a bunch of college friends the next wknd who I knew would be grabbing my hand to see, he had it ready in just a week! And done beautifully! Lastly, he said my finger was a quarter size smaller than all the other jewelers - he was right. Can't recommend him enough! read more

A friend had recommended Serjeo to me, and although I wasn't quite ready for the engagement phase, I did want to explore his work. When I walked into his store, i was immediately impressed with the decor and professionalism of the staff. I mentioned that a friend had referred me and the girl behind the front desk disappeared, and seconds later, Serjeo came out to great me personally. I told him that I had already purchased a ring for my gf from Gucci for v-day, but wanted to see his style and if there was something he could do in the near future for when "that time comes". I showed him the ring and he brought me to his shop in the back to see his works and explain how he operates. i was so impressed with his style and his adaptability, i am confident that he will be able to custom design the perfect ring that i had in mind. He commented that the ring i had already purchased was beautiful, and i asked if he did engraving. he said he did and offered his services. being Friday, the day before I was going to give my gf the ring, i immediately jumped on the offer. he put the ring on the machine and encountered problems due to the rings unique design. He spent a great amount of time and effort configuring the machine so that the ring would fit. in the end, he came through and the engraving was beautiful. when he returned the ring, i went to pay and he would not accept any payment. Serjeo was such a pleasure to work with, and you can see in his work and his personality that he loves what he does and cares about making you happy and everything perfect. I look forward to working with him on my engagement ring. read more

Maybe he has me hosed, but I loved him. Walked away with a custom pave diamond eternity band. Made me feel comfortable, didn't try to up sell (in fact, told me why white gold made more sense for the wedding band we were getting than platinum. I was set on platinum, but when he explained that for a $1200 ring, he questioned whether an additional $900 for platinum, which he was willing to do, made sense ). And even though it's appt only (oops, didn't know that,) he saw us anyway and didn't rush us. Actually sold me the ring I had tried on and said he could make the exact same ring, but with the current cost of gold it would be ~$700 more (he prices the rings based on the cost of the materials at the time it was made.) Also said he could add $300 more in pave diamonds to go all the way around the band, but he felt in the long run, I would be more likely to loose diamonds, bang it on the desk at work, etc and didn't recommend it. Then he refunded the tax because I was a teacher and he respected the work we do for the little money we get paid! He was only the second jeweler we had gone to and we were not planning on buying anything today (just looking and learning how it all worked). I was worried I was being impulsive, but the smile on my face as I wore the ring (and thought about wearing it for the rest of my life) was enough for my boyfriend to say, "let's do it." He makes the jewelry he sells, so for me that meant something. Plus neither of us are big shoppers, so the thought of going around to the other places seemed more daunting than fun. If my boyfriend decides to go w/ a white gold or platinum band, we'll be back (he's considering Tungsten and Serjeo, put no pressure on him and said "for your lifestyle, that sounds like a good fit. Don't spend more than $100 and you'll be happy, but go on-line for that." Then he sized him and gave him the info he would need to buy elsewhere. I should mention Joseph Gann quoted $270 for a tungsten ring.) Free lifetime polishing and re-rhodiuming (the plating that makes white gold appear "white,") free appraisal, as well as storage until the wedding. read more