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    Serenity Pet Spa

    3.5 (8 reviews)

    Services - Serenity Pet Spa

    Pet sitting

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    Pete after his grooming

    Just took Pete to Moni today for the second time and he looks great. Just moved to Ames in November and we are really glad to have found Serenity Pet Spa. Great work and very friendly staff and very reasonably priced.

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    8 years ago

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    4 years ago

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    6 years ago

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    11 years ago

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    14 years ago

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    8 years ago

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    10 years ago

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    Petco

    Petco

    (13 reviews)

    Our experience with Ames Petco has been less than one star in the past 2 years we have gotten three…read moreanimals and two of them have died the very recent one is a guinea pig we've only had for less than 2 months and he's lethargic and stopped eating? Wow so much for being a pet store more like a death Store.

    I apologize for how long this is.. My husband and I are…read morelooking to get a second conure for our family as we love them so much. We called around to different stores and found that this Ames Petco location had a few options. We live in Ankeny so of course we called first to get more info and make sure they were still available. When we arrived we looked at the birds first and then I went to find the pet specialist to help us. When she came over she Greeted us with "what's up" like we were bothering her. Annoying and unprofessional but we ignored that and inquired about the birds available. We then asked if we could hold the bird we were interested in and she said No it's against policy because of Covid... Really how dumb. I'm not going to pay over $800 for a bird if I can't hold it. She assumed we were just lookie lou's and really was just flat out roud. When we told her we want to buy a bird today but we're not gonna do that if we can't see if we have a connection and how we feel about it by holding it, she fired back with why didn't you start with that. Needless to say we did not buy a bird from the store. As we were walking out my husband said that he wanted to talk to the manager and inform her how rude the employees was. Unfortunately the manager really wasn't any better.

    Plucky Paws

    Plucky Paws

    (2 reviews)

    I cannot praise Plucky Paws and Stephanie enough! I adopted a sweet adult Maltese/Bichon, Jordi,…read morein June and quickly realized that he had issues with body handling and other dogs. I contacted Stephanie and she put together a detailed training schedule that was tailored specifically for Jordi. We talked about Jordi's specific behavior and reactions so that she could better understand and get to know Jordi. Throughout training, Stephanie sent me articles, infographics about body handling and observable doggy behavior, and other short reading materials that would help me train Jordi on my own and get to know his situation a little bit better. After the training cycle with Stephanie had ended, Jordi can now jump in and out of the tub all on his own, can sit and lay on command, and is so much more comfortable with a muzzle when it comes to grooming! For an adult dog who was very stuck in his ways, he has come such a long way! Stephanie... I cannot thank you enough! Thank you for making me a better dog owner and giving me the opportunity to establish a strong bond with my precious boy! Both he and I look forward to little training sessions everyday! Stephanie at Plucky Paws genuinely wants you and your dog to train and learn together. I could see her compassion for Jordi and her job just radiate from her body every time she came over! I am not kidding.... Stephanie knows what she is doing!!

    I filled out the information request form on the Plucky Paws website. Stephanie replied back and…read moreadvised she will not take clients that use pronged collars, which I understand and respect. One of the (many) reasons we are seeking training is so we can walk comfortably and safely without using it. She said if we can commit to stop using the collar, along with a few other things, we can schedule a $155 consultation with her. The way this was communicated came across as kind of rude, but I thought maybe I was just reading in to it too much (spoiler: I wasn't). I wrote back, told Stephanie those were absolutely things I can commit to, but that we had scheduled a meeting with another trainer and would contact her if things didn't work out. The communication I received from Stephanie after this was very rude, condescending, and accusatory. I would never want to work with someone who communicates with ANYONE, let alone potential clients, the way Stephanie communicated with me.

    Serenity Pet Spa - groomer - Updated July 2026

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