Moni did an excellent job on my Murphy! Just moved to town and grateful to have found our new…read moregroomer on the first attempt! Moni made sure she knew what I wanted from the visit and encouraged me to try a new look for my Yorkie. It was great advice and I love the results! They even gave him a "Little Angel Award" Great touch and made me feel better about leaving him. Definitely recommend Serenity Pet Spa!

If your looking for your dog to look exactly like you brought them in and wanna pay $80 for 30 mins…read moreof daycare then take them here. I'm going to go ahead and cut my own dogs hair from now on. Warning before you go here, they do not shave dogs they only do brisk trims. Not like we live in hot humid weather in the summer time. I would of only given one star if it wasn't or the cute $80 bandanna they put on my dog when they returned her.

I got my longhaired cat groomed here as this was one of the only places in ames that grommed cats…read more I asked for a trim, and when I got him home it was extremely uneaven and not even brushed out. I'm extremely upset, and I feel they wayyyy overcharged for what I got. I will not be coming back here. ​

I take my mini golden doodle pup here and they do a FANTASTIC job. They are busy so book ahead…read more Cora always is happy when I drop her off and pick her up. She is well cared for there. Love the bows and bandanas she gets there. She smells great and overall happy with the service. I have gone other places in Ames, but Peppers is the best!

We've been using Ames Pet Resort for 7 years now for both boarding and grooming and I highly…read morerecommend them. Yes, it is true that it can be hard to reach them by phone and yes in the 7 years my dog has gotten 2 haircuts that weren't done well but my dog is happy to go there and the staff who have been there a long time are wonderful. No place is completely perfect. And in my experience with them overall, the good greatly outweighs the bad.

We left our beloved three year old dog in the care of the Ames Pet Resort in May of 2024 and our…read moredog escaped and was hit and killed by a car. The facility didn't notify us when they put our dog on precautionary status for trying to jump the outdoor fence, nor did the business follow their own protocol to stay with our dog on a leash when outside after his first attempt to jump the fence. In addition, the staff didn't administer our dog's anxiety drugs as instructed. Finally, once our dog died in their care after jumping the poorly designed outdoor enclosure and after being left by himself, they did NOTHING to fix the structural design issue to keep other dogs safe. Our dog was one of the greatest things in our life and the Pet Resort treated him like a piece of replaceable property. Our experience after the incident was also disappointing and proved to us the owner is profit driven and not in business for the safety of your pet.

Our experience with Ames Petco has been less than one star in the past 2 years we have gotten three…read moreanimals and two of them have died the very recent one is a guinea pig we've only had for less than 2 months and he's lethargic and stopped eating? Wow so much for being a pet store more like a death Store.

I apologize for how long this is.. My husband and I are…read morelooking to get a second conure for our family as we love them so much. We called around to different stores and found that this Ames Petco location had a few options. We live in Ankeny so of course we called first to get more info and make sure they were still available. When we arrived we looked at the birds first and then I went to find the pet specialist to help us. When she came over she Greeted us with "what's up" like we were bothering her. Annoying and unprofessional but we ignored that and inquired about the birds available. We then asked if we could hold the bird we were interested in and she said No it's against policy because of Covid... Really how dumb. I'm not going to pay over $800 for a bird if I can't hold it. She assumed we were just lookie lou's and really was just flat out roud. When we told her we want to buy a bird today but we're not gonna do that if we can't see if we have a connection and how we feel about it by holding it, she fired back with why didn't you start with that. Needless to say we did not buy a bird from the store. As we were walking out my husband said that he wanted to talk to the manager and inform her how rude the employees was. Unfortunately the manager really wasn't any better.

I've only been once so far and am kicking myself for not going sooner. The staff is so friendly,…read moreknowledgeable, and they do a lot of rescue events to help find furever homes. This is actually how I ended up there, and I left with some goodies and a resolve to adopt another puppy from Hope Animal Rescue. I HIGHLY recommend for anyone in Ankeny with cats, dogs to get your stuff here! Also, they have a DIY bathing station. Sweet!

Great experience taking our dog for grooming. Breezy the groomer is awesome. She is very personable…read moreand takes great care of our dog.

its broken, don't let this touchless wash drag hard parts across your new car with only 3,000…read moremiles. #handwashathome

Brought my car in with bird droppings on the hood trunk and windshields. Spent $10 on a wash. Left…read morethe wash with bird droppings on my hood, trunk and windshield. Awful!

Star did an epic job on our inexperienced large white rescue dog. Their process is careful and…read morerespectful of a dog's fears and comfort. They take the dog through an orientation that prepares them for meeting the dogs special needs. We were living in a cloud of dog hair until Star gave him the furminator treatment. Highly recommended for price, care, procedure and caring!

Everything is great, but prices are a bit steep. But good place to get some quality products.read more

My dog's photoshoot went amazing. Michel and Dillon were extremely patient throughout the process…read moreand pampered our dog with treats and love! There was also an amazing beach scene backdrop set up. We can't wait to see how adorable the pictures turn out. Highly recommend!!!

From the owner: Welcome to Arf & Wag Studio – Your Pet’s Personal Portrait Artist! As Des Moines’s leading pet…read morephotography experts, we understand the special bond you share with your furry friend. That’s why we are dedicated to capturing the essence of your pet through our vibrant and bold approach to pet portraiture. At Arf & Wag Studio, we use only the highest-quality equipment and techniques to create portraits that are not only beautiful but also durable. We want you to be able to display your pet’s portrait for years to come, and that’s why we use the best materials and printing methods available.

Unprofessional, petty, and insensitive. I would take your business and your furry companions…read moreelsewhere.

I cannot praise Plucky Paws and Stephanie enough! I adopted a sweet adult Maltese/Bichon, Jordi,…read morein June and quickly realized that he had issues with body handling and other dogs. I contacted Stephanie and she put together a detailed training schedule that was tailored specifically for Jordi. We talked about Jordi's specific behavior and reactions so that she could better understand and get to know Jordi. Throughout training, Stephanie sent me articles, infographics about body handling and observable doggy behavior, and other short reading materials that would help me train Jordi on my own and get to know his situation a little bit better. After the training cycle with Stephanie had ended, Jordi can now jump in and out of the tub all on his own, can sit and lay on command, and is so much more comfortable with a muzzle when it comes to grooming! For an adult dog who was very stuck in his ways, he has come such a long way! Stephanie... I cannot thank you enough! Thank you for making me a better dog owner and giving me the opportunity to establish a strong bond with my precious boy! Both he and I look forward to little training sessions everyday! Stephanie at Plucky Paws genuinely wants you and your dog to train and learn together. I could see her compassion for Jordi and her job just radiate from her body every time she came over! I am not kidding.... Stephanie knows what she is doing!!