Our experience with Ames Petco has been less than one star in the past 2 years we have gotten three…read moreanimals and two of them have died the very recent one is a guinea pig we've only had for less than 2 months and he's lethargic and stopped eating? Wow so much for being a pet store more like a death Store.

I apologize for how long this is.. My husband and I are…read morelooking to get a second conure for our family as we love them so much. We called around to different stores and found that this Ames Petco location had a few options. We live in Ankeny so of course we called first to get more info and make sure they were still available. When we arrived we looked at the birds first and then I went to find the pet specialist to help us. When she came over she Greeted us with "what's up" like we were bothering her. Annoying and unprofessional but we ignored that and inquired about the birds available. We then asked if we could hold the bird we were interested in and she said No it's against policy because of Covid... Really how dumb. I'm not going to pay over $800 for a bird if I can't hold it. She assumed we were just lookie lou's and really was just flat out roud. When we told her we want to buy a bird today but we're not gonna do that if we can't see if we have a connection and how we feel about it by holding it, she fired back with why didn't you start with that. Needless to say we did not buy a bird from the store. As we were walking out my husband said that he wanted to talk to the manager and inform her how rude the employees was. Unfortunately the manager really wasn't any better.

Owner was very nice and very helpful. Bought handmade cat toys. 2 small mice, large mouse, and a…read morekick stick (like a kick-a-roo). All had catnip in them which I was told was supplied locally and that the lady making these toys would not disclose her source. Led me to believe that it's cats recommended. Well...I brought the bag of goodies home but had to run and get kids from school. Now, my cat Jarvis is a good boy. He doesn't jump on the table EVER. When the kids and I got home, Jarvis had the handle of the bag around his neck, the bag ripped open, and 2 of the toys ripped out of the plastic ziplocks. The other 2 toys couldn't quite make it out of the package. Jarvis loves them. He sure has gotten a lot of play time and exercise with these...and he was pretty high. I will definitely be buying again!

We were in Ames for an extended period and needed a specific product for our 13YO Labradoodle. We…read morecame to the right place, as Treats on a Leash gave us solid customer service, answered all of our questions, and helped us select a probiotic that was a positive addition to our dog's daily feeding. They have a super selection and don't push you. Instead, they are pleasant, and this is a great reflection of owner Michael Morris, who we met on this visit and could not have been kinder. We appreciated his staffer, who was so nice and extremely knowledgeable. Plenty of street parking on Ames' Main Street!

Like the store, go there every spring and summer. Perfect spring afternoon, 2:30 pm, every…read morehousewife in Ames is there. 33 cars in the lot. 1 gal helping outside customers, inside customers, and running the register. I notice what looks like the boss lady diddling on her computer in the office. This is your prime time, the time to shine, give people the reason to come there not the alternatives, not to sit in your office.

I absolutely love this place. My husband and I constantly go here to check out plants, mostly house…read moreplants. The person working the front desk gives us coupons for our next purchase (who is very nice), then I go back again. My only problem is one of the house plants I bought from here has gnats, but don't let that stop you! Just inspect the soil closely.

The staff are very friendly and the building is kept clean…read more I was visiting the cats and meeting the older orange guy named goldy, i hope he finds a home with a comfy lap! He is very sweet and loving, i would take him if i could. Jennifurr is an amazing volunteer and i just love how she cares for the animals.

I had to take a kitten in a few weeks ago because my two adult cats wouldn't accept it. I had only…read morehad it for about 2 weeks, but even so, I cried my eyes out when I took it in. I had never surrendered an animal before and felt so guilty doing so, but the staff was kind and supportive, and they assured me that he would start out in a foster home with other kittens before being adopted. By the time I left, I felt so much better, thanks to the wonderful staff.

Moni did an excellent job on my Murphy! Just moved to town and grateful to have found our new…read moregroomer on the first attempt! Moni made sure she knew what I wanted from the visit and encouraged me to try a new look for my Yorkie. It was great advice and I love the results! They even gave him a "Little Angel Award" Great touch and made me feel better about leaving him. Definitely recommend Serenity Pet Spa!

If your looking for your dog to look exactly like you brought them in and wanna pay $80 for 30 mins…read moreof daycare then take them here. I'm going to go ahead and cut my own dogs hair from now on. Warning before you go here, they do not shave dogs they only do brisk trims. Not like we live in hot humid weather in the summer time. I would of only given one star if it wasn't or the cute $80 bandanna they put on my dog when they returned her.

5/5/26 3:30 p.m…read more Walk-in My husband and my daughter went in to get some goldfish for her new little tank that we got for her. The service from the staff was great, and they were all very friendly. They do have quite a decent selection of fish as well as other supplies and animals. The store is kept clean and organized. All of the animals look like they're in great condition and like they are very well cared for. The prices aren't too steep either. Overall, this is a nice location, and we will definitely be shopping here more often.

I love this store. It may seem little by comparison but they have a great selection. The location…read moreis good and they always offer friendly service - I especially appreciate that they take heavy bags to my car!

We've been using Ames Pet Resort for 7 years now for both boarding and grooming and I highly…read morerecommend them. Yes, it is true that it can be hard to reach them by phone and yes in the 7 years my dog has gotten 2 haircuts that weren't done well but my dog is happy to go there and the staff who have been there a long time are wonderful. No place is completely perfect. And in my experience with them overall, the good greatly outweighs the bad.

We left our beloved three year old dog in the care of the Ames Pet Resort in May of 2024 and our…read moredog escaped and was hit and killed by a car. The facility didn't notify us when they put our dog on precautionary status for trying to jump the outdoor fence, nor did the business follow their own protocol to stay with our dog on a leash when outside after his first attempt to jump the fence. In addition, the staff didn't administer our dog's anxiety drugs as instructed. Finally, once our dog died in their care after jumping the poorly designed outdoor enclosure and after being left by himself, they did NOTHING to fix the structural design issue to keep other dogs safe. Our dog was one of the greatest things in our life and the Pet Resort treated him like a piece of replaceable property. Our experience after the incident was also disappointing and proved to us the owner is profit driven and not in business for the safety of your pet.

4/29/26 11:30 a.m…read more Walk-in Unfortunately, my Mom's cat had passed away the night before, and I was trying to help her find somewhere to bring her cat to get cremated. I had called many different places on 4/28/26, but it was after hours for most places, so I had to wait until the next morning. After calling a bunch of different places and hearing outrageous prices, I was able to find All Pets Animal Hospital, and I'm really glad that I did. The person I spoke with was very kind and understanding, and the price for cremation was under $300. Upon arrival, we were greeted with a caring and understanding smile, and she had mentioned that she remembered we spoke on the phone earlier that morning. She treated us with compassion and patience. My Mom had carried her cat in with her blankets, and the woman behind the desk (unfortunately, I can't remember her name because this was a tough day for all of us) gently received my Mom's cat as well as the blankets. My Mom had asked if the blankets could go with her cat, and the kind woman said she would ask and try to make sure that the blankets go with her for cremation. We received all information very clearly, and the transaction was as painless as possible in that type of situation. We will be receiving my Mom's cat back in a velvet bag, and we were assured that this would be a private cremation; meaning she will only be cremated by herself and not with other animals. Overall, this is definitely somewhere that I would bring my animals. This is a place that makes you feel comfortable and cared about.

All Pets animal Hospital is an amazingly caring facility. I took my pets there and all of the staff…read morewas so caring and kind. They do a great job of explaining every procedure they do and are very reasonably priced. I took my pet there to be neutered and was offered superior care, including pain medication and antibiotics as needed. This facility even works with veterinary students and closely supervises very minor procedures that they do , which is entirely legal and even encouraged by the veterinary colleges. It is very obvious that the staff truly loves pets and has their best interests at heart. All Pets even sees exotics and has a veterinarian who is very specialized and highly regarded in that respect. What else can I say?

Kai's Obedience is a really unique training program and we've had a great experience so far. The…read moreclasses are engaging and actually fun to attend, and Kai does a great job keeping everyone involved while still expecting a lot from both the dogs and their owners. What really stands out is that this isn't just basic puppy training. The program goes far beyond simple commands, and dogs can continue on to earn certifications and develop much more advanced obedience skills. Watching the more experienced dogs walk completely off leash and follow commands with total focus is incredibly impressive. Kai clearly knows what he's doing and the structure of the program helps both dogs and owners stay consistent. If you're looking for a place where your dog can truly learn strong obedience skills and keep progressing over time, Kai's Obedience is a great option.

we brought our 4 month old Doberman to Kai's and she has blossomed. Derrick has spent one on one…read moreafter class to help me teach me and make sure that I understand what I need to be doing so my dog can continue to learn. Derrick is truly gifted at training dogs and it amazes me how my dog works with him. Now let's talk about how other people that attend Kai's are. They are truly helpful and want you to be the best.

Does an amazing job helping me find and train my service dog. I would have been lost without their…read morewonderful help!

Love the results. I could not take either of my dogs on a walk at the same time. Even alone they…read morepulled or yanked on the leash. I can now walk both of them together without any problems. I really like that they learned place. i highly recommend if your struggling with your dog.