I filled out the information request form on the Plucky Paws website. Stephanie replied back and advised she will not take clients that use pronged collars, which I understand and respect. One of the (many) reasons we are seeking training is so we can walk comfortably and safely without using it. She said if we can commit to stop using the collar, along with a few other things, we can schedule a $155 consultation with her. The way this was communicated came across as kind of rude, but I thought maybe I was just reading in to it too much (spoiler: I wasn't).
I wrote back, told Stephanie those were absolutely things I can commit to, but that we had scheduled a meeting with another trainer and would contact her if things didn't work out. The communication I received from Stephanie after this was very rude, condescending, and accusatory. I would never want to work with someone who communicates with ANYONE, let alone potential clients, the way Stephanie communicated with me. read more