If I could I'd give zero stars... This review is not about whether Think Blink is good or bad at…read moreEyelash services. This review is about the atrocious customer service and lack of professionalism and class the owner possesses. I'd like to preempt this by saying I was threatened by her when I informed her that I would write this review, (see her last post). If you support businesses that treat their clientele like dirt, I highly suggest you visit Think Blink. I was running a bit late to my appointment today due to an Uber screw-up. For the record, I have never been late, in fact I've always been early. When I made my very first appointment at the salon I was never sent a confirmation. When I called the day before to confirm, I was told that the owner was in the hospital indefinitely, messing not only with my daily schedule but also with my eyelash schedule. Fast forward to today, my brand new nail technician was finishing up my manicure when I realized the time, she sent Think Blink a text (at 5:25) letting them know we were running late and that it wasn't a problem to reschedule at all. My appointment was scheduled for 5:15. As you can see in the attached photos, I received a reply saying I would have to reschedule because they had other clients and that I would have to pay full price for today's service (which I never received) before they would book the next service. (I was never informed of any of their policies) As soon as my nails were done, I ran three doors down to let them know that I found their cancellation policy to be absolutely ridiculous -only to find the salon- lights out and doors locked (no other clients in sight)....hmmmm. I went back to the nail salon to wait for my Uber and left a message to Think Blink letting them know how I felt about their policy and that I would not be using their services anymore. Less than two minutes later, the frantic owner of Think Blink burst into the nail salon, demanding that I speak with her back at her salon; making a scene which everyone around me found completely crass. When I refused to accompany her back to Think Blink, the owner harassed me with phone calls over and over, using words such as, "you better listen" and speaking to me as if I were a child. Below this review please see the screenshots I could fit of the text messages between myself and this horrible beast. Not only did she embarrass me in my nail salon, but she mistreated a client, which is against the rules of professionalism. I'm from NYC and have spent my life in the top salons in NY, London, Miami, and LA. I have NEVER seen such behavior from a business owner. Side note: I am a 20%+ tipper and always have been. I have listened to the owner trash talk her other clients before they arrive and after they depart when she thought I wasn't listening. Does she do lashes well? Yeah, she's alright. But the overall feeling in that salon is pure negativity -despite the pink flamingo decor and chocolates, an obvious diversion tactic to keep the clientele's attention off of the trash talking, negligent behavior of the staff. Anyone who gets eyelash extensions knows this is not an inexpensive service and deserves to be treated with a smile and respect when choosing a salon. You will find neither at Think Blink. Don't put a penny into this business when there are many better ones in the area. Obviously this owner was never taught the phrase, "the customer is always right."

i Have been a client at Think blink for many years and I highly recommend them. Sarah and her staff…read moreare very friendly and professional. They treat every client very special from the moment you walk in to the minute you leave. Its more like an experience than a service. That's probably why she's fully booked. Its unfortunate that a clearly unstable person could be so hateful and nasty to leave such an ugly review for this wonderful Business. Its very clear the girl can't keep her story straight or show up for her appointment on time. It's clear she doesn't want to pay the fee for not showing up for her appointment to the point of slandering a Professional businesswoman shame on her for that. i have been to salons all over the world not just the United States and I can say Think Blink is one of the best and all their policies are pretty much the same if you don't show up or Extremely late going to pay a fee. Their time is valuable too SOME PEOPLE just don't understand it!

My son received an awesome facial and all of his acne problems have been resolved in just two…read moresessions with Jennifer. She is awesome and very professional .

This was my first time getting a full eyelash set. Jenn was very nice, loved the atmosphere and…read moremusic

I had a good experience here. I called to see if they happened to have any openings and they did…read more Within 15 minutes I was receiving services. Destiny did a fantastic job, she listened to my concerns and helped to shape my eyebrows perfectly. Destiny made me feel comfortable and left me feeling like a new woman.

I have been a customer of European Wax Center for years. They are very reasonably priced, easy to…read moreget appointments and always very thorough. I have just moved to Chapin, so this was my 1st time using the Harbison location. I will say that I had a few stray hairs that didn't get removed during my service, but I still give 4 stars because the techs are always so nice and there are so many people you can choose from that if you don't like how someone serviced you, you can change. All-in-all, EWC is very very good value for the price and I will continue being a loyal customer.

Lilliana is simply THE BEST there is! She actually cares about your results as opposed to a lot of…read moreplaces around that just give you a "feel good" facial. She gives you the individual attention you expect, and then some! Her new light therapy (targets acne or anti-aging or pain) was amazing!

Lilliana is truly the best hands down!! She knows exactly what you need done; no more. I trust her…read more100% in all she does. I have had microdermabrasion, dermaplaning, and facials. The spa is clean, comfortable, and inviting. If facials weren't at times painful, I would probably fall asleep during them. However, if you want it done right, it sometimes hurts. No pain, no gain. Lilliana is up to date on the latest treatment options and her prices are very reasonable!!

Going to these wonderful people for over 12 years and always pleased with the outcome; very…read morefriendly staff.

I love this place! Great service, people, and quality. The price is fair here which I really…read moreappreciate too.

Rude managers! Poor quality services! Didn't paint her pinky toe nails, dirty sinks, late getting…read moreher back both times. Forced to keep an appt we didn't want or get charged to cancel.

For $200 you would expect the work to be good. I do not recommend this place. They were not…read moreaccommodating at all. The girl who did my manicure was rude and took me back late and then cut my appointment short. I asked for French tip nails, they have a menu thing that says "add these additional services!" I asked the nail tech she said she didn't have time but then proceeded to cut my appointment about 15 minutes short. The quality she did was also very poor. I thought my appointment time slots were both at the same time per the email I received. Apparently I made the appointments incorrectly and my pedicure wasn't till 3. I asked if I could be moved earlier or just cancel my appointment for 3. I got told no and that if I cancel I would still get charged for a service I didn't have. So either way I was screwed. The manager only offered 20% off my pedicure for all of this trouble. I go back because I was going to get charged either way. The lady who did my pedicure was about 15 minutes late getting me back too. She was a little more friendly but the job still wasn't great. I didn't notice till after I left that she didn't even paint my pinky toes on either foot. The manager proceeded to blame me for all of these issues and they still will not give me a refund of any sort or even acknowledge they did wrong.

Great service!! My Gel Manicure came out beautifully and everyone was so sweet! I definitely will…read morebe coming again!

Always friendly and no matter how busy they are they never turn you away. Nails always come out so…read morenice too!

Best experience of my life!!! I came in extremely nervous and almost backed out twice. The pain was…read moreminimal. Mrs. Julia talked me through the entire process. Not at one point did I feel uncomfortable. She was very professional and thorough. Would highly recommend her services to any and everyone!!! Super glad she was recommended! Absolutely amazing job. Atmosphere was calm collective and easy going. Over the moon pleased with it all. Thank you for giving me my confidence back!!

Juliegh is very experienced and makes you feel comfortable and prepared! Highly recommended!read more