I booked an amazing massage some time ago. Since then they have relocated, and I plan to return. My…read moreinitial experience was wonderful. I had an appointment with Brandi. She was so pleasant and amazing; she truly has a gift. The experience from start to finish was fantastic. The space was relaxing, inviting, and pleasant. The time to get comfortable wasn't rushed. The massage was outstandingly relaxing, and it was on point with what I needed at that moment. The massage was so great, to the point where I fell asleep. I felt comfortable and safe relaxing in a clean space with great ambiance and a great masseuse. She took the time to understand my tension points and worked her magic. I cannot wait to have the opportunity to return.

My card was charged and they wrote "No show" on the receipt…read more I tried to schedule a couple's massage as a gift, but the website only allowed me to register 2 individual massages, which I did. However, they set up two different times. When calling the business, their mailbox is full, so I couldn't get in touch with them to clarify. However, I sent many emails that were not responded to. They did reply to a google review. The 2nd massage was never accepted by their website system, so there was never any confirmation. Yet, they still charged my card. I am a bit frustrated as I wish communication was clearer and the website reservation system worked better. I reached out to get a refund processed and will update my review accordingly if/when they process the refund.

I'd found this recommendation on a FB page and figured I'd give it a try. I am SO glad I did…read more This is a beautiful little shop owned by two beautiful young ladies. I got a cut, color, and massage. It was one of the best spa treatments I've had in a long time. If you want to pamper yourself and enjoy some light playful conversation, give them a call. You'll be glad you did. Thanks ladies!

Liz is amazing with color. I've been going to her for over 5 years now and I always get compliments…read moreon my hair. The salon also has an excellent masseuse and they sell combos for hair and massage services

First time guest! Delightful experience…read more Incredible, mind blowing massage paired with an luxurious facial. Wow was I impressed. Columbia does not have many noteworthy spa locations so my fingers and toes were crossed for OCCO and they did not disappoint. All the staff I interacted with was really lovely. I had a less than 10 minute wait time for my services and the teams hand walked me between professional which was really lovely. They even carried my stuff, just that golden touch! I went on a Monday night, during the time of Covid. Highly recommend. Fantastic service and zero wait time. Both massage therapist and cosmetologist were not talkative and I was actually able to relax. Lovely little waiting room with treats and drinks. It was winter but it looks like they are mindful and provided lots of seasonal items as well. The pedicure/manicure area also looked lovely, even though I did not use this service. I would come back for it though. They have a card on file and it makes it so much easier at check out when all you want to do is relax and not have to dig in your purse. The only thing better would be if they would let you pay first before the service so you could just float out the front door. It really was a great time and I am a spa snob. I was just so thankful to have found this place. I'll be back, OCCO!

I would NOT recommend anyone go to this establishment…read more This was one of the most frustrating and disappointing experiences I have ever had as a paying customer. I booked a 60-minute massage and was required to pay 50% of the cost upfront to secure my appointment. My appointment was scheduled for 3:45 PM, and I arrived at 3:40 PM -- FIVE MINUTES EARLY. I have proof of my arrival time. Despite arriving early, I stood at an empty front desk for approximately 5 minutes before anyone even acknowledged me. When someone finally came out, I was actually asked if I had told them I was going to be late. I was there before my appointment time. My massage did not begin until approximately 4:10 PM, meaning the appointment started roughly 25 minutes late. The massage ended promptly at 4:45 PM, and I have proof of the time I left. Based on those times, I received only approximately 35 minutes of massage time for a service I booked and paid for as a full 60-minute massage. To be very clear: I was not late. I arrived early. I did not cause this delay. Yet I was the one who lost a significant portion of the service I paid for. And unfortunately, this wasn't even the first warning. One of my girlfriends had previously gone here and specifically told me to watch the clock because she booked a 90-minute massage and only received approximately 55 minutes. I now understand exactly what she was talking about. I booked this massage because I was already in pain, and after waiting for my appointment to begin, I received significantly less than the 60 minutes I paid for and walked out STILL HURTING. I find this completely unacceptable. If you're going to require customers to pay 50% upfront, then you should have enough respect for those customers to actually provide the service they paid for. Your scheduling issues should not become the customer's loss of time and money. And before anyone tries to dispute my timeline, I have documentation showing that I arrived at 3:40 PM and documentation showing that I left at 4:45 PM. I will be submitting that proof along with this review. I cannot prove the exact moment the massage began, but I can say that it did not begin until approximately 4:10 PM, and the massage ended promptly at 4:45 PM. This was not what I paid for. I left feeling ripped off, disregarded, and still in pain. Customers should not have to arrive early, wait for an establishment to get their appointment started, and then lose a substantial amount of the service they paid for. I would absolutely NOT recommend this establishment to anyone. If you decide to go anyway, watch the clock and document everything.

5-Star Review for Andina at Lux Therapy of Columbia ***Long…read morereview warning but very necessary for review purposes*** I recently purchased a 10-session lymphatic massage package at Lux Therapy of Columbia, and my experience with Andina has been nothing short of exceptional. Like many people, I had heard of the lymphatic system but didn't have a full understanding of its purpose. After my first session, I did some research and learned just how vital it is: the lymphatic system is responsible for fluid recovery, fat absorption, and immune response. It returns excess fluid back into the bloodstream, absorbs dietary fats, and filters out pathogens--making it essential for overall wellness, especially after surgery. I chose Lux Therapy because it is located inside Dr. Rivera's office, where I recently underwent a surgical procedure. I felt confident that the post-operative communication would be streamlined, but I did not expect to receive the level of relief and improvement I experienced after just one session with Andina. Before my first massage, I was dealing with moderate discomfort from my abdominal procedure. That first session was understandably uncomfortable due to the recent surgery, but the results were immediate and almost unbelievable--my pain decreased significantly, and much of my discomfort dissipated within hours. By the second session, the experience was completely different. The massage was gentle, relaxing, and incredibly effective. We live in a world that loves "instant gratification," and shockingly, lymphatic drainage massage delivers exactly that. The reduction in swelling, tightness, and soreness has been astonishing. These massages have become an essential part of my healing process, and even after completing the mandatory post-operative sessions recommended by Dr. Rivera, I fully intend to continue scheduling additional treatments. The benefits are more than worth the investment. While I'm not a doctor, I've learned that lymphatic drainage massage can support the body in major ways--whether you're recovering from surgery, dealing with lymphedema, or simply trying to improve your overall health. The lymphatic system can become compromised for many reasons, including genetics, injury, infection, cancer treatment, or surgery. This type of massage can make a meaningful difference in restoring balance and reducing fluid retention. Andina is extremely skilled, knowledgeable, and compassionate. She explains the process clearly, tailors each session to your needs, and creates a calming environment that supports healing. Her expertise has made a dramatic difference in my recovery, and I truly could not recommend her more. If you're considering lymphatic drainage massage--whether for wellness or post-operative care--Lux Therapy of Columbia and Andina are absolutely the best choice you can make!

Andina knows what she is talking about. She goes well above and beyond to provide great service in…read morea comfortable, friendly, and relaxed atmosphere. Her massage prices are average for the services she provide. She takes her time to "learn" your body and give it the right amount of attention it needs and where it is needed. I got a deep tissue massage with hot stones (you really should try the stones). I got hooked the very first time and been back since then. She go out of her way to accommodate your schedule. This is something that I really appreciate. So I recommend this place... A matter of fact, my neck and back highly recommend Lux Therapy. Go make an appointment today. And did I mentioned the hot stones!!?

High quality massage in a relaxing atmosphere. Excellent value for the service. Allison obviously…read morehas had experience and training to provide such relief.

Allison is an amazing therapist. I have had several therapist and she is on the top of my list. She…read moreis professional, thoughtful and kind. You will not regret it.

If you are an African American person, please do not....I repeat.....please DO NOT get a hair…read moretransplant with this company. It was the biggest overpriced waste of money I have ever spent and the results were horrific. Dr. Tatiana is unforgiving in resolving bad results and this is simply not a service that they specialize in for African American people.

Extremely filthy and rundown facility! Dirty ceiling tiles, a strong odor of mold and torn up…read morefurniture in the reception area that needs to be replaced. The front desk is extremely disorganized and there's never anyone knowledgeable to assist you. This place is a revolving door of service providers and has gone completely downhill.

Great experience! Friendly staff! Luxury experience from the front door until the end…read more They provided a great setup for our Girl's spa day! Would definitely come back!

I absolutely adore Nikki. She is so sweet and does the best work. I feel so relaxed and healed once…read moreI leave. I moved so I don't get to go see her as often as I would like!

Lilliana is simply THE BEST there is! She actually cares about your results as opposed to a lot of…read moreplaces around that just give you a "feel good" facial. She gives you the individual attention you expect, and then some! Her new light therapy (targets acne or anti-aging or pain) was amazing!

Lilliana is truly the best hands down!! She knows exactly what you need done; no more. I trust her…read more100% in all she does. I have had microdermabrasion, dermaplaning, and facials. The spa is clean, comfortable, and inviting. If facials weren't at times painful, I would probably fall asleep during them. However, if you want it done right, it sometimes hurts. No pain, no gain. Lilliana is up to date on the latest treatment options and her prices are very reasonable!!