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    Serenity Nail Spa

    3.0 (2 reviews)
    Closed Closed

    By appointment only

    Services - Serenity Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Vip Nails & Spa

    Vip Nails & Spa

    3.2
    (71 reviews)
    1.3 mi
    $$

    Jennyfer did an incredible job on my nails, they looked beautiful. She was very sweet and…read moreprofessional. In short, the front desk was disorganized and it seems pricing was a little out of control and underhanded. The place was bustling and I hope the workers are getting breaks and a good commission. The front desk was very disorganized despite me having an appointment and kept telling me they were getting me in right away despite me making it clear I didn't mind waiting at all and I just requested to sit outside in the sun and gave them my number to call me when they're ACTUALLY ready for me instead of having me wait for 30+ minutes. Once I started having my nails done, I was told that I had to do a builder gel because my nails were too bendy, and I explained I wouldn't blame the technician at all if the results were compromised because of my bendy nails, and she insisted that she kind of had to do a builder gel. I was fine with that because she's the professional and I trust her :) despite not doing my research on builder gel beforehand and not expecting to pay the price increase coming into my appointment. Once I agreed on pricing and service choices, she told me she was giving me a good deal because she wasn't charging me for cutting my cuticles and filing the edges, and she would usually have to. Since when did salons start charging EXTRA for inherent parts of manicures? More so in bad taste of ownership. I didn't ask for reshaping of my nails, they didn't need to be cut (I wanted to keep my length), I just wanted a french tip and it was presented to me as if she was doing me a favor for doing parts of a manicure that are inherent parts of manicuring. Once she did the builder gel my nails were burning badly and I didn't complain once but she noticed I was having a hard time when my nails were in the UV lamp, and let me know it hurts everyone and I assumed it was my fault for having thinner nails at the time of the service but it would've been nice to know I could expect above average burning for a service I didn't ask for. Ive used the UV lights many times getting manicures sporadically over the course of the last 10 years but this was a new level of burn. I don't blame her at all, just think it was something to warn about since all the technicians seem to know what builder gel feels like to get done. Jennyfer was outstanding and I'm sure following the standard of nail salons nowadays: upsell, charge as much additionally as you can since clients will do it as they're already at their appointment and probably won't just get up and leave if they don't want to pay for out of the norm, unexpected add-ons presented as necessity. I understand that in Alaska, nail techs can charge whatever because the lack of competition and I know service prices are getting spendy everywhere, but I was yet again unimpressed by the seemingly sly way these salons are upselling during the service (industry standard it seems). Jennyfer did make my nails beautiful though and I'll now have to come back to pay for a fill or remove the gel which isn't something I was looking to do, but appreciated her artistry. I've never left such a long review before so I hope management will take this review in stride and as constructive and not get defensive with me in response

    I always feel so relaxed after going to VIP nails, my nails look lovely, and the atmosphere makes…read moreyou feel pampered! Lisa paid close attention to my cuticles did beautiful work evening out my broken nails, and gave the best massage. Helen was attentive throughout my pedicure, smoothed out my calluses, and helped me to relax with the scrubs, warm soak, and massage. Both did an amazing job and VIP nails is my go-to nail salon :)

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    Serenity Nail Spa - othersalons - Updated July 2026

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