Their original estimate was a lil higher but ended up beating a quoted price we got elsewhere for…read morereplacement of an exhaust pipe by using an alternate to OEM part, which we were ok with being it's an older vehicle. We've had it for awhile now and have had no issues. The shop & guys were clean and professional. Appreciated they got us in quickly (within 1 day) despite being so busy.

The short story is: pay attention to the poor reviews and how often a vehicle had to go back in for…read morefurther service in a short amount of time. Heed the fact that many are stating their pricing is high...it is. It's easy to have a clean office and a drop off service, but the real question you have to ask yourself is will you get support when you are in for the third time in two weeks? We moved out to the far west valley and thought we would try them out since they were closer and also wanted a second opinion on some quotes we got from our regular shop. They have a clean office and courteous staff in the front office upon first interactions. We brought in a 2007 highlander with 136K miles to get a second opinion on. We also brought a 2007 Honda Odyssey in and wanted to get it inspected as we were going to sell one or the other. We were told both vehicles would last us a good long while and made the decision to have Christian Brothers degrease and pressure wash the van to determine where an oil leak came from. They recommended for us to remove and replace the front and rear valve cover gasket and recommended changing the spark plugs because of damage by the oil (per phone call) and reached the manufacture recommendation. We agreed to this service and paid $1343.37. 3/6 - picked van up. On the way home from the shop the engine light came on. Told to let it sit overnight and maybe light will turn off. It didn't. 3/9 - brought van back in. They did something to turn the light off. Was not provided with email or printout to show what. 3/15 - leaking again. Under verbal contract for sale of our other vehicle. 3/16 - other vehicle sold 3/17 we find out that they now have determined that the oil pump gaskets are leaking and this leak is contaminating surrounding areas. In order to "prevent a total engine breakdown" they recommend replacing the oil pump gaskets, timing belt, and tensioner, along with camshaft seals and the water pump all totaling $3080.37. To rub salt into a wound, we were told the good thing about this is that the timing belt and something else was due to be replaced in the future anyway so really we're saving time and money by doing it now. Probably not the best phrasing when you are just discovering a leak that would have impacted whether or not we even kept the other vehicle. We asked to speak to a manager and wanted the 1343 back that we put into this van upon their recommendation. The front office person came back and said that he spoke to the manager and they won't do that but they'll put it towards the $3080. Why would we continue to trust that you can find and fix the next issue when we are already on our third visit in 14 days and you consider extra repairs just because you're doing a fix as a silver lining? Why put any more money or the warranty through your company when we've made it clear we don't trust you? We asked again to speak to the manager and to put it succinctly rather than just being upfront that they were absolutely not going to bend in any way he chose to ask to hear our perspective, argue against our perspective, "educate us on the auto industry", and tell us that we could not interrupt and then get upset when he interrupted us and we called him on it. The phone call should have been five minutes. Just repeat your stance instead of trying to change our perspective and educate us on the industry. The other frustrating part of the experience is when we asked for the contact information of the owner. We were told something to the effect of he didn't have a way to contact the owner. We countered and said you are telling us you have no way to reach your boss? He then said that he has his personal information, but he can't give that out. Of course we aren't asking for personal information! Finally, after we told him we'll find it ourselves, he gave us the general email address that you see given in the reviews. They might very well comment and state that they couldn't fix what they couldn't see. And technically that is true. However, there is a spirit here of customer service that is the point. We trusted you with your guidance, finding and identifying the problem, and then fixing it. You came up lacking all while trying to spin that you're really doing us a big favor by doing these repairs altogether and crediting us towards a future repair when trust was very clearly broken and we made it clear we didn't want to do business with you any longer. And if you couldn't "see" this, then what else are you not going to "see". Last, there is a reason why they can pick you up from your house and drop you off or just come get your vehicle. Their quotes compared to our previous shop are hundreds of dollars more. Some as high as $600 for the same job. We're happy to return to this other reputable shop even though it's further away.

timing belt,water pump serpentine belt,tranny fluid and differential fluid all done as quoted …read more Fast and friendly, paid cash for discount, very satisfied that all was done correctly.

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

His service was A+. Very detailed in his qaulity of work and knew what he was doing . I would…read morerecommend him to anyone and his value was top notch.

From the owner: Welcome to general Mechanic Don Cruz ,we offer a wide range of automotive repair and preventive…read moremaintenance as well diagnosis to the comfort of your driveway at affordable prices. Don't let the big shops and big prices be the reason your car isn't on the road as it was intended. Call us today for a free estimate and availability. We are currently serving El mirage , surprise and sun city. You can find us on Instagram @Doncruzofficialaccount for some of our latest jobs ,note we just started on social media. Sincere regards Don Cruz.

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

Gemba Automotive was Allen's auto service before they changed ownership and service is not the…read moresame! As I picked up my vehicle and waited for 20 minutes for the tech to help another customer. When I got to the counter, he didn't even explain to me what was up with my vehicle he just charged me and gave me my receipt. Gemba employees need to give the same attention to all customers. Because it is evident that you do not treat all your customers the same. After asking if he was going to explain the work - he began to explain. I've been going to Alans auto for several years, and I didn't expect much of a change when Gemba became the new owners, but there's definitely a change. Luckily they did keep the mechanic which is a great mechanic. However, their customer service is undesirable.

Jerry started out replacing a clock spring in my Escalade. Truck was purchased at auction and…read moreneeded some stuff.. He has now done Valve Cover Replacement, Spark Plugs, SP Wires, Headers, and helped me with a radiator replacement when I got stuck.. Saved me a ton of money over going to a shop. Thanks again, Jerry..

He always shows up on time and starts doing the work I asked him to do. He's a great mechanicread more

We absolutely love All Valley Car Care - Surprise! They have taken care of my daughters's Jeep…read moresince she arrived in Arizona. In addition to doing her regular oil changes and routine maintenance, it recently needed an oil pan gasket and some suspension work (it's a Jeep, of course it did!) Matt and the crew All Valley are always incredibly pleasant and helpful and they go out of their way to make sure that she's taken care of. Their service quality is outstanding, they deliver exactly what they promise and their prices are great. Highest recommendation to all of the people at All Valley Car Care - Surprise!

PART 2: WHY DID THEY KILL GRACE? Still No Accountability…read more Still No Proof of Insurance. Still No Integrity. It has now been over eleven months since All Valley Car Care destroyed my Mercedes--Gracie--after what should have been a simple, routine repair. I've spent every day since trying to handle this with patience, professionalism, and privacy. I submitted certified diagnostics from Mercedes-Benz. I accepted a partial payout through my own insurance--even though AVCC caused the damage. I filed a formal complaint with the Arizona Attorney General's Office. Still... no ownership. No follow-through. And still no refund, despite their own public statement offering one. But this isn't just about money. Most Americans name their cars for a reason--because they become part of our lives. Gracie was that kind of car. She carried my kids in car seats, kept my wife close on family road trips, and quietly waited for us at every airport curb or long drive home. She wasn't just a vehicle. She was a keeper of memories, a source of comfort, and a symbol of continuity in a life that's seen change and loss. I was going to pass her on to someone special--until All Valley Car Care destroyed her. And here's the hard truth: * AVCC failed to perform the agreed-upon repair, resulting in irreparable damage to my vehicle's engine and a confirmed total loss and constitutes a clear breach of the paid service agreement. * AVCC's advertised warranty terms--ranging from 3 years/36,000 miles to 5 years/60,000 miles--were a material term that influenced my decision to proceed with the repair. * AVCC told the Attorney General in May they'd contact their insurance provider. It's mid-July--no claim info, no insurance contact, no accountability. * AVCC's owner publicly stated on his website he had "offered a refund of $6,600", yet nothing was received and fulfilled. This isn't about a dollar figure--it's about doing the right thing. It's about honoring your word. It's about standing by the values your business advertises. It's about integrity. TO: ALL VALLEY CAR CARE: Are you going to honor the refund you publicly offered--$6,600? I'm still here, still waiting... along with the 21,000+ readers that follow this story. Still waiting, still watching Scott

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

I have been going to Scott Repmans shop for years because he is an all round awesome mechanic. The…read morenew shop was amazing great atmosphere OH and a thank you to all the guys working in the shop. We'll be back 1 Great People 2 Always truthful 3 AWESOME STAFF 4 Honest Pricing

Scott Repman and his team at united car care in Youngtown are absolutely amazing! Noah and Dan…read morehelped expedite my car service, while also offering me a ride to and from the car shop. They go above and beyond to help their guests, while also offering a personable experience. HIGHLY RECOMMEND!!

Great experience! Friendly staff, fair pricing, and quick service. They replaced my crankshaft…read moresensor and had me back on the road in no time. Highly recommend.

Is there a way to give negative stars? These guys at Clutch Auto Repairs should be in prison not…read morein the auto repair business. Not only was it the worst customer service experience I have ever experienced in my life they also trashed and ransacked the interior of the vehicle, stole identity papers, stole over a dozen personal items worth several hundred dollars and then called my roommate a thief