They did an awful job. They never got to clean my teeth and even last time this is ridiculous. And…read moreI had to wait on the bench for like an hour and I just hated it

Came here to leave a positive review because all of the other old reviews intimidated me a bit…read morebefore my first visit here. They were very kind, welcoming & patient. The assistant Lexi was amazing and made my 2 year old so comfortable. It was his very first dental appointment, so she explained all the tools & demonstrated each one before using them on him. He actually really enjoyed his visit here & im happy to make this his official dentist office. The only thing I'd say is I wish they had toys or some type of entertainment (other than a tv) for the waiting area. Overall, it was still a 5/5 visit for us! (:

Avoid this office if you value transparency and fair treatment. I was initially quoted…read moreapproximately $1,800 for my son's extraction and filling. On the day of the procedure, they presented a surprise bill for $2,800--a $1,000 increase with no prior notice. Beyond the billing issues, the front desk conduct is deeply concerning. The receptionist, Hailey, displays a clear shift in demeanor based on the ethnicity of the patients she is assisting. From both personal experience and observation, it is evident she lacks the professionalism to treat African American patients with the same courtesy as others. When I chose to reschedule and eventually cancel due to these red flags, they refused to refund my deposit. This isn't just a "misunderstanding"--it's a predatory practice. Save your time and your money.

We used Dr. Cassinelli for both of our sons' tongue tie revisions and were happy with the…read moreprocedure. The office is beautiful and clean, the procedure was done well and quickly. Our older child has had decent experiences there for dental care. They have TVs above the chair to help keep them entertained/distracted. Unfortunately, once we brought our younger child, it became clear that the positive experiences only exist for compliant children. Our younger one (2 at the time) was afraid of the cleaning and was not cooperating, at least not quickly. As soon as it became clear that he was not having it, the hygienist started pressuring me to hold him down and hold his mouth open so that she could do the cleaning. I explained that, since she had already informed me his teeth were healthy and clean, we would settle for a normal tooth brushing so as not to reinforce his fear. Since he didn't really need a full cleaning at that moment, my priority was to create a positive experience so that he would not develop an enduring fear of the dentist. I also explained that, when possible, we try to respect their bodily autonomy, and I did not feel comfortable holding him down and prying his jaw open when it was not truly necessary. She replied "so if he needs a shot at the pediatrician, what do you do?" That was the moment we decided not to continue with Peak. I did not go there to have my parenting choices judged, and if they disagree that creating a positive experience is important for a 2 year old, then they are not the right fit for us. And by the way, yes, we do hold him still as needed for life-saving vaccinations; that is not the same as a routine dental cleaning. Had he needed an actual procedure, we would have figured out how to make it happen, but that was not the case. When Dr. Cassinelli came in, she was short and brusk, and clearly annoyed with us before she even walked in. This had not been our experience with her in the past; I suppose the hygienist had told her we were being difficult? Finally, they give children tokens for prizes without asking parents. When the 5 year old received one and got to choose a price from the machine, of course the two year old wanted one as well. He was given an age appropriate toy, and they would not exchange it for a token for him as well (again, I am the parent and can judge which toys my child can handle). So, in addition to being scared and having an overall terrible experience, he was also devastated that he did not get a cool prize from the machine like his big brother. A big nope for our little guy, we are switching to a new practice that will respect me as a parent and him as a full human with feelings.

We've been going to this dentist for about 10 years and my last review was some years back when…read morethey first moved into this facility. Originally, I was pleased...no long wait, got you in and out, and the new environment was very inviting. However, the last few years have just gone downhill, especially during Covid. Not enough spacing between appointments and the wait and the appointments just take too long. You would think during Covid, they would make sure to do the opposite and spread appointments out for just additional spacing in the appointment area, as well as the waiting room. I typically wait in my car because of the little spacing in the waiting room. Another issue I have is the calling system. They have a call center, so you cannot call them directly to speak to someone. A little annoying if you just left and needed to ask a quick question. Anyway, my son is a teenager with adult teeth, so it may be time to just find another dentist at this point anyway where he can get individual service.

Terrible company as a whole. Not this locations specifically. Couldn't get past their call center…read more Won't even let you know who the doctor at any specific location is. Rude. What happened to Dentistry being a one on one between you and your doctor or your clinic. Now, your relationship is with an unkind general call center. No thanks.

We took our children here for their first ever dental appointment (they are 4 and 2), and it was a…read moregreat experience. They have a lot of Hispanic personnel which we always appreciate.

Bridgette really looked out for us this morning. This office is always clean and the staff works…read morehard to make sure they efficiently take care of everyone

We have used this dentistry to have my sons teeth pulled because of how well they take care of…read moretheir patients. This is not our normal dentist because it is not close to where we live, but, for the harder things we go to them. The breathe down anasthesia is awesome since my son has had some bad experiences with needles. They are just awesome!!!

Dr. Christianson saw both of my kids until she just recommended that my 14 and 15 yr old kiddos…read moreshould see an adult dentist. She mentioned 1 child had a cavity but nothing else. We thought this was odd, but called and moved them to our adult dentist. At the first dental consultation (3 weeks later) we were updated that my 14 yr old had 12 cavities and my 15 yr old had 1 cavity. How on earth were that many cavities missed?? Needless to say, we were extremely surprised and completely disappointed.

**Pediatric Dentistry Review**…read more We have been going here for 10+ years now. I could have chosen a family dentist for my whole family, but I knew that I did not want my kids dealing with a tech who just worked on a grumpy adult. Dr. Eaton and his staff are magic makers! Seriously! My kids LOVE LOVE LOVE going to the dentist, even on Halloween. Everyone is super friendly and welcoming. They walk the kids through everything they plan to do. They ask permission from parents before doing anything like xrays or fluoride treatments. The charges are very reasonable to the point where my insurance covers it all. We have had to only preventive care, but have also have had to have cavities filled and teeth pulled (small jaws). Everyone is so caring and makes sure that the patient is comfortable and that the parent is at ease. I HIGHLY recommend this practice!

Took my one year old to see Dr. Eaton. I have zero complaints. Their website was lovely and I was…read moreable to fill out paperwork and mail it in ahead of time. Everyone was lovely and friendly. We did a "knee to knee" visit, and before you ask, yes, my 14 month old has an obscene amount of teeth and our pediatrician recommends taking them around 1. There were some tears but Dr. Eaton was quick with his exam and so kind. We look forward to building a relationship with this practice for years to come. One note, they are out of network for all and we prepaid. I don't blame them one bit, but I know that's a turnoff/ hard for some people. For our insurance this just means that Dr. Eaton's office files for us and our insurance pays us directly for the rates they cover. We prepay for services and sometimes it costs a little extra for us out of pocket. Practices often do this because constantly fighting with the insurance company to get paid what they're worth could easily be a job for a full time person and small practices are often pressured to cut their rates unsustainably to stay in "good graces" with your insurance company (I'm someone who use to have to do legal work for insurance companies). This might not be how your insurance works, but I thought it might be helpful for some of you considering it. For what it's worth, I think Dr. Eaton and his team are worth every penny!

This! They are amazing here! Dr. Jackson's practice is well organized, clean and friendly. Dr…read more Jackson's assistants were very knowledgeable and very good with kids AND a nervous mom! We had a horrible experience at another pediatric dentist practice earlier this day in Dunwoody and it was a complete 180 coming here. We needed a consult with an oral surgeon and Dr. Jackson went out of his way to make sure my son was taken care of and I understood everything! His office manager was bubbly and personable on top of being very organized!! This is our dentist practice now until our children are grown up. I'm so thankful we came here!!

We have been taking our kids to Dr. Jackson for years now. We love the entire office staff. The…read morekids are always very happy and relaxed, which is a big deal when it comes to taking your children to the dentist. I highly recommend them.

I would not take your child here! They said that they sedated my child. My child was awake during…read morethe entire experience. My son along with other children I saw leave that place looked as if they had been crying for hours. I have never seen my kids eyes so swallow like they were that day. This place give me nightmares. The ladies up front do not care about you and don't call to remind you of your appointment. They tortured my child! He has memories of the entire time. Do not take your child here! They are about money not your children!

Would give this place zero stars if I could. Our entire experience was horrible and we still regret…read moregoing to this place even years later. The procedure itself was a nightmare, because the bedside manners of everyone here were atrocious. They shouldn't be working with children if they don't like children. The quality of the work they did was dismal and we're still trying to correct problems they created during the procedure.

This place exceeded my expectations. I was nervous for my son's first dentist visit but it turned…read moreout to be a very fun experience for him. When we walked in, there was a dry erase board that had every child's name for the day written on it, welcoming them. I thought it was so nice that someone would take the time to do that every day. The waiting room has a very relaxing atmosphere even with the video games. When we were called to go back, I was amazed at how beautiful the office is. There are floor to ceiling windows overlooking pretty trees, and an aquarium which my son loved. They were so sweet and patient with him. There are tv's in the ceiling which are helpful for keeping kids laid back. They let him sit up and talk whenever he wanted to. I was embarrassed when they told me he had a few cavities, but they assured me that it was perfectly normal and I shouldn't feel guilty. At the end, each kid gets to pick out a little toy to take home. We're actually looking forward to going back for the fillings :) Special note* Having no reviews to go off of, I chose this place because they were one of the few that accepted my son's medicaid insurance. That being said, I was NOT expecting such a nice office and patient staff. This place truly is a hidden gem.