They did an awful job. They never got to clean my teeth and even last time this is ridiculous. And…read moreI had to wait on the bench for like an hour and I just hated it

Came here to leave a positive review because all of the other old reviews intimidated me a bit…read morebefore my first visit here. They were very kind, welcoming & patient. The assistant Lexi was amazing and made my 2 year old so comfortable. It was his very first dental appointment, so she explained all the tools & demonstrated each one before using them on him. He actually really enjoyed his visit here & im happy to make this his official dentist office. The only thing I'd say is I wish they had toys or some type of entertainment (other than a tv) for the waiting area. Overall, it was still a 5/5 visit for us! (:

We came in for my 2 year old's first dentist visit. We had been cautious due to COVID. I did my…read moreresearch to try to find the best dentist in the area since I also am particular about my dental experiences. Peak far exceeded my expectations. You have to call before you can be let into the building; one parent per child/patient. The office is bright, clean and welcoming with lovely, relaxing paint colors and beautiful, child friendly art on the walls. With COVID, it is nice to know there are only two families at a time and the staff is all vaccinated. The expectation is everyone wears masks (other than the child). They introduce all the tools before they're used. They have a TV overhead so the child is occupied. It was nice that they ask if the TV can be turned on for your child. Anna and Stephanie were excellent and thorough and explained every procedure as well as answered every question thoroughly and courteously. Dr. Cassinelli came in to examine my son and built an immediate rapport with us. She also was very friendly as well as informative. And at the end of the exam, my son received a toy rubber duckie as well as a dental goodie bag including child floss packets and toothbrush. I am always nervous going to the dentist so I wanted to make sure my son's first experience was comfortable and set a good precedent for the future. I was thrilled with my visit and I am sure my son now looks forward to going to see the dentist!

Avoid this office if you value transparency and fair treatment. I was initially quoted…read moreapproximately $1,800 for my son's extraction and filling. On the day of the procedure, they presented a surprise bill for $2,800--a $1,000 increase with no prior notice. Beyond the billing issues, the front desk conduct is deeply concerning. The receptionist, Hailey, displays a clear shift in demeanor based on the ethnicity of the patients she is assisting. From both personal experience and observation, it is evident she lacks the professionalism to treat African American patients with the same courtesy as others. When I chose to reschedule and eventually cancel due to these red flags, they refused to refund my deposit. This isn't just a "misunderstanding"--it's a predatory practice. Save your time and your money.

I came here for get a cavity fill and ended up in the ER when they injected the numbing shot they…read moreended up hitting an artery. I ended up with my right side cheek swollen for 4 days. Doctor said I have fluid in there. Although no serious injury incurred their duty was to call ambulance to ensure my safety instead told me to go to ER.

We had an appointment for my daughter at 7:30AM and office was very chaotic by the time of our…read morearrival. There were no greetings when any of the patients walk in because they are so busy. There are signs "Please check-in, have a seat and we will call your name". During our check-in process I was bullied by another patient and completely felt the social injustice of this practice. I never have thought how uncivilized people could be at a business cater to children. The front door staff saw the whole scene and was not bothered to intervene., maybe they are used to this kind of chaos or not pay enough to care. Although the dentist and hygienist were nice this place feels like the assembly factory. Needless to say, I will not be coming back.

We took our children here for their first ever dental appointment (they are 4 and 2), and it was a…read moregreat experience. They have a lot of Hispanic personnel which we always appreciate.

Bridgette really looked out for us this morning. This office is always clean and the staff works…read morehard to make sure they efficiently take care of everyone

We have used this dentistry to have my sons teeth pulled because of how well they take care of…read moretheir patients. This is not our normal dentist because it is not close to where we live, but, for the harder things we go to them. The breathe down anasthesia is awesome since my son has had some bad experiences with needles. They are just awesome!!!

This place is a rip off! They pre-charged me for service that could not be performed by them (I had…read moreto take the child elsewhere). They kept sending me invoices and demanded I pay for the rest, and when I refused they sent it to collections. I am not in talks with the board to review them for office malpractices. They used my FSA account as a piggybank until the money ran out.

Took my one year old to see Dr. Eaton. I have zero complaints. Their website was lovely and I was…read moreable to fill out paperwork and mail it in ahead of time. Everyone was lovely and friendly. We did a "knee to knee" visit, and before you ask, yes, my 14 month old has an obscene amount of teeth and our pediatrician recommends taking them around 1. There were some tears but Dr. Eaton was quick with his exam and so kind. We look forward to building a relationship with this practice for years to come. One note, they are out of network for all and we prepaid. I don't blame them one bit, but I know that's a turnoff/ hard for some people. For our insurance this just means that Dr. Eaton's office files for us and our insurance pays us directly for the rates they cover. We prepay for services and sometimes it costs a little extra for us out of pocket. Practices often do this because constantly fighting with the insurance company to get paid what they're worth could easily be a job for a full time person and small practices are often pressured to cut their rates unsustainably to stay in "good graces" with your insurance company (I'm someone who use to have to do legal work for insurance companies). This might not be how your insurance works, but I thought it might be helpful for some of you considering it. For what it's worth, I think Dr. Eaton and his team are worth every penny!

**Pediatric Dentistry Review**…read more We have been going here for 10+ years now. I could have chosen a family dentist for my whole family, but I knew that I did not want my kids dealing with a tech who just worked on a grumpy adult. Dr. Eaton and his staff are magic makers! Seriously! My kids LOVE LOVE LOVE going to the dentist, even on Halloween. Everyone is super friendly and welcoming. They walk the kids through everything they plan to do. They ask permission from parents before doing anything like xrays or fluoride treatments. The charges are very reasonable to the point where my insurance covers it all. We have had to only preventive care, but have also have had to have cavities filled and teeth pulled (small jaws). Everyone is so caring and makes sure that the patient is comfortable and that the parent is at ease. I HIGHLY recommend this practice!

This! They are amazing here! Dr. Jackson's practice is well organized, clean and friendly. Dr…read more Jackson's assistants were very knowledgeable and very good with kids AND a nervous mom! We had a horrible experience at another pediatric dentist practice earlier this day in Dunwoody and it was a complete 180 coming here. We needed a consult with an oral surgeon and Dr. Jackson went out of his way to make sure my son was taken care of and I understood everything! His office manager was bubbly and personable on top of being very organized!! This is our dentist practice now until our children are grown up. I'm so thankful we came here!!

We have been taking our kids to Dr. Jackson for years now. We love the entire office staff. The…read morekids are always very happy and relaxed, which is a big deal when it comes to taking your children to the dentist. I highly recommend them.

I would not take your child here! They said that they sedated my child. My child was awake during…read morethe entire experience. My son along with other children I saw leave that place looked as if they had been crying for hours. I have never seen my kids eyes so swallow like they were that day. This place give me nightmares. The ladies up front do not care about you and don't call to remind you of your appointment. They tortured my child! He has memories of the entire time. Do not take your child here! They are about money not your children!

Would give this place zero stars if I could. Our entire experience was horrible and we still regret…read moregoing to this place even years later. The procedure itself was a nightmare, because the bedside manners of everyone here were atrocious. They shouldn't be working with children if they don't like children. The quality of the work they did was dismal and we're still trying to correct problems they created during the procedure.

This place exceeded my expectations. I was nervous for my son's first dentist visit but it turned…read moreout to be a very fun experience for him. When we walked in, there was a dry erase board that had every child's name for the day written on it, welcoming them. I thought it was so nice that someone would take the time to do that every day. The waiting room has a very relaxing atmosphere even with the video games. When we were called to go back, I was amazed at how beautiful the office is. There are floor to ceiling windows overlooking pretty trees, and an aquarium which my son loved. They were so sweet and patient with him. There are tv's in the ceiling which are helpful for keeping kids laid back. They let him sit up and talk whenever he wanted to. I was embarrassed when they told me he had a few cavities, but they assured me that it was perfectly normal and I shouldn't feel guilty. At the end, each kid gets to pick out a little toy to take home. We're actually looking forward to going back for the fillings :) Special note* Having no reviews to go off of, I chose this place because they were one of the few that accepted my son's medicaid insurance. That being said, I was NOT expecting such a nice office and patient staff. This place truly is a hidden gem.