Just spoke with Phillip at Septic Service Pro about our clogged system with the toilet not flushing and water backing up into the tub and shower. Unfortunately they are very busy and no appointment available until Wednesday. But he did give a couple recommendations of things to try in case it was not necessary for a full septic pump out and was maybe a big clog between the house and septic. He was right and his suggestion fixed it and now our house can return to normal!! I would 100% recommend Septic Service Pro and will definitely use them when it comes time to do the septic pump. Very thankful for Phillip! Bryan Buford, GA read more

Excellent and immediate response. Honest and to the point Best septic service i got in years. I highly recommend it . Alan came to my home ,detect the problem and solved the issue in no time. read more

Finally a company that cares about the customer. In speaking to the staff at the office and the tech that came out to my home, so polite and totally up front on costs. I was hearing a louder than normal noise from my ejector pump. The tech came out and inspected the two ejector pumps He also explained why I was hearing the noise. Then, He had also looked at the septic tank and advised I did not need a pump just yet based on the size of my household and tank condition. That I should schedule in the new year. Who does that! caring about customer needs over profit. Wow, I wish all contractor companies were like this. thank you... read more

Very professional indeed. Helped us find the tank and pumping point when the previous owners left us clueless. Pumped it and provided excellent advice for future maintenance. read more

Absolutely the best! I've lived in my home for over 30 years and have had septic maintenance done many times and this company is by far the best. The price was best of the 6 companies I contacted for quotes. No run arounds, no up selling, just total honest work. My workman, Alan explained every step he was going to take and why and called me out to look at any major steps so I'd understood the next steps being done. Once completed, you could hardly see any disturbance to my yard. I highly recommend! read more

Mr and Mrs Fowler were professional, honest, and knowledgeable! They fixed my tank within hours and had me up and running! They were professional and very pleasant to work with! They left my home clean and put it back together after they finished their job! This is the second time I have used Septic Service Pro and I will definitely call them again in the future! read more

I had septic tank full issue and came in here to pick a company. All the reviews on Septic Service Pro were glowing, save for one where apparently the reviewer had confused this company with another. I chose to use this company and the Pro at the end of the name says it all. The appointment was made and the service guy actually was able to come early, the tank was located quickly, the hole was dug and backfilled neatly, and my tank was emptied promptly. The whole job took less than an hour. The price was very fair, and from what I could tell, very competitive. If you have septic issues, and you will eventually, this is your company. 5 stars doesn't give them enough credit so I'm going to verbally add one more here to my review. There are still reputable companies out there and this is one. read more

Not a good company if you care about your yard or your money. Tried to up sale more services before even arriving at my residence. Left my yard looking like a bomb went off. read more

I highly recommend Septic Service Pro! Our septic system backed up on a Saturday with little warning and our family (with many kids) needed immediate help. We were amazed when Septic Service Pro came out and fixed it on the same day. Nick and company obviously knew what they were doing, were extremely professional, explained how the system worked, dug to access the septic tank and gain access, and found and corrected the problem, all within a few hours. They were very transparent with their prices, charged a reasonable rate for such a big job, replaced the lines, and cleaned everything out and cleaned up after the job. I'm confident that they corrected our problem, because Nick clearly showed where the previous septic company had cut corners, and I saw that his fix would remediate that. They were even great with our very curious kids. Again, I highly recommend this company - they're great. read more

Very honest people working honestly with integrity. I was surprised how they literally told me that I do not need their service until 2025 at minimum. Appreciate you being truthful and caring. Definitely recommend read more

Had septic issues over holidays, they got us pumped and unclogged. Total professionals, let us know their pricing upfront, we had additional clogging and our technician Alan, went above and beyond and got everything flowing properly. read more

Called for an appointment to address wet yard. Scheduler asked if I needed tank pumped, said."No. We pumped two months ago" and was told OK and was told Wednesday. On Wednesday received a vague text that said "can't make the appointment today. Call to reschedule". Rescheduled for the following day. Guy in a backhoe shows up and said he was told we needed to pump tank. Told him No, we were clear that had been done and we needed someone to check lines. He left and said he was going to "find his partner that did that" and he was never seen or heard from again. Poor customer service, weak attention to details. read more

I used their services yo comply with requirements to sell my property, as requested by buyers. Even when I had a recent inspection and report that the septic was in good shape. They were very flexible and understanding of my needs, plus were very thorough in their job. They evaluated the project and provided a reasonable approach to meet all buyer requirements making sure everything was by the book. Report was well documented and clear. Everyone I spoke to, scheduler and the technician, were very courteous and customer oriented. I would definitely recommend them! read more

In 23 years at our home we had never had an issue. Nothing. Everything was fine. I got a notion to get the septic tank cleaned. I got 5 quotes. Everyone told me 450 to 600. I went with Septic Service Pro and I can not tell you how glad I went with them. He "Mike" was professional, explained everything to me and taught me stuff I had no idea about. The owner set it up. They called to confirm everything as promised. Everything went as promised. Here is the kicker... when it was all said and done "Mike" told me my tank was smaller than I thought. He charged me for the appropriate tank size and made no attempt to up-sell the job. When he was finished, I could not even tell where he had worked. Great job Mike. You want the best You want honesty and integrity Call Septic Service Pro. They are as good as it gets. Thank you read more

Reliable and honest guys, would definitely recommend this company. Fair and affordable pricing.

These guys are awesome!! I had a closing and the lender threw a last minute curve ball at us the day before. We had to get the septic tanks serviced or no closing. These guys showed early got the job and repairs done at a GREAT price and saved my bacon. I was able to close that day. read more

Called to get the septic tank pumped and inspected. They were on-time, efficient and quick. Nice to work with.

Wow, I am so thankful for Phillip's advice that avoided a premature service on our two septic tanks. Phillip is incredibly helpful and is my go to service provider. read more

I called Septic Service Pro after talking to other septic companies and learning that the house in question had a second septic tank. Phillip listened to the history and then shared his knowledge and experience of old septic tanks and fields and gave a recommendation on how to proceed with last minute negotiations on buying the home. He gave solid, grounding advice and had no financial stake - he was simply willing to take the time. We avoided tearing up the front and back yards of a house and "strong arming the seller" (at the recommendation of a different company) needlessly and spending money up front that could be saved for a later, actual needed repair. I feel that Septic Service Pro is a trustworthy and honest company to call to do any septic work and I've saved their contact info in case I actually do need work in the future. read more

Our septic system installed nearly 40 years ago. Sewage coming up in yard over tank so worried about system failure and tens of thousands to replace field. Jamie came to evaluate and give ideas and estimate. He was awesome, told us his thoughts, detailed exactly what he'd do, and gave us a cost. Other companies came, very vague on what they'd do, one wouldn't give an idea of what might cost. The day Jamie came, I watched him, he did exactly what he said he'd do. I looked into the hole before he backfilled... I feel confident we won't have an anothe issue as long as we live here. THANK YOU!! read more

So after calling a few other companies, I called Septic Service Pro and they gave me a legit, flat rate quote and even warned me about others adding "tack on" charges. I appreciate that kind of honesty and booked a service immediately. They arrived on time and were polite. The entire time they were here, I was well informed and nothing was done without a full explanation for me to make a well informed decision. I have to give them 5 stars for a well round, complete service call and honest pricing, even when problems were found. read more

These guys are awesome! Very knowledgeable. Very reasonable with their flat rate pricing. The service tech Nick Fowler did a fantastic job cleaning my tank he made sure to clean all the way to the bottom. They are very comprehensive with their service I definitely recommend them. Thanks for provided an excellent value I'll be using you again. read more

Great guys, Philip answered my call and Jamie came out a few days later. Was quoted accurately and no mess! Super fast and amazing customer service. read more

I had this company highly recommended for me from my sister. Nick came out with his wife and he told me up front that pumping might be the fix but if there is anything extra he would tell me along the way. House was built in 88 and never been serviced. He explained everything to me all the way down to the scientific breakdown of my problem. Very very knowledgeable. At the end of him and his wife fixing my tank, well let's just say I found a new friend!! Definitely give this company a try. Knowledgeable, experienced, courteous, efficient, badass and upfront. Amazing!!! read more

I had issues that required the services of this company. I debated on three and decided, based on several review sites to use Septic Service Pro. Nick and Jaime were onsite with an hour. Nick explained what was going to happen and exact cost involved. After uncovering the tank additional work needed to be performed. Nick gave me a fixed price regardless of what other issues they ran into. Very professional and reputable as they could have easily charged me more. I would not hesitate to use them again and recommend them for their services. read more

We have never had a septic tank before and Mike was able to take care of all our concerns! Will for sure call them for any future septic system work. read more

I called this company yesterday and asked them to come pump the septic tank. Steven arrived on time and was very professional. He did everything he said he would for the price that I was quoted from Clarence, the owner, when I scheduled the service. When he discovered that the drain field line wasn't working properly, he suggested pumping the drain line, adding chemicals, and installing a pvct. for a cost of 1240. Before agreeing, I called several friends and acquaintances and asked their opinion. All said that they didn't think it was a good idea and that the chemicals would not be effective.I agreed to have the work done as I had been told several times that the work was guaranteed for as long as I owned the home; however, when I talked to Clarence on the phone, he told me that if these procedures didn't fix the problem, the best he would do would be to refund half the 1240. When I told him that would leave me right where I am now minus 620 dollars, he responded that he would not guarantee the work and then have to cover a $6000 drain field issue, which, of course, I was not asking him to do. I simply wanted my issue fixed. When I told him as much, his response was, "How do you want me to fix it?" I've tried to keep emotion out of this review and simply summarize the experience. I would not recommend this company for septic service. read more

I had a great experience with Septic Service Pro, but especially with Nick and Casey. Nick came out to inspect our tank before purchasing a home and found it needed work. He was upfront and honest about what needed to be done and quoted a fair price. He came out again with Casey a few weeks later to perform the work. They were fantastic, showing me exactly what was in there so there was full transparency. The price was more than reasonable, but the service was top notch. I highly recommend the pros at Septic Service Pro (but ask for Nick). read more

I recently bought a house and used them for two septic tank inspections. Once we picked the house, they came and fixed up the tank for us and pumped it. Clarence answered the phone and scheduled all the services for us. Jamie came and did the work. They are all awesome. So professional and courteous, always punctual and did a great job! I will definitely use them from now and recommend them to everyone. read more

Fantastic company and most importantly, HONEST. I am in the process of purchasing a home with an existing septic tank. I've never had a home with a septic tank so I called Septic Service Pro to schedule a buyers inspection. After some initial email correspondence, I called and spoke with Philip. He provided a lot of information and patiently answered all my questions. I mentioned the seller recently had the septic tank inspected but the report looked incomplete. He took time to go over the report and highlighted key items I should be interested in. When hearing the report was done by "company A" he even said they are a reputable company and that I shouldn't be too concerned. He went as far as saying based on their report I don't need to have him or his team come out to do an inspection! Talk about honesty! He just saved me a few hundred $$$. Based on his integrity and honesty, I will most definitely use them in the future for all septic tank needs. Highly recommend! read more

Called to schedule a routine clean out. Spoke to Clarence and he quoted me $500. They arrive as scheduled, very professional and got the job done as quoted. They were knowledgeable, honest and informative. Thank you. read more

I contacted Septic Service Pro on 1-10-14 and scheduled a pumping of my septic tank for 1-13-14 and they did arrive on time. The lead technician told me exactly what they were to do and if any issues, would let me know before re-covering the tank. They held true to their word and had me flush the toilets several time to make sure lines were not clogged and had good pressure to it. These guys were totally professionals at their jobs and knowledgable of septic cleaning service. I will use this company going forward to do future work on my septic tank. Thanks. Don G. read more

My septic tank is old (37 yrs) and rather suddenly started backing up. Found that the pipe on the inside that is supposed to keep surface solids from entering the drain field had deteriorated and fallen off (solids blocking drain field) and the backup had plugged the incoming line from the house. The company (Steven) actually did 5 star work, sucking out the drain field, replacing the failed pipe, jetting the incoming line, but I felt a 1 star deduction was necessary for two things. First, the cost of the work should have been about $300 less. Second, they were unable to complete the work in one day since it wasn't started until right after lunch and the truck had to be taken to empty it's tank and didn't get back until it was getting dark. read more

Last week we experienced exemplary work from Septic Service Pro who effortlessly instilled confidence in their sense of personal integrity, business trustworthiness and who, with a refreshing dose of professionalism, ultimately restored our septic system to "good health". read more

THE WORST COMPANY EVER!!!!! This company came out to pump my septic tank, and they did. The technician assured me everything was in order. I called them after a week trying to get inspection letter, they said it was $50 more than what I had paid initially. The technician called me the next day, stating that they had to dig again. I talk to the manager who was very rude from the minute he picked up the phone. I called other companies to compare the situation, and all the other companies charge $50-$75 for the septic tank they had already pumped. How would they close the septic tank to begin with if it was not working properly. I HAVE NEVER, NEVER, HEARD OF ANYTHING LIKE THIS. JUST WANT TO ROB PEOPLE. read more

Great company! They gave me a rough idea of the cost over the phone. Came out to my house gave a fair estimate. After digging they found that it would cost a bit more (based on the condition and age of my septic tank) but DID NOT charge me a dime extra!!! The saved me a ton of money by knowing how to fix my problem instead of suggesting that I replace my drain field (like the other three companies did). Worked late into the night and completed the job. Plus left the work area looking better than when they started. If you are looking for a fair, honest, company that knows their business and does a fantastic job, look no further. These guys are the best! read more