Chase was efficient, polite and got the job done! Would call them in a heartbeat. What a way to…read morestart the weekend.

I finally spoke with the owner? He agreed to reduce the charge to cover the cost of properly…read moreredoing this concrete. NOTE: As one lady indicated, they do only concrete patches in their repairs. Sure enough their contract says that. Only problem is that I didn't have THAT contract until work was completed. They had taken my electronic signature from the first contract and transferred it to a new contract that stated they do only concrete patches. How about that. I should know better. Ask to see the actual printed contract before signing or agreeing to anything.

We hired Sam to install some child-proofing anchors. We had some scheduling conflicts, but he was…read morevery communicative throughout it all. When he finally made it out, he was kind, efficient, and even fit in an outdoor light installation. Overall, we're very happy with his work and professionalism. We would be happy to recommend him to others and use him again, should we need it.

We asked Sam to disconnect a light switch that operated under-cabinet lights in our kitchen. We no…read morelonger wanted to use the old (and very hot) halogen type fixtures, going with LED battery operated ones instead. He's knowledgeable, good natured, and explained that we have options for going back to wired lights down the road if we wish. We've used Sam's services in the past and will do so again!

So pleasant and affordable. Very professional. We appreciated the honest answers and he was…read moreverbally aware with us that our project could cost more.

Tony was our service tech this morning. Prompt response, friendly & respectful, fair pricing,…read morequality work, and knowledge of the work. We were grateful that he explained all the work and what was needed while not trying to oversell us on any unneeded services We would definitely recommend and use again if needed.

Your service rep was on time and did a very good job fixing our leaking toilet tank. He was quick…read moreand knew what he was doing. The only complaint was that the the repair was much more expensive than I thought it would be. Next time I need plumbing work I will get some quotes from some other plumbers.

I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!

I had an excellent experience with DS Plumbing! From the very beginning, communication was great…read more He actually called ahead to ask if he could arrive earlier than scheduled, which was a pleasant surprise and really appreciated. I had several items installed, including a fill valve, supply line, a non-electric bidet, and a new quarter-turn emergency shutoff valve. Everything was installed professionally, and he took the time to make sure everything was working properly before he left. The pricing was fair, the workmanship was excellent, and the entire experience was smooth and stress-free. It's refreshing to find someone who is punctual, respectful, and takes pride in their work. I wouldn't hesitate to hire DS Plumbing again and highly recommend them to anyone looking for a reliable plumber.

Fast, arrived one hour after I submitted request. He not only fixed the leak and helped to…read moretightened other pipes. High quality!

Quick to response Tom was very helpful, stayed on the phone with me and walk me step by step on…read morefiguring out where the issue is and finding a solution to it. Highly recommend their services friendly and very knowledge on their line of work

Just had "Keith" the plumber from Drain Time out. Phew! What a relief to have my kitchen drain…read morecleared. He was very informative as to what I can do to prevent the problem going forward. Cleaned up after himself. So far, very happy with the service

There was a smell emanating from our guest bath. Googling the cause of the smell put me in panic…read moremode. I called Draintech to inquire about a possible sewer leak. Kaelin answered the phone. (on a Sunday) I was expecting to get the answering machine. I described the problem and he calmly walked me through the possible causes. He gave me step-by-step instructions on what might be causing the smell. I wasn't confident that I could fix it myself, so I booked the scheduled visit that following Wednesday anyway. But after hanging up, I tried his instructions. And sure enough it fixed the problem. Long story short, if you have a spare bath that is unused. Not running the flush or shower can cause a ?vacuum? where the sewer smell could escape... (something like that, but don't quote me). I haven't written a review here in years, but wanted to let everyone know that Kaelin (Draintech) is a good and honest business. He could have kept our appointment and I would have happily paid for his visit. But instead gave me the instructions to fix it myself. That's amazing. He didn't get a payment from me this time around, but he earned a faithful customer for any future plumbing issues I might encounter.

Kaelin answered my phone call on Friday night when we realized the shower in the new house we had…read morebought wasn't draining properly, and he came over today (the next morning) to fix it. It was so nice of him to fit us in so quickly! When he got to our house he saw that the previous owners had a hair catcher that was blocked by hair (super easy fix) and didn't want to charge us even though he had driven all that way, which was kind of a waste of his time...but he was so friendly and professional and even cleaned out the hair for us before he left. We will definitely call him in the future if we have *real* plumbing problems! Thanks Kaelin!

Ivan 48 HIGHLY RECOMMENDED! Professional, on time, took…read moregreat care of issues, cleaned, non-intrusive and awesome prices

These guys are great. They always do a really good job. They're quick and efficient. They came and…read morereplaced a bathroom faucet that was leaking. They were honest with me about the price. Will definitely call again for plumbing needs.