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    Insulation only two months old and coming apart.
    Kevin R.

    SuperBrother Plumbing did a whole house re-pipe of our home about almost 3 years ago. My wife and I were recently reminiscing about some of the work we have had done to our old house and realized we both thought the other put in the review for this company. I documented the experience, so here is our experience with this company. First, let me say, the project manager for this company, Mike, was useless, impossible to get a hold of, and I felt could have cared less for the quality of work they did. He almost never returned a call, and when he did, it was because I left several messages. Secondly, the two guys they sent over, Serge, and I forget the other guy's name, had very little experience. They were not licensed plumbers and were working under someone else's license. Serge spoke very little English, and the other gentleman spoke none. It was very difficult to communicate with them. I was able to communicate a little bit with Serge, but mostly pointing at things and using a lot of gestures. The only reason I went with this company is because I had gotten a quote from the company a year before. Apparently, from what others had told me, the owners that had given me the quote sold the business not long after. The second night of the install, I was up late working in my office, which is on the opposite side of the bathroom where the pipes were installed into. About midnight, one of the caps they installed temporarily broke the solder, and water started flooding our wooden floors. Thank God I was up or it would have been a disaster. I called Mike, the project manager, the next day and got no response. I called again twice more before I could get a response the next afternoon. He said he was sorry and thanked me for cleaning it up. I live in an old house, so there were ground wires throughout the walls and connected to the water pipes. As they were installing, I noticed they had removed the grounds and had not put the grounds back in. I had to go through pictures and test wiring to figure out where the grounds were that they had removed, and double check to make sure they put them in correctly. I was not going to put sheetrock up without checking this first. What a nightmare that would have been. They made unnecessary cuts in drywall causing more work than necessary. They installed an ice maker outlet box in the kitchen wall. For some unknown reason, they cut the opposite side of the wall. When I asked them why the cut the hole on that side, they had no clue. It was very difficult to communicate with them as it was. I tried again to contact Mike, the project manager, but couldn't get a call back. Ran piping into crawlspace instead of walls. When I asked the inspector if that was normal, he said no, but because it was in a crawlspace, it was permittable. When they were finished, I went around and checked that they did everything they contracted to do and found they had missed installing a hose bib. Turns out, the other guy forgot to install that line. I called Mike a few times and when I got a hold of him, he had them go back and correct it. When they did so, they cut a hole in the wrong location in the stucco, having then to cut another hole next to the first. To repair the hole, they sent someone that had no idea how to repair. I tried to explain to the person how it is supposed to be repaired, but he understood no English. He called his office and went to Home Depot and came back with an even less desirable solution. I finally agreed to do it myself for a couple hundred off the bill. I wanted to make sure it got done correctly. They ran the cold-water pipe to the hot side and the hot water pipe to the cold side in the upstairs shower. I did not notice until my shower installers had finished. I was not going to tear out my new shower to fix it. They used the cheapest valves money can buy. Of the 11 valves installed indoors, 5 leaked when the water is turned off. As it was, 2 went bad within a week of them finishing installation and we had to have them come back and replace them. They used super cheap zinc plated hose bib back flow preventers. This is simple plumbing 101. When using copper pipe, you always use brass. I replaced them with brass 4 or 5 months later, and they were already corroding. I missed one and a year later, it was so corroded, I could barely get it off. They used super cheap insulation. The inspector recommended I request them to put zip ties on the insulation because he said it looked cheap and would come apart. I called Mike and he refused, saying the insulation was glue together and would last. It didn't. This company is, in my opinion, shady, provides very poor quality of service, and was one of the worst companies that I have worked with, especially with regards to their responsiveness to the customer. I do have to give credit to Serge though. He tried his best and was doing the best he knew how. He was the only positive in my experience with this company.

    New Gas line

    I recently had a tankless water heater installed by Super Brothers Plumbing and was fortunate to have a team that truly went above and beyond. Andrii, the installer, delivered exceptional craftsmanship with precise and efficient workmanship, which clearly showed his knowledge in plumbing. His attention to detail gave me complete confidence that the job was being done right the first time. Alex, the support plumber handled the gas pipe installation, and his expertise was immediately obvious. He worked with care and accuracy, ensuring everything met safety standards while keeping me informed throughout the process. It's rare to see someone combine technical skill with such professionalism. Michael, the Plumbing Supervisor, was equally impressive. He supported the team seamlessly and stayed proactive, plus kept the work area organized. His positive attitude and willingness to jump in wherever needed made the entire project run smoothly. Kathy, the dispatcher was the glue that held this team together. She answered all my questions and acted like the liaison between the work crew and myself and had an extremely fast response time to all my questions. Together, this crew demonstrated excellent communication, strong work ethic, and true pride in their craft. If you're looking for a plumbing company that delivers quality, reliability, and a team you can trust, I highly recommend them. The experience was outstanding from start to finish.

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    2 months ago

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    Dmitriy D.

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    5 months ago

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    13 days ago

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    10 months ago

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    Dmitriy D.

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    3 months ago

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    Dmitriy D.

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    28 days ago

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    Dmitriy D.

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    3 months ago

    Great service! We had a faucet leak. They were prompt and able to help out immediately. Fair price as well.

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    Dmitriy D.

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    11 months ago

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    Dmitriy D.

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    2 months ago

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    Dmitriy D.

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    3 months ago

    They were great. Showed up on time, explained the work they were doing and got our toilet working.

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    Dmitriy D.

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    9 months ago

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    Dmitriy D.

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    7 months ago

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    Dmitriy D.

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    3 months ago

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    10 months ago

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    Dmitriy D.

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    2 years ago

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    Dmitriy D.

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    6 months ago

    Fast, great communication, and good pricing. The job was done within a day and they checked my AC unit as well.

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    Dmitriy D.

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    3 months ago

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    Dmitriy D.

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    1 year ago

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    Dmitriy D.

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    8 months ago

    Great communication scheduled me quick. Did all the work and was able to use the utility rebate upfront. Very happy so far. Would recommend.

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    Dmitriy D.

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    3 months ago

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    Dmitriy D.

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    3 months ago

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    Dmitriy D.

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    3 months ago

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    Dmitriy D.

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    8 months ago

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    3 months ago

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    7 months ago

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    Dmitriy D.

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    10 months ago

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    Dmitriy D.

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    5 months ago

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    11 months ago

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    10 months ago

    Everything was super professional, the technic arrived on time. I recommend them , it's worth it.

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    5 months ago

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    2 years ago

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    Dmitriy D.

    Thank you Andrew. Much appreciated.

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    2 years ago

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    7 months ago

    He replaced the hose bib in my front. He was efficient and skilled at his work. I received a nice gift which was a notebook and pen.

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    9 months ago

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    1 year ago

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    8 months ago

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    9 months ago

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    3 years ago

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    1 year ago

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    8 months ago

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    Page 1 of 21

    Ask the Community - Super Brothers

    Is there a service/inspection fee?

    We offer diagnostic services and free on-site estimates depending on your plumbing issues. We aim to quickly resolve the problem during your initial visit, sparing you time and money.

    View All 2 Questions

    Review Highlights - Super Brothers

    “After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project.”

    Mentioned in 71 reviews

    Read more highlights

    The Plumbing Pros

    The Plumbing Pros

    (290 reviews)

    Eddie with Eagleview Landscaping is actually how I found Joe with The Plumbing Pros, and I'm so…read moreglad he connected us! After our main water-line repair, our water pressure suddenly became extremely low. Eddie came back to check everything and, when it became clear we needed a plumber, he personally reached out to Joe, someone he trusted, which speaks volumes to begin with, to help us get to the bottom of it! Joe came out, diagnosed the pressure issue, and got our water pressure working properly again! Right away, I could tell he was a seasoned professional who knew his stuff. What really impressed me was that while he was there, his experience helped him spot a couple of other things I never would have known to look for. He replaced our toilet fill valve and noticed our older plastic toilet water-supply line was already showing its age and could eventually fail or burst. He replaced that with a braided stainless-steel supply line as well. I wish I had taken before pictures, but I'm definitely glad we caught these things when we did! That's why having a seasoned professional you can trust matters. Joe fixed the problem he originally came out for, but he also had the experience to recognize potential problems before they turned into bigger, more expensive ones. He explained what he was seeing, and I never felt like he was trying to sell me something I didn't need. Joe definitely earned himself a returning customer. The Plumbing Pros is officially going on my "people to call again" list! Rex Pro Tip: Joe leaves you a refrigerator magnet for $25 OFF your next repair, KEEP IT! Put it on the fridge with his number handy. And considering my house is about as prehistoric as I am, I have a feeling Joe and that little magnet may be hearing from this T-Rex again. 5 ROARS from Focusaurus Rex

    We recommend The Plumbing Pros for any of your plumbing needs! The owner is incredibly responsive…read moreover text, making it easy to discuss scheduling and pricing. The team was very professional and detail-oriented when completing the proposed work. We appreciated their honesty, recommendations, and fair pricing (compared to other quotes for similar scope). We never felt like they were trying to upsell us before and during the repairs and water heater install. Additionally, we wanted to call out Joe in particular. My father-in-law had a major fall which resulted in a traumatic wound to the head. Joe jumped in immediately to tend to my family, provide temporary wound care, and clean up the blood on site. This was not part of the job description, but his background and kind heart prompted him to come to the rescue. Thank you, Joe, for being there to support us as a professional and a decent human!

    Wagner Plumbing - Jeff did an amazing job on that copper piping!

    Wagner Plumbing

    (22 reviews)

    When I bought my house, a vapor barrier was installed in the crawl space beneath my house. The…read moreprimary benefit was to keep underseepage water vapor from creating mold or damaging the lumber. There was a 1/3HP sump pump (with a plastic impeller) installed to convey water to a nearby drainage ditch. One January afternoon, my wife and I return home from trip only to hear the sump pump making crazy sounds. I investigated only to find the sump pump broke and had been spewing water into the crawl-space. The downside to having the vapor barrier was now the water couldn't seep back into the ground and was sitting on the plastic. I hired a restoration company who did a horrible job but eventually got the water cleared a whole other story), and I needed to hire a plumber to help me replace the broken sump pump and inspect the rest of the system. I reviewed several local plumbers and selected Jeff - firstly because he is a man of faith and I felt like I should be able to trust him. Jeff was responsive, a clear communicator, on time and did great work. I couldn't have asked for better. Additionally, I feel like he went above and beyond. He advised me on the kind of sump pump that would last longer and perform better (1/2HP with stainless steel impeller). This empowered me to compare with the 1/3HP & plastic impeller from various retailers and in the end I went with his recommendation. Jeff could have done what, in my experience, most contractors would do - buy the cheapest replacement and mark-up "materials" on the invoice. Instead, I purchased the sump I wanted and he replaced and tested it to ensure the system worked. I would do business with Jeff again and recommend him to everyone!

    Jeff Da Plumber is an awesome, honest, professional and very trustworthy worthy plumber. We got a…read moregreat quote + a recommendation from our awesome real estate agent which is why we initially went with him. Little did I know that after he had finished his work, someone that came over to do other work says that we got top of the line water heater for Jeff and when they heard the price they said they wouldn't be able to compete. The rest of the job he did was just as perfect and we had great conversations too. We look forward to use Jeff's services again and my warmest recommendation to all of you out there!

    Super Brothers - plumbing - Updated October 2026

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