Editing my update because they are having a glitch with a new phone system, and as soon as Scott saw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all. read more

Scheduled an install by providing pictures and got a solid estimate with a competitive price. Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well. read more

Water Heater Wiz - New water heater - Water Heater Installation/Repair Near Me - Orangevale, California

They took almost 5 months to reply to a yelp message. Not a good look for a company. And the reply wasn't even an apology, it was simply "unable to service". read more

I called Scott with Water Heater Wiz on Monday and he came out very quickly and gave me an estimate. I liked him so I went with him immediately and he and his brother Brad came out today and did the job today in two hours. I had the area around the water heater all clear for them for easy access. They were quick, efficient, clean, and had very fair pricing. Highly recommended!!! And they know good quality, water heaters too. Listen to them. read more

Water Heater Wiz - Water Heater Installation/Repair Near Me - Orangevale, California

Very professional and skilled team. It was easy, high quality, and reasonable installation 10/10.

Professional, knowledgeable, exceeded expectations . Arrived on time, hauled off old heater.

The guys at Water Heater Wiz go above and beyond to make sure their clients are satisfied. They did a great job installing a tankless water heater at my home. I highly recommend them. read more

100% happy with these guys. Small business. Honest work. They'll go over the pros and cons on the different types of water heaters and why they prefer one over the other but perfectly happy to put in the water heater of your choice. Our water heater had gone out but they were willing to come out that day after their last job to give us an estimate. They returned in the morning and put in our new water heater and removed the old one (and the outdated solar one that was just sitting there). They flushed all the lines. FYI, if you're in an old house with rusty pipes, make sure you flush the bigger faucets first. They guarantee their work for the same length as the manufacturer's warrantee. Scott went over maintenance with us and left us with a nice big sticker with their phone number. Told us to call for any questions or concerns. Oh, and they quoted us less than three other companies we had called. $2,100 total. read more

Water Heater Wiz - Newly installed 50 gallon hot water heater. - Water Heater Installation/Repair Near Me - Orangevale, California

Requested an Estimate through Yelp Late Monday Morning for Water Heater Replacement. Scot was the first to respond. I sent some pictures of the old unit/piping and Scott gave me an estimate over the phone. I accepted, and Scott scheduled me for 10am the next morning. Scott arrived the next day with a new Commercial Grade Water Heater and roughly 2 hrs later the job was complete. It doesn't get any easier than that. The price was competitive and the work Top Notch. No Drama, No Heartache, just Hot Water. read more

Joey is one of the most helpful and professional craftsmen I have ever met. He was immediately on site after I sent in a request (I mean immediately--He was there in less than 10 minutes) made some initial diagnoses on his way home from working (my call came in after work hours and he responded anyway) and maintained communication with me about what things I should do regarding my water heater throughout the evening. Joey provided helpful information and advice during our initial phone call, his first visit, and when he came back first thing in the morning the next day with his tools and equipment. He made some faucet and piping repairs before he even began working on what we needed help with and the entire time he was helpful, prompt, professional, and pleasant. Joey says that water heaters and providing homes with access to water are his passion, and I believe him. It seemed cheesy at first or like it was just a slogan, but he really did convince me that he believes in what he does and he truly behaves like what he does matters to people. I know it mattered a lot to myself, my wife, and our baby. Joey went above and beyond for us and has even been putting us in contact with more service providers for further maintenance issues that we have with things outside his areas of focus. Joey is probably one of the nicest guys I've ever met, certainly the most helpful and trustworthy craftsman I know, and he's dang good at his job. read more

Joey at water heater wiz was awesome. He is very personable and is easy to deal with. He is honest and well experienced in his line of work. He arrived as scheduled and was able to give us a few options to address our non functioning tankless water heather. We are extremely satisfied with the service he has provided and would call him back again for our plumbing needs. Thank you!! read more

Very honest company. My Farmers insurance company requires a whole house water detector and an Automatic Gas Shut off Valve. I searched on Yelp to get few quotes on installation of these equipments. They will cost me few thousand dollars. The gentleman at Water Heater Wiz suggested me to find another insurance company instead of spend thousands dollars in front to save few hundred in order to get Insurance from Farmers . He said he can install them to make money but because of honesty, he would suggest me to go a different insurance. Thank you so much for that honest suggestion read more

I would like to say thank you Brad for all that you did to assist me on a Tuesday night with my water heater issue. Your positive can-do attitude and how you walked me through the troubleshooting issue. What I would like to end with is that you then said to me you would just come out and make the repair the same night. This meant the world to me and water was not spraying all night in my house and I still had hot water to use the reminder of the night. Thank you for treating my home as if it was your home and coming out at about 7pm at night to make the repairs. I would recommend this company to everyone. Genuine caring person and company. Thank you. Samuel read more

Great service. Brad got my water heater functioning again and clearly explained above and beyond. If there is ever a need again I'll reach out to Water Heater Wiz! read more

Great service & Great price! Responsive, dependable, and informative They service a large area. Give them a call! read more

They were very quick to respond. Once the problem was determined, it was explained clearly and solution offered. Excellent communication and was actually able to have a whole new tank installed in about an hour. Would not hesitate to recommend! read more

We noticed our water heater went out around 9a yesterday. PG&E came out a few hours later to try and relight our pilot light and it just wouldn't stay lit. Called around a few places and after discussing our issue with Scott, we knew this company was the right choice to do a full replacement at our request - the heater was so old we didn't want to waste money delaying the inevitable. He was knowledgeable, spending the time to educate us on our options and helped us understand the upcoming work to be done. They were at our home within about an hour, keeping us in the loop the entire time. They brought us up to code when we had no idea we weren't. Price was exactly at another company's quote, who said that was "the lowest we'd find." Overall, super efficient, respectful, clean work, and we had hot water as soon as the tank was able to refill and reheat! Can't thank them enough for their great service - highly recommend! read more

Woke up to no hot water and a pilot light that wouldnt stay on so I contacted Water Heater Wiz and a couple other companies. Joey replied within the hour and was able to stop by that same day for a free assessment (other companies were asking for 170) He was super informative and went over the differences in water heaters and reccomend some specific ones. Wasn't pushy about it at all. He was able to give me an affordable quote on a water heater,installation and disposal of the old one. Other quotes were way more expensive. Installation was super fast. Everything was done in less than 2 hours. 100% reccomend Water Heater Wiz. Small business, super responsive, and very affordable. Will be using them for all my plumbing needs from now on and recommending them to friends and family. Thank you!! read more

Water Heater Wiz - Water Heater Installation/Repair Near Me - Orangevale, California

I own a rental property, water heater went out and my tenants were in a pinch. The property management company sent their 'preferred vendor' out and it took multiple days for a quote, a higher price, and pretty vague on when it could be done. I hit up Brian (and a couple others) Brian put a quote together right away and knocked it out as soon as the tenants schedule allowed. The new unit had a small fault and Brian got the replacement part installed the next day. Construction repairs are never fun, and rarely go 100% smoothly. Brian's quick response to the failed part is top notch. As excellent of service as you could ask for. Would recommend, and will likely use again in the future for other properties if the need comes up! read more

Water Heater Wiz - New installed unit - Water Heater Installation/Repair Near Me - Orangevale, California

I tried to install a bidet and accidentally broke the supply line angle stop hose. Joey was very responsive and had a great price. He got a better unit installed and even showed me how to do it so I could tackle it in the future. I highly recommend them! read more

Very responsive and helpful. Great work on my water heater. Highly Recommended! Will use again!

Water heater wiz was amazing. My old water heater blew up overnight, water heater wiz was able to make it out and install a replacement same day and it was like it never happened. They even took the time to ensure I was getting hot water all around the house and that my water flow was looking good. Super friendly, great service, highly recommend. read more

I used Water Heater Wiz a couple of weeks ago to replace my water heater. They were super friendly, had competitive pricing, and did great work. I love that they're local brothers and stand behind their work. I had a small leak in my bathroom shortly after they replaced my water heater, they came right out and fixed it. Definitely recommend them! read more

Great customer service!!! Joey was very knowledgeable and helpful. He didn't charge for an estimate and has reasonable pricing. One of the cheapest quotes in my area. read more

The flow from the hot water in our bathtub suddenly went bad. After having a plumber came out, he diagnosed the problem as our water heater going bad. I looked around on Yelp and finally talked to the guys at Water Heater Wiz. They gave me the best price by far with great guarantee. They just came out yesterday and installed the new water heater and it is working like a champ. I couldn't ask for better service and price! read more

They were very responsive even on a weekend to fix a leak, would definitely recommend! Great service and knowledgeable!

Scott was such a big help! I reached out to have a ventilation inspection of my water heater because I kept smelling gas in the WH closet. He listened as I described the problem, asked for photos to diagnose, and then offered to come out and inspect in person. When he came out, he was very patient with me. He inspected the machine, did a precautionary gas leak test and even inspected my attic to assess for future installation options. Even though my water heater installation was not standard, he didn't push me to make a change now since there is no current problem. He spent time to explain my options for the future. I haven't experience customer service like this in a long time, I will definitely call them back if I ever need help with my Water Heater! Thank you so much Scott! read more

Excellent response time and service. Would absolutely use Water Heater Wiz again. They repaired my water heater so quickly. Honest employees. read more

Joey was very knowledgeable and did not feel pushy at all. The pilot on our water heater kept going out and he knew what to do and provided other options as well. 5 star service! read more

Water Heater Wiz - Joey is a true professional. - Water Heater Installation/Repair Near Me - Orangevale, California

When our old tank water heater was at its end, we started looking into going tankless. We received 3 bids from reputable companies known for fair pricing. We ended up going with Water Heater Wiz as we felt most comfortable with Joey's inspection to plan out what it would take for a successful installation. He gave us various options and made himself available to answer any questions we had prior to making our decision on how we want the installation performed. In addition, his quote almost matched the lowest quote we received despite including a higher quality tankless unit (we had the option to go with other units as well). So far we are enjoying our new hot water supply! read more

I would highly recommend Water Heater Wiz. Scott was extremely helpful and fast in getting us a new water heater. He reached out right away after I sent my request through Yelp, he was at my place in 30min, he was very knowledgable and shared his assesments on my old heater and then provided a reasonable quote for replacement. After I gave the go ahead to replace it took them less than 2 hrs to have everything setup. read more

Scott was so professional and supportive. My pilot light went out and he came within a few hours and more importantly I wanted to make sure that everything was OK. After spending quite a bit of time looking at my water heater and Relighting the pilot, he discuss three options for an alternative to the system that I had. Best of all he didn't charge me for the visit, which I think is rare in today's day and age. Highly recommend. read more

Joey and his team made this process incredibly simple. I had been avoiding our water heater replacement, but was so glad I finally made the call. These guys were quick, friendly, and incredibly knowledgable. Will definitely keep their number for any future water heater needs. read more

Joey contacted me right away and outlined all the options!. Super responsive! We ended up needing a new water heater which was installed today! Joey and Brad were extremely friendly, attentive and ensured I knew what was being done and why. They charged what they quoted, were receptive to my questions and even cleaned the garage! Very appreciative of their hard work and dedication. I'll never take hot water for granted again. read more

Water Heater Wiz - Hot water heater installed - Water Heater Installation/Repair Near Me - Orangevale, California

Our water heater leaked and Joey came out in a Sunday (on St Patrick's Day) to replace it. Communication was great, he was on time, work was quick and efficient and he is knowledgeable and friendly. Five stars all the way. Do not hesitate to contact Water Heater Wiz. read more

Joey was very responsive, communicated well the whole time. He was upfront on the price and fit me in extremely quickly. He arrived on time and explained everything perfectly about my water heater. read more

I sent out a request on yelp for a water heater replacement and I was flooded with companies and individuals wanting to come take a look. Water Hearer Wiz took the time to talk to me about the work I needed and gave honest and intentional feedback and answers to my questions. From the initial consultation and visit to the end, they were super clear on the work being performed and costs. They initially were gonna plumb for a gas line as well, but once the work started, they discovered the house was already set for the gas line we needed and instantly called me and took it off of the estimate. I really appreciated the customer service and time they took to understand the needs of the project. I would refer them to anyone looking for help with their water heater! 12/10 service! read more

Water Heater Wiz came out on Friday 2/2 and gave an estimate for some work. Said they would be back Monday 2/5 to do the work. I took the day off to be available. They never showed up, or called to update me. Can't give a review on quality of work because they never showed up. Not reliable or communicative. read more

Water heater went out late Saturday night on Labor Day weekend. Joey and Brad were available and came out first thing the next morning for free to see if they could fix the issue (another company quoted me $189 just to come out). A new water heater was needed, but they offered to install it that morning and for nearly half the price competitors were asking. They did fast, quality work, and we had hot water by noon. No extra charges or hidden fees and they seemed very personable and trustworthy. I recommend Brad and Joey for water heater fix/replacement, and will go to them for any future plumbing needs. read more

Water Heater Wiz - New water heater - Water Heater Installation/Repair Near Me - Orangevale, California

Was able to get an astonishingly great rebate on a hybrid water heater, like I had no idea smud was doing such great deals right now. Joey and Scott were extremely professional in their service and installation, simultaneously being able to do their work flawlessly while patiently answering in full any and all questions I had for them during the process. Would highly recommend this company, if you want peace of mind and a great deal then you can't go wrong with their work. read more