A new 5 star review for 5 Star. Our kitchen sink disposal started dripping yesterday afternoon. I…read morewas able to reach out during the evening and even at 9pm on a Friday night they were quick to respond. I set the appointment to replace the disposal with a new one for 12:30pm, and was contacted and informed that a service technician could be at our place between 10:00am and noon; he got here about 10:15 and was done before 11 AM. We continue to be impressed with the quality of service and workmanship with these visits. If you're looking for an excellent plumbing service, 5 Star gets my recommendation.

Outstanding! Very impressed by 5 Star Plumbing and I am not…read morerelated to them. I had a water valve leak and a mess on my hands. Excellent service from beginning to end - Jack the dispatcher and Adam who replaced the two water valves. They really live up to their name - 5 Star.

Was referred to Sewer & Drain Champion by a friend. Brandon came out and got our bathtub unclogged…read morefast. I am super impressed by his professionalism.

I would strongly not recommend this company for plumbing services. The communication was not…read moregreat. We agreed on a discounted price, and then they reneged. Would not agree to it even after I had documentation. Also, they were not on time, and did not notify any arrival time windows. They had no business cards, and no invoice of the price details. Even their discount price was very high. I contacted another plumbing service, and they immediately came out. Their price for the same work was half of Sewer & Drain Champion. Sewer and Drain Champion has no credibility and is poorly managed. Do not use them! Dillon the Owner promptly responded. He said they have no recollection of my dealings with them. That is not true! One of the technicians I dealt with was Bill. He was cordial, etc. and worked to get the price of the sump pump installation down to $2500. from $2800. An employee named Chase texted me and said they couldn't offer the lower price. The other company I am now hiring can do the exact same work for $1400. So don't tell me it can't be any lower. Also, an employee named Matt was supposed to install the new sump pump and never communicated to me any arrival time. Here's a picture of the company's van parked in front of my residence last week. They were here and I did interact with them. I recommend any future customers use Sewer and Drain Champion use at your own risk. I hope you have a better experience than I did. Crickets! Your company was here. I have no further comments or wish no further interaction with you or your company. I will definitely never recommend anyone to use your plumbing services. There are many more professional and credible companies out there with better competitive pricing.

So pleasant and affordable. Very professional. We appreciated the honest answers and he was…read moreverbally aware with us that our project could cost more.

Tony was our service tech this morning. Prompt response, friendly & respectful, fair pricing,…read morequality work, and knowledge of the work. We were grateful that he explained all the work and what was needed while not trying to oversell us on any unneeded services We would definitely recommend and use again if needed.

I had a leak under my kitchen sink and Alfonso Holguin came out to fix it. It turned out that the…read moreconnections to my faucet hose were corroded, which caused the leak. Alfonso had a hose in his truck and fixed the leak for no charge! In late June of this year I had to get my mobile home plumbing totally replaced and also needed a new water heater. This company was great and sent out Alfonso and his crew to do the work. As I noted in my earlier review, the guys were all wonderful and did a beautiful job! Kudos to Alfonso for his kindness and excellent work ethic! I highly recommend this company and their excellent employees!

We noticed our water heater was leaking, thankfully before major water damage but of course on a…read moreFriday evening. We called Premier Rooter and Plumbing and they had someone come out an hour later. Hauled away our old one and returned first thing in the morning with a brand new one. Alfonso was great to work with friendly guy provided a wealth of knowledge and let us know what the steps were. We really appreciated him and his excellent customer service.

Sam is truly a super handyman. Extremely knowledgeable, friendly, excellent communicator, honest,…read moretrustworthy, efficient, thorough and provides excellent quality work at a reasonable price. We are so glad we picked Sam to help us install our Grab Bar. He had all the right tools to get the job done. When he was done, he walked us through everything he did, additional anchors he installed since there was no studs in the location we wanted, how he silicone all the necessary areas to provide a waterproof seal and the final demonstration was he put his entire body weight on the bar and it did not budge. What an Excellent job! It was so easy to work with him as he listens, answers your questions, shares valuable information so you know your options. We have already booked him for 2 more projects. We highly recommend Sam Russo Handyman AAA+++

We hired Sam to install some child-proofing anchors. We had some scheduling conflicts, but he was…read morevery communicative throughout it all. When he finally made it out, he was kind, efficient, and even fit in an outdoor light installation. Overall, we're very happy with his work and professionalism. We would be happy to recommend him to others and use him again, should we need it.

The tech (Jorge) assigned to our home did a thorough and clean job on replacing ancient shutoff…read morevalves for our kitchen. It had a slight leak and the process wasn't as simple as what one would see on youtube. When a good and honest tech knows what they are doing and gains your trust at the start, it ends up being a good outcome. We needed this done on a Sunday and they were able to do so before Memorial Day! Thank you!

This is the level of service and how they operate. This is not how our house looked before they…read morecame and to walk away and not fix or apologize or take any accountability poor business practices. AVOID this company

We had a sewer main repair under our foundation. Andrew was transparent from beginning to end in…read morehis assessment, solution to the issue, and pricing. He kept us informed during the whole process and was always available for questions or issues along the way. His crew, David and JD, were also outstanding, courteous, and hard working. They went above and beyond to make sure our needs and were met. We can't thank you guys enough for a job well done.

I tried to get a quote to have the clean out between my kitchen and main line snaked over the…read morephone, the person on the phone was just an appointment setter from an outside agency and said that he couldn't quote any prices. I figured okay whatever and set an appointment. The tech arrived and took a picture of my drain clean out then went to work on his tablet. After about 5 minutes he showed me 3 quotes The first was for $2,000+ and that was to have the plumbing that he Hadn't even inspected replace, the second was for the service I asked for + run a camera down the line, the 3rd quote was for what I asked them to do in the first place and that was almost $400. I am not paying $400 for 15 minutes of semi-skilled labor, no way. When I refused services the guy told me there was a $39 charge for coming out. Because I never agreed to pay anything and they never mentioned any charge (I would have told them no thanks), I told him to leave and that I would not be paying. We called a local non-corporate plumber, described our problem and what service we wanted they said they would send someone and it would be $200. They came out a couple hours later and it took them less than 10 minutes from start to finish. I 100% do NOT recommend Roto-Rooter.

My technician Manuel Borrego was on time, friendly and found the problem immediately. He also took…read morethe time to show me how the pieces in the toilet work together and I feel I learned something new and got my toilet fixed Thank you!!

Horrific. Refused to communicate honesty. Refused to answer my questions. Refused to repair this…read moredamage they did to my property. I cannot shower! Score is 0 Do not use this Company.

Azad was great. He responded extremely promptly and serviced the faucet quickly. He also had a very…read morecompetitive bid. We are happy with his work and would hire him again.

Amazing job great communication great price. Highly recommend. Quick to action came over. Gave me a…read moregreat price and completed the job within 24 hours.

my ac went out again. almost exactly one year since Alex last came out. this time it was the…read morecapacitor -- not what he replaced last year. and of course it was a sunday. what the heck is it with this unit and sundays in the summer? this is the 3rd time in 6 years. my most dreaded fear is the ac going out on a hot summer sunday because getting anyone out is nearly impossible. but Alex came through again, same day. i can't say enough good things about him and Cronus. he showed up, fixed it, done. i don't like that my ac keeps breaking but when it does, i know who to call. will definitely be calling them again. they say there are two things in life that's certain: death and taxes. for me it's also the ac breaking down on a sunday in the summer. thanks again Alex!

Our AC stopped working late in the afternoon on a 100-degree day, so I reached out to Cronus…read morethrough Yelp. I had used them earlier in the year for a minor inspection and remembered how helpful and honest Alex D was. At that time, they told me the work I was considering was not urgent, even though it meant I did not move forward with the project. They responded very quickly and had Alex D. at our house by 8:30 that evening, only about an hour after I contacted them. Alex was excellent. He found an issue that had somehow been missed by another HVAC company that had been performing routine annual inspections on our system. He was courteous, respectful, informative, and very genuine throughout the entire visit. He explained what he was seeing in a way that was easy to understand, answered all of our questions, and made sure we were comfortable before doing any work. We never felt pressured or like we were being sold something we did not need. Alex clearly takes pride in his work and in making sure the customer understands what is happening. After both experiences with Cronus, they have definitely earned our trust and will be the company we call moving forward.