I requested a Yelp service request and Trenchless was one of the businesses that contacted me with…read morean automatic response. I have used them in the past so I felt they were a quality company. After talking to Trenchless; I received an email confirmation for an appointment on the same day (Saturday) which was within a few hours. I later received another email of a name (Joseph Johnson) and picture of the technician to arrive. I did receive a call asking if the tech could arrive earlier since he most likely finished his previous appointment and I accepted. Joseph arrived and we discussed the problem. I previously tried to resolve the sewer clog but was unsuccessful. I already had pulled the toilet so it was easy for him to start his rooter/snake machine and he was able to unclog the sewer line easily within an hour or less. Joseph was very nice and professional and cares about his customers and the service he provides. We chatted briefly and thanked him for the great work. I did ask him if they could camera the line so I can find the cleanout right in the front of the house (not near sidewalk) and he scheduled someone to come over on Monday. The service call was only $99 and my problem was resolved by a real professional. Thanks Trenchless and Joseph!

Horrific. Refused to communicate honesty. Refused to answer my questions. Refused to repair this…read moredamage they did to my property. I cannot shower! Score is 0 Do not use this Company.

The same day service was excellent saved my entire day they were able to quote me before I had work…read moregood job

Going to take this time to vent... not about Drain Time, they were great. Got a quote, was given…read morealternatives including how to DYI (literally every step plus what not to do), but I opted to have them do it for peace of mind since I am not handy and they offer a great warranty. The guy that came out was professional, did a great job, and walked me through the process (which was exactly as I was told on the phone). The problem is how my wife noticed our spigot was leaking outside... and AFTER the guy fixed it, my wife asked if she could just leave the water on and just close the hose nozzle when shes done using it. So we fixed a leak that we wouldn't even had notice should my wife had a thought a day earlier. Sigh...

Chase was efficient, polite and got the job done! Would call them in a heartbeat. What a way to…read morestart the weekend.

I would strongly not recommend this company for plumbing services. The communication was not…read moregreat. We agreed on a discounted price, and then they reneged. Would not agree to it even after I had documentation. Also, they were not on time, and did not notify any arrival time windows. They had no business cards, and no invoice of the price details. Even their discount price was very high. I contacted another plumbing service, and they immediately came out. Their price for the same work was half of Sewer & Drain Champion. Sewer and Drain Champion has no credibility and is poorly managed. Do not use them! Dillon the Owner promptly responded. He said they have no recollection of my dealings with them. That is not true! One of the technicians I dealt with was Bill. He was cordial, etc. and worked to get the price of the sump pump installation down to $2500. from $2800. An employee named Chase texted me and said they couldn't offer the lower price. The other company I am now hiring can do the exact same work for $1400. So don't tell me it can't be any lower. Also, an employee named Matt was supposed to install the new sump pump and never communicated to me any arrival time. Here's a picture of the company's van parked in front of my residence last week. They were here and I did interact with them. I recommend any future customers use Sewer and Drain Champion use at your own risk. I hope you have a better experience than I did. Crickets! Your company was here. I have no further comments or wish no further interaction with you or your company. I will definitely never recommend anyone to use your plumbing services. There are many more professional and credible companies out there with better competitive pricing.

So pleasant and affordable. Very professional. We appreciated the honest answers and he was…read moreverbally aware with us that our project could cost more.

Tony was our service tech this morning. Prompt response, friendly & respectful, fair pricing,…read morequality work, and knowledge of the work. We were grateful that he explained all the work and what was needed while not trying to oversell us on any unneeded services We would definitely recommend and use again if needed.

There was no hot water coming from the faucet in my bathtub. I called on Friday, 9/11/26, and Leo…read morebooked an appointment for today. Ivan is truly fabulous - he arrived exactly on time, diagnosed the problem, quoted the cost of the part and completed the repair quickly. He was very polite and kept me informed during the process. I'm very pleased that Ivan was able to come out on such short notice. Five Star did not charge a "weekend fee", for which I am truly grateful!

A new 5 star review for 5 Star. Our kitchen sink disposal started dripping yesterday afternoon. I…read morewas able to reach out during the evening and even at 9pm on a Friday night they were quick to respond. I set the appointment to replace the disposal with a new one for 12:30pm, and was contacted and informed that a service technician could be at our place between 10:00am and noon; he got here about 10:15 and was done before 11 AM. We continue to be impressed with the quality of service and workmanship with these visits. If you're looking for an excellent plumbing service, 5 Star gets my recommendation.

Wonderful service, intelligent and kind technicians, and not selling anything you don't need. Will…read morerecommend to anyone who needs help in our area with their sewer. ​

This company was amazing! They came out gave an estimate and did our repair quickly. They even came…read moreout the next day to follow up. Definitely a company I will be using in the future future and recommending to friends and family

I called and scheduled service for 1,200 gallon septic tank and a 1,000 gallon dosing tank. They…read moreshowed up on time. Provided great service! Price for service was fair. Completed as promised.

Roman is on time and gave me very good details and solve the problem. Price is reasonable for last…read moreminute weekend call on the job.

Rooter Hero replaced our pipes in March 2026. It was seamless! They were courteous, punctual, neat…read moreand patient with all of our questions. Fast forward to October 2026. I called Rooter Hero because I thought I heard water under my house and our toilet was loose and leaking. They came SAME DAY checked under our house (no leaks!), fixed and sealed the toilet! All while my kids were at school! Everything was so easy, so fast and all under warranty! No questions asked! The two gentlemen who helped remembered me and it was so great to see them both again! ​

I got an email regarding a drain cleaning special, so I reached out because I had a drain that was…read moredraining slow. A representative came out and attempted to fix it -- when he left, the shower was draining a little better, but the next day when I showered, there was a puddle of water in my shower. The company not only didn't honor the price they quoted me, but quoted me another $2,000 to fix the shower. I called back twice to speak with a supervisor, and not a single supervisor called me back. I called Bonney Plumbing the next day. They came out and fixed the issue, only charging me $17.76 for their special. Will never contact Rooter Hero again.

Great service and price! I appreciate Daniel and his team. They were here promptly and fixed my…read moreproblem

I have used fig's plumbing for countless services over the years. Daniel and his crew have always…read morebeen honest, polite, and extremely helpful. Reasonably priced, friendly, and they always come through when we need them. Best local independent Plumber in Sacramento. Highly recommend!

Jimmy came out to our house today to fix a leak in our main water line. He was on time,…read moreprofessional and reasonable. It's really nice to have found plumbers we can trust. We're having them back for more projects in the near future. Thank you, Jimmy! Kalie

3 months after the completion of a "whole house re-pipe" I have pipes that "clunk" after the toilet…read moreis flushed! Obviously the pipes were not properly secured to the studs when replaced. That could be due in part to the employees smelling like they had just finished smoking pot, and weren't sure which way was up. Not only that, the stopper in the sink (simple job) that was replaced doesn't work anymore. How can you pay a "professional" plumbing outfit $25,000 to do a job like this and end up with such issues? I can't recommend Mako plumbing and would think twice before calling them. Looking back now, it seems as though they used a "rag-tag" team of people for employees who don't know how to properly do their jobs. Is that because they used their lunch time to get high? Make a better decision than I did - Skip Mako plumbing!!!