Not once, but twice in two months does Early Bird Pluming come to my rescue!…read more I'm the property manager of a 14-unit apartment complex, in which 11 units get their water heated through a central system. The system was two giant water heater tanks that held 120 gallons of water each and weighted about 1,500+ pound filled. In early May, one of the tanks broke down and instead of storing water, was gushing water out of the tank nearly flooding the riser room where they are housed. The other tank just stopped working due to an faulty ignition error where the pilot would just not ignite the gas. I was able by sheer guess work to shut down the water and I called multiple plumbers, but none were available, seemed competent or even wanted the business. So I contacted the support number for the water tanks and they referred me to several nearby plumbing companies in Sacramento that were verified vendors. The one I picked was EMC Plumbing which is now called Early Bird Plumbing. The reason I picked them was because they had the best reviews out of the bunch. They sent a tech named Cody who was very personable and listened intently on what the issue was. After evaluating the situation and looking at the options Cody and his company provided, the best decision was to go with a tankless system. The one we decided to go with the Korean Navien brand as that's considered the best in the world. After the permitting was complete with the Sacramento city in one day, they got to work. And from the pictures attached to this review, you can just see the quality of the work and all the refitting of the pipes and fixtures that is not only functionally great but also looks great too! All this was done a within four days, which considering they retrofitted a whole new system that feeds hot water to 11 apartment units, is quite astonishing! Then just recently like yesterday as I'm writing this, one of my units had a ceiling leak and of course the plumber I contact was Early Bird and not surprisingly, all their staff was busy fixing a gas leak as good companies are always busy, but the owner Mike came out to personally help me. We found that as this apartment complex was built 10 years ago, it seemed as when they were building out the internal fixtures, one of the crew as they were screwing in a towel holder into the wall and ended up screwing into the hot water pipe too that eventually caused the leak! Fortunately, Mike was able to find this leak and got to work to fix it and it was done that day. It's rare to get one good experience with a vendor, but even more when it's twice in two months and this indicates that they are one of the best plumbing companies in the Sacramento area. I highly recommend them and with how hard it is to find an honest and competent pluming vendor, they should be your go to as well!

I requested service due to my main line being clogged. When I spoke with the Customer Service Rep…read more(CSR) I asked her to please note bringing extra length for the snake, because I have a long-distance for my sewer line. They sent me Mike, who listened to my request and brought 200 feet of length, he showed up promptly within the window allotted, and he fixed my clogged line quickly and efficiently. Mike was fantastic with his customer service, and his high-quality work! I really hope that he's rewarded for his hardwork, dedication, and performance with a nice bump to his pay!

ASAP Plumbing replaced our old plumbing. They came out quickly (ASAP - right?) and got started…read moreright away. Charles and Ricardo were professional, knowledgeable, and hard workers. They kept me informed, explained things clearly, and were accommodating to my questions. I highly recommend their services.

Amazing service and easy to work with. Would recommend hands down. These guys beat a couple of…read moreother bids and I continue to do business with them.

Be very careful!! Started great, terrible experience and ended Never…read more.. Had a great conversation with Kyle through Yelp and on the phone about a little leak in my backyard focet. Kyle's brother calls me the next day upset that he put the wrong address, blaming google maps for having glitches. An hour later he shows up and an hour later he calls upset that it took longer than expected (I think he was upset that he got lost) and he is going to charge more. After talking to Kyle we negotiated the additional price down. Next day I found out from my tennents that they can't attach the hose to the focet because it's visible way close to the wall. Basically it's worst than then a rookie job. Kyle agreed and said he will have someone come to fix it. Patiently called him every other week to find out when they would come for last month and he said he is sorry and call to remind him next week. Still waiting on it to be fixed.

We knew we were facing major plumbing issues when we attempted to open our drain twice without…read moresuccess . My husband found Drain Masters here on Yelp and decided to give them a call due to all of th positive Yelp reviews. Tom and Max (owner) came out right on time for the scheduled appointment. He told us what he suspected was wrong-- that we had a crushed pipe because our flooring was buckling.- long story short- it resulted in jack hammering, digging and repair. Tom assisted us in working with our insurance company and was so kind to be available to speak with our insurance adjuster, give knowledgeable descriptions of what was wrong and what needed to be repaired, send pictures, etc. to expedite our claim. His crew was neat, efficient, and courteous while in our home. He always called or texted to let us know who would be coming by and when. His prices are definitely reasonable and we would recommend Drain Masters for all our plumbing needs in the future. Really pleased!

1st Call is the best! I have called them several times for different things. Mike Dustin and Carlos…read moreare great guys. They're friendly great communicators and they do a great job for very reasonable prices. THEY ARE HONEST, won't rip you off! Trust me, I thought I had a problem and was going to be paying a few hundred, and they told me no, you don't. They could've done some "work" and charged me but they said no, you don't really have a problem here, it's just you need to tighten this valve up. they also followed up a few days after to make sure the problem had not reoccurred. Just all around the best experience you're gonna have with a plumber.

I'm a realtor and I have used and recommended First Call Plumbing and Sewer Service services for…read moreyears. It feels so good when I receive feedback from my clients absolutely raving about their communication, professionalism, personable nature, and their skill... it speaks volumes! I met Dustin at a property yesterday this week to help solve a huge mystery leak that was creating flooding and he solved the mystery and fixed it on the spot. I called him my Plumber, CSI! Time was of the essence and I thought he'd have to possibly go pick up some parts but he informed me that he ALWAYS has everything he needs on his truck such as parts, saws...you name it - to complete ANY job. I love working with them and I'm proud to recommend them to family, friends, and clients! Thank you!!!

When I bought my house, a vapor barrier was installed in the crawl space beneath my house. The…read moreprimary benefit was to keep underseepage water vapor from creating mold or damaging the lumber. There was a 1/3HP sump pump (with a plastic impeller) installed to convey water to a nearby drainage ditch. One January afternoon, my wife and I return home from trip only to hear the sump pump making crazy sounds. I investigated only to find the sump pump broke and had been spewing water into the crawl-space. The downside to having the vapor barrier was now the water couldn't seep back into the ground and was sitting on the plastic. I hired a restoration company who did a horrible job but eventually got the water cleared a whole other story), and I needed to hire a plumber to help me replace the broken sump pump and inspect the rest of the system. I reviewed several local plumbers and selected Jeff - firstly because he is a man of faith and I felt like I should be able to trust him. Jeff was responsive, a clear communicator, on time and did great work. I couldn't have asked for better. Additionally, I feel like he went above and beyond. He advised me on the kind of sump pump that would last longer and perform better (1/2HP with stainless steel impeller). This empowered me to compare with the 1/3HP & plastic impeller from various retailers and in the end I went with his recommendation. Jeff could have done what, in my experience, most contractors would do - buy the cheapest replacement and mark-up "materials" on the invoice. Instead, I purchased the sump I wanted and he replaced and tested it to ensure the system worked. I would do business with Jeff again and recommend him to everyone!

Jeff Da Plumber is an awesome, honest, professional and very trustworthy worthy plumber. We got a…read moregreat quote + a recommendation from our awesome real estate agent which is why we initially went with him. Little did I know that after he had finished his work, someone that came over to do other work says that we got top of the line water heater for Jeff and when they heard the price they said they wouldn't be able to compete. The rest of the job he did was just as perfect and we had great conversations too. We look forward to use Jeff's services again and my warmest recommendation to all of you out there!

Mike was awesome. Very knowledgeable and wasn't put off by the issues we were having. We had other…read morebigger name plumbers come out years ago and they insinuated that we needed to do a lot more than what we were asking for (large scale replacements and rebuilds) and seemed like our problems weren't worth the time. Mike was professional, reasonable, and knowledgeable. We will be calling him for any future problems we have! Thanks again!

Found them on Reddit. A few people said good things about them so I went ahead and gave them a…read morecall. I honestly was gonna call around to get different pricing but theirs was already more reasonable than I expected so I ended up not calling others. We just got our water heater and bidet installed today and we're very happy with the quality of work. Fast and reasonable price. Would hire them again in the future.

Jeff and Manny were excellent! They fixed my old plumbing to make it compatible with modern washers…read moreand found a HUGE leak in my crawl space. The repair work was reasonably priced and will no doubt save me from more water damage, thanks to them catching it! Jeff and Manny went above and beyond and explained every change in a way my wife and I could easily understand. I own an older home and will definitely be using this company again. Charles had Manny come out the same day I called to give me a quote and had me on the schedule in no time. Best place for your plumbing needs, hands down!

This review is based off customer service alone, which is also super important. I called as a…read moretenant had a problem they could not trouble shoot with their garbage disposal. The scheduler listened to my explanation and let me know several outcomes. They scheduled someone out the next week which was their first available appointment. She let me know they were a newer company and it was nice to hear they were willing to actually do an in person assessment and free estimate when other plumbers I called made it clear they were only willing to replace the disposal which came with a hefty price tag. They will absolutely be my first call next time there is a plumbing issue at any of my properties.

Kevin has done several projects plumbing projects for us here in Sacramento. He's always prompt,…read moreresponsive and fair. He fixes the issue quickly and charges less than competitors for better work. We'll definitely hire him again for more projects as they come up.

Excellent service. Shows up on time and explains his diagnosis of the problem. Would highly…read morerecommend. Good price and stands behind his work.