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Universal City, CA

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SEPHORA

4.2 (55 reviews)
Closed • 11:00 am - 9:00 pm
Updated 1 week ago

SEPHORA Photos

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Cassandra Y.

Huge Sephora store at City Walk!! I think they carry every & any products you need. Yes, it could be a little bit overwhelm when you walk in. But don't worry, their staffs are very sweet, they greet you right when you walk in & answer all your questions & needs. They are all so professional & knowledgeable.

The main entrance
Mayo M.

Amanda on 12/6/23 acted very rude and unprofessional while I was attempting to locate the associate that first helped me as I walked in. When advised Amanda that I was looking for the rep that helped me she looked at me very confused and when I asked her if she knew what a sales rep was she got very nasty and requested the manager as if trying to get me kicked out!!! One of the managers a young handsome Hispanic gentleman defused the situation and helped me through my perfume purchase! I am in customer service and I would never treat any of my customers like Amanda treated me! I will Never shop here again!!!

Quintin E.

Sephora... Now City that walk! Strolled into this bright lavish well staff wonderland of scents, aromas and skincare where I was greeted right away along with other patrons who came in before and after me. Located just across from Hot Topic and towards the mid front end of CityWalk - Sephora of Universal Studios Hollywood's outdoor shopping & eatery plaza extravaganza is chic and trendy and fairly easy to navigate... Not to narrow with plenty of space around shelves and displays. They have many sales reps on the floor and tons of hand sanitizer stations between testing products and getting a closer look at some of their quality selections. Absolutely slaying it with the health and safety practices, especially at check out. Other than not having any single bottle nail polish... (Awww) at this location (though they do carry a bundle pack with some essential colors)... I do recommend Sephora UCW for skin care, health/beauty and fragrances. Definitely not just a makeup store, lots of great gift ideas and items for all genders. I was asked for help by more than one rep on the floor, which was a treat... So getting help on any question or advice is pretty fast and efficient.

Ira M.

It's always a hit or mess with these "beauty associates ". I walked in and usually there's two employees greeting, watching by the door but there was no one. I spot an employee chatting it up with his co worker and I approach him, kindly ask if i can get help with a pickup order & he so rudely cuts me off and says "Give me a minute". Points his grimy finger and says "Go wait over there". (The order online pick up in store area.) He makes me wait about 3 minutes so he can finish talking and I present my barcode and proceed to ask about the Rare Beauty blush. You'd think he'd push for customer loyalty and simply answers " Oh, for thaaat particular blush you have to keep in mind its ALWAYS out of stock . We get shipment every Monday but we don't know what we get. Perhaps try ordering from the actual website itself." Soo much for pushing for sales huh? He was rude, not welcoming, some tone to his demeanor and makes me question if Sephora as a company really cares about their customers & how they're being serviced. Idk what his name was, but he was like 5'9 with dark hair and thick glasses. All the other associates I've ever been helped nice have treated me way better if even just asking a question. He clearly must be a new addition to that team.

Opening Spring 2018!
Regine D.

I LOVE that City Walk has a Sephora location now. I went opening day and there were a lot of customers. Because it was opening day, they were giving lipsticks away for a certain amount of the first customers and if you were lucky, you might win a giftcard. Just like any Sephora location, it has all of your staples.. makeup, perfumes, skincare, haircare, nail polishes. Most of their products are on display and you can ask for a sample (so you don't have buyer's remorse later on). All of the employees were SUPER NICE and PROFESSIONAL. I've been to a few locations were the employees would just lash out at their customers. Parking: Because Sephora is located on City Walk, you have to pay for parking because it's attached to the themepark. The closest parking structure to Sephora is Jurassic. This location is convenient if you happen to already be at City Walk, but if you were just going to this location for Sephora alone, it might not be work it. Prices for City Walk parking: Before 6pm: General parking $25 Preferred Parking $45 Front Gate Parking $50 After 6pm: General Parking $10 Preferred Parking $20 Front Gate Parking $30 BUT if you are watching a movie, it is $5. (you will receive a refund at theatre box office with purchase of a movie ticket and general parking voucher). The universal tram is also available, so you can avoid parking.

Opens 4/20/18
Blessy B.

Didn't expect them to be open today but the store looks beautiful and the staff is great. Definitely a great add on to universal city walk. Don't mind me stopping by often. The store is fairly large. It's located where upstart crow/ coffee bean used to be. They have everything a normal Sephora would have. The only con for a few people would be the parking. Unless you got an Uber/ Lyft you do have to pay for parking. Other than that. Kudos!

Tatiana took my brows from mess to blessed
Jay M.

Ok so I've been to this location before and so far have never had a bad experience. Today I want to give a HUGE SHOUT OUT TO TATIANA.! She hooked my eyebrows up.! I haven't had my brows done in maybe over a year and she worked her magic. I felt so comfortable in her hands. As a queer person that matters and is very important to me. she was so genuinely nice and listened to what i like and gave me the best suggestion for what to do with my brows. She gave me some great easy pointers for my brows that really made the difference. My brows look great I feel stunning and tatiana did that for me today. Idk how comfortable she would be if i shared her IG info on here but definitely ask for her if going here for brows or make up. MY BROWS THANK YOU TATIANA.! You will be seeing me again

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Reviews are largely positive. Many highlight the helpful staff, with associates often assisting with recommendations, and appreciate the clean and organized store as well as the wide product selection.

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Ask the Community - SEPHORA

Review Highlights - SEPHORA

“Being someone who knows nothing about how to shape eyebrows, I gave full reign to Amanda.”

Mentioned in 7 reviews

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Nectar Life

Nectar Life

4.3(118 reviews)
0.0 mi
•$$$

This is one of Nectar Life's newest locations in California! It's located at Universal CityWalk…read moreHollywood right next to the Universal Studios Hollywood theme park! This store offers a wide range bath items and merchandise! The original Nectar Life locations are in Las Vegas! Inside the store you'll see bath bombs, whipped soaps, body scrubs, and so much more! A lot of these are shaped into themed items like cupcakes, macaroons, donuts, and other dessert themed treats! A few highlights of their products is that everything is plant based and is free of parabens, sulfates, and so much more! One of the team members introduced themselves to my family and I while we were visiting Universal CityWalk on a Friday afternoon to discuss more background information on Nectar Life! The colors, scents, and designs are so amazing! You could almost mistake them for real baked goods! The customer service and experience at this store is awesome! The team member who was assisting us was friendly and provided us with so much information on Nectar Life! It's a unique experience and highly recommend visiting this store if you're at the Universal CityWalk!

I absolutely love this place the creative ways they create soap is a unique experience! They have…read moremolds and scents galore and lots of skincare items! They are a bit pricey and it can add up when you reach checkout! Besides that this a must stop for wonderful scented bath bombs and they get me every time! Such a small and authentic gem! The quality of the products are top tier! 9/10 highly recommend it's located at City Walk stop by!

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Nectar Life
Nectar Life
Nectar Life - Store set

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Store set

Marshalls - Time to go pay

Marshalls

2.9(154 reviews)
1.4 mi•Studio City
•$$

This location has much more namebrand clothes than the one in Burbank. Lots of selections of…read moreeverything! I will definitely make the trek over here. Unfortunately, they have security on site for good reasons. Was a man in there this evening acting a little crazy. No major incident, they handled it very quickly and without much escalation. The parking lot is fairly small, but there is underground parking that you can go to as well.

I'm a homeowner in this zip code, and also in Venice/SM area. And the experience shopping at this…read moreMarshalls: Studio City versus the TJ Maxx in Santa Monica or Encino is sadly a stark contrast. In the Encino/ Santa Monica locations merchandise is designer and super cool alotta Freepeople workout sets and Vix Swimwear. Here at the Studio City Marshalls, all you can really find is beauty and the clothing is for an elderly crowd. Which is fine but not our demographic. Also, like I've read and many other reviews have stated accurately: the manager and Most employees here are unprofessional and rude. They will follow you around the store, give you petty looks, and not honor sale items at the register. And similar to other customers: I've walked away and not purchased items. I'd rather drive to Laurel Cyn Blvd to the actual Freepeople store, where employees are cool and have manners. Or buy organic beauty products at Whole Foods. Otherwise, if you've wasted yr time here with petty, ghetto-liscious/ unprofessional employee behavior, head over to the Laurel Cyn area, you'll find more stores to browse and shop locally in peace, respect, and actually enjoy Yrself! Or better yet, head to the Venice Beach: cold plunge that baby, and have so MUCH FUN on abbot Kinney: bc Rag and Bone always a good idea.

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Marshalls
Marshalls - Ran into this man harassing customers and telling me to leave. Totally unacceptable.

Ran into this man harassing customers and telling me to leave. Totally unacceptable.

Marshalls

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Planet Beauty

Planet Beauty

4.2(153 reviews)
1.0 mi•Studio City
•$$

I love all the Planet Beauty's but this store is huge and carries so many products. I also met one…read moreof my best friends here - she worked there and suggested a lot of great skincare and hair care products for me! They are one of the few places that sells Rodial. It's a high end brand from the UK and they have awesome skincare and makeup products. One of the great things about Planet Beauty is that they have great sales- especially after the holidays. They sell a ton of kits and most of them are up to 50% off so that's when I stock up! If you are a member and spend a certain amount, you can get a standard 15% off your purchases. They also give great samples with every purchase as well. The people that works there are always nice and friendly. They give great recommendations. They also sell candles and jewelry. There's also a mini salon in the back for facials, lashes, etc. I held a workout event at a barre studio and they supplied us with sample bags!

I discovered this little gem about six months ago, and this has become my new go to beauty store…read more They carry so many great things that I don't find at the big beauty supply chain stores. In addition to beauty supplies, they have a great choice of candles, cards, and even some slimming undergarments. They carry high-quality blow dryers and even have micro-current machines that can help reduce wrinkles and revitalize your skin. The main thing I love about this store though, is the friendly and knowledgeable staff. Bryant is amazing and knows so much about all the products. Every time I go there, he turns me on to a new wonderful product. He has made so many great recommendations on everything from hair care to nail care to skin. I look 20 years younger because of some of his recommendations! At the very least, my skin is much more beautiful and glowing. Celeste is also super helpful and friendly. She turned me on to the Deborah Lipman nail polish which is the best polish I've ever used. There are also a number of other awesome folks who have helped me when I go in there but I can't remember everyone's name. The point is, everyone that I've dealt with there seems to be super friendly and helpful. So nice to go to a place with great customer service! The prices are also very competitive, and because they are often offering discounts, the prices are typically the same or cheaper than online or at the bigger chain beauty stores. Last night they were having a sale, and I saved a truckload of cash on K18 hair treatment! Way cheaper than the big chain beauty store up the street formerly known as Du Pars! The store is conveniently located in the shopping mall on Vineland and Ventura, so you can also go get your shopping done at Ralph's after your beauty needs and hit the Wells Fargo ATM. They have a huge lot and parking is convenient. It is a small independently owned shop with wonderful products and amazing customer service. I highly encourage you to check it out if you need beauty supplies.

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Planet Beauty - They carry Natura Bisse!!They also offered me lots of samples and a free membership for instant savings and rewards!

They carry Natura Bisse!!They also offered me lots of samples and a free membership for instant savings and rewards!

Planet Beauty - Large candle selection.

Large candle selection.

Planet Beauty - Smashbox Event today!  So much fun!!

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Smashbox Event today! So much fun!!

Honeydukes at Universal Studios Hollywood - My little Fwooper figure inside the shop IG: @ammysalamii

Honeydukes at Universal Studios Hollywood

4.3(81 reviews)
0.2 mi
•$$

A favorite stop when visiting Harry Potter world. The bright interior inviting and intriguing. All…read morethe favorites from the movie are tangible displayed just like you'd imagine. I wanted to try a few so picked up a bag and filled it. Pay by weight. Packaged treats are pretty hefty in size. Ice cream also available. Will definitely have to come back and enjoy when it's a bit warmer. Service was excellent! Welcoming and helpful friendly with a smile! From entrance into happy potter world it'll be on the left hand side.

Such a cute shop and perfectly on theme! The attention to detail really makes you feel like you've…read morestepped into the Wizarding World. There's a great selection of Harry Potter-themed candies, chocolates, and snacks, making it a fun stop for fans of all ages. We also tried the Butterbeer ice cream, but unfortunately, it was way too sweet for my liking. I wish the flavors were a little more balanced because the sweetness was pretty overwhelming. That being said, I would definitely recommend stopping by to browse, grab a treat, and take some photos! It's a fun experience, and the theming alone makes it worth visiting.

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Honeydukes at Universal Studios Hollywood - My little Fwooper figure inside the shop IG: @ammysalamii

My little Fwooper figure inside the shop IG: @ammysalamii

Honeydukes at Universal Studios Hollywood - Niffler's Bounty Cone (caramel swirl with crunch pearls and white chocolate in a chocolate cone) IG: @ammysalamii

Niffler's Bounty Cone (caramel swirl with crunch pearls and white chocolate in a chocolate cone) IG: @ammysalamii

Honeydukes at Universal Studios Hollywood - Florean Fortescue's Soft Serve Ice-Cream (Granny Smith flavor; served in a cup)

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Florean Fortescue's Soft Serve Ice-Cream (Granny Smith flavor; served in a cup)

Hot Topic - Kidrobot Terrifier 3 Bloody Art Plush

Hot Topic

3.5(54 reviews)
0.2 mi
•$$

They have a variety of anime t-shirts. If their is a particular shirt you are looking for, they…read morewill go loomed in the back to find your T-shirt size.

While my family and I were shopping at Universal CityWalk in Hollywood, we decided to stop by the…read moreHot Topic, right next to the Sanrio Smile shop! It was really busy inside the Hot Topic for a late afternoon on Friday in June. Luckily there were plenty of team members inside Hot Topic for any type of questions or assistance needed. My daughter was looking at some of the anime and video game themed shirts. One of the shirts she wanted to get, that was video gamed themed, we couldn't locate a small in the shirt stack. One of the team members assisted us and found a size small in their stored inventory! My daughter was super excited! Some of the anime and video game themed apparel and house items we found included the following League of Legends Dragon Ball Z Spirited Away Howl's Moving Castle Naruto Apothecary Diaries Jujutsu Kaisen My Neighbor Totoro Sakamoto Days Solo Leveling My Hero Academia and so much more! The check-out process was a breeze. We provided our phone number and updated info for awards. The service was great here! If you like shopping at Hot Topic and are in the area of Universal CityWalk in Hollywood, I'd recommend stopping by this store!

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Hot Topic - New Hazbin Hotel Merch IG: @ammysalamii

New Hazbin Hotel Merch IG: @ammysalamii

Hot Topic - The twilight necklace is the only thing with a security tag at Hot Topic lol

The twilight necklace is the only thing with a security tag at Hot Topic lol

Hot Topic - Hot Topic

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Hot Topic

Francesca's Collections - Beauty table

Francesca's Collections

3.9(21 reviews)
0.1 mi
•$$

Cute little boutique located at Universal City Walk…read more Store has a good variety of items that range from inexpensive, especially the clearance and sale price items, to being on the more expensive side. While we were here they had some really good sales on the jewelry. Several items that qualified for buy one get one 30% off. In addition to that they had an area just past the register (towards the back wall) that had a lot of clearance jewelry that was an even better value. As far as the clothes went, nothing really caught my wife's eye, but she did find a few pieces of jewelry that she liked. The store clerk was friendly and helpful and even asked if we wanted another item when we weren't taking advantage of the but one get one 30% promotion that they were running. Fun little store, you should pop in and check it out if you are at the City Walk.

I can see why some people are unhappy with this store. I just shopped here today and I wasn't…read morethrilled myself, especially that last few times I had nice experiences here. Customer services can be very good or really poor like it was today! I was never greeted, I looked around the store and picked up a few items to try and had a question regarding a price. I went to the register and there were 2 people working helping one customer. They did everything they could to pretend I didn't exist, made an art out of it. I stood for a while and then got tired of it and went and tried things on. The whole time I was trying things on, they were helping the same person! Maybe a friend? I finally went to Amethyst (nice name, not such a nice person) and asked about some items on sale. Then another person came in and she couldn't wait to help that girl? Did I have egg on myself or something? I finally spoke out and said I was ready to check out. I actually found a cute skirt on sale. She took the money and was pretty rude. The whole time I was in the store I felt like Glenn Close's character in "Fatal Attraction" - "I don't like to be ignored, Dan!". Nice clothes, great deals and fun gift ideas for the holidays, but me and Francesca's need to see other people. I get that it's all about who's working in there. I didn't feel so ignored in a while! My business wasn't appreciated! I know they can do better!

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Francesca's Collections - Beauty

Beauty

Francesca's Collections
Francesca's Collections - They got assorted jewelry

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They got assorted jewelry

Walgreens - Prescription not filled

Walgreens

2.8(92 reviews)
1.1 mi•Studio City
•$$

I haven't been to this Walgreens in a very long time. After searching for a Santa Claus to put…read moreunder my tree, I couldn't find it anywhere that I went to. I thought maybe Walgreens might have it. Walked in yesterday, and no greeting until I approached the gentlemen in the photo area, and he said whatever that they had was in that section. Small selection in their Christmas decorations/ornaments isle. Couldn't find any type of Santa Claus. I guess Santa is still stuck in the North Pole. They were about to close, so I browsed the isles to see if I could find anything else. I got 2 beautiful, festive, Christmas oval shaped paper plates that came in count of 8 in each pack. Was on sale for $2.39 for each pack. Original price was $4.78. So I grabbed them. Also, got 2 Twix candy bars. Was also on sale; 2 for $2.50. Opened one and inhaled it w/out chewing first:-)) not joking! Employees were tired, I guess it was the end of their day, and they were in a hurry to go home. Raven was my cashier, rang me up, and I was the last customer to leave the store. They close at 10pm. Store was clean, except the bathroom. Toilet was not flushed, small little toilet papers were here and there, and the trash was pretty full. All of the isles were nicely stocked, items facing us, and a lot of sale items for the Holidays. Plenty of parking spaces.

It's a very nice standard Walgreens…read more Clean, easy to navigate, okay size isles and solid pharmacy. I never realized the snacks and beverages here were so limited and I've been stopping in sporadically for years. There were so many popular brands and items I didn't see... Where are the peanut butter pretzels??? Completely out... The struggle (of first world problems)! Love the customer service. Easy parking and along the L.A. Metro path with stops on just about every corner at the intersection of Vineland Avenue/Ventura Blvd. Also a nice stroll to from the Universal City/Studio City Station hub. Parking lot is in the back off Ventura, just before Fruitland Drive. You can find most essential here. Very ideal for Studio City residents and SFV locals or passers by. Don't forget to sign up/use your Walgreen Rewards to save and earn :)

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Walgreens
Walgreens
Walgreens

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SEPHORA - cosmetics - Updated November 2026

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