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Sephora

5.0 (1 review)
Closed • 10:00 am - 9:00 pm
Updated over 3 months ago

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6 years ago

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JCPenney - Outside the store.

JCPenney

(9 reviews)

$$

Do not purchase jewelry and the warranty. They will not honor the warranty. I had a ring for my…read morewife. The diamond fell out and it was lost. When purchased it they told the warranty will cover everything. Lies.

Had family pictures taken in the photo studio. We arrived on time and yet they RUSHED us through…read morethe process. The pictures were terrible. We received no direction while taking the photos, were not given advice to turn our heads, adjust, etc so the posing would look good. Almost all the pictures of my son he look like we just told him grandma & grandpa died. He is only 2.5y/o and was warming up to the process by the end- but did the photographer let us know he was frowning in all the earlier pictures? No. One of them he doesn't even have his eyes open! The only photo I did like was blurry upon closer inspection, and we did NOT get photos like the package we chose. This is a very expensive service and I think I'll be calling to refund/return the digital album. We got $70 off and for 14 terrible pics it was still $170 for the digital copies-which again, are not something I want printed and hung in my house. So, so disappointed. If this was a good experience, we would have been coming back a lot. Will be actively dissuading friends/family from going here. Edit- I called to get a refund and was unable to because the photos are digital. The photographer did call later and offer to have us come in for a few more photos, but we were already out of our outfits, hair messy, I took my makeup off/brushed my curls out, and returned my xmas sweater to the friend I borrowed it from. Overall, it was just disappointing to be rushed so much and receive no direction in posing. We spent a lot of time buying/coordinating outfits, getting ready, and we had to save money to afford these pictures. Maybe it's stupid to some, but I was so excited to finally have a nice picture of my little family and I was heartbroken by this experience.

Sephora - cosmetics - Updated May 2026

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