I walked in looking for a foundation and was helped out by Jackie. She was amazing and recommend a great foundation and skin care for me. Every time I walk into a Sephora I always have to look for help or help my self out but this time I was approached and was helped by Jackie, she was really nice and listened to what I needed. I will definitely recommend going early so it is not busy and employees are available to help. I was there on a Saturday around 11. read more

I've been going to this location for years and will come again since it's convenience and also have what I need for most of the time. Customer service is always good, the sale associates are very knowledgeable and eager to assist his / her customer. The store ifself is super clean and extremely organized. In and out have never been an issue here because the cashiers are doing great jobs (also it's not so crowded as other locations so I rarely had to wait in long line). I would love to post an excellent rating if they dont make me wait for sometime cause my needed items are out of stock (few times). However, they will help you to place an online order w/ free shipping to your door. Overall, I have had good buying experience here! read more

This has to be my favorite Sephora. I'm always greeted right away and get help when it's needed. I don't feel like the associates are too pushy when I'm just browsing. They always make me feel so appreciated here, even once when I only spent $20 there (I know, almost impossible). I've gone even when it's crowded and it has never felt suffocating like the Anaheim location. Everything is so clean here. I usually order things online, but coming in the store has always been a nice experience for me. read more

So I moved away a little over a year ago from Hawaii and I used to go to my local Sephora back there and loved it! Since then, I was having the hardest time finding a Sephora with customer service just as comfortable as how I was treated back home. When I would ask for help from various stores in the states, I was told there was either "nothing really fit for me" or they would try to sell me things that were just way too unreasonable that I would never really use. I'm fairly simple, and was just looking for new products to use because of the climate change. I had started to lose faith in Sephora's customer service, so I ordered most things online. I tried Ulta and actually really liked it there so I started going there more often. However, I decided to go to the Manhattan Village one (to give it one last shot) and was SO pleased! I was on a mission to find a new skin care routine, and really wanted to find something worth more for my buck to go with my Clarisonic Mia! I also was on the hunt for a blush or bronzer that wouldn't cake on my face. Thankfully, a lady named "Suga" was there to save me! I was browsing around and hesitantly wanted to ask someone for help. Because of my previous experiences at different Sephora's, I was scared to get rejected again. However, I walked away that day with a brand new REASONABLE set and awesome bronzer. Perfect! But Suga was the best! She took care of all my questions and made me feel comfortable about my purchases. See her if you're in the area! Not only was she friendly about everything, she was extremely knowledgeable on my needs based on the questions she asked. That's exactly what I love as a sales person, someone who asks questions to help find the best answers! And to wrap things up, the cashier was also extremely nice enough to make me another card (since I misplaced mines during my move) and was so patient. My faith has definitely been restored in Sephora and will be going to this location for all my beauty needs! :-) read more

Gotta say I'm totally disappointed... I walked in as someone who knew nothing at all about makeup and walked out the same way. I walked in and one of the ladies behind the counter was dancing... I walked up and told her I knew absolutely nothing about makeup and am finally interested in learning and buying what I need. She said ok let me get one of our associates to help walk you through the process. Another young lady walked up. She was younger than the other girls. I extended my hand to introduce myself but she wasn't interested. I told her I'm a blank slate looking to learn what I personally need. She started off asking me about foundation, eyeliner, concealer, mascara... I repeated I'm a newbie. I know nothing about makeup. She grabs an eyebrow pencil and said ok I guess we can start here. I said ok. The believe the color was asphalt. She started applying the eyebrow pencil explaining you start from the end and work your way toward the nose. I like the pencil. Another customer came in and she explained she was going to help her too... Ummm ok. She suggested I try applying the pencil myself to my other eye. I did. It came out ok. I guess that was all she wanted to show me because then she asked would I like to buy it... I said well what else would you suggest. She went and got a couple of mascaras. I tried them on myself as she worked with the other lady... One was by Sophie's and had a wand and the other was another brand with a brush. I actually liked the wand better. However if she had shown me how to properly apply it I may have liked them both... After finally coming back she asks how I like them and I tell her I like the wand over the brush because the brush just wasn't working out. She nods and say yeah well is there anything else you'd like to see. We have some lipsticks right over there (pointing past my shoulder behind me) I said ok I'll take a look and make some calls. She was so disinterested that I just left the store. read more

This is the first Sephora I actually set foot in years ago and little did I know its one of the best Sephora stores. After disappointing experiences at another store I had to review 'em because they earned it. Maybe because they're far from the masses. Maybe because they're close to the ocean air where there is more oxygen. Maybe the 310 is better after all. I don't know why but they rock! I shop after work. It's late, and I want no nonsense shopping. Easy parking, easy walk in, browse a bit to de-stress, spend my hard earned bills, go home and I'm happy. read more

Honestly? I like going here just because it's the nearest Sephora to my place. I prefer and usually go to Hollywood & Highlands Sephora - it's way bigger & better - in terms of cleanliness and service. But if you're saving gas (like me), the Sephora inside Manhattan Beach is JUST FINE. Been here a couple of times and I can say about this place: Sometimes #1: the service is very good, some other times, it sucks. Depends maybe on different shifts of the associates... too bad if you end up with a cranky one :P Sometimes #2: when it's very busy, like on sales or weekends, the place is overcrowded and the "testers" are all messed up. But they do give GOOD ITEMS during sales. MOST of the time: you'll be assisted with kind, helpful and professional associates. I suggest go on a weekday. ALWAYS: Ringing up your items is fast too (either purchase, return or exchange). ADVICE: Look up / browse what you really need on the website first, then go here for item comparison (like colors) OR if you really need help with an associate. It'll make your time well spent and you won't end up buying items that you don't need (either by impulse buying or by pushy associates - hehe -). read more

I just had the Brow Wax services from Odi at Manhattan Village. It was such a pleasant and wonderful experience, and that is with the hot wax being ripped off your brows. HA! Odi was very gentle, asked if the wax was too hot, and explained to me what each thing she was doing. I need that, because I have no idea what the heck I am doing with my brows. My brows look beautiful, and I am very satisfied with the outcome. As soon as I came in, she greeted me kindly, and lead me to the salon part. I will defiantly come back to her for touch ups. Thank you! read more

Came in to buy a "whole new face" after a couple years of sadly neglecting my makeup kit. I looked terrible after a full day of random errand-running in schlubby clothes... but still got prompt, great help and recommendations from the staff. Very low-key, uncrowded, friendly Sephora. read more

Love this place. Everyone there is very helpful and I like their return policy, it's fair. That's why I keep buying everything under the sun there. Because if I don't like it, I'm able to get a credit for it. I do wish they had more openings for full makeover. They fill too fast for a place that big. They need more artist chairs read more

This review is for make up artist Arione. I had a wonderful time at Sephora today because of this sweet and skillful lady. Arione taught me how to shape my eyebrows and contour my face. Not only was she obviously good at what she did, but she had the most lovely and animated personality! So kind and passionate about what she does. Other than that, store was your average sephora. read more

Five starts for the employees, 3 stars for their products on stock. I couldn't find the deodorant I wanted (dior- homme), but a very nice employee helped me find it on their website and order it without a delivery charge. Coming from Europe it's shocking how understocked they are on gentlemen's high end products but that seems to be a pattern in the US. read more

I used to come here a lot in 2009 [which I will tonight] I stopped going because I have a child and now that he's a little older [5 months] I don't have to rush home to him .. I love coming to this place !! It's not jammed packed with customers!! The employees are super nice and helpful !! I rated them 4 stars because today I called them for the avaliablity of the new Urban Decay Naked Pallet .. The lady put me on hold for ten minutes and gave me attitude that they didn't have it in stock .. wow one question and she is disrespectful .. too bad I didnt get her name !! Poor customer service .. I understand people have bad days and I know the product is in high demand but damn .. made me irritable .. I didn't mind waiting for ten minutes .. the attitude sucked .. oOo0o wells .. still going in tonight !! read more

I really appreciate the customer service here. Everyone is really helpful and I've been given some great tips. It's my go to spot when I want to try a new product or replenish my makeup bag. The store hours are also really convenient. read more

This is the closest Sephora to me and has some of the nicer sales associates I've met. Being Rouge, i'm there a lot. yesenia is the sweetest chick ever. Always super helpful and nice! They also have this cashier chick with black hair, 5'9ish, wearing Doc Martens, she's super rad and chill. They have lots of luxury brands at this sephora so thats cool, but it is small. read more

First time in this location the store is clean, spacious, and well stocked. Everything is spread out and the lighting is good which makes it easy to find products. read more

This sephora is my favorite! Since it's not located in a busy mall or area MOST if not ALL of their products are stocked and organized. Also no matter what time you go there will be someone available to help you with any questions or "how-to's" read more

I love Sephora and buy almost all of my makeup, face products, and hair products here. I love this Sephora because most of the workers are super nice and helpful. I've had a few people who didn't seem interested enough to help me, but most of the time the customer service is great! The last time we were here, I was trying to find a new lipstick color for my mom. This really sweet girl helped us, and she had the most amazing lips! So we immediately asked her for what color she was wearing, and she also helped pick out something more appropriate for day time wear. Today I went in, and they had a lot of the Hello Kitty stuff in stock, so I was sure to snatch up a mirror. And this adorable boy helped ring me up! I suggest going during the weekdays when it's not so crowded. read more

I had to come back and update my review. Although it's a small store in a small mall, they do carry all the brands that I normally buy. My last visit there was spectacular due to the SA's that helped me out. There's a difference between hovering me while I shop and helping me. They were knowledgeable and suggested products that target my concerns and questions. Instead of forcing or pushing me to buy, they made samples - generous samples - of the products without me asking. Definitely nice to have people in retail that doesn't act like they are only there because they have to be. read more

Sephora is Sephora---you pretty much know what you're getting. While the associates at this store are very nice, I find that it is ALWAYS out of stock of what I need. So often that I don't even bother going here any more even though it is the closest location to my home. I love Sephora (so much I am a VIB Rouge) but I just can't count on this location ever being well-stocked. Bummer! read more

Just came out, I went in at like 8:05, I went in looking for a moisturizer and no one greeted or asked if i needed any help, I'm not exaggerating when I say i've been standing in the same aisle for 35 minutes, they only peeked around the corner to make sure i wasn't stealing anything and when i was about to ask for assistance they turned away to help someone else like really? I was so tempted to grab a bunch of products and go stand right next to the entrance to make it look like im about to run for it so they can pay some attention to me, smh such a disappointment seriously, maybe it's because i wasn't wearing makeup, they all usually ignore me or think im stealing when i show up bare face, thanks for the warm welcome sephora team! read more

Used to love shopping at this store but prices have become outrageous. Nail polish for $11 and not even 3 or 5free? I enjoy sampling the products and customer service is hit or miss. I had a hit the other day and this woman went out of her way to find a discontinued product, was very surprised she went the extra mile but greatly appreciated. If you are a mature woman the level of knowledge for related products is limited. Most likely due to the very young age of the sales associates. I wish they had at least ONE older woman who is educated about many product lines but alas I have yet to find any. Great location and guess you can try the samples and buy online for cheaper. Guess that is the way most box stores are being used these days. Recommend for younger girls who have cash to burn. Beauty Insider club offers some nice perks on your Birthday. read more

The manager on duty today ( Frankie) was absolutely horrific! Total attitude I asked for help she told me it would be 5-15 minutes while I waited for 15 minutes and asked how much longer it would be her response was well you never gave me your name so you'll have to start all over on the list! I shop here a lot and this is definitely not the way to keep business! read more

A lot of Sephora locations have gone pretty downhill lately anyway, but this one is the first one I've been in where I asked for assistance and the staff actually refused to help me. I spent approximately 10 minutes in the store, standing in the same spot, looking at the same brand of makeup. I was never greeted and nobody who walked by asked if I needed assistance. I finally approached an employee and asked if I she could help me make sure I had the correct shade of foundation, and she told me no, that there is a waitlist. I was then told that if I wanted to wait 20 minutes, I could be added to the waitlist. I declined. Just for context, this employee was not helping another customer, but was stocking merchandise, and my visit to the store occurred at 4:30pm on a weekday. read more

I don't wear make up for no reason but I was in the store with some of my female friends because curiosity got the best of me and I had no idea that this establishment carried men's fragrance and skin care products but I've never gotten so many dirty looks from so many female employees beware of anyone who doesn't fit Sephora's criteria especially if you're a male read more

I usually love this Sephora location because it is close to my house and the staff are usually pretty helpful. The last two times I was in the store a fabulous, elder woman in her fifties was extremely helpful. She listened to what I wanted and took time to help me. However, I didn't receive the same quality of help this time. As soon as I walked in I saw that the store was busy, so I knew I might be waiting before receiving help and I was ok with that. I had my 12 year old daughter with me along with her friend and my 4 year old, who was not being loud or getting into any product that was displayed, just FYI. Finally, a young man came over to help us. I explained that we were on a time limit and we just needed Nars tinted moisturizer or foundation. I told him that the moisturizer usually worked on my daughter, but we could try the foundation since she was going to a dance that night. She needed to be color matched since her skin has gotten darker due to the California sunshine. He insisted that we do away with Nars and try the Laura Mercier instead. I told him that I'm familiar with the product but we prefer Nars because it seems to work best with my daughter's skin. He pleaded again that I try the product and I told him that I didn't want to be pressured into buying something that I didn't want. He said, "Oh, your not... just try it!" Finally, I said, "I like the Laura tinted moisturizer but I'm wearing the foundation right now and I hate it! Can we just have the Nars?" He said, "Well, I work for Laura and this makeup is going to look better on your daughter anyway, since her skin is perfect." I repeated with, "No, we don't want to try it." I guess he was offended and replied with, "let me just get you someone else who can help you!" After waiting five minutes a sweet girl came to help us. She let us try the Nars and it looked great on my daughter. My daughter asked that she help her with the bags under her eyes and she did. I did mention that we were on a time limit but I didn't want to be rude and just leave because I did appreciate the time she was taking with us. Finally, when it was time to pay, they would not accept my credit card because my husband's name was on it. I showed her my i.d. assuring her the name on the card was my husband. I have never had an issue using his card in there, or else I would have gone prepared with a different card. Finally, we ended up leaving empty handed...I was also frustrated because I could tell that the girl helping us was trying to be nice but, her tone wasn't genuine and it felt a little patronizing. Maybe she was nervous, but this ended up making me feel nervous and unwanted. This was the worst experience I have ever had at any Sephora. I'm not sure if it was because they were busy or if it was because I had kids with me this time? I think I'm going to check out Ulta. read more

The day was good till a came to this store. My husband and I were waking at this mall until we decided came in to Sephora. Usually I really like this store BUT exactly this one has a bed customer service ever. Ladies in this store were busy gossiping with each other and we couldn't get good customer service, actually we didn't get any help. They ignore us!!! read more

Went into this Sephora yesterday and was paired up with Brandy and she was aammmaaazziinggg! I went in wanting to try out the Lancôme foundation, she did a full blown mini makeover but the whole time she was making sure I was watching to see how she applied everything. She did my makeup like I have never seen before and she made sure it was perfect. She also allowed me to test out the cleanser I was wanting to buy. She spoke to me the entire time and made me feel comfortable! When I left there and did my shopping I received so many compliments on my makeup which I couldn't take credit for, I had to tell them I got it done at Sephora! She was awesome and I'm definitely going to book her if I need my makeup done! Thanks girl for making me look awesome, now let's see if I can recreate her masterpiece!! Also just to add I live about 1 minute away from the Del Amo Sephora but choose to go to the Manhattan village mall one because the staff is so much nicer! read more

I came on to read comments to see if others had experienced or felt the same thing. The only reason why i go to location to purchase makeup is when I'm absolutely DESPERATE and don't have time to drive to the neighboring location. But after this last trip, i won't be going back. They really don't care to help unless you look like you have money. I'm taking my business to Ulta or purchasing the items directly from the manufacturer read more

This is my go to Sephora. Most of the girls that work there are very knowledgeable on all the products and if they do not know I love that they will ask another associate. I went in today and had great service by Kelly. She answered all my questions and had some great advice on what to use and even gave me a super sized sample on a product I was not sure on. Love this place! read more

Recent visited this location about a week ago and I was very pleased. I came with the intention of buying a new foundation. My mom raised me on using Clinique but it just wasn't for me. I was assisted by Ida. She was extremely nice, friendly and very knowledgeable. She gave me a lot of tips and advice on my daily beauty routine. I was pleased with the products she suggested and ended up purchasing them. I've been trying to steer my mom away from her makeup products and even though this is not my local Sephora, I will definitely make the trip to get more of Ida's helpful advice. Thank you Ida for your amazing customer service. read more

Re-writing my review. I reached out to customer service online about my previous experienced. I was surprised they acknowledged my complaint. They called me and asked me to comeback to pick up my freebies and a complimentary mini makeover. I wasn't expecting anything, but I thought that was very nice they tried to make up for it and sincerely apologized in person, over the phone and email as well. So there's that. I gave them a second chance, because I really like Sephora. My advice, if you encountered any problem at any of their store feel free to contact customer service and let your voice be heard. There's always room for improvement and it doesn't hurt to try. I've been a long time Sephora customer. Unfortunately Sephora doesn't care how much money you spend on them. They're loyalty program have change over the years. Basically it sucks. I had such a terrible experienced with one of their Associates in this particular location. I was here yesterday looking for YSL lip stain. I'm glad I found the color that I like, unfortunately the sample of this particular color is glued, can't read any information. I asked Addie (the associate) if she can help me find it. She said, there's no way for me to find it because it's glued, no way for me to find out. She conveniently walked away and chat with two other colleagues who aren't doing anything, just standing and talking by the women's perfume section. Addie's condescending and rude demeanor took me by surprise. She didn't apologize or say sorry for the inconvenience. Or at least try to help and give me an option. It's not a rocket science to provide customer service when needed, or even try to be friendly and helpful. I was determined to find this particular color, I help myself and I found it and paid for it. Funny enough, Addie and her pals are still busy chatting in the corner. I walked and passed them as I look for other stuff, I was in front of them, none of them offered to help or asked if I need assistance. They are super busy chatting. It felt more like such an inconvenience for them to asked for any help. Obviously they don't seem to care. The time I was here is not as busy as usual. I assume they have plenty of time to help customers like me but they prove me wrong. For some reason most of their associates here are not as friendly and helpful compare to the one in Marina Del Rey. What's with their freaking attitude. I'll remember this gal " Addie" Better yet just shop online and used their app instead of visiting this store. I don't have to deal with the rude, condescending, lame and not so helpful associates. read more

I would give this location a zero star if I could. Picture this- Its the week before Christmas, and no one is really shopping. The place is deserted, but they've got a full staff ( like, 15 people, no joke) Not ONE SINGLE person is with a customer. I should be fighting them off with a stick, right? Wrong. This is Sephora, what was I thinking? Very few would even make eye contact, and those who did made their distaste for servicing me quite clear. One girl turned on her heel and walked away when she saw me heading for her! I almost wish I could blame it on my looking shabby or being young, but I looked hot that day, and I was dressed super cute too! And darn it, it is NOT my fault that I'm only 24. I deserve attention too! My money is just as good as any old ladies! I could've spent it there!!! But back to my review. I went searching for my product of choice (too faced's first base, best shadow base ever) and found it, eventually, but had to ask an employee to move (she was chatting with a vendor) so I could get it off the shelf. The only person who actually spoke to me was the cashier. This seems to be the trend across the company though, almost anywhere you go, so heads up Sephora, I'm yelping loud and clear. read more

I will not return to this store. I am currently in line. So far, I have waited 20 minutes with 1 checker, but 5 salespeople on the floor hanging out to apply makeup. The line is 13 deep. No use having tons of salespeople one the floor if you can't even ring up the sale in a timely manner. Unfortunately, this happens to often when I visit this store. I am done. Buying my products from Nordstroms from now on. read more

I am EXTREMELY disappointed in this location. Now Sephora I love don't get me wrong. My review is solely about this location. I come to this store about every other week or so. The customer service hasn't always been so great. Usually when I go in it's on my day off and I am looking pretty plain jane. Maybe that is why I don't get any service or attention. (Seems like that is a norm for them based on the reviews that I have read) I usually don't need any assistance unless I am looking for a product that isn't on the shelves or I want to get a sample for something. Maybe it's because I have learned that the girls that are here aren't interested in helping me out. My biggest problem with this location occurred yesterday when I went in to make an exchange. I go to the cashier and the girl immediately gives me this annoyed look when I tell her that I want to return these items but want to purchase these other. (Last I checked Sephora's return policy states if you aren't satisfied with a product simply bring it back) which is what I was doing no need to give me a funky look. The girl didn't even acknowledge me as she was assisting me. She kept going back to talk to the cashier that was next to her. After she does my return and gives me my money back I am waiting for her to ring me up for the items that I want to purchase. She's too busy in conversation with the girl next to her. When she's done talking to her colleague she turns to me and says "uh anything else?" I said yes I actually want to purchase these items. Now if she were paying attention to me from the moment I walked up she would've heard that I was making an exchange. When she is ringing me up for my items. She asks for my beauty insider now being a vib rouge I'd expect to be treated a little nicer considering that I've spent over $1000 this year in your store and the year isn't even over. But no the girl simply went about her business didn't offer to redeem my points for samples. I'd mention to her the email offer I got for free samples at the beginning of my transaction didn't give me that. She was simply rushed and made me feel un welcomed. I had to remind her to give me my goody bag of samples and still has the nerve to say "oh we don't give you this unless you mention it" at this point it wasn't even worth talking to her. Because I had mentioned the email to her earlier in the transaction. So in a nutshell the customer service at this location is poor and definitely needs some improvement. read more

This is my favorite Sephora store I've ever been to! I am a VIB Rouge, (meaning I spend at least $1000 in a calendar year) so I've experienced quite a few of their stores. MAKEUP APPLICATION: I get my makeup done here very frequently. I mean, why not?! It's free for Rouge members. That said, THE ARTISTS ABSOLUTELY SLAY AT CUSTOM MAKEOVERS! I have a few go-to artists from this store, but every single one of them is good. I have been to them all so I know that's a fact. My favorite artists are: Jessica, Elba, and Victoria. All three are professional level artists who listen and really give you exactly what you ask for. I've also asked them to "just do their thing" in the past, and the results were always amazing! If you have something you know you want, or if you give them creative control, either way turns out beautiful. I am extremely picky and I fully love every look these artists have ever done for me! CUSTOMER SERVICE: I have nothing bad to say. The staff members are always more than accommodating, know me by name, and are always SO helpful! I can be kind of a sample whore, and they're always more than happy to humor my sample needs. ;) I'm more of an online shopper (promo codes!) when it comes to Sephora, but I do frequent this store for last minute items and samples and have always gotten A+ service. In the past I've been a few minutes late for my appointments and they have always accommodated me which they do not have to do!! Definitely stop in and get your makeup done! Well worth it. :) read more

It's a hit or miss every time. Products and service. My latest encounter was buying gift cards for clients. I spent over $500 and they would only give me 1 sample (Not the point rewards program, I was going to throw in a few for each client since it was a gift basket). That's kind of ridiculous when they are suppose to be promotional items anyway... and to be that stingy after spending that much? Ewwww. read more

I recently became a VIB (boom!) and one of its perks is a complimentary makeup session with a Sephora MUA. Good thing I made an appointment because they are pretty busy! It took me a week to get an appointment and at a different store than what I initially wanted. It's best to make your appointment online. They kept putting me on hold to look at their schedule. You can call for same day appointments just in case something opens up. Saturdays are pretty popular. I didn't realize Sephora offered makeup sessions. I've seen people get makeup done while shopping, but I thought it was just to try on a product. If you have a party to go to and you don't know how to apply on makeup, come here! You just have to spend a minimum of $50. I was assigned to Amber and she was awesome! She took her time to explain how to apply blush, dipbrow for eyebrows, eyeliners, lip liners, etc. I was a sponge at that sessions! She was very nice and patient with me :) I asked a lot of questions. My session was complimentary, but I definitely splurged on a few items I wanted :) Oh, and she doesn't pressure you at all to buy a certain product! read more

I don't really like Sephora. I go here because the mall is tiny, because I have coupons, and to wait for traffic to die down. People think I'm crazy to work in El Segundo but commute from the Valley. I think that's why I don't fit in here. First of all, Sephora has way too many options! It's not good, not good at all. Second, even with coupons, I've found their products cheaper at other places. This tells me that you're overly hyped. I'm sure everyone finds it convenient that you showcase all sorts of products and brands in such a tiny store. But back to me not fitting in. The first time I came in was to buy myself some enchanting, seductive, less-girly, evening perfume. I found it. It smells very good, if you were wondering (CK's Euphoria). At the checkout, I tried to make small talk with the cashier lady (I think she's actually a manager) but she looked at me confused like I just asked a way stupid question. I just smiled, continued the transaction, said thank you, and left. The next time I came in was to get my birthday gift, which I really looked forward to as this was my first one, and I came upon the same lady. At the counter, she had an expression of "I can't believe you just came in for something free and didn't buy anything." This time I didn't make any small talk. Overall, I suppose I'm saying that my experiences here aren't stellar, the staff greets me but that's about it, and my last moments in the store at the counter never leave me with a desire of wanting to return. I believe this is a fault in their staff training for customer service. P.S.: I know it's all about inner beauty, but even with tons of makeup and product on, some of the girls I've seen at this particular store are neither nice nor pretty and thus ... ugly. Have a nice day! read more

They all seem to work as a team here but Arione was the associate that took care of me as things seemed to be taking a take a turn for the worst . Arione was professional had a great attitude and a very skilled makeup artist . She was knowledgeable about different makeup and techniques she even stayed later pass her schedule to assist me. I enjoy my job but when it's time to get off I'm ready to go as most people would be but she never complained or seemed to be annoyed that she was staying later to assist me . She really was that awesome . read more