Noelle's Yelp Notebook 2016 This particular location of Sephora is located in Downtown Disneyland. It's always busy with customers. They have an excellent selection of cosmetics, decent selection of perfume, hair and facial products. Customer service is good even when the entire shop is swamped with people. Came here today because I needed eye shadow. Left with eye shadow, mascara, limited edition collectors Snow White compact, toner and cotton pads (since I forgot my Chanel toner and cotton pads at home). The customer service person ringing me up, Marisela was uber nice, she took the time to look up my Sephora account so I could ear my Sephora points :) Definitely, recommend coming here if you're in need of any beauty products! Noelle's Notes Good customer service They don't offer AP holder discounts read more

Things have changed for the better with this location and their customer service, and I am so happy and relieved that the staff is continuing to work on better customer service. A simple smile and hello is the best way a customer can begin to feel welcome and experience the fun that make up shopping can bring you. I want to point out that Sam (the retail artist with the red hair) is always so sweet and accommodating to me and I really appreciate that. I continue to be a regular customer because of employees like her. One of the store managers Areanna is also the kindest, welcoming and helpful managers around and I really appreciate her excellent customer service! Keep up the good work everyone! read more

Love the eyebrow waxing service and quick walk in appointment! Best Sephora in great atmosphere!

A big thank you to Marissa. I always value the suggestions of a licensed esthetician and it was so nice to get some honest input from her. I described an issue I was having with dry skin and she immediately knew what to recommend to me. I tried the products and immediately saw a difference in the quality of my skin. Marissa is definitely an asset to this store. read more

If you love Sephora and live in Anaheim, this is the best place to shop for cosmetics. Walking in here made me felt like a famous actor or a supermodel. The bright white lights reminded me of minimalist videos on YouTube. You don't need to use some pass, you can freely come in and buy all the wonderful cosmetics. read more

The employees for tonight's shift 4-7-2023 were really sweet and helpful. It was a really nice experience!

Ugh. What a turn off. I came in to change my BB cream color and needed help color matching. I asked someone who in turn explained there was a waiting list and she'd put my name down. She returned to tell me that there was only one person ahead of me and I'd be seen very soon. Great! So I waited.... 5 or so minutes go by and I see someone walk up to two girls to help them, I figured that must have been the person ahead of me and I'm next. Yay! Another 5 minutes go by and I see someone walking in my direction but then is stopped by a couple girls for questions... she then walks them over to an aisle and continues helping them with makeup. *shrug* I continue to wait... only to see another person walk up to someone else to see if they need help and starts color matching them! ugh. Ok... what's the point of a waiting list if none of your employees are checking it??? There's a reason systems are in place... but I guess no one got that memo. read more

I went for my full makeover for an event for my birthday I was going to, spent 500 points for the makeover with a friend. I asked for drama and glitter and my artist gave me a very flat, basic look. My friend looked so bomb with her glitter and color from another artist. I was so disappointed and had to go home and redo all my makeup so I could look a little better. I'm not sure if my artist was just not comfortable with a flashy look, but I was so very sad to leave as the birthday girl and have to go home and do my own makeup. Such a disappointing experience for all those wasted points. read more

From the moment I entered with my 3 friends a Sephora employee immediately started to follow us and was standing so close to us and the second she no longer had eyes on us she quickly started walked over to us again. I understand the customer service industry but this was too much, I felt targeted and I think this behavior is disgusting. read more

Sephora reminds me of what a lady would dream up of all stores looking like if she was from Clueless. It is high end class with no tolerance for unskilled pretty workers. This place is packed with a lot of ladies that know a whole lot of information about every girls dream: make up, cleansers, hair products, organic products, celebrity owned and expensive brands as well. I always walk passed this Sephora every time I come to Disneyland but I'm glad the one time when I really needed some advice on certain products they were here to guide me through everything. Yes you might say girls don't need all these beauty products but..I want to ask you one question what about hydration and making your skin feel like a babys butt? I yearn for that and I really want it back. From all the diets people go on and unhealthy lifestyles it is sometimes a burden on your face and that is why you need some deep hydration products that will go into your skin and make it feel smooth like silk. So back to the story I went into Sephora...lady helps me..gives me suggestions and doesn't hassle me if I will buy it but of course I do because I have a problem..and end results. I am super duper satisfied that I bought it. If you guys want to know it was the First Aid Beauty brands for your face it made my skin clear up and also the texture of my face feels really nice! :)So thank you Sephora Anaheim I am a big fan and will come back for more advice! read more

Sephora is your one-stop shop for EVERYTHING beauty product-related !!! Service (6/5): It's like having my own beauty consultant! Right from when I entered the store, I was greeted by smiling faces. Gigi helped me with all my questions and suggested some of her own favorite products. I was looking for an under eye concealer, specifically the Dior skin flash concealing pen. The tester's content was empty, so she opened up a new package for me to use!! She also recommended me her favorite Smashbox under eye concealer if I desired more coverage. I was also in search for Kate Somerville's Eradicate product, but it was out of stock. Gigi gladly called another Sephora store that I will be near and they put the item on hold. SERVICE FIT FOR A QUEEN (I mean, princess). Product stock (3/5): Perhaps because it's a smaller store than the other Sephora retail that I'm used to, but items tend to be out of stock. Luckily, later that day I was going to be in the area of another Sephora retail store, so Gigi called that store to put the product on hold. Sephora carries the best quality beauty products, but costs an arm and a leg. The service I received at the Downtown Disney location was the BEST, HANDS DOWN!! Gigi is fabulous!! read more

I'm on vacation and wanted to use my 20% off Rouge discount. They were sold out of a lot of the items I wanted but I found one item so I head to the cashiers and she didn't greet me. I already had my Rouge info readily available on my phone so she didn't have to ask. She just scanned the item. Placed it in front of me and read me off my total. I asked her if I could exchange some points for items and she scanned it off and put it in front of me again. At that point I realized that she wasn't going to put the items in a bag so I grabbed it and threw it in my purse. She didn't thank me or anything. I was still in the store looking for friends to tell them about my service so they put their stuff back. I told them that I would also take the survey in front of another worker and I'm assuming they told her because she gave me a dirty look on the way out. I just smiled at her. If you don't like where you work, find another job. read more

I came into the Sephora store to get the makeup by Mario . A young lady helped me get my "shade" first off I could tell she didn't know what she was doing i told her to match me with my correct skin color she only picked 2 . The lighting wasn't good in the store and she gave me a really dark foundation color when I kept telling her I'm very fair and she kept on persisting that I was on the more tan side she said she didn't really work on some of the foundations so my guess she was new ? Or didn't really know about makeup . I told her if can at least help me for a different foundation color more fair for my son she kept giving me darker colors and saying this is your color . Mind you I'm light I've been telling her that . Sephora needs to do more looking when hiring employees and more studying on color matching I wasn't even given the option for her to use the skin color match on there phones they have . I spend lots of money here so I'm expecting good service and a employee who knows makeup? , even another employee asked me if I needed help i told her yes! Can you color match me she responded sorry I can't you already have someone helping you . Then why did you ask if I needed help ? If you aren't going to help me ? Anyways Today I went to the brea location Sephora and they were much more help more friendly and actually new what they were doing and colored match me . Needless to say I will not return to downtown for makeup . read more

[Out of Towner Review] I guess you can't go to Disneyland looking haggard... Normally I would never go into Sephora when I'm at Disneyland...I have one in Sac! But lucky for me, the Sacramento location is lacking on their merch because of a soon-to-be store move in Arden. So, I go in, fingers crossed, that they have the perfume I've been looking for. I couldn't locate it at first glance, however a really nice sales girl helped me out and new exactly what I was looking for, with a horrible description provided by me of course! No line, it was about 10AM on a Tuesday morning! The next sweet sales person I spoke with was very patient and sweet, as we tried to figure out my "insider" account to link my purchase for points. It took awhile; apparently it was linked to my high school e-mail address, how embarrassing! Problem solved, info updated, purchase made. They made it too easy to spend my hard earned money...at least I'll smell good though :) read more

Great makeup store, a square-shaped mid-size store, (every location is pretty much bright white, even the little ones in JCP) where I recently picked up some of my beauty club rewards (they vary and change), @ 100 points each. One person ahead of me in line at checkout. Helpful, nice staff, always get greeted at the door and offer any assistance (who always have a full face on, much like MAC clerks; ok, sometimes, I feel like a plain jane, but I like enhancing my features, not covering everything up and shellac-ing my skin). It was a quick trip this time, when we stop by the Disney Walk, we always stop in here. Since it's a mid-size store, doesn't carry everything in the catalog online, but most items are sprinkled in stock (Philosophy, Bare Minerals, & Pacifica are my favorites here). I used to shop at Ulta some years ago, but Sephora is so much superior and more accessible- in many of the major shopping centers back home. read more

I came here for a custom makeover and Areanna did amazing work! She's a manager and usually doesn't work the beauty bar, but because a few employees had called out, she was happy to cover for them. She was very professional and a great conversationalist. This Sephora definitely got extra points for accommodating my schedule; they normally don't take appointments when they first open, but I called a month in advance to ask if they could because I had an early wedding to attend at the Disneyland Hotel. They were so sweet throughout the whole process and I can't thank them enough. I felt bad because I like to take my time to get the best results whenever I go to get my makeup done, and so does Areanna, but she did an amazing job with the time crunch and also helped me find some products I wanted to take home before I checked out! Did SkinIQ for the first time and absolutely in love with how easy it was figuring out the best products for my skin. This Sephora isn't very local to me so I can't say when I'll be back, but I hope it's soon! read more

Big thank you to Emily ray who was a great help today. After my girlfriend had a bad reaction on her hands to a product, she called a nurse in to the store to help take care of her. While we waited for the nurse she was very attentive in applying products to help sooth the reaction. Thanks to her we were able to go back into the park and enjoy our night at Disney. read more

I just went there and the girl didn't even take off my make up and put up some other make up on me and said it matched me and I was so gullible that I believed her and then I realized how is she going to know what matches if she didn't take off my make up and when I got home it is like a ghost on me!! We are supposed to trust these girls to find a right make up when they don't. I look like a fucking of snow. I'm going to return this and they better fucking take it back or else!! I tried it when I got home and could see and it's white I'm here flatten OK I told her I'm half Latin that my skin is a different kind of color. And she was just being racist because she picked out a ghost color on me. After I said that I was half Latin and I need a little color to me. Then because she didn't even take of my make up I couldn't tell till I got home and removed my makeup that is was ghost white. read more

They have the most amazing service here! If I lived a lot closer, I would come here for all of my Sephora needs. I came by yesterday after having reserved a product they day before. I reserved two items both high in demand. When I arrived at the park, the first thing I did was go into Sephora and pick up my item. When they went to go look for the item, they couldn't find the ones that had my name on them. I waited about 25 minutes in total for them to check the back, check their extra storage and they didn't have it. At first they offered me 20% off to compensate for not having the item. Then the manager came and gave me $10 off! Which means that my $22 without tax item was only $12! On top of that, the first employee who came to help me gave me a bag of samples for the wait. I think they went above and beyond to help me when they couldn't find the item I wanted. Awesome! read more

I love Sephora! The girls here are really helpful and nice. My only peeve is when the same girl is ALWAYS asking me if I need help. Give me some time to think will ya! I am taking one star off because they don't have as much stuff as the store in Costa Mesa. read more

They always have good products and cleanliness is intact but keep the customer service good all the way everywhere was super well people offering to help but once i went in the front to purchase the cashier doesn't even acknowledge you all she said was my total to me that's all she acknowledged me for. I'm not sure if she was a manager she was short and tattoos all over her hands but like cmon take it all the way just at least a hello. read more

Terrible service!! Bought foundation and wanted to exchange with another one and they wouldn't allow it because of pandemic. Had to visit Irvine location, and they allowed it. I guess their policies are different at Irvine location read more

I went to this location on January 29th 2023 and went in with a question asked Lizzie who is such a bubbly person that knows what she's talking about she helped a friend with concealer issues she was having then assisted me to find a good moisturizer she was such a great help !!! read more

My daughter and I recently went to this Downtown Disney Sephora location. We have always had a good experience at this store. The day we went, we were helped by "Ashi" and "Nava" (Cynthia). Both young ladies were so kind and helpful! Just wanted to give them a shout out here! read more

Its been a while since I've been to this Sephora. I came here with my best friend and we were welcomed and my friend was complimented on her. Isabelle was very friendly and knowledgeable when it came to light foundation and setting powder. She helped show the color swatches for lipsticks since we couldn't sample it. read more

Marissa was definitely the best customer service I have received in a cool minute. She had us in and out of the store in mintues, really helpful read more

Came through for a custom makeover and Alissa who did my makeup was lovely. My makeup looked great and she was accommodating when I told her I only wanted to use cruelty free products. She was very knowledgeable and shared lots of tips and advice with me regarding my makeup routine. If I ever want to get another custom makeover done, I will definitely do it here. The beauty bar is also not as centralized as other Sephoras which I like, so people aren't totally zoning in on you while you're Makeup is getting done. On the down side, this Sephora is not as readily accessible as it is located inside Downtown Disney. For parking, it's 15 minutes free but then anytime after that needs to be validated. ($50 minimum purchase I think? Could be wrong.) Alissa and the lady behind the counter ringing me up were pleasant, however there were some other workers on the floor who were not as warm. Regardless, would definitely come back to this location. read more

Got a full makeover by Joanne today and i was obsessed!! it was for my sisters wedding and i definitely felt so pretty! She helped make me feel so confident would definitely come back for her! read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Anaheim, California

horrible experience shopping here. workers will follow you around like your about rob the whole store. great job ladies on the amount of unprofessionalism and dedication to make your customers uncomfortable. Keep it up ! read more

This place is like a crack house for the fashionably inclined... I sat outside and people watched while enjoying a book on my kindle, while my wife disappeared inside for an indeterminate amount of time. She managed to emerge hours later (that may be an exaggeration) without me having to notify the SWAT Team for hostage negotiation. I knew that I WASN'T GOING IN THERE! The bag she emerged with was approximately the size of a 10 pack of DVDs and, I'm sorry to report, contained makeup instead. She seemed very happy with her purchase, and that is usually enough... BUT, this is supposed to be a review, so I will review the result: She looks beautiful! This makeup, though it shares the approximate per ounce cost of solid gold, is wonderfully consistent and subtle. It actually seems like good quality stuff, and I can't argue with the result. It loses a star because, come on... There's no place for a man who doesn't want to buy makeup to relax in that place! read more

SEPHORA - Yes... It's that important. - Cosmetics & Beauty Supply Near Me - Anaheim, California

I was in on Halloween, walking around after leaving Disneyland and was curious about a foundation. Desiree ended up color matching me and really helped with answering questions I had about the finish and feel of the foundation I was looking for. I've never been properly color matched in store, and the sample she gave me was perfect. Again, I can't rave enough about Desiree and how amazing she was! read more

I've felt unwelcomed at places before , but unwanted is different. No one approached me for help, they just looked at me up and down and looked away without smiling. Just not a fun atmosphere and is under construction so is messy. 2/5 because good variety , 3 points off because staff. I'll stick to my local Sephora. read more

Obviously geared for for the ladies, but they also have a great mens cologne section. I pop into the store every once in awhile to check out the new scents. This time around, I had a couple lady friends with me, and one of them just having their birthday the day before...she was able to get a small, free gift from Sephora. Ohhhh, FREE! It's a pretty huge store = a lot of variety = EXPENSIVE! I think my other friend ended up buying over $250 in stuff. WOW! So, for 2010, Disney cast member have their discount on December 2 & 3! read more

Considering this store is located in Downtown Disney, I honestly didn't have high expectations of the service, expecting the store to be very busy; however, not only was it peaceful inside, but I received such amazingly personalized service -- and made to feel extremely appreciated and important. The staff members who assisted me were impressively knowledgeable, patient, helpful, and professional! I wasn't pressured into making purchases; I was eagerly offered samples! Their excellent customer service resulted in me spending more than planned -- and after my recent visit, I excitedly have more products to add to my Sephora shopping list. They made a very happy customer out of me. read more

Downtown Disney is a great place to enjoy festive music and light window shopping. Unfortunately, often times it can be scorching hot outside and I need to seek refuge indoor. Sephora tops the list when I'm in dire need of shelfter. But unlike most of the shops I am able to get girl-lified and sample new products. I'm an amateur when it comes to make-up, but the sample options are plentiful and really allow me test out which product works best for me. I agree with the other yelpers in terms of service though. The sales associates aren't that friendly at this location, but it's okay since I'm usually beautifying myself in front of the mirror- vain much, ha! lol read more

A small-ish Sephora with decent customer service and an OK selection of anything you could want. I would assume this is definitely an ideal shopping destination for out-of-town visitors who may have forgotten their favorite beauty product at home, though I would understand if this were not the first place locals jump at the chance to shop. When I stopped by about two weeks ago, it looked like they were deep in the throes of construction so I have a feeling it'll be a great looking shop when they're done, but to be honest it really lent to the scattered feeling around the store. I had been meaning to grab a new marbled Beauty Blender (because I will literally purchase anything Erika Jayne sells me) and it was easy to find, but I was kind of thankful I didn't need anything else. I checked out, grabbed my birthday freebie, and was on my way. A few minutes later my sister caught up with me and we went back in to check out the newly released Fenty Beauty items; the shelves were practically wiped clean of product (but not of wayward test smudges... seriously fellow consumers, come on). She couldn't find anything she wanted to buy, unfortunately - I can imagine it's hard to keep things in stock here so I hope they even out their mix in time for a potential grand reopening when construction is complete. read more

Great, friendly staff but I had to take a star off for the inconvenience of standing in line to get into downtown Disney. The website for downtown Disney said you have to make a purchase of $20 to get validated but sephora did it for me even before I bought anything so that was nice. read more

went in looking for a red lipstick for my mom and cynthia was super helpful! she took the time to show me several different options even though they were about to close. i told her i had wanted to try the huda beauty powder but they didn't have any out, and she went and grabbed me one from the back. my mom ended up loving the lipstick, and i loved everything i got! thank u cynthia:) read more

I thought this store was much, Much bigger the first time I went in, but that was over 15 years ago? When DownTown Disney first opened. Anyway, it felt smallish but was stocked with items that I had tried to order directly from SmashBox and Clinique. Both places were out of stock and Sephora had both items. Hmmmm, did someone hijack a cargo container??? :) read more

Amazing staff who provided excellent customer service that was above and beyond! I stopped by just to restock on my serum. The staff were very helpful and provided me with info for alternative products that were better-quality and also within my budget. I also explained my skin concerns to prevent a tired appearance for an upcoming trip and was pleased with the amount of recommended products which I purchased with confidence. read more