I've spent thousands of dollars consistently at this Micro Center location over the past year,…read moreprimarily on higher-end PC components. Unfortunately, my experiences have repeatedly involved inaccurate guidance from staff and a lack of follow-through when issues arise. During a workstation build, I purchased a motherboard and was told confidently that it supported four NVMe SSDs. Based on that advice, I was sold four NVMe drives at the same time. After getting home and installing everything, I discovered the fourth "slot" was actually a Wi-Fi NVMe slot, and Micro Center does not even carry an SSD compatible with it. This should have been identified at the point of sale, especially since the motherboard and SSDs were purchased together. In that same build, I was also sold a Wi-Fi PCIe card alongside an AMD motherboard, despite the box clearly stating it was not compatible with AMD platforms. Again, this was sold with confidence by staff while all components were being purchased together. I also ran into a fitment issue with an AIO cooler. I explicitly told the associate I was using a Corsair Obsidian 1000D case, and the rep looked up the case and assured me a 360mm AIO would fit. After getting everything home, I found that the case requires a 420mm AIO in the top configuration. The unit I was sold also appeared to be an older, unbranded model pulled from the back rather than a clearly current, well-documented option adding to my concern about the recommendation. More recently, I placed an in-store hold on a Bambu Lab P2S combo after confirming availability with an associate and was given a printed hold slip with a date and timestamp. The next day, while on my way to the store, I received a call saying the unit was no longer available and had been "allocated to online inventory." The paperwork I was given showed zero web orders, and I was told the people who could explain the allocation weren't available. I was then told a manager would follow up when new inventory arrived. I waited through a holiday, called again, and was told the manager was busy and would call me back. That call never came. As of today (Thursday), the store's website shows eight units in stock, yet no one ever contacted me. At that point, it's hard to avoid the conclusion that either follow-ups aren't being tracked or customer commitments aren't taken seriously. I understand that inventory sells out and mistakes happen. The issue is the pattern: incorrect technical guidance at purchase time, documented assurances that aren't honored, and repeated failures to close the loop after escalation. For a store that markets itself on knowledgeable staff and expert advice, this has been disappointing. I'm leaving this review so store leadership is aware. I want to continue shopping here, but based on repeated experiences, it's becoming difficult to trust the guidance or the follow-through.

I'm pretty new to Micro Center, but I find it amusing the decor reminds me of the corpse of a Fry's…read moreElectronics (rest in peace, my dudes). In terms of PC parts they're technically here, but it's not really kid in a candy store vibe for tech that I was hoping for. I've only ever done purchases, never had to get tech support so can't speak on that angle. It's a little better than buying parts on Newegg, but sometimes the variety of parts leave little room for variety. When I specific tech concerns for my rig, some of the staff kind of gave me the path of least resistance answer like "we don't do that here", not even at least trying to attempt to solve my problem or tell me where else I should go. Was hoping this would be a good spot to go if I ever did need tech support, but that doesn't seem to be the case here.

TJ fixed my broken iPad in a hot second and didn't even charge me (a broken charger was stuck in…read morethe charging port). It was so quick and easy. I highly recommend.

Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

I had been putting off having my laptop looked at for months because I could not find someone I…read moretrusted. I finally searched on Yelp and after reading reviews, called Martins. He was quick in responding, and we made arrangements to drop my laptop off all in the first communication. Unfortunately, my laptop has a bad system board. I was not surprised, had a feeling it was going to be something extreme. Martins gave me cost for replacing system board. I will be buying a new laptop but if I need any help with this one, I would definitely call Martins again. Quick response and great communication. I'm recommending to friends and family.

Martins is amazing. I have a small home based business that…read morerelies completely on the use of my computer. Martins has solved all the computer issues that have befallen my business. He arrives, many times, within 24 hours to get my business back up and running. When it came time to upgrade my equipment, Martins customized a new computer system for me. As a small business, I don't know what I would do without him!

The service is A class!…read more I came here to repair my Samsung Galaxy S7 phone (did not boot), and was prepared to pay much $$$... However, the guy did his magic, booted the phone and explained me what he recommends (he also said that he doesn't think a new screen worth the cost) When I asked how much should I pay he just waved and wished me a good day! I'll sure come here for any issue I have with my phones. Highly recommend!

Exceptional service! They answered the phone and quoted me a price to fix my shattered iPhone 6s…read morePlus screen immediately. The price was too good to be true but with all the great reviews I took a chance and I am so glad I did. They fixed the screen in under 30 minutes with a comfortable waiting area. They were polite and positive which is great because I love my phone and was devastated when I brought it in. They are located on the second floor of the building with a small sign.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

Let's get the reason for the loss of a star out of the way - Communication could be better…read more I am a gamer. I have an MSI gaming laptop. I started having issues with my video card overheating, despite being on a cooling pad. After some research I determined that the issue was that the fans were probably either dead or failing and needed to be replaced. I called Adrian, who was able to pick up my laptop at my house and returned it to my house (sweet!). It did take almost 2 weeks for my laptop to be repaired as it is a computer that he doesn't usually work on so he didn't have spare parts just lying around (completely cool - I knew that was doing to happen). I had to reach out to him a few times for updates though. He also suggested that while he had it open he could upgrade the RAM which is a no brainer for me. All in all it works great - no issues now. I would recommend AZ Computer Services.

I got scammed by this service. I paid almost 700$ to " fix " my gaming PC. When Adrian delivered…read morethe computer, he assured me that the computer was fixed and it is not. The game crashing problems remain. I tried contacting him for the last three weeks and he never responded. He also never provided me with an invoice for his services. Do not make the same mistake as me and ask for his services.

Elman came through for me again, and he went the extra mile to do the work in a way that will…read moreprevent future problems. One of my 20' XLR microphone cables failed while I was doing a remote recording session...scratches and crackling from a short circuit. I brought the cable to Elman for repair. He found the problem and fixed it. The "extra mile" was his applying heat shrink to the soldered leads which has two benefits: - stabilizes the leads against strain, and, should they get pulled again, prevents them from touching and should prevent electrical short circuiting. This attention to detail is all too unusual in today's marketplace. Kudos to Elman.

Elman is a miracle worker - cannot recommend Tech Clinic highly enough. My computer stopped…read morecharging, and Elman was able to replace my charging port and mother board promptly and at a very fair price. No other company would agree to take on the project, but Elman had the expertise, skill, and determination to help repair my 10 year old laptop. Drop off/pick up was easy and Elman was incredibly communicative and responsive during the process. Will never go anywhere else for my tech repair needs, and neither should you.

Great guy knows his stuff. Good values and accommodating Local to the area... works flex hoursread more

I made the mistake of trying to upgrade my home Wi-Fi network by my myself. Because I totally…read moremessed up the network, I called Michael Manning. Within a very short time, he corrected the problem, plus he made improvements to the network. I am a very happy customer of Manning Network Services. I wish that I could give them more than 5 stars. Michael treated me like I was the Prince of Wales...the King of England!