Very nice environment respectful and polite. The classes they doing very helpful. Hands on training…read moreallowed to learn more.

If I could give 100 stars, I would! From the very first…read morecall, to my interactions with Nicole, the Case Manager, to the scheduling and follow up regarding caregivers, to the kind and well trained caregivers themselves, this has been a seamless and wonderful experience! I want to give extra thanks to Nicole for her detailed follow up, positive attitude and making sure our needs were met. I highly recommend HomeInstead Monrovia.

They provide the high quality of nursing care, personal care, physical therapy, and psychological…read moresupport to my aged parents. They are the ones who made my parents felt at a warm home.

Great place for the elderly to go hang out during the day. The Chinese food they serve for lunch is…read morerestaurant quality and they have on-site nurses available. During holidays, they throw special events to get the attendees involved.

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I am incredibly grateful for the care and professionalism of my in-home therapist. From the very…read morefirst visit Cathy was compassionate, attentive, and highly skilled. Each session was tailored to my needs, clearly explained, and done with patience and encouragement. Her positive attitude and genuine concern made a challenging recovery process feel manageable and hopeful. Cathy not only helped me physically but also gave me confidence and motivation to keep improving between visits. I truly felt supported, respected, and cared for in my own home. I would highly recommend their services to anyone needing in-home therapy--they go above and beyond in every way. GrandCare representive Laura went above and beyond in coordination with my home schedule and getting me an extension for 4 more sessions. I felt heard and appreciate her effort and support. Laura Q

I reached out to Always Best Care in Arcadia and owner Diane when my mother was extremely ill in…read morehospice with her doctor and we needed help keeping her as comfortable as possible. Diane sent an incredible supervisor and care provider. The expertise they brought gave me peace of mind. They understood how to position and reposition my mom to avoid bed sores and bruising. They were kind and reassuring in the liminal time of her passing. I am grateful for Always Best Care in Arcadia and highly recommend this service for hospice care.

Henrietta's Leven Oaks is an amazing assisted living/retirement home. From the very start we were…read moreimpressed with the way the facility looked and felt. It was very important for us to find a place that felt like home for our mom. Nikkiann & Beatrice helped make the transition from home to the facility comfortable for both our family and our mom. They always had a smile on their face and for the first month would report to us regularly on a weekly basis on how our mom was doing. This brought us peace of mind and made us feel we made the right decision. Sharon and the caregivers were highly qualified to care for patients with different needs like our mom who had dementia, Parkinson's, diabetes and history of TIAs. We are so grateful for their unconditional care and love they showed to our mom and the whole family. Our family highly recommends Henrietta's Leven Oaks! They earned 5 stars and beyond for their quality service, beautiful historic building, and amazing staff. Thank you so much for caring for our precious mother.

Excellent patient care all staff very compassionate and friendly. We have a family member in…read morethere assisted living. The rooms are large and comfortable. It has a beautiful garden in the back. It's very clean but not all plush and fancy. However being in the health care field to me that indicates more funds are going into quality care providers. I'm so relieved we found a safe haven in Monrovia

Grace Home Care has cost me three to four weeks of services because they were not upfront about…read moretheir policies and completely misled me about how their system works. They told me everything would fit my needs perfectly -- but the person they sent was nothing like what was described. The aide showed up acting like I worked for her. She said my building ​ "wouldn't work" because of her sinus problems, I received what I felt like was a hostile exchange when she just first arrives first it was my building wasn't good enough and then she went in to say that she had tons of experience in the supervisor and immediately started dictating how things would be random Sunday ​, and even insisted I had to change grocery stores -- even though Grace had already approved the store I use and confirmed it with the owners. She claimed she was a supervisor and acted like I had to follow her rules, not the other way around. There was no "How can we support you?" It was "This is how it's going to be." And when I said no, the attitude turned hostile, as if I was doing something wrong for expecting basic respect in my own home. A home health aide is supposed to help me, support me, and follow my home rules when there's no safety issue. Instead, Grace Home Care left me stressed, anxious, and without services for nearly a month. Based on this experience, I would not recommend this company to anyone.

Grace Home Care was very easy to work with. The owner Hazel was there every step of the way to…read moremake sure me and my family were happy and would gladly answer any questions we had. I'm so pleased and thankful that Grace Home Care has been personal so we don't feel like just a case #. There is nothing more frustrating than working with a home care service that feels impersonal (bad past experience with a different home care place). Thank you Hazel & staff!! A+ provider!!

yesterday October 30,2025 walked on sidewalk in front of…read morebrookdale in Monrovia also as we knew gables from infront of doorway to ivy st along sidewalk was a nasty looking hazard looking like dripped from a garage bag along the sidewalk making it difficult to walk along sidewalk without stepping in it I called when I got home to tell them she said she would get maintained to clean up well today on walk October 31 it's all still there just dried into the sidewalk nothing was cleaned up so our residents of lovely Monrovia and pets can walk on without walking on it I'm very discussed with brookdale

So disappointed in this facility. Brookdale facilities have an excellent reputation, which is why…read morewe choose this local facility for our mom. When Mom's health recently declined, BD staff nurse visited Mom in the hospital, and assessed Mom to determine if she could continue living there. The cost wasn't an issue. We just wanted Mom to be in safe place that could provide the care she needs. Three MD's had previously determined and documented that Mom needed to be in skilled nursing home or private board and care home. However, the BD staff nurse determined that BD could provide sufficient additional services including on-call aides to facilitate toileting, transferring, dressing and eating for additional fees amounting to additional 60% each month. This decision / assessment was supported by the exec director. We did not want to relocate Mom if BD could live up to their commitment to provide the on-call services, as BD was 'home' for Mom. BD proved to me on multiple occasions that they could not provide the level of care Mom needed at this stage in her life. In just one example, I personally pressed the call-button for assistance to move Mom to the commode in her bedroom. And after waiting 30 minutes, I telephoned the desk to escalate the request for assistance. We waited another 10 minutes for aides to arrive. Imagine waiting 40 minutes to urinate after you have sounded the alarm, and picture how upset you would be. Now, imagine that you are 93 years old and you can't get out of bed to move to a toilet that is a couple of feet away from you. Imagine your hysteria, and multiply that by dementia. This is where the story goes from unforgettable to unforgivable. Our family determined that BD was no longer a suitable place for Mom to live. Telling Mom was heartbreaking. We asked BD exec staff to support our family decision to relocate Mom. Instead, the nurse and exec director contradicted what we had told her and in conversation with her while I was personally present, they held to their opinion that they could care for her. This made the transition many times worse than it would have been if they had supported us. Mom loved the day-to-day staff at BD. She especially loved Gail at the main desk. Mom never in 3 years had a positive word to say about the food, and Mom is not a picky eater. In the years that Mom lived there, I found every regular employee to be friendly, kind and polite.