Terrific, well-run business. They took great care of my father. I highly recommend Presidio Home Care!

Extremely profession from the beginning. My mother had a stroke and we worked with a few of their care providers and all 3 were absolutely wonderful! read more

I called to inquire whether the agency could provide services for my senior mother while I was away from the area. Although the owner Colin said they were unable to provide services for my mother (she didn't need the degree of care offered by the agency), he helpfully provided a referral to an agency I ultimately used. Very professional and caring. read more

If you are reading this you are likely in a similar situation as I was. Despite my background in social services, I felt lost, overwhelmed, and desperately trying to find care for my mother in her declining physical and mental health. So many different companies out there claiming that they have skill, compassion, professionalism and care. Well I can tell you with confidence that your search has concluded. Within the first consultation call with Colin, one following similar such calls with over a dozen other companies, I knew Presidio was different. Colin approached my needs with patience, compassion, care and the perfect balance of getting the urgency, but not rushing through any of the important pieces. I felt that he "got it," and that what you read about two brothers who found a need not being filled and filled it is genuine and sincere. During the home visit Colin walked the entire house with me and spent as much time with me as needed, giving me excellent tips on how to get things situated even better and different devices that may make my mother more comfortable and her care less cumbersome and intrusive. He answered all of my questions and bent over backwards to be as flexible and accommodating as one can be within reason. He even sent me the list of items needed and suggested with direct links on where to find and purchase them (and for those cynical, no, not from any source Presidio benefits from.) It was just yet another extra step that you just don't get from someone who doesn't know what you are dealing with and that every little bit of help is one less pound of weight off of your shoulders when time and capacity is in short supply. So I can only say that I have not written a review for anything in over a decade, but this one is important, this one matters, and I can; with confidence, recommend with a full and grateful heart Presidio, Colin and the team to be the folks who help you and your loved one in your time of need. read more

I can't say enough good things about Colin and his skilled, compassionate, dependable team. I hired them for 24/7 care for my loved one after the previous care company was an absolute nightmare and I needed to fire and replace them quickly. Presidio is family-run, employs and trains its own caregiving staff, and excels at matching the right caregivers. Colin showed up, did a walk through and made some suggestions on things we could use, and set up a schedule staffing care with the same three caregivers rotating in to cover the whole week. (I previously used Honor, which CGT referred me to. The CGT owner was very nice but couldn't do anything about Honor - which actually provided the caregivers from its location in Illinois (right?!!!) and constantly sent a new person - no continuity although they kept promising they'd do better.) If you are stressed and don't know where to turn when seeking care for a loved one, I highly recommend Presidio. read more

Presidio Home Care looked after both of my in-laws when they had dementia. So when my mother needed a caregiver so that she can live independently, we did not hesitate to contact Presidio Home Care. They made sure our mother was well taken care of throughout the pandemic. The caregivers always wore masks around her and took all precautions. Colin and Justin were very responsive and always came up with solutions whenever there were changes to her healthcare needs. The caregivers took good care of our mother and drove her to appointments, grocery shopping, and visiting friends or family. When her health turned for the worse, Presidio was able to pivot to 24-hour care, and the caregivers helped along side of hospice nurse until her passing. Presidio Home Care gave us peace of mind that our mother had the best care at home until her passing. We are so appreciative of their professionalism and will not hesitate to recommend them. read more

Colin and team are amazing for my mother, Helen, who has since passed away. Their team were flexible through the years until Mom need 24 hour care. Colin and team are professional, cooperative and the best care of the loved one. I highly recommend Presidio Home Care. Thank you for your professionalism. read more

Presidio, run by Colin & Justin Barnes, was a trusted partner during my fathers last two years. From the initial consultation to his celebration of life service, everyone affiliated was thoughtful & caring and always trustworthy. Their nurses are all qualified, very capable, considerate, and are either in nursing school, studying for their boards or hold a certification of some sort. My family highly recommends their services when a loved one requires extra care. read more

I have to give a shout out to Justin, who was very helpful with the care of my father. He provided me with the guidance in selecting a proper caregiver. Justin's quality of care is outstanding read more

The team at Presidio home care was absolutely wonderful when taking care of my mom during a very difficult health scare. From the first moment I met with Colin and Alex I knew my mom would be in good hands. Colin sent in wonderful caregivers who were not only efficient, reliable, and trustworthy, but every single caregiver made my mom feel comfortable and well taken care of in her time of need. I would highly recommend the team at Presidio Home Care and would absolutely call Colin again if we are ever in need of caregivers for my family. read more

We worked with Presidio on 2021. Our mom has an onset of dementia and we needed help several days a week to ensure mom was making it to appointments, getting out to run errands. The team at Presidio helped her with meal prep and also did med reminders. Presidio's team communicated very well. By having "feet on the ground" they were able to give us some insights into challenges mom was having that we were not aware of. The staff is great. They help people live with dignity and they are great at supporting their clients in a challenging journey. read more

I don't think you can go wrong by trusting this business to care for a family member in need. Even knowing that my mom didn't meet the criteria for the number of hours that they require to accept a client, they were still so helpful in providing information and resources to me. I really appreciated Colin taking the time to do this. If they are doing that for people that they are not receiving business from, you can safely believe that they are providing great service to those that they are. If your family member meets their requirement for number of care hours, I would advise you to check them out. read more

You need to look no further than Presidio Home Care to meet the needs of your loved one. Presidio is a family-run business managed by Colin and Justin. It was clear to me that both have a high level of knowledge and expertise in the field of home care. For 2 years my mother required 24/7 caregiver support at her home. Presidio provided her high quality, vetted caregivers who responded to my mother's every need with a great attitude and loving care. I was so fortunate to have found this company which provided peace of mind to my family and me. I highly recommend you contact Colin and Presidio Home Care. read more

Save the time shopping around, and contact Presidio first. For 2 1/2 years my father required 24/7 caregiver support at his home. When we first looked for caregiving services, we had no idea what is a "good" service and what is a bad "service". We went with one company that had good reviews. Unfortunately we found their caregivers and staff to be inconsistent. I spent much of my time caregiving the caregivers. This is not the way it should be. We didn't know if this was unfortunately what we should expect with caregiving services. Someone we knew who was doing private caregiving, recommended we contact Presidio. She had worked with them in the past, and felt they were solid, and one thing I appreciated is that she told me they compensated their caregivers better than other outfits. That usually tells me that people who are good would want to stay there. What I also appreciated was that Presidio was charging the same as the company we had been dealing with. When I spoke to Colin the first time, it was clear he ran things with a high level of expertise and integrity. Presidio is family run, and each family member has had experience in different aspects of the medical and caregiving arena. I have a high level of respect for Colin's knowledge and concern. When he'd call or update me on things, I found he'd be answering questions I was about to ask him and was one step ahead of me in what needed to be considered next. With Presidio, I finally felt that not only was my Dad being taken care of, but so was I. We all know how much 24/7 caregiving costs, it's unreal, but I can say my brother and I have no regrets, and felt that what we paid for with Presidio was well worth it. Not only was the quality of the administrative team better with Presidio than with the prior outfit, but the quality of the caregivers was much higher as well. Finding the right caregiver can sometimes be like matchmaking. Every "client" has their own personal needs. Because my Dad needed 24/7 caregiving, it meant he'd need at least 3 caregivers on the team. The more caregivers, the higher likelihood there will be a caregiver that isn't a perfect match. In cases those case where my Dad did not click as well with a certain caregiver, the issues were not as egregious as they had been with the other company. Colin and the rest of the administrative team were responsive to our needs and concerns, I felt listened to. They communicated really well with each other and with their caregivers. Also, the caregivers communicated really well with each other, and this is extremely important. My father just passed away in December. We were receiving caregiving services from Presidio during the pandemic and up until my father's death. Presidio was on top of what was going on and what was needed. They would always take the time to listen to my concerns during this time which has been so challenging for all of us, especially for a company trying to provide care for the most vulnerable population. Simply put, I highly recommend Presidio. read more

These are the kindest most thoughtful people. We were so grateful to have them taking care of my mom. They were like family. Thank you for all your personal attention and working around the schedule we needed. It was so comforting to know you were there, when we could not be. Forever grateful. read more

"I recommend Presidio Home Care of Pasadena for families looking for professional health care services at home. The task of a home health-care aide is unusually challenging, with the different mix of health issues, sometimes age-based frailties, and often with dementia impacts. The first important challenge is finding the best overall competency/experience/personality fit of the assigned home health-care aides with the patient. Presidio spent the time to conduct an initial pre-assignment assessment; joined in person with the assigned health-care aides for the initial deployment kick-off on the first day of service, and: visited a number of times for the duration of our care services arrangement. I found the owners and management team to be good listeners, professional, interested in achieving the best outcomes possible, and thoughtful about all of the health-care service protocols that they have put into place to operate the business." read more

Over the past 3 years, my experience with Colin and his team has been tremendous! His high-quality staff is second to none. Especially his West Coast University students and grads. Everyone that I have talked with loves working with Presidio. Thank you for your continued support, Colin!" read more

Presidio Home Care provided 24/7 assistance for my mother-in-law for two years after she broke her leg. The agency has well-trained and reliable staff who provided exceptional care. We always knew who would be on duty. We had regular communication with staff and administration regarding her care. During a very challenging time for the family, Presidio was there for us and we will be forever grateful. read more

Family-owned, and it makes all the difference. The team behind Presidio originally hired a network of the best, most well-trained Home Care Aides and Caregivers to care for their grandfather. Eventually, they established Presidio. They kept their bar high when it came to hiring; their Home Care Aides are responsible, prepared and experienced, and that is what makes them stand out. Just call them, meet with their staff, and the contrast between them and other agencies will be clear as day! read more

Presidio provided personalized attention and care for our father as he declined with Alzheimers, starting with a few hours a day all the way up to around the clock care in his home. The extra time and care they showed at every step of his journey was much appreciated. They maintain a network of caring, well-trained aides who went above and beyond to make sure our father was comfortable and happy. read more

For the past year my father has been under Hospice Care. He needs 24/7 care from a caregiver. As anyone new to this learns quickly, it's an extremely expensive undertaking. At first we didn't have an idea of what is considered "good" care. We were fortunate that one of the first teams of caretakers included a woman who was a wonder worker with my Dad. We will always be grateful to her. Unfortunately the company she worked under had in-fighting among the workers, and extreme inconsistencies from one worker to the next, which became unbearable. We had a different team working on the weekends that we loved, and one of those workers recommended Presidio Home Care. I'm very glad she did. Colin takes his job extremely seriously, and has a high standard for everything. I've heard Presido compensates their caregivers better than many services, which we appreciate, and one would think results in happier and more loyal employees. One of the caregivers, Juliet, is an Angel. We love her, and she is amazing with my Dad. She has done a great job being a "point person" for the team and works so nicely with our weekend team that works for a different company. Colin and his family are reachable when we have concerns, and are responsive to our needs. And as it turns out, their fees are exactly the same as the other company that does not compare to Presidio. We've been with Presidio for almost a year now, and we are very happy and feel our Dad is in good hands. read more

Our family had an excellent experience with Presidio. They were always caring, responsive, and professional. We highly recommend them!

What sets Presidio Home Care apart from the other home assistance teams that helped my Grandpa is the eager energy and thorough effort they put into care-taking!... it's actually kind of shocking and refreshing from my experience with the industry! They are family owned and the quality of the family character is VERY evident in the thoughtful and personal connections formed between their caretaker, my Grandpa, and our entire family throughout the experience. It's actually a pleasure welcoming Presidio into your home and life because they effortlessly deliver competent and compassionate care... I felt confident about their care and professionalism, and therefore, I felt relieved when thinking about my Grandpa in other people's hands! I'm sure it will do the same for YOU! read more

Justin is amazing! Honest and he educated me about the industry and he showed me the right way to go. He wasn't just trying to make money. Thank you for all your help read more

In October last year we were referred to Presidio by some family friends. They had been using Presidio to care for their aging mother for over a year and were very satisfied with their performance. They said that Presidio had not missed a single shift, which gave them a great deal of reassurance. Additionally, they said that the employees write shift summaries and email them to their entire family so everyone knows what's happening. Before we hired Presidio, I went to meet one of their caregivers at our friend's house. She was courteous, professional, intelligent, and wore a uniform. Wow! Best of all she was very sweet to our friend's mother. We contracted with Presidio at the beginning of December and it has been one of the best decisions we have made with regard to my mother-in-law's care. They have a team of 4 young women who work with her and we are very impressed with all of them. They are real go-getters and seem eager to please. They keep busy cleaning or cooking or finding some way to engage Mom. They even helped wrap her Christmas presents and assisted her so that she could still bake her famous Rum Balls! I feel like this company really gets it. They do their work well. Thank you, Presidio, for the best gift you could give my family, peace of mind. read more

Like any home care company, the quality of caregiver you get is a total crapshoot, but with Presidio I've been lucky. It's obvious that each caregiver has been trained to have a great attitude and be on time. Whenever Presidio gives me a new caregiver, Colin follows up with me to make sure that I like the person. I've only had a problem with one particular girl, who spent about 15 minutes each hour texting in the bathroom (at least that's what I assumed she was doing with her cell phone). So for a 4-hour shift, she was absent for an entire hour. I notified Colin because I had other issues with her & he immediately replaced her with someone much better. All of their caregivers are required to clock in with the client's home phone, so that they can't scam you on the time. The only complaint I have with this company is that they're pretty inflexible if you need to change your schedule. You need to give 1-week's notice in order to cancel, so if you have a sudden hospitalization, you're charged for the same amount as if they actually sent someone over. However, Presidio doesn't always give this much notice if the caregiver gets sick & can't come in (or got a new job). Their terms are all spelled out on their contract, but it is unfairly in their favor. But I still highly recommend this company if you have the misfortune of needing home care because you will have many other problems to worry about. read more

Presidio Home Care provided outstanding care to my mom for over 3 years. My mom's care could not have been in better hands. Justin, Colin, and Christena along with their amazing caregivers helped me keep my mom at home and well taken care of until the end. I appreciated the adaptability of the team who could go from taking her on outings to get her nails and hair done to doing complete care for a bed bound patient. It was a comfort to have these caring and skilled women at our side. The office staff were always available to answer my calls including during the evenings and holidays which unfortunately I did need to avail myself of on occasion. The caregivers were on time and kept me informed about my mom's condition. Presidio is really as good as it gets! I highly recommend them. read more

Presidio Home Care has been helping our family out for over two years and their assistance have been invaluable. As a family owned business, it's clear that they like to understand their client's needs and match services to the situation and the individual whom they are serving. Presidio has always been responsive and proactive. We are very glad that we found them to assist our family and look forward to working for them in the future. read more

Broke 4th and 5th bones in my foot and stuck in a cast for 6 weeks and more weeks to come. Viviana has been great. Denise came when Viviana couldn't. My house has never been so clean. Meals prepared and stored for days when they aren't here. Masks and gloves at all times. I live alone and knew I needed help. Took me to vaccine and Dr appointments. I'm quite happy read more

True professionalism. Our family made the right choice when going with Presidio. The staff at Presidio truly takes the time to ensure a level of care and comfort at a time when it matters most. We only wanted what was best for our matriarch and this team helped us endure the rough patches. It was always one less thing to worry about. Thank you! read more

I found Presidio several years back via Yelp reviews (thank you Yelp reviewers) and I'm glad we found them. Colin and his team have provided care for my mom for over 2 years and their team have shown the most care and compassion for my folks and ourselves as caretakers of our folks. Their response to needs and emergencies should be the class act for all Care Providers. I have since moved my parents up north and have gone through 2 different Care Providers and I can say that I find myself comparing every new company to Presidio with no one matching the service, care and compassion of this team. The ones I have worked with sell a great bill of goods but have not had the great follow up that Presidio provided. All the minor details that I never thought of with Presidio until I moved my parents up were thought of now. As mentioned, the team is professional and caring. The caregivers are on-time and their internal systems and/or culture of Presidio ensures that. Since moving my parents up and having to use a few Care Providers, I can't tell you how frustrating it is when a care giver is late and/or doesn't show up and the company you work doesn't have the system to help or the compassion. Colin and his team are exactly the opposite. There's more details to provide but I'll save that and just say that if we ever move my parents back down or know of anyone that needs care that Presidio will be the ones we call on. read more

The service provided by Presidio Home Care for my Mother was outstanding. They carefully listened to our needs and provided care givers that were not only well-trained but open hearted and kind. If you need home care for a loved one do not hesitate to call them. You will not be disappointed. read more

Putting the care of your elderly loved one in the hands of someone else is one of the hardest things to do, bar none. The team at Presidio Home Care was extremely conscientious, detail-oriented, thoughtful, and thorough as they identified the right person to care for my Mom. I was impressed with the level of service - from the administrative staff to the caregiver and everyone in between - their response time, attention to detail, and their patience with my neverending questions and concerns. I highly recommend the Presidio Home Care team. read more

During the last few years of my mother's life we tried on our own to find competent home health care aides. We used numerous agencies and had some terrible experiences until we found Presidio. Upon meeting this team, all our problems went away. They never failed in providing kind, qualified, and very professional support. Several of the team attended my mother's memorial service. They became like extended members of our family at the toughest of times. read more

After doing our research and interviewing many different companies we hired Presidio Home Care. We decided to work with them for the following reasons: 1) They were the only company that would tell us the prices over the phone. ALL the others insisted on coming to our house before they would tell us anything. 2) They were one of the few companies that picked up their phone the first time I called (on a Sunday). 3) They were very informative about Medicare and how home care is normally managed and paid for. 4) They are family owned and operated. 5) They hire only certified caregivers. 6) They work with our long term care insurance provider. 7) They were very patient with my family. We had a lot of questions. Don't waste your time interviewing 10 different companies like we did. The Presidio family will tell it to you straight and deliver what they promise. read more

This company is so wonderful! A few years ago they helped my dad after his knee surgery and now they help my grandma! When they worked with my dad they sat with him in the hospital everyday and night to make sure he was well cared for after his surgery and even drove him home in his own car! Now they work with my grandma everyday. And my grandma loves her caregivers. LOVES them! They are the sweetest girls. And both are licensed professionals. In fact, everyone on their staff is a Licensed Nurse's Aide! That's one of the reasons we chose this company. Very highly trained staff. That and the fact that they are family owned and operated. Great family. And all health care professionals to boot! It is refreshing to be impressed by a company that you work with as opposed to just satisfied. I highly recommend Presidio. True professionals through and through. read more

My family recently started working with Presidio Home Care and we are very happy that we found them. For the past few years we have used random agencies to care for my grandmother and with each one we have been very displeased. They would all let us down, eventually. Some people could not drive, some would not cook, some would not help with showers, and some wouldn't even show up at all! Presidio is professional, communicative, and dependable. All of their caregivers do everything, including drive. They also wear uniforms and they arrive on time, every time! Bottom line is that we are all very relieved to be working with a company like Presidio. We know that we can count on them to take great care of my grandmother. read more

Presidio is top notch! Colin and Justin run a professional service that is unbeatable...and I have used other services! None compare. First, Colin and Justin listen and provide the right caretaker for the job. They make changes where they need to. The caretakers are well vetted and always show up on time and prepared for the work. And Colin and Justin are very precise and detailed about all interactions. My husband suffered a massive stroke and was in our home for two years during which time we tried a few different services. Once we found Presidio, the search was done. They have been so wonderful with my husband and our whole family! I cannot say enough good things about them. And they're nice, too. read more

I called Presidio Home Care, based on Yelp reviews, desperate for immediate help for my elderly mother. Presidio responded quickly, coming to our home that same day to assess mom's needs and line up caregivers that matched my mom's personality. This is a family run business and they really seem to care! I worked mostly with Colin, who after meeting my mom, sent two amazing women who provided excellent care cheerfully and lovingly. Words can barely express how much I appreciated their help in my mom's final days. Thank you to the Yelp reviewers who recommended this business. read more

I live in the Bay Area and it was getting harder and harder for my mom, who lives in Pasadena, to rely on family and a part-time helper. I had already been in touch with Presidio Home Care, checking them out, when my mom fell and needed 24/7 care. We contracted with Presidio Home Care and could not be happier. Colin, one of their care coordinators, made me realize how inadequate the previous arrangements had been. The first thing he did was go through the house with a safety checklist and point out some serious issues which were easy to fix. These are things I only now realize should have been done long ago. Presidio does everything by the book. They know about the various free local services and use them whenever possible to save my mom money. They strike me as an extremely professional organization. My mother has been very happy with all the caregivers and I have been happy to know she is being cared for in a responsible way. read more