Terrific, well-run business. They took great care of my father. I highly recommend Presidio Home…read moreCare!

Extremely profession from the beginning. My mother had a stroke and we worked with a few of their…read morecare providers and all 3 were absolutely wonderful!

Evelyn has been so helpful for my father in dealing with my mother's Alzheimer's. My mom is…read morecombative and Evelyn handles it with grace and patience.

This organization is incredibly responsive and helpful, even when not able to directly support our…read morerequest for my 87 year old mom who tested positive for Covid 9 days ago and needed home assistance. Becky was amazing, simply by going the distance of giving a reference for another company along with the phone number of the office as well as the owner's cell phone. When my mom is no longer positive, we will definitely call back and make arrangements for assistance with this company. Definitely recommend them.

Sue was great to work with, and truly values her business and the service they provide!read more

From the owner: Our home care agency specializes in various types of Elderly, Senior and Childcare In Home…read moreServices: Customized Hourly or 24-Hour Schedules After Surgery and Post-Acute Care Alzheimer's, Dementia & Memory Care Parkinson's Caregiver Companion Services Personal hygiene, Incontinence and Toiletry Assistance Care at Home, Facility or Hospital Medical conditions, including: Post Stroke and Heart Attack Recovery Diabetes Kidney Disease and Dialysis Arthritis and Pain Care Palliative and Hospice Lou Gehrig's Disease Multiple Sclerosis Brain Injury Cancer Child Care Services: Pre-Natal and Post-Partum Caregiver Mother's Helper Nanny / Babysitter Special Needs Respite Services

I was looking for new health care providers for my elderly mother, I found 24 Hour Caregivers…read more They have been fantastic and even speak Spanish to my mother which surprised her tremendously. I highly recommend 24 Hour Caregivers for your loved ones medical care as they have helped my mother coordinate all the appointments she had missed.

I want to say thank you to Sara and the team for taking care of my Aunt. I appreciate all of the…read morehard work and attention. You guys did a great job in all respects. Keep up the good work!

We scheduled care service with Homewatch CareGivers of Pasadena, CA, twice. Both times the verbal…read moreand written communication was either lacking or completely non existent. Honestly, quite scary. The first scheduled care person ended up at the wrong client's house. Later, when the agency contacted her, she was provided inaccurate and incomplete info on me. With no unit number, wrong phone number and no last name, how was she expected to contact me. Luckily, the care person was resilient. Also, it turned out that the care person scheduled for my second 3-day week care was notified at the very last minute from this agency! In my opinion, this agency does not appear to be professionally administered. For "me," I do not expect the office staff to communicate effectively and efficiently in the future, or apply HIPPA safe practices. I will not use again. Pros: Both care persons, however, were awesome; they were very personable, clean, and performed their duties exceptionally well.

Angelica at Homewatch has been extremely helpful and she is so knowledgeable and responsive. I was…read morelooking for in home care for a parent. Angelica came to the home to meet with my parent. She asked them wonderful questions and did an evaluation for memory and stability. So often the senior is completely ignored but she wanted their input. During the hour and half conversation she was able to obtain a wonderful sense of their day, likes and dislikes, food preferences, and things that would be important for them to stay at home. Angelica is a wonderful resource to help find appropriate in home care.

When I was a client of right at home they would take hours away from the staff I was working with…read moreand give my hours to another client, right at home never would make up the hours they constantly took from me , and my regional center allowed it , I would never recommend to anyone even if they are on their very last breath of life , this is a scandalous agency

Chris came out, patiently explained the shifts, schedules, etc, and most of all, showed empathy,…read morecompassion, and understanding in a stressful time. The caregivers that came were equally patient, understanding, and professional. We are so grateful for Right At Home who went above and beyond in their caregiving. Communication was excellent, and would recommend to anyone looking for quality care.

Making sure you have the right care for an aging loved one with dementia is not an easy task. My…read morefamily went through many caregivers before we found the right team. JP, Pearl and Elmer have become like family. The high level of care that they have given my stepfather has provided him with a quality of life that we will always be thankful for. I highly recommend this team as well as Southern California caregiving services.

I am incredibly grateful for the compassionate care provided by Southern California Caregiving…read more Their office staff is professional, attentive, and truly cares about our family's needs. They came highly recommended by a friend, and they did not disappoint. It brings such peace of mind and joy in my heart knowing my great-grandmother is in good hands. Although she can be picky and was very independent for most of her life, the caregivers have been exceptionally kind and patient--consistently going above and beyond to meet her needs during this transition.

Working with Nilda was an amazing experience I will never forget. She's got a keen eye for hiring…read morequality staff who actively choose a servant's heart and work hard to provide quality care and thought into meeting the needs of clients and patients with an approach tailored to the individual's abilities, even should it change for better or worse for any reason...and from a place with love in their heart as if they' were a beloveds family member of heir own. Additional nods to the top-not boss that Nilda rocks like only best ones can do, I cannot thank her enough for the support and flexibility to work around and through career advancing educational pursuits from start to finish and even beyond. Thank you!

I needed a caregiver for my mom and Cerna was very helpful, My representative was Laura Lara, I…read morehighly recommend her because she's very compassionate and provided us with a fantastic caregiver. Couldn't thank her enough for the help she provided.

From the owner: At Cerna Homecare we are constantly training and keeping our Care Providers at the highest level of…read moreknowledge and industry standards. You never know what may arise in an In Home Care scenario so it makes sense to be as prepared as possible and capable of handling any and every situation. Through our In House Care training programs and a relentless commitment to being the best, we can and do provide an above average Elderly Care Service. Another very important part of providing care for family members with Alzheimer's, Memory or Dementia needs, Cognitive, Nursing or Live In Care is insuring that the Care Professional is Licensed, Bonded and Trained in every aspect of the needs your loved one may require. That is why we have always provided an in depth Care Assessment prior to making any plans or arrangements in order to properly evaluate your needs. Selecting the right Caregiver can be the difference that makes this a wonderful experience for everyone.

When they first cared for my father, I was in love. They took incredible care of him. I told them…read morethat I would give glowing reviews for them in Yelp. Then he fell and broke a vertebra in his spine. I do not know the circumstances of his fall, or where the caregiver was at the time. I'm sure they were nearby and just could not stop the series of events that led to my fathers injury. Because he ended up in the hospital, we stopped Home Instead services. When we signed dad up with Home Instead, I gave them a credit card for the deposit as I did not have any checks with me. A one time administrative fee of $75.00 was added to the charge and that was fine with me. It was just to set him up in their system. I was asked for my home address so an invoice could be mailed. At that point my thought was that I would pay them by check when I received the invoice. I don't remember at any point if it was mentioned that they do not accept checks or even if it was in all the small print on the paperwork I signed. I received an invoice in the mail and paid the invoice by electronic check through the bank. At the sometime they charged the amount on the invoice to the credit card on file and added an $80.00 fee for using the credit card. After a number of phone calls they eventually reversed the amount on the credit card by the amount I paid by check but the $80 remained on the credit card and I was told by Home Instead it would NOT BE REMOVED!!!! They explained after I had the check sent that their policy is that they do NOT ACCEPT CHECKS! Apparently they only charge on credit cards and add a fee of whatever percentage to the charge. I am finding that this is common. HOWEVER....They should have reversed the $80 fee as the bill was paid by check which they DID accept because it was electronic and the funds were removed from the checking account once it left the bank. So I could not cancel the check. But the $80 sat on the credit card and I finally just paid it to get this whole mess behind me. They only accept payment via credit card and charge the fees back to you. Absolutely no checks allowed....that is unless they are reimbursing YOU then it's okay to be in check form. They sent me a check for the deposited amount as we did not use them on the final night minus the $75.00 administrative fee. So they kept the administrative fee of $75 AND and a credit card fee of $80. I would recommend but only for their care, NOT THEIR ADMINISTRATIVE PRACTICES. Beware of the fees! IF I ever get my $80 back, I'll update my review. UPDATE: I have received a check for the $80.00. I have changed my review to 4 stars. Again, I loved the Caregivers and the folks behind them. But my feelings on how I was told that Dr Greg would absolutely not reimburse the $80 causes them to lose a star.

My grandmother recently entered hospice with limited time remaining per her doctor's assessment. We…read moresought professional caregiving services, and in interviewing agencies over the phone, we were clear and direct about the services required. A significant, and common, part of her hospice care would entail administering meds, and we inquired about this directly over the phone. We were assured that this was a service that Home Instead provided, and we moved forward with scheduling an in-home assessment. At the appointment, the service professional said that they, in fact, do not administer meds. I would have hoped that an agency that provides care during such vulnerable times would be direct and sensitive in answering questions related to caregiving before moving forward with services. The misleading information presented to us over the phone has resulted in wasted time and further delays in securing care for my grandmother. I sincerely hope that this review is considered and practices are refined to better inform potential clients, holding more respect and awareness of the stress, time, and emotional energy required to secure care at end of life. This could have been avoided had our direct questions over the phone been answered accurately. The unnecessary time spent at the at home assessment would have been better used enjoying the precious moments remaining with my grandmother.