CPV has been our HOA's management company for a few years, and we are so happy. Before CPV, we went…read morethrough multiple companies, and were always disappointed. CPV is the first company that delivers on every front, and their staff is so kind. Our manager, Aaron L., is exceptional. He is very knowledgable, experienced, resourceful, efficient, proactive, responsive, and a pleasure to work with. Their fee is quite fair and competitive. Personal, competent, consistent service. Highly recommend CPV!

This is our home owners association. I pride myself with following rules and guidelines. I first…read morereceived a violation that was not even for my house. I had to get that corrected . I complained about people parking in front or by my home and I was told to go hunting for where they lived so they can address the fine. I received a current violation without warnings. They stated I received two courtesy letters which we never received. The letter received already assessed a fine. Our neighbors and neighborhood doesn't follow any of our guidelines. People still park in the streets and by our house all the time. Trash cans never get put in back yards and stay in front of peoples homes. Garages are still used for living spaces . I got a fine for tree branches hitting our home. For a company that prides in customer service has ineffective communication with home owners who actually follow the rules but there are homeowners that continue to have non maintanced yards and trash bins in front of their yard.

They don't serve my area (North San Diego County), which is a bummer. BUT the team was extremely…read moreresponsive, and they reached out within less than 12 hours to let me know. Filling out the form to request partnering was simple, and their website was easy to navigate. Hoping their area of service expands in the future!

Reached out to this company regarding a rental property and had a discussion with Peter Carabetta…read more Peter requested a bit of information about my property and said he would get back to me. It's been over a week and I've sent two follow up emails to Peter with no response. If he is this unresponsive to a potential customer, it concerns me how responsive he would be to a guest in my residence. I wouldn't use or recommend based upon my limited interactions.

Please do your research, due diligence and visit the property during the day and night to see if…read morethis is the right place for you. Ask the right questions and READ ALL THE REVIEWS ABOUT PILLAR FOUNTAIN HILLS. These units are extremely expensive with additional monthly fees that add up fast. Make sure you have full transparency, full disclosure and even if you get the opportunity ask tenants for their honest feedback. Good luck!!!

Moving to Pillar Fountain Hills has been the Best moving experience of my life! Yes, this is a…read morebeautiful community, but what really makes it so superior is the incredible management team of Mickey, Jeff, and Eric. Mickey, the manager, is Amazing, so personable, and her goal is for you to be 100% happy, and Love living at Pillar Fountain Hills! Jeff and Eric are the same! I am so impressed with how quiet, clean, and upscale Pillar is - everything you could ask for, and more! Move here and you will Love it!

I lived in these apartments for 14 months and was mostly a happy resident here…read more These apartments appear to have been a great real-estate investor opportunity a couple years ago where they have been renovated to suit a more affluent resident. This is good and bad because even though the units have been improved, the overall neighborhood hasn't. As such, it appears the property management company is under the impression that if they raise the price of rent to that of a Scottsdale-luxury apartment, it will just magically improve. My neighbors and I were among the $900/month cohort, and all of us eventually moved out when they increased rent to $1000+ per month. I'd say the aesthetics of the apartment are decent. I'd say about a 7 out of 10. Note that the previous property management company did a rush job on the painting and maintenance, so expect a few minor things to break or fall apart on you. Be sure to take numerous pictures of everything (and note all of them upon move-in inspection), so natural deterioration won't be held against you. I did not have any leaks or problems, but I have heard a few stories from my neighbors. The appliances and furnishings were brand-new in 2015. The kitchen backsplash is also a nice touch. The incandescent bulbs in the mason jars are a bit over the top and unnecessary. At least use CFL or LED bulbs, but this is just my preference. They are also in the process of upgrading everyone's windows to Low-E (energy-efficient) windows. I could definitely notice a difference, so if you haven't had yours upgraded, go ahead and ask the management team to schedule it in. I think they upgrade them when residents leave, but I'm not sure. The walls are made of block and I couldn't hear any of my neighbors, which was wonderful. The apartments are located along the SRP water canal. Right behind the canal is the AZ-51 highway, and it does generate a decent amount of white noise. I didn't realize how much noise there was until I moved away. Not a big deal, but if you're hoping for silence and serenity outside, it won't be found here. I suspect if you live in the middle of the units, the noise will be mostly insulated away. Be sure always to lock your doors, hide your valuables, and be vigilant against questionable activity happening along the canal. Unlike most apartments, the management team isn't on-site. Having increased privacy is great, but it also means that they don't get to respond as quickly for typical maintenance issues. The renovations to the pool are interesting, to say the least, but you can conclude that the management team is trying their best to deliver a luxury experience for residents. OVERALL, you will be happy living here. There are a diverse set of residents and all of which are pleasant. The management team is mostly hands-off (which I like), and the apartments are attractive on the inside. However, be sure to ask questions, talk to other neighbors, and take note of the conditions of the neighborhood. From what I can tell, the management team is willing to accommodate most people's requests. Check them out and ask them about what they have done to improve the place - I'm sure they'll be happy to share. Things that need to be improved: -- Doors need peepholes (viewers) so you can see who is at your door. -- Washers and dryers should be upgraded to full-size stackable units. Current units are not as efficient and consume a lot of electricity. -- The back area near electrical service panels needs to be accessible. If you trip a circuit, residents will be unable to access. -- Parking lighting needs to be improved. The lumens from the LED lights are about 800 and are only on for a short period (30 seconds, maybe). -- The cost of water is too high given the cost of rent. I would consider just including it. For $1000 a month plus tax, I expect water and electric included. -- Adjust the water pressure, so it doesn't reduce water flow as much. The management company just changed my water pressure without any notice and water just dribbles out of the shower. -- Stop spending so much time on the aesthetics. Focus on service and attention to existing residents. Ensure all gates lock securely, parking lots are well-lit, and are free of rocks and debris. -- Contact the local FedEx, UPS, OnTrac, and Amazon delivery services to ensure they have keys to the perimeter gates. Frequently, I had neighbors accept my packages or had to answer frantic phone calls from the Amazon driver since they can't get in.

Truly exceptional support for owners and tenants. Can't be more grateful. They are honest,…read morepersonable and trustworthy.

We've had a great experience with True10! Rhett has been terrific. Our property was on the market…read morefor a few days, we had multiple showings, and quickly had a well-qualified renter. I'd use them again in a heartbeat!

I have been trying to reach Taylor the listing agent on a property that I am interested in for 3…read moredays, multiple calls(no answer) email and texts. Finally after 3 days I got a text with a lock box code. Drove to the house tried the code multiple times and it doesn't work. Called the agent twice while I was trying to get into the property as well as text her and got no answer. Thank you guys for wasting my time and gas.Very unprofessional!!! how are you a company managing rental house with people working for you that do not respond back to potential renters.

We have rented from this company for 3 years. By far, the best experience we have had with a…read moremanagement company. Our repairs were handled efficiently, we always got responses, and our exit experience was also great. They did have to charge us for a new screen door that was ripped but the price was fair and it was justified. We would have stayed with them but we wanted to be closer to Tempe and they didn't have anything coming available when our lease was expiring. When we go to purchase our first home, we will go to southwest mountain realty and work with this team again. Thank you!!

Tom and Shannon are very friendly and have created a great environment to rent. Any problems you…read morehave Tom and Shannon are easily accessible and will work with you to get any repairs needed complete. I stayed in the Camelitas which have great aesthetic. The outside is peaceful and a great place to enjoy some sunshine. The inside is modern and charming. Great central location that is walking/biking distance from many popular hot spots. Highly recommended!

Hands down Little Moe Property Managers have the coolest, cleanest and sharpest looking homes in…read morethe Valley! I toured dozens of places before finding my dream home from Little Moe, it was a perfectly renovated 1950's beauty by the architect, Ralph Haver. Most importantly, it was wonderful to work with such caring owners, Tom & Shannon, who made every effort to accommodate my needs and respond to requests within minutes! All in all, they offered the best value for the quality of home and the extra services & details provided.

Excellent service. Answered the phone right away. Super knowledgeable and helpful. Highly recommend.read more

ever time we have an issue with clogged plumbing and rat issue they never get back to you unless…read moreyou send several maintenance request. the issue never gets fixed they just put a band aid on thing. they say pest control is the tenants problem. they don't update or fix things horrible service