UPDATE: What's better than a review at the onset of a new…read moreexperience? A renewed review, of course! Upon receiving my renewal notice, I was fairly sure I would go another around with Aviva, despite some of my concerns with the new management. Low and behold, after a few months post-change, I am more in love with the property than ever! Love the new office manager. Love the new energy. Love that they brought back the Cornhole game by the pool even though the previous residents on the first floor complained about the "thumping sound after 8 pm". The new management has a wonderful balance that differentiates the incessantly noisy from the everyday noise of an apartment dweller. These apartments are reasonably quiet, given the Olympic size pull in the courtyard. The culture has improved exponentially. My favorite part is the office. To put it in perspective, the same day the new office "person" came to Aviva, I was locked out of a side gate. After confirming my identity, she came to the gate and personally let me in. 2 weeks later, the new UPS guy did not correctly register my package in The Hub (Amazon drop off location). When I called the office to determine if the package was incorrectly delivered there, the office rep looked up my address. She informed me that it had been delivered and would meet me there with the master key + there were 2 additional packages that were waiting for me in the office. Then, something absolutely astounding happened! She came to meet me at The Hub with both of my packages in hand. She then unlocked the box for me to get my additional packages. At this time, she introduced herself as my new property manager! Whoa!! As a 10 year apartment dweller, I must say, it has been incredible to have an office that is here for the residents, not here to sign leases. Love it here! Love my neighbors. Love the 24/7 workout area and business center. Love the cabanas. Love having a full size refrigerator and freezer. Love a full size water heater and roman tub. Most of all, I love the commitment to service, as that never goes unnoticed! You go Aviva!!!

This place is terrible. We were supposed to be moved in by a certain date and the day before we…read morewere supposed to get our keys they told us we were not able to until the following day (but hey we got a $25 gift card to Uncle Bears). When we arrive, the dishwasher was broken, paint chipping, painters tape left in appliances, doors grinding when closing, poorly caulked shower that they re-did while we lived there and it still needed to be redone. So I wouldn't be surprised if there is mold in that bathroom. The parking here is horrific and the employees use guest parking spots near the front so you either have to pay for parking with the Zark app, or park a mile away in other guest parking. Then they sent out a notice for people not to park in the front of the office because all the guest parking was full for future residents, but would not have employees park elsewhere to accommodate the people living there (weird concept, I know). The gate was broken so many times and took weeks to fix there would be random people parking there, and staying for days. Anytime you send any feedback it's basically a thanks and go fuck yourself. All in all, we kept our space maintained, and received a whopping $19 back from our deposit. I barely leave reviews because personal experience does not always reflect everyone's experience. But, after everything, a $19 deposit was a big fuck you.

Looking for my son, the people in the office were knowledgeable. Property is nice for Apache…read moreJunction and pretty good prices.

This place is a joke. Police are here OFTEN as well as fire/ambulance due to overdose drug deaths…read more Dont leave anything outside because it WILL be stolen. The only thing this place stays on top of is towing residents vehicles. I've lived here for 3 years and my vehicle was towed because I backed in to unload groceries when I came home from work and never turned my car around before I went to sleep. As I go to leave for work in the morning, I immediately notice my car is gone, putting my job in jeopardy as I am now stranded. 300 hundred dollars later, I get my car out of impound. Avoid this place. TLDR - Sonoma Valley apartments allows crime, theft, drugs (including OD deaths) to go unchecked, but will tow vehicles for being parked backwards, IN THEIR ASSIGNED PARKING SPOT, on weeknights no less. The DECENT residents have JOBS that Sonoma Valley will willingly put in jeopardy over parking policy.

It's a very nice community with plenty of activities. It has lots of pros but a few cons such as…read moreexcessive H.O.A. fees. Many CCR restrictions. The price of many shows, dinners, etc are very high.

I am sorry to say I have to leave this beautiful community. Have lived here for 8 yrs. and it is…read morethe best place I have ever lived. Spotless, quiet, well manicured. You won't even see a piece of paper lying in the street. The HOA does a bang up job. You just smile when you enter the subdivision and their amenities top all. It is a 55+ community. My neighbors are wonderful (although most of them return to their homeland for the summer), but in the winter months we are all abuzz with many activities. I would recommend Sunland Springs Village to anyone looking for a 55+ community with lots of recreation.

We have never seen this place look as good as it does now. The managers, Paul and Christy, treat us…read morewell and are easy to talk to. They are wonderful. I can't brag enough about them! We enjoy them and their family. Their kids play music and we love to hear them perform. All my sisters and kids came to visit last month. They have been worried about us by ourselves down here but now they aren't worried when they saw how nice the park was and how things are managed. We love living here!

Response time and communication is on point! Very relaxing and peaceful place to live!read more

ABSOLUTELY RIDICULOUS Move out charges are absurd the amount of 1k + for cleaning and painting is…read moreridiculous! We occupied the unit for 1 yr and 5 months no pets no major damage and they sent an itemized bill for thousand and change for move out fees! PLEASE AVOID THIS COMPLEX AT ALL COST! It's not right to be charged for a carpet replacement that has absolutely NO damage and to paint over a few holes from picture and tv mounting. My last stay at Acero Cooley Was Nothing like this experience. I wouldn't Recommend this apartment complex at any cost. AVOID AVOID AVOID!!!

This apartment was a God send as I have been looking for as it was so difficult to find something…read moreaffordable and not asking for a million and one things. Nelly and her team made my move in process easy and stress free. Little hiccups that you would expect from an apartment but nothing to say took away from our experience. Thank you.

Office staff is very rude. I pay monthly for pest control lived here 2 yrs and every time I go to…read morethe office to ask for pest control they just keep telling me oh I'll put you down for Friday but Friday never comes still no pest control. I went to the office on Friday and the older Black lady seen me and just turned the sign to she was going on break back in 1 hour never asked what I needed. Can't wait for my lease to be up so I can get the hell out of here. Beware don't move in to these apartment's they are the rudest inconsiderate scammers you will ever come across.

I just drove by as I am searching for a new place to live close to my job. Just watched a drug…read moredeal go down in the unpaved parking lot and watched a tenant walk back into their apartment. I tried to reach the apartment manager and some nasty put-out lady with an attitude answered the phone. She seemed very put out to even answer my questions. I hear this is a section 8 property and it looks like it. The one handicap spot has a car parked in it and the sign is blank so that explains why a 20ish person is parked in the space without a handicap placard anywhere on the car. The rest of the property looks like it is full of sketchy people. My wife and I don't need an attitude from the woman running the front office if she acts like you are interrupting her day of doing nothing she has zero business working in a field where your job is to help people and she can't even make eye contact which also tells me she is a full blown liar. I am trained to listen for and notice these traits in people as I am a former police officer. The managers name should be Rounda as her story went around and never met in the middle and the prices changed twice. Is it a job requirement for this management company to hire shady people to run their operation? Moving on..Thank you

I guess the manager owns several properties so be careful because they have different numbers and…read moreshe is not a nice lady if you call more then one and there's no openings! If I could I would give her no stars, she was extremely rude! I only called this number once but she claimed I called multiple times and she had a disgusting attitude!!!

Stay far away from this place!!! They claim "Luxury homes" but at only 3 years old they are far…read morefrom it. my cabinets were falling off the wall toilet paper dispenser was falling off the wall. There is a hole in my shower pan. On top of the apartment just not being clean found trash and remnants from previous tenants along with unpatched holes all over the place. Office staff is super unhelpful and apparently think they are certified HVAC technicians as they told me it is normal for my ac to raise up as much as 3° from what it is set to and for it to run 24/7

Hampton Meridian might be a great place to live as long as you never need maintenance…read more I've been waiting for just under 3 weeks to have my washer repaired. I've been told twice that they are "short handed." When I complained to who I believe is the manager today, I was told a maintenance man was on property today dealing with an emergency. She assured me that she would send him over, probably within an hour. That was at 10:00 this morning, and it is now 3:00pm. Due to their "shortage," I've hade to pay $50 to do my laundry at a laundromat I rented from another Cal-Am property for almost 3 years, and never had a problem with service when I needed it. For over $1800.00 a month rent, I expect better service.