UPDATE: What's better than a review at the onset of a new…read moreexperience? A renewed review, of course! Upon receiving my renewal notice, I was fairly sure I would go another around with Aviva, despite some of my concerns with the new management. Low and behold, after a few months post-change, I am more in love with the property than ever! Love the new office manager. Love the new energy. Love that they brought back the Cornhole game by the pool even though the previous residents on the first floor complained about the "thumping sound after 8 pm". The new management has a wonderful balance that differentiates the incessantly noisy from the everyday noise of an apartment dweller. These apartments are reasonably quiet, given the Olympic size pull in the courtyard. The culture has improved exponentially. My favorite part is the office. To put it in perspective, the same day the new office "person" came to Aviva, I was locked out of a side gate. After confirming my identity, she came to the gate and personally let me in. 2 weeks later, the new UPS guy did not correctly register my package in The Hub (Amazon drop off location). When I called the office to determine if the package was incorrectly delivered there, the office rep looked up my address. She informed me that it had been delivered and would meet me there with the master key + there were 2 additional packages that were waiting for me in the office. Then, something absolutely astounding happened! She came to meet me at The Hub with both of my packages in hand. She then unlocked the box for me to get my additional packages. At this time, she introduced herself as my new property manager! Whoa!! As a 10 year apartment dweller, I must say, it has been incredible to have an office that is here for the residents, not here to sign leases. Love it here! Love my neighbors. Love the 24/7 workout area and business center. Love the cabanas. Love having a full size refrigerator and freezer. Love a full size water heater and roman tub. Most of all, I love the commitment to service, as that never goes unnoticed! You go Aviva!!!

I lived here and do not recommend, especially if you have pets. Beware of renting here!read more

Cleanliness outside is terrible, they don't keep up the landscaping which is mostly river rocks…read morethat are just dumped and then scattered around by kids. Insides are good and they do maintenance pretty well. Nothing in the playground except two swings and one is usually broke. Just dirt in this area and the two grills are old iron things that never ever get cleaned and the burnt charcoal is all around under and spread by the kids and sometimes they cover different areas with the black soot. Unless you call and complain no one ever cleans the area. No one cleans at all on any type of level, when the plants die it's because they never water them, no sprinklers at all. They die then maybe they pull them out! They have no security cameras at all, except right at the office. If you're lucky to live up front or in a one bedroom then it's a better looking area because all the kids live in back where there are two and three bedrooms. I'm unlucky and live around screaming kids with parents who don't really care.

From the owner: Our spacious, clean and inviting apartments offer lots of closet space, extra storage, w/d hook…read moreups, well equipped kitchens. With a pool, playground, and plenty of covered parking - why go anywhere else? 1 bedrooms are $522, 2 bedrooms are $600, 3 bedrooms are $700. Stop in and see all that we have to offer!!

It's a very nice community with plenty of activities. It has lots of pros but a few cons such as…read moreexcessive H.O.A. fees. Many CCR restrictions. The price of many shows, dinners, etc are very high.

I am sorry to say I have to leave this beautiful community. Have lived here for 8 yrs. and it is…read morethe best place I have ever lived. Spotless, quiet, well manicured. You won't even see a piece of paper lying in the street. The HOA does a bang up job. You just smile when you enter the subdivision and their amenities top all. It is a 55+ community. My neighbors are wonderful (although most of them return to their homeland for the summer), but in the winter months we are all abuzz with many activities. I would recommend Sunland Springs Village to anyone looking for a 55+ community with lots of recreation.

We have never seen this place look as good as it does now. The managers, Paul and Christy, treat us…read morewell and are easy to talk to. They are wonderful. I can't brag enough about them! We enjoy them and their family. Their kids play music and we love to hear them perform. All my sisters and kids came to visit last month. They have been worried about us by ourselves down here but now they aren't worried when they saw how nice the park was and how things are managed. We love living here!

ABSOLUTELY RIDICULOUS Move out charges are absurd the amount of 1k + for cleaning and painting is…read moreridiculous! We occupied the unit for 1 yr and 5 months no pets no major damage and they sent an itemized bill for thousand and change for move out fees! PLEASE AVOID THIS COMPLEX AT ALL COST! It's not right to be charged for a carpet replacement that has absolutely NO damage and to paint over a few holes from picture and tv mounting. My last stay at Acero Cooley Was Nothing like this experience. I wouldn't Recommend this apartment complex at any cost. AVOID AVOID AVOID!!!

This is by far the worst complex I've ever lived in. Everything feels cheap and neglected. When I…read moremoved in, the apartment was filthy--there was urine on the toilet and walls, thick dust everywhere, and it was obvious no one had bothered to clean before I arrived. The grounds are constantly dirty, with dog poop all over, and many units have serious water damage. The management is extremely unprofessional. Be very careful before signing anything--they'll talk about a 12-month lease during the application process but then slip in an 18-month term without clearly telling you. In my case, they had me sign a form stating the lease would end in 12 months, then moments later added an 18-month lease that I didn't notice right away. It felt deceptive and dishonest. To make matters worse, maintenance will just walk into your apartment without any notice. It's scary and a total violation of privacy. There's also a constant police presence here. While the place is advertised nicely online, actually living here is a totally different experience. I absolutely cannot wait to leave. Do your research and read every single word before committing to this place!!!

This apartment was a God send as I have been looking for as it was so difficult to find something…read moreaffordable and not asking for a million and one things. Nelly and her team made my move in process easy and stress free. Little hiccups that you would expect from an apartment but nothing to say took away from our experience. Thank you.

This is by far the worst place you could ever live. The managers don't return your calls. The front…read moredesk lady doesn't know anything and just keeps saying she'll tell management I went without a dishwasher for three months. My neighbors continue to smoke and it seeped into my apartment because it's not sealed properly, so my entire apartment smells like weed. There's cockroaches coming out of the vents that they haven't done anything about. I actually called contacted the city of Mesa to come out and they said that they need to get pest control in my apartment. The managers are awful. The water is contaminated there's black shit all over the pool is 90% of the time Green the pool chairs are all broken. It's trashed by the residence. All the grills are broken. The gym is very old equipment. The office space is just dumb. Nobody will help you once you're lease assigned, you are trapped. Since I've lived here there's been three managers about eight office personnel. They can't keep a maintenance guy more than a couple months because Maintenance knows how fucked up this place is. I know this place is cheaper than other apartments but trust me do not live here I spend probably an extra $200 a month just to keep my air quality clean. Keep my apartment trying to smell good.

I just drove by as I am searching for a new place to live close to my job. Just watched a drug…read moredeal go down in the unpaved parking lot and watched a tenant walk back into their apartment. I tried to reach the apartment manager and some nasty put-out lady with an attitude answered the phone. She seemed very put out to even answer my questions. I hear this is a section 8 property and it looks like it. The one handicap spot has a car parked in it and the sign is blank so that explains why a 20ish person is parked in the space without a handicap placard anywhere on the car. The rest of the property looks like it is full of sketchy people. My wife and I don't need an attitude from the woman running the front office if she acts like you are interrupting her day of doing nothing she has zero business working in a field where your job is to help people and she can't even make eye contact which also tells me she is a full blown liar. I am trained to listen for and notice these traits in people as I am a former police officer. The managers name should be Rounda as her story went around and never met in the middle and the prices changed twice. Is it a job requirement for this management company to hire shady people to run their operation? Moving on..Thank you

I guess the manager owns several properties so be careful because they have different numbers and…read moreshe is not a nice lady if you call more then one and there's no openings! If I could I would give her no stars, she was extremely rude! I only called this number once but she claimed I called multiple times and she had a disgusting attitude!!!

Stay far away from this place!!! They claim "Luxury homes" but at only 3 years old they are far…read morefrom it. my cabinets were falling off the wall toilet paper dispenser was falling off the wall. There is a hole in my shower pan. On top of the apartment just not being clean found trash and remnants from previous tenants along with unpatched holes all over the place. Office staff is super unhelpful and apparently think they are certified HVAC technicians as they told me it is normal for my ac to raise up as much as 3° from what it is set to and for it to run 24/7

Hampton Meridian might be a great place to live as long as you never need maintenance…read more I've been waiting for just under 3 weeks to have my washer repaired. I've been told twice that they are "short handed." When I complained to who I believe is the manager today, I was told a maintenance man was on property today dealing with an emergency. She assured me that she would send him over, probably within an hour. That was at 10:00 this morning, and it is now 3:00pm. Due to their "shortage," I've hade to pay $50 to do my laundry at a laundromat I rented from another Cal-Am property for almost 3 years, and never had a problem with service when I needed it. For over $1800.00 a month rent, I expect better service.