My husband and I have lived here for two years. We've only had one major incident during that…read moretime--a neighbor stole our package on camera and denied it to the police. Despite that frustrating situation, the office staff and maintenance crew have been amazing and always try their best. The staff was incredibly helpful and supportive when that trouble occurred, as well as with other events. I always recommend Mark-Taylor properties to my coworkers and friends. My mother-in-law only rents from them, which is actually how we ended up here. I am truly a firm believer in Mark-Taylor properties!

This place is terrible. We were supposed to be moved in by a certain date and the day before we…read morewere supposed to get our keys they told us we were not able to until the following day (but hey we got a $25 gift card to Uncle Bears). When we arrive, the dishwasher was broken, paint chipping, painters tape left in appliances, doors grinding when closing, poorly caulked shower that they re-did while we lived there and it still needed to be redone. So I wouldn't be surprised if there is mold in that bathroom. The parking here is horrific and the employees use guest parking spots near the front so you either have to pay for parking with the Zark app, or park a mile away in other guest parking. Then they sent out a notice for people not to park in the front of the office because all the guest parking was full for future residents, but would not have employees park elsewhere to accommodate the people living there (weird concept, I know). The gate was broken so many times and took weeks to fix there would be random people parking there, and staying for days. Anytime you send any feedback it's basically a thanks and go fuck yourself. All in all, we kept our space maintained, and received a whopping $19 back from our deposit. I barely leave reviews because personal experience does not always reflect everyone's experience. But, after everything, a $19 deposit was a big fuck you.

Cleanliness outside is terrible, they don't keep up the landscaping which is mostly river rocks…read morethat are just dumped and then scattered around by kids. Insides are good and they do maintenance pretty well. Nothing in the playground except two swings and one is usually broke. Just dirt in this area and the two grills are old iron things that never ever get cleaned and the burnt charcoal is all around under and spread by the kids and sometimes they cover different areas with the black soot. Unless you call and complain no one ever cleans the area. No one cleans at all on any type of level, when the plants die it's because they never water them, no sprinklers at all. They die then maybe they pull them out! They have no security cameras at all, except right at the office. If you're lucky to live up front or in a one bedroom then it's a better looking area because all the kids live in back where there are two and three bedrooms. I'm unlucky and live around screaming kids with parents who don't really care.

From the owner: Our spacious, clean and inviting apartments offer lots of closet space, extra storage, w/d hook…read moreups, well equipped kitchens. With a pool, playground, and plenty of covered parking - why go anywhere else? 1 bedrooms are $522, 2 bedrooms are $600, 3 bedrooms are $700. Stop in and see all that we have to offer!!

My parents bought a golf condo here and we came to visit them for Christmas. It is a 55+ community…read morebuilt around the golf course. The golf course is an executive course and is around $50 to play. There is a workout fitness center which I have used a few times and has basic weight training machines and treadmills. They also have pools at different ends with special pool hours for kids. At the fitness center I saw flyers for about 30 different things for people to do from stamping clubs to scrabble, dancing to oldies, dancing to Zumba. It said it is active adult living at its best and I would say that is true. My mom has gone to a sewing club and she is part of the ladies golf group. It is on the edge of Mesa near Gilbert and everything is very beige and well manicured and clean. My parents are from Fargo North Dakota and they have special get together for people from North Dakota! There are also people from Wisconsin, South Dakota in Canada well represented down here.

I am sorry to say I have to leave this beautiful community. Have lived here for 8 yrs. and it is…read morethe best place I have ever lived. Spotless, quiet, well manicured. You won't even see a piece of paper lying in the street. The HOA does a bang up job. You just smile when you enter the subdivision and their amenities top all. It is a 55+ community. My neighbors are wonderful (although most of them return to their homeland for the summer), but in the winter months we are all abuzz with many activities. I would recommend Sunland Springs Village to anyone looking for a 55+ community with lots of recreation.

We have never seen this place look as good as it does now. The managers, Paul and Christy, treat us…read morewell and are easy to talk to. They are wonderful. I can't brag enough about them! We enjoy them and their family. Their kids play music and we love to hear them perform. All my sisters and kids came to visit last month. They have been worried about us by ourselves down here but now they aren't worried when they saw how nice the park was and how things are managed. We love living here!

ABSOLUTELY RIDICULOUS Move out charges are absurd the amount of 1k + for cleaning and painting is…read moreridiculous! We occupied the unit for 1 yr and 5 months no pets no major damage and they sent an itemized bill for thousand and change for move out fees! PLEASE AVOID THIS COMPLEX AT ALL COST! It's not right to be charged for a carpet replacement that has absolutely NO damage and to paint over a few holes from picture and tv mounting. My last stay at Acero Cooley Was Nothing like this experience. I wouldn't Recommend this apartment complex at any cost. AVOID AVOID AVOID!!!

This is by far the worst complex I've ever lived in. Everything feels cheap and neglected. When I…read moremoved in, the apartment was filthy--there was urine on the toilet and walls, thick dust everywhere, and it was obvious no one had bothered to clean before I arrived. The grounds are constantly dirty, with dog poop all over, and many units have serious water damage. The management is extremely unprofessional. Be very careful before signing anything--they'll talk about a 12-month lease during the application process but then slip in an 18-month term without clearly telling you. In my case, they had me sign a form stating the lease would end in 12 months, then moments later added an 18-month lease that I didn't notice right away. It felt deceptive and dishonest. To make matters worse, maintenance will just walk into your apartment without any notice. It's scary and a total violation of privacy. There's also a constant police presence here. While the place is advertised nicely online, actually living here is a totally different experience. I absolutely cannot wait to leave. Do your research and read every single word before committing to this place!!!

the new management in the office are wonderful people very understanding and very helpful when it…read morecomes to communicatio they get things done quick and easy and especially when I'm in strestful situations they are always there to help and love the community and apartment much recommended to swing by and have a tour and Anna from the office is a wonderful person to have in contact with on any problems

Key fob- Review…read more1/5! My boyfriend and I each had a key fob to open the gates, as everyone does, they worked well for a little bit but then my boyfriend's fob stopped working. He went down to the office and asked for a new fob and they said they told him that they are trying to fix it and it was something wrong with the system. It never needed up working so I went down there and they told me the same dumb story. Anyway we never ended up getting a new fob because they're lazy and don't want to help anybody ever. DO NOT EVER LIVE HERE THEY ARE TERRIBLE AND CHARGE YOU FOR THINGS TOU DONT OWE. Refrigerator broke- Review 2/5 In the beginning of August 2024, while living at this terrible complex, our refrigerator broke. I put in an emergency request for it to be fixed. 4 days. IT TOOK 4 DAYS FOR THEM TO COME FIX MY FRIDGE. Absolutely insane. Don't have any emergency needs because they won't help you quick. We threw away over $400 of food. Never answer calls- Review 3/5! My boyfriend and I lived here for 2 years and let me tell you, getting ahold of anyone............ well actually you can't because they don't answer their phones. Oh and if you leave a voicemail. They don't respond. Best bet if to physically go to the front office but you'll be lucky if someone is actually even in there or isn't a complete asshole. Every time I called the first call would ring to voicemail then after that if I called a second and third time they would decline my call. To top it off they rotate through front office staff like toilet paper. And they're always terrible. Charged for rent- Review 4/5! We decided not to renew our lease as we kept having issues with the front office and we wanted a bigger place. We gave our notice exactly 60 days in advance as the lease says. Our lease was up 5/31/2025. We moved out a week prior on 5/24/25. I went back on 5/31/25 and scrubbed the whole apartment so it was clean when we handed the keys over. That day, 5/31/25, my boyfriend walked over to the office and HANDED THE KEYS TO THE LADY AT THE FEONT DESK!!! Well, about a month goes by and I get a letter in the mail from collections. They didn't email, call or send us a letter stating we even owed anything. Sending us to collections with no communication was ridiculous. Part of the collections was for a cleaning fee of about $130 and the other $300 WAS FOR JUNE RENT AND WE WERWNT EVEN THERE!! How would we be there if we have the keys over in May?? See review 5/5 to hear how terribly the handled it. Spoke to manager- Review 5/5 When we first got the collections letter, I called the office approximately five times in one day and not a single time did they answer my phone call. I also left 2 to 3 voicemails and none of them were returned. Shocker right? Again goes back to her review number 3. My boyfriend called as well and again no answer. I went down there to talk to the manager. When I got there I talked to the front desk, which are always rude. She told me that the manager was gone and would be back in approximately 30 minutes. I went and waited in my car. I then came back in and asked her if the manager was back and she said that he was not, but would let me know when he was in, so I was sat in the lobby and waited. About 30 to 45 minutes had passed by and I went to go ask her if the manager was in so I could speak to him and she was not there. I walked up to the door that led to the rest of the office that only employees are allowed in and the manager was sitting at his desk and he asked if there was anything he could help me with. I told him actually I have been waiting to talk to you about a collections letter I got and the front desk lady was supposed to tell you I needed to talk to you. The manager informed me that she went to lunch. Leaving me there and going to lunch without informing the manager again shows how disrespectful and rude this company is. I proceeded to tell the manager that we handed the keys over on May 31 and we should not have been charged for June rent. He said he will look into it and give me a call back to see if he could fix the problem and I never received a call back. The collections company did call later that week and stated if I did not pay the collections then it would go towards my renters history so we paid it to not get any penalties. But till this day, we were basically robbed of $430 something dollars because they charged us for June rent when we were never there, but nobody will help us or knows how to communicate and return calls. PLEASE DO NOT LIVE HERE! They don't care about you.

I just drove by as I am searching for a new place to live close to my job. Just watched a drug…read moredeal go down in the unpaved parking lot and watched a tenant walk back into their apartment. I tried to reach the apartment manager and some nasty put-out lady with an attitude answered the phone. She seemed very put out to even answer my questions. I hear this is a section 8 property and it looks like it. The one handicap spot has a car parked in it and the sign is blank so that explains why a 20ish person is parked in the space without a handicap placard anywhere on the car. The rest of the property looks like it is full of sketchy people. My wife and I don't need an attitude from the woman running the front office if she acts like you are interrupting her day of doing nothing she has zero business working in a field where your job is to help people and she can't even make eye contact which also tells me she is a full blown liar. I am trained to listen for and notice these traits in people as I am a former police officer. The managers name should be Rounda as her story went around and never met in the middle and the prices changed twice. Is it a job requirement for this management company to hire shady people to run their operation? Moving on..Thank you

I guess the manager owns several properties so be careful because they have different numbers and…read moreshe is not a nice lady if you call more then one and there's no openings! If I could I would give her no stars, she was extremely rude! I only called this number once but she claimed I called multiple times and she had a disgusting attitude!!!

Stay far away from this place!!! They claim "Luxury homes" but at only 3 years old they are far…read morefrom it. my cabinets were falling off the wall toilet paper dispenser was falling off the wall. There is a hole in my shower pan. On top of the apartment just not being clean found trash and remnants from previous tenants along with unpatched holes all over the place. Office staff is super unhelpful and apparently think they are certified HVAC technicians as they told me it is normal for my ac to raise up as much as 3° from what it is set to and for it to run 24/7

Hampton Meridian might be a great place to live as long as you never need maintenance…read more I've been waiting for just under 3 weeks to have my washer repaired. I've been told twice that they are "short handed." When I complained to who I believe is the manager today, I was told a maintenance man was on property today dealing with an emergency. She assured me that she would send him over, probably within an hour. That was at 10:00 this morning, and it is now 3:00pm. Due to their "shortage," I've hade to pay $50 to do my laundry at a laundromat I rented from another Cal-Am property for almost 3 years, and never had a problem with service when I needed it. For over $1800.00 a month rent, I expect better service.