They were a nightmare, don't use! They came out for annual maintenance said we needed a condenser. A different guy showed up for install, said condenser was good just needed a adjustment. Called back, still wasn't working; another guy showed and said we needed a regulator. Another guy showed up to install regulator which took him 9 hours. That night it stopped working. Called and another guy showed up and said coils were leaking. During this process, I had called numerous times to complain. I was told someone would call me back and they never did. There was no continuity as it was a different repairman every time. The first four times they came , we were told the coils were fine. We did end up buying a new unit with different company. read more

We have had to use Semper Fi twice to repair our A/C unit. Both times customer service representative was very professional and collected my address and issue. Dispatch on both was less than one hour to my home. Both technicians (first I don't remember name) second (Tre'von Myles) were concemate professionals. They showed me what was needed to do the repair, no push for other things. Got the A/C going both times within an hour. I would recommend this company to anyone who is looking for a great service company. Thank you Semper Fi!!!! read more

I was very impressed with your technician that came out. A tech who is only a year and a half old in the business. He's very knowledgeable and very thorough with what he's doing. I've been in the industry for 30 years and if I had my company again, I would hire him in a heartbeat, so thank you. read more

I was hopeful reading all the reviews for this company but the technician who came out did not even look at the AC before deciding we need a new unit because it's old. I understand they eventually need replacing but we were told there is nothing that could be done and were quoted $16,000. The whole visit was spent seeing if I qualified for financing and I'm glad I didn't because I would have ended up with a loan that is impossible to pay off. The $16,000 was after a discount for having a family member in the service. I called another company out and the owner thought the quoted price here was ridiculous and quoted HALF the price I got from this company. I then see an ad on Facebook about a giveaway AC unit that says a value of $7,500? Less than half of the quote I was given? I feel like my desperation was taken advantage of because I have dogs and was worried about their safety. We bought window units for now until we can figure out how to pay for a new AC. I had a full mental breakdown over thinking I would never be able to afford it if it's $16,000. read more

These guys are awesome. Their techs never try to sell me anything that's not needed and educated me on how to monitor my water heater and AC. They recommended I run my water heater til the wheels come off rather than trying to sell me a new one even though it's 19 years old. read more

I have never been more upset with a company than I am with this one. I had a man come out and tell me I had to get a whole new system and he explained why. He also said that since he was putting the ordering before 8 p.m. that someone would bring out a temp room air conditioner that night. Noone showed up. The next day he showed up, and I was outside working on my irrigation system. I figured he knew what he was doing. He brought in the unit and then told me it would only cool a small area, then he left. Later that evening it got so hot in the house. The temp unit he brought in was vented to the outside thru my window. There was a exhaust tube that he used blue painters tape to hold it to the unit. It got so hot the tape melted off and the unit was exhausting into the house. I called him and he said you were working on your irrigation systemwhen I got there. I said yes, so. He said you should know how to tape it back on. You expect me to drive 4 hours to put the tape back on. I told him no and I hung up. What I expected was a unit that worked without problems. The installers came and put a new unit in. 3 days later I was looking at the thermostat and I see messages that the unit isnt working right. So I called them. They sent it a guy and he started talking about not enough air coming up from the floor vents and possible another grill in the furnace room for more air. He said he would be back in 2 days after he bought the parts. Today was the day he was suppose to come. A different guy came and I explained the situation to him and showed him that the only problem is the venting of the furnace room. The unit they put in was bigger than what was here and it requires more air flow. I had left the furnace door open the last 2 days and no more errors. This guy said he doesn't have parts either. I waited till almost 7 pm for him to show up to tell me there's nothing he could do. He said he would report the issue and the people that installed it need to come put a new grill in. This company seems to be like monkey and the football, but the football is missing. I went with this company because the owner had a military background and I thought he would demand the people that work for him would have some kind of ethics. SHOP AROUND BEFORE USING THEM AND DONT GO BY THE PERSON THAT OWNS THE COMPANY read more

Very Overpriced, pressure sales tactics and they do not stop calling or texting even after you have asked to be removed from all contacts. The amount of calls, voicemails and text from this company is overwhelming and out of control. Just stop already! If someone does not respond after the 15th attempt and tells you to stop, get a clue and give it up already! Also, the "discount" they offer on new units is only after they have marked their products up significantly. Still higher than all other quotes I received even with their $10k+ "discount". read more

Unfortunately, a recent experience with Semper Fi Heating and Air compels me to leave a negative review and not recommend this company. In July of '21 we purchased a new Rheem HVAC unit from Semper Fi. When the unit was delivered it was non-operational. The problem was initially diagnosed as a bad blower but after several trips, phone calls and many days it was determined to be a bad control board. The repair took 10 to 14 days to complete. Fast forward to June 2, 2025 (one month shy of 4 years later) and the unit stops working. The problem is again initially diagnosed as a bad blower but ultimately ends up being a bad control board. Déjà vu. Things break, I get that, but it took no less than 7 trips and 29 days to repair the unit. All while temperatures reached as high as 116 degrees. Also, it was 7 times that required someone to be at the house to meet the technician. That is not easy to do if you have to take time off from work. There were MANY phone calls to Semper Fi which were fielded by customer service representatives that documented the problems. However, while they are the front line for customers that are at their wits end, they cannot solve the problems only to relay them to the service department. My biggest frustrations with my Semper Fi experiences are: The company's standard operating procedure is to have the technician call 20 to 40 minutes prior to showing up to verify someone will be home for your ALREADY scheduled 4 hour service window. A quick heads up, sounds good right? However, they call from a number not associated with Semper Fi and if you miss or screen the call (because who answers calls from unknown numbers) they cancel your service appointment. You go back in the queue. The misdiagnosis of the initial problem and other mistakes, leading to delays in fixing the problem make me feel as though I am paying for on the job training. The lack of parts in stock. Both times when the unit failed it required parts that were not in stock and/or backordered. If you sell the units, keep the most common parts in stock. Overpriced labor cost. While the parts were covered under warranty, the labor was not. The initial misdiagnosis of a bad blower was quoted at $880 labor to replace it. They require 50% of that amount upfront to order the part. It took the technician about an hour to install the new blower and then determines that it was not the problem. Even if you allow for an hour of travel time it's still $440 per hour. They did refund the money after I asked because the part and therefore the labor to install it was unnecessary, but again, $440 per hour? Requests to speak to the owner. There were MANY times we asked for Jesse the owner to call us, he did not do so. Jesse promotes he is a Marine veteran, and if he is what he says he represents as a Marine, then why would he not call and speak to us directly to resolve the matter? Semper Fi's website says "commitment to outstanding customer service, dependable and honest service; provide reliable and efficient service and 100 percent satisfaction guaranteed; delivered on time, on budget, as promised; specializes expert HVAC technicians that are highly trained providing world class AC service and performance, unmatched expertise and customer care quickly diagnose problems; take pride in providing honest, efficient solutions; 24/7 emergency services". Simply NOT so, in our case badly missed. I would like to think that my experience with Semper Fi was an anomaly but both instances were strikingly similar. Maybe it is an entire HVAC industry thing? What I do know is that when the 18 year old AC unit in my primary home fails and needs to be replaced I will roll the dice and use someone other than Semper Fi and for that matter Rheem. HOORAH! read more

TL;DR - Semper Fi is all talk and can't deliver. Check out Better Business Bureau reviews for more fun stories. Quick backstory: i decided to give Semper Fi a try because I believe that our veterans get the short end of the stick and working as a DOD contractor, I've seen how the government is chipping away at their benefits and imposing higher costs for co-pays and things of that nature. So on 04/15/2024, I had Semper Fi come out to do an A/C tune up for both of my units. The technician seemed nice enough at first, explaining all he was going to do (ensure everything was working correctly and blowing out dirt from the units). About 5 minutes after starting the job, he tried to upsell a duct cleaning and Reme UV light for both of my units. I declined because $5K+ was ridiculous, and he went back out to do the job I was paying the company to do. He told me everything looked good, but recommended compressor savers for both units. Here we go...more upselling to the tune of $886. I ended up agreeing to having him install them because he said it would make the start up of the units a bit quieter. The job was completed, I paid, and he left. I noticed over the next few weeks that one of the units wasn't quieter and chalked it up to the tech talking out his ass to make the upsell. That's when I decided I wouldn't use them again in the future. Fast forward to 11/07/2024, and I had Parker and Sons come out to give my furnaces a once over. They performed a complimentary check of the A/C units and reported that a compressor savers on one of the units wasn't working and showed me how the compressor was getting too many amps. He said he could replace it and quoted me a price, but knowing that I should have a warranty still on the part, I declined, saying I would contact Semper Fi. On 11/07/2024, I called Semper Fi and spoke with a lady that seemed confused about what I was asking for. After several minutes of explaining the situation, I think she grasped what I needed. She took my info and issue and "forwarded to the install team" for them to review and I'd hear back from them. I didn't hear back. On 11/09/2024, I sent an email to Semper Fi's customer service explaining the situation and I forwarded a picture showing the amps the compressor was receiving to show the compressor saver wasn't working and also my invoice from April to try to help them out. I never heard back. On 11/12/2024, I called Semper Fi again and spoke to a different person and had to explain everything again, he seemed to understand the situation and told me that since Parker and Sons found the issue, Semper Fi would need to send out a technician to test the system themselves and I would need to pay a $75 service fee. After some back and forth, he said they would waive the fee and would send someone out the same day between 4pm and 8pm. As I sit here and write this it is now 8:45pm. No one has called to say they weren't going to make it tonight. At this point, I think I'll pay for Parker and Sons to replace the compressor saver. They are more expensive, but at least they can deliver. read more

Overpaid for an AC unit for my 900sq/ft condo, $10,000!! I thought it's fine, I support the vets. They installed the unit, and now my whole electrical is shot. The lights flicker, turn on and off randomly, lose power all together. They refuse to configure the electrical or fix the issue and now tellinging me to hire an electrician to take care of that. Spending $10,000, I was hoping I'd get the best service and quality possible. That's not the case here. DON'T HIRE THEM IF YOU VALUE YOUR MONEY. read more

Semper Fi installed a 3 Ton AC when my original unit failed after 15 years. I initially tried to get an estimate, but their representative Chris Jackson got upset when I said wasn't going to replace the AC until it broke. He said the estimate was $40K and quickly ran out. Then only a week later the AC stopped working just before I was scheduled to get a free tune up by Semper Fi. I got an estimate from Rafael Rivas who mispresented much of the system specifications. He said the JCI 14S had a SEER of 16 when it was actually a SEER of 14 when I checked on Google. He also said the contract included free maintenance for 10 years, when it was actually 2 years of free maintenance. Then Semper Fi charges $17.75 for the twice a year maintenance, very reasonable tub not what Rafael said (and repeated three times). Essentially, I had to get everything in writing and check everything in detail for errors. For instance, they swapped back the 16S unit for the 14S unit with the lower SEER of 14 at the last revision. I caught it before the install, and Semper Fi had someone drop off the correct 16S unit while the installers waited. They didn't replace the refrigerant plumbing embedded in the wall, which Rafael claimed they would do. But that was reasonable as I didn't want them chopping up my walls to route new pipes. The install went mostly well. After the installers left, the two-zone system didn't work right, and the cooling wouldn't go below 76F when set to 70F. (The previous unit went down to 68F just fine.) Semper Fi sent out another repairman the next day who found a temperature sensor was placed in the inlet instead of the outlet, which fixed the problem. It now goes down to 70F as set. Overall, the value was very good. It's hard to find information on the Johnson Controls Inc. (JCI). The installers said JCI is the parent of York, but JCI is a better quality. The attic frame was destroyed to get the coils into the attic. However, Semper Fi paid for sheetrock repair which was done great the next day. The nicest bonus was the free duct cleaning. They also cleaned the dryer vent that was very badly clogged from years of neglect. In all, the price was good, the system works well after some fixes, and the bonus duct cleaning was nice. read more

Great installation Team, Quick, Safe and done right the first time. Work site left clean.

David Davidson came out as requested for Semper Fi HVAC and looked over my home and AC since my Air conditioning had failed and we were living in 92 degree temps inside. He suggested allowing our original AC to defrost for several hours with only the fan on. That bought us about 80 degree air until our scheduled new installation on this past Friday. The guys were efficient, professional and gave me the best quote from all the ones I checked out. I strongly recommend SEMPER FI Heating & Air is. Solid bet for replacement of your AC and ours was the original unit from 2003. Now I'm enjoying great temps within with great warranties on the new unit. Thank you Semper Fi - Hooah!! read more

These guys are clowns. The discounts they offer won't save you any money in the long run because you'll be stuck paying for their mistakes! I hired Semper Fi last May to replace my old A/C unit and supply vent. The original job took several days because they brought the wrong size vent and had to come back a few times to fix their issues. Fast forward to July when the brand new A/C unit stopped working on a 115F day. The issue was due to a bad installation job and it took over 24 hrs for them to get the unit running again. Absolutely miserable experience. But wait there's more! Last heavy rain, water started dripping through my ceiling. The source of the leak was the point in my roof where the electrical lines for the A/C penetrate the roof. The previous A/C unit needed less length on the wires to be exposed (you can see where the tar was part way up the conduit where it met the roof originally). Semper Fi pulled the wires out of the roof further and did not properly protect the exposed wires or the roof penetration from rain. It is a simple fix to add flashing around the conduit but when I called and requested them to fix the issue per their workmanship warranty they said it was not their responsibility. To claim that it's not their job to properly waterproof the roof penetration point they modified during their install is unbelievably poor work. The water damage from the leak has cost me thousands of dollars to repair. So in summary they did a poor install that has had multiple issues that have been miserable and expensive to deal with and I've only had this unit for a year! Do not trust these clowns with your hard earned money, you will regret it. read more

Semper Fi Heating & Cooling - Exposed electrical lines without proper protection from rain - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

I have been very happy with Semper Fi. The salesperson was very professional and well informed. I have recently had them out for a service call to balance the air flow, they were timely and effective. I highly recommend this company. read more

I called Semper Fi A/C because they were running a special on tune-ups, $17.75. Yes that price is correct. I bought the house earlier in the year, so I want a company to have a closer look at it thnn the home inspector i hired when i bought the house. Semper Fi wanted to schedule the appointment for the same day. Caesar came out, he was wonderful. He cleaned the unit and checked the voltage of various parts. He took pictures of them, showed them to me and told me the acceptable range of readings for each part. My unit didn't need any work, and they did not try to sell me anything. I paid the $17.75 and was very happy with their service. See you next year. read more

Way over priced for supplying a hot water heater and insulation. $ 4,600.00 Water heater sprung a leak on Saturday. Did not show up until 2 PM Monday. Without water the whole time. Ask what the water temperature would be. He said 120 f. Water temperature is 135 f. Called them about it and never received a callback. I Would not use this company again. They talk customer service but they do NOT follow up with customer service. read more

Great service and professional technician has great knowledge came for a tune and made sure my ac is running all summer long.

I never like paying for repairs, but Semper Fi makes it tolerable. They are great a scheduling for emergencies after hours, which is how I found them. If you are an Army Parent like me, they offer a generous military discount. For the past year, I've been taking advantage of their seasonal tuneups. I've had to replace a few parts here and there to avoid disaster on 120 degree days. But that's the point- I haven't been without air conditioning in hellish AZ in a few years thanks to Semper Fi. Their techs are really professional and knowledgeable. Literally I sleep cooler and more soundly knowing that my a/c is in good working order. It's great! I highly recommend Semper Fi! read more

Great job! Thank you for service. Tune up helps keep my AC in good health. Thank you again for job well done!

Needed old system fixed. Cost to fix an 8 year old unit would half been at least half the cost of a new unit. The techs that installed the system worked very hard in the sweltering heat to get are new system running. They fixed the messed up duct work from the previous installs so now are rooms ate actually cool. Added bonus of a much needed duct cleaning for free. Initial service and new install within 2 days. Follow up calls to check on service received. read more

I already posted my Negative review a while ago. They never responded or offered to repair/replace what their employees broke. They do not care about their customers at all. read more

Ernesto was forthcoming in our sales meeting re:a mini-split. Enrique and Abel did an excellent job prepping the room for installation. Covered furniture, cleaned up after themselves, very respectful of the property. Both took the time to review functionality and allowed us to ask questions. Very pleased. read more

Do not do business with this sham of a company. We spent over $15k for A/C and heating. The first A/C unit kept failing, so it was replaced with a different unit. That unit failed. People blamed each other and finally it took a review on Google to get any response... if I took the review down. A year later and we have someone who was supposed to do the yearly check scheduled to arrive between 4-7. At 7 we call. They're 15 minutes away. 45 minutes later and another call to find out they went to another call. No notification. Every single experience has been frustrating and ridiculous. No one stays employed here because they know how poor they treat people. Not one interaction has been positive. I regret hiring them and buying into the pro armed services schtick. DON'T MAKE THE SAME MISTAKE read more

Scheduled appointment for water heater drain and A/C check. First tech came out yesterday, June 17, 2025 and drained my water heater but could not get the Anode rod out of the water heater which I wanted checked and possibly replaced. I asked how much for the rod IF you could get it out and he said over $500. I then said I could pay twice that amount and get a new water heater (not from this rip off company though). STAY AWAY. The A/C tech never showed. RIP OFF, RIP OFF, RIP OFF! read more

They are scammers was told I needed a brand new unit and duct work shown pictures of a unit that was not mine broken coil (I am in a wheelchair and cannot get on my roof) lied to about the age of my unit was told the only option was to replace. I got two second opinions my unit is only 5 years old no broken coil recommend cleaning read more

Had the 17.75 tune up. The guy came and my wife was there but he wanted to talk to me about everything and said he would contact me on coming back to go over everything. Haven't gotten ahold of him so have no idea what's going on with my system. Did have a random guy saying he was from the office call me and he had no idea about what we needed. He asked me the age of my system, sqft of my house, and then asked the size of my unit. He know nothing about the information. Then he just blurted out it's time to let it go you need to replace your whole system. Talk about money grab. Never use them. Run away read more

Don't make the same mistake I did. I had heard of these guys and the fact that they are Veteran owned was the reason I contacted them for my pre summer AC check up. When I called for an appointment I told them that I have two AC units. When the tech came I also told him that one of my units does most of the cooling for my house so he went ahead and checked both units. He went into the attic and checked it out and came down with a bunch of pictures and said what a terrible job was done with our four year old AC installation. He said that the ducts needed to be cleaned and needed to be "AeroSealed" to correct any holes in the ducts. He quoted $3400 which sounded pretty expensive but foolishly I went for it and gave him 50% down. When the duct cleaners came they said they had a work order to clean one unit. We called him immediately and he said "I can give you a quote for the second AC unit". The guys who came later to AeroSeal said the same thing. Why in the hell would I only want one unit to be serviced? We talked to someone in their office and when they called for the final payment and I asked for a manager to call me regarding this. It has been over three weeks and no response. So don't be a fool and trust these guys like I did. read more

We had service beginning of the month. I was super impressed. When things didn't work the way we'd hoped, I emailed and text both numbers that were super responsive when I needed to spend money. Now asking questions, crickets... super disappointing as I thought we'd found a company to stick with. read more

These folks are wayyyy over priced, and what ended up being a 400.00 repair by an independent contractor the SemperFi tech told me the only option was replacing the the entire system for ~16,000.00. The independent contractor pointed out it was a small leak in freon on the outside copper pipe which he repaired and added some freon. How do these people stay in buisness, seems the only thing they do is recommend you buy a complete new system from them. read more

I had problems from the start. I thought things were rectified after I had a supervisor check the work. He finally had a team redo the return line and suggested a 'Dog House' for the outside unit. The team doing the work said it wasn't really needed and showed me what they could do. I visited my neighbor who had Semper Fi install a new heat pump ~ it looked nothing like what was explained to me. It was very nicely done. I haven't heard back, looks like "always faithful or always loyal", means different things to different individuals. read more

Find another AC company. Don't show up for service calls-overpriced parts. Thought a veteran owned business would be reliable-not this one. read more

This company does not honor the free tuneup they promise you when you get a new system installed. They cancelled on me twice. Plus they are way overpriced. Now they claim they are coming tomorrow. I'm quite sure they won't show up based on other reviews here. Save yourself some time and money and find an honest, ethical company. read more

I had my HVAC system repaired by Semper Fi recently and was very pleased with the service I got. Their quote was a substantial amount lower than the two other companies I called for a quote. The service person I worked with is Mahla Armenta. She was knowledgeable, skilled and very thorough in her assessment and repair and made certain that my job was done perfectly. I found Semper Fi to be a great company to work with and you'll be very happy if Mahla is your service repair technician. read more

Semper Fi Complaint On October 29th, I contacted Parker and Sons regarding an issue with my air conditioning unit. Their technician diagnosed that the blower motor needed replacement and provided a quote. Seeking a second opinion, I called Semper Fi Heating and Cooling, and their technician visited the same day. After inspecting the unit, he confirmed that both the blower motor and the condenser motor needed replacement. I agreed to the quoted price. Later, the Semper Fi technician informed me that the parts were under warranty. He returned on October 30th to replace the parts but, after spending over an hour on the roof, he halted the work, claiming there was wire damage and blaming Parker and Sons for the cut wires. I contacted Parker and Sons, who disagreed and provided video and pictures showing the fan was operational during their last check. The initial Semper Fi technician had not mentioned any cut wires or issues with the fan. I later learned that the fan could not have been operational if the wires were cut at that time. I spoke with the manager of Semper Fi, forwarding her the evidence from Parker and Sons. On October 31st, the manager called to inform me that Semper Fi would not repair the wires, citing an invoice from their initial technician stating the wires were cut during his first visit. She insisted that Parker and Sons were responsible for the wire repair. I paid Semper Fi a $600 deposit, which has not been refunded, and they still have the warranty parts. This situation affects my 94-year-old mother, who has dementia and has lived in her home for 60 years. She is also a widow of a Navy veteran who served for over 30 years. As a local business owner and veteran advocate, I hope Jesse, the owner of Semper Fi, will address this issue promptly and demonstrate his support for the veteran community. We need Semper Fi to take responsibility and resolve this matter. Here's a shorter version: On October 29th, I contacted Parker and Sons about my air conditioning unit. Their technician said the blower motor needed replacement. I then called Semper Fi for a second opinion. Their technician confirmed the blower and condenser motors needed replacement, and I agreed to the quote. Later, he informed me the parts were under warranty. On October 30th, the Semper Fi technician attempted the repair but stopped, claiming wire damage and blaming Parker and Sons. Parker and Sons provided evidence showing the fan was working during their last visit, contradicting Semper Fi's claim. Despite this, Semper Fi's manager insisted Parker and Sons were responsible for the wire repair. I paid Semper Fi a $600 deposit, which has not been refunded, and they still have the warranty parts. This affects my 94-year-old mother, a widow of a Navy veteran. I hope Jesse, the owner of Semper Fi, will resolve this issue promptly. read more

I was impressed with them when I first tried them, very thorough, and informative although there was pressure to have vents cleaned and attic insulation put in. I still purchased their monthly plan. When they came to do the winter tune-up all he did was point his machine at 2 vents and said everything was fine, then proceeded to pressure me into having the above items done. He never even looked at my system! I questioned why he didn't go up and look at the system. He said he would if I wanted him to, so he went up. Who knows what he did up there! What a shoddy company!! read more

Got a quote from these bozos that was so far above anyone else. The sales person would not leave my home until I finally said get the f*** out. Now they just spam my phone and my texts. This companies prices are over inflated. Show around I got the exact same unit installed for 4000 less. They say they offer a first responder discount but it is a joke. The next time they call me I will be paying a visit to their office. I am kind of looking forward to it. They ride on the back of being a great military friendly and run company. They are giving veterans a horrible name. read more

We got a whole new air conditioning unit about 3 weeks ago and it hasn't worked for the past 2 weeks. Called they came out and checked electric board was out. They came back today 2 days after the inspection to fix it. Turns out theres another problem with it and had to order another part that won't be here for 2-4 days. There shouldn't be all these problems on a brand new unit. I don't know if they installed it wrong or what but it's getting to be ridiculous. Now were getting over heated and the dogs are over heated. Don't use them if you want to over pay for stuff that doesn't work. read more

They had a tune up service advertised for $17.95. I have 2 units so it was $17.95 each. There was no service done. All the tech done was hook up an amp meter and said that both units were over amping and had to replace them. I explained to him that my wife is battling cancer and we can't afford new systems right now. he kept on and on about finance options and asked what would be a comfortable payment. Again, I explained my wife's health issue. He still didn't stop trying. he left and then sent an estimate to replace the systems. As a 26 year army veteran, I thought I'd give a veteran owned business the job. Boy, was I wrong. read more

super disappointing. We've used them for several times. I called for a clogged condensation pipe. As usual, they were super responsive and sent someone the next day. Unfortunately, the person they sent did not have the equipment necessary (his nitrogen tank to blow the pipe was empty) and he could not solve the issue. He said he would have to come back...but that did not happen for 3 more days. After waiting (with no A/C upstairs), he came back again and still had no nitrogen in his tank to blow the pipe. Ridiculous. Called them and they said they would send someone that same night, which did not happen. We called another company that came out the next day and addressed the issue. Super disappointing. I gave 2 stars because this company has been good to work with in the past, but man was this a bad (and miserably hot) experience. read more