The girl helping me was so nice!! The animals all looked to be in good condition and healthy! I got…read more13 fish and all lived and are doing extremely well

Pésimo servicio la persona que atendió hoy a mi perra resultó ser una persona sin profesionalismo…read moreni etiqueta, dejó a mi perra completamente sin pelos todo porque supuestamente tenía unos nudos pero hasta su carita la dejó sin pelo y mi perra es raza Schnauzer y el que sabe de esa raza sabe que su principal característica es su bigote y sus cejas y ella se lo pelo pues tenía nudos para mi simplemente es una incompetente y no sabe nada sobre la raza. Y créeme mi perra no tenía esa cantidad de nudos para quitarle todo su bigote y sus cejas esta señora lo que no sabe es pelar y está trabajando sin conocimiento. Para todo aquel que viva en Rochester y lleve su perrito a ese PetSmart no agenden con Laura D.

You can tell all the staff members are total dog lovers . They are all super friendly and so happy…read moreand excited to see the dogs come in. Our dog can't wait to get in there. I would highly recommend K9 to anyone looking for doggie daycare.

From the owner: K9 Resorts Luxury Pet Hotel is the premier environment for your pet. If you want your pet to be…read morepampered while you are away, then K9 Resorts is the way to make sure that happens. We offer the facilities, the staff, and the commitment for top of the line pet care. Not only are we highly regarded and nationally recognized, we are honored to have been rated the top pet care facility franchise in the nation by the International Boarding and Pet Services Association. We offer comfortable beds, spacious play areas with K9 turf treated with Microban, and a cage free environment is available as well.

I would never leave town without contacting Kristy to look in on my pets. She, Adam and the boys…read moretreat our pets like there own. Our pets love them almost as much as us! Please consider Must Luv Dogs if you are going out of town or just need her to walk Fido when you are stuck in that all day meeting.

Petworld Aquashop is the place to go for all your aquatic needs, the staff there is very helpful…read moreand knowledgeable

Stopped in tonight because we were told this is the best place to buy fish in Rochester. If that's…read moretrue, I feel bad for the Rochester market. We were incredibly disappointed with not only the selection of fish, but the quality and price as well. The prices were at least double on most fish compared to what we pay at The Fish Place in Tonawanda. The water quality was extremely poor in most of the tanks as well. The fish quality itself was hit or miss. They have some specialty bettas you won't find elsewhere which was cool, but the prices are insane. The cichlids were outrageously high priced for extremely low quality, washed out fish. We couldn't even tell the males from the females due to the poor water quality. My guess is that this is due to the amount of teenagers working at this store. When we stopped in on a Saturday night there were 3 teenagers working, all of whom couldn't stop talking about how they couldnt wait to leave work and making concerning comments about housing way too many anoles together in a tank. It's clear the kids working here have extremely limited knowledge of the care of the animals in this shop. The one good thing I can really say about this shop is that they had excellent prices on fish tanks and had a lot of unique sized & shaped tanks you'll have trouble finding elsewhere. They also had some cool planted tanks, but the prices were again very high.

When it comes to Petcos, this one is one of my favorites when it comes to customer service. I've…read moreonly had positive experiences here whether it's a question, a return, or help finding an item, it's always been pleasant.

I love this Petco - for a long time we've used it for our small pet needs! But today we had some…read moreweird things come up, that often get talked about for Petcos. It was not like this for several years in a row but this time it had gotten the old Petco problem of dirty stuff and badly kept pets for sale! The white mice especially were in rusted cages. It looked awful and chewing on rust isn't safe! The guinea pigs appeared scared, agitated, and looked scary. We wanted to buy a small travel case for our new hamster but the one we picked up to buy was dirty inside! We left empty-handed.

Our Vizsla LOVES it here! We get pictures every time she's…read moreat daycare or in for boarding. All the staff love animals and seem to love where they're working. Our pup is exhausted on the ride home and sleeps well any night she's been to see her friends. Check the place out to see if you're comfortable with the space and I'll backup their daycare, boarding and training program with rave reviews.

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

Jackie is amazing with dogs! My fur babies, Fluffums and India loved going to see her!read more

From the owner: Jackie's Dog Salon offers one on one grooming for your Doggie provided by a certified groomer. I…read moregroom only one doggie at a time to provide a calming salon experience for all my furry clients! The best hand selected shampoos and products are used to promote healthy skin and coats for your pet!

First time visit for a feral kitten. Appointment was for 3:30. Never asked our name at desk, a tech…read moretook the stool sample before we were even seen. A person came into the office around 3:45 and went in before us. We Finally left at 4:00. No one told us they were behind or would be with us soon. The Dr was sitting in the back room (we could see him thru the door) more than in the rooms with pets Very unprofessional

What a wonderful vet sadly we had to put down my grandmas cat Abby Ridgemont Animal Hospital is one…read morethat we been going to for a long time. The staff is wonderful caring and friendly