First-class experience and excellent results!…read more This is not my first experience with Crusader, having purchased softeners for rental properties in Utah over the years from them. I had always been pleased with their prompt and professional services, but I wasn't sure how well they would do on fixing the stinky water for my cabin in Kamas. While researching my options, I reached out to them through Yelp late one evening and was impressed to get a prompt reply with questions about our situation and what we wanted to accomplish. Through our discussion I realized that we needed additional water testing than the county-mandated bacterial tests. I scheduled a visit at their design center in Orem and brought samples of our water for testing. They did the testing while I waited, showed me various options for treatment and helped to calculate the operational costs and maintenance services required to keep everything running properly. This was really helpful because some of these technologies cost more upfront than others but cost a lot less in the longterm, something I didn't realize from prior research and discussions. They handled the stinky water with an oxidizing system followed by Symphony Ultrafiltration and Ultraviolet since I wanted peace of mind that my water would be safe in the event of a power outage. I ended up not buying a water softener for this cabin, opting instead for the Active Armour salt-free system to control hard water scale since we don't do significant laundry there. I requested the installation service for a Saturday, and they graciously accommodated me. Their installation team was punctual and professional (they wore booties to protect our floor). Installation of all of the equipment took about 4 hours and they cleaned up afterwards (this scored points with my girlfriend). After installation they took time to teach me how to maintain the systems and what to look for in the event something went wrong. Crusader is not the cheapest option, but for me, they are the best!

If two specialists who install water softeners do not see the unit is plumbed directly into a…read moresewage line without an air gap or other manner to prevent backflow, says the bacteria in the salt tank is normal, and does not perform a plate count, I would not hire him/them. The water would not pass Utah much less California standards.

Our old softener was leaking, we called late in the afternoon expecting to get a call the next day…read more Nick called right back though it was past business hours. He came by the next day, right on the time he said he'd be here, got the leak stopped, diagnosed our pressure regulator was failing and gave us a recommendation on a softener system and a fair quote. Cade came on the quoted day and installed the new system and pressure regulator. The service was excellent and the price was fair. They established a trust right away. I highly recommend Expert Water Systems!

Nick took great care of us, including some tricky water issues that needed attention. Happy to…read morerecommend him to others!

Yes efficient, fast and fair. I plan on continuing service with them. High quality serviceread more

Highly recommend this company! They gave me a free month of service to see if I liked their…read moreproduct. The process was no pressure and very easy. Their product is amazing and improved my hard water by leaps and bounds! No more hard water spots or itchy skin! We shopped around other companies and found Utah water systems to be the best quality and value we could find! Mike came out to go over options with us and was so professional, knowledgeable and wasn't pushy. He helped us choose the perfect system for us. We are very happy with them start ro finish! Thank you Mike and Utah water systems!

My faith in honest businesses has been renewed. These guys are awesome. The water heater went out…read moreand I jumped on Yelp. Sharp Water Solutions had a stellar rating. The reviews convinced this super skeptic when it comes to making the call for someone to give a bid on an expensive repair. It was easy to set up an appointment and they were here when they said they would be. They spent time talking me through the options and didn't hard sell me on anything. They didn't even suggest a replacement but I was already anticipating it because our unit had reached its limit. They said they could install one of their partner water heaters or I could purchase one and have them install it for me, both at reasonable rates. I ended up going with their water heater because it could be done same day without a lot of hassle. The pricing was fair and reasonable. They were done in a couple hours and we are back up and running with hot water. Many of the other companies that claim to be local have been bought out by private equity firms and their pricing reflects it. Steer clear. These guys are legit and will be the place I call when water/plumbing-related issues arise!

Sharp installed my water softener 10 years ago, and it worked perfectly. I called them after I…read morenoticed some water gathered by my drain because I thought I had a leak. They were responsive and a tech came out within a day or two. It turns out the water was due more to my drain hose and had nothing to do with the equipment. The tech then ran through my entire softener to make sure it was operating correctly and left. No charge, although I'd have gladly paid for a service call. Sharp is a top-notch company. My dad recommended them to me after he had a great purchase and install experience. I won't go anywhere else for anything I can get from Sharp.

Danny, the Technician who provided the annual service for my water softener and purifier, is an…read moreexceptionally polite and personable young man, as amiable in manner as he is assiduously thorough, exacting, and efficient from a professional perspective. Scrupulous in his examination of my system, he observed that the holder of the three water filter canisters was nearly detached from the wall to which it was originally affixed, a fact of which I was not aware until after Danny had re-secured them. I was not charged extra for this addendum to the standard prescribed services; he did it because he is scrupulously conscientious and impeccably courteous. Going the proverbial "extra mile," he also cheerfully refilled the brine tank with pellets at my behest, saying--and truly meaning--"It would be my pleasure." In reality, the pleasure was mine. Five stars are absurdly inadequate for the caliber of his character and the excellence of his service.

We have had 4 Star water for years now. They are very professional and I would highly recommend…read morethis company for all your water treatment needs

I'm not impressed with Matt's customer service at Flat Rate Water Softeners. He said when he…read moreinstalled the system that he would come back the following year to change out filters etc. I texted him a month after the year and he never responded. My neighbor who used his service said the same thing. Other than the owner told him to buy the filters and install them himself. Pretty poor. He did a great job installing he's a good plumber but only wants upfront not customer service. I wouldn't recommend this company. I want someone who will help with the upkeep and of course, there's always charges for that which is expected.

From the owner: Amazind deals on water softeners! Top rated brands at half the price as the other guys. Seriving…read moreUtah and slat lake counties. Herriman, Provo, Orem, Lehi, Saratoga Springs and much more.,

Great customer service! Will be using them to install our water softener and will call them for…read morefuture service calls.

Monkey Wrench was super helpful and went above and beyond to help me fix my water heater. Wes was…read moreincredibly kind and knowledgeable. Fairly priced and great work. I will definitely use them again.

I recently had service performed on my soft water system. The technician was prompt and…read moreprofessional, which I appreciated. However, I was charged $129 for the service call and $425 for 30 minutes of work to replace five small rubber diaphragms. Curious about the cost, I compared pricing with other reputable companies in the area. I found that: Two don't charge a service fee at all One charges $49 (applied toward the work) Another charges a flat $38 One charges $129, but that includes the first hour of labor Also, the parts typically cost around $25 each--so about $125 total--meaning I was effectively charged $300 for a half hour of labor, which is unusually high. I wrote to the owner but got a reply from someone else who said they don't provide a breakdown of parts and labor. I requested a detailed receipt and never received it. I understand prices vary, but this felt out of step with market rates. My suggestion: always ask for a full cost estimate before signing anything, and if something doesn't seem fair, speak up.

Called multiple times to address a flooding issue with my RO system and they have refused to return…read moremy calls. I had to reach out to another water company just to have them fix the issue. Then I get a phone call stating that there is nothing wrong with the system and that I have a pending invoice that is overdue. I paid it the month prior for the leaky RO system and they tried to charge me the agreed amount with the service they never did. Ridiculous!