Danny, the Technician who provided the annual service for my water softener and purifier, is an exceptionally polite and personable young man, as amiable in manner as he is assiduously thorough, exacting, and efficient from a professional perspective. Scrupulous in his examination of my system, he observed that the holder of the three water filter canisters was nearly detached from the wall to which it was originally affixed, a fact of which I was not aware until after Danny had re-secured them. I was not charged extra for this addendum to the standard prescribed services; he did it because he is scrupulously conscientious and impeccably courteous. Going the proverbial "extra mile," he also cheerfully refilled the brine tank with pellets at my behest, saying--and truly meaning--"It would be my pleasure." In reality, the pleasure was mine. Five stars are absurdly inadequate for the caliber of his character and the excellence of his service. read more