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    True Plumbing

    4.4 (7 reviews)
    Open • Open 24 hours

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    Valley Plumbing Heating & Cooling - Underground Sewer Line Repairs by Valley Plumbing

    Valley Plumbing Heating & Cooling

    (113 reviews)

    Ellen J I hired Valley Plumbing per recommendations from…read moreprevious customers. I also had a great experience. Taylor was my technician. He explained the issue with my drain and offered different approaches to fixing the problem. Taylor arrived on time, was professional, great at his job and explaining the process as he worked. He was also training a new employee while explaining what and why about the work. Great job! Taylor also fixed a problem with my outdoor hose connection which had been dripping for years. He did that free of charge since he had the part in his van....should I have admitted that!! Taylor was great at his job and I will definitely hire Valley in the future. Thank you Taylor. Ellen J

    As a follow up they did finally get in contact with me and they have made everything right! The…read morecustomer service was great, they came right out and kept on it, showing up on time when expected. This was not an easy fix. Nick was so understanding and made me feel like they were really going to take care of this issue. After 3 days of Dalton, Yasin and Coby digging, countless troubleshooting, and extreme patience they were able to finally get us back up and running. They even went above and beyond and repaired additional damage that had happened during the ordeal and took the remaining carpet out that we are now replacing. I am so happy they corrected their issue instead of saying "It's out of warranty" and leaving us with a disaster. Also, my dog made new friends along the way. Thanks guys!

    24 Hour Rooter Connectionz - Rooter Connectionz operating under action plumbing

    24 Hour Rooter Connectionz

    (73 reviews)

    Attempted to use a free camera inspection coupon. They said I used a coupon 6 years ago & that it…read morecould not be used again, but that was only After they technician was in my basement with a camera. Tech would not leave my house when I asked - basically refusing to leave and saying "I have camera right here, don't you want me to do the inspection?" But he would only do it if I agreed to pay $250 and then have that amount go toward a repair. Refusing to leave someone's house is trespassing, and yes it's super unethical to do a "hard sell" using such a method. If they thought I "already used a coupon" which I didn't actually remember doing (6 years ago, mind you), they should have told me that over the phone, up front. And when their tech is in a home, he refuses to stop & immediately leave, when asked, that is a big problem, plus illegal also.

    Horrible Communication, took way longer than promised, poor work…read more If their horrible communication and poor work above ground is any indication as to the work they did below ground I am in a lot of trouble The crews never showed up when they said they would. If they were running late or decided not to show up they never called. I lost a day of work on two separate occasions waiting on these guys just for them to never show. When crew left they never communicated with me as to when they would be back to finish the job. I ALWAYS had to call their office to get any information, they NEVER once called me. What was originally promised to be a 1 week project ended up being a month long ordeal. They left my yard looking like they had berried a body in the front yard because they never bothered to compact the dirt as they filled in the holes that they had dug. These holes settled a good 6 inches by the time spring came around. They settled another 6-8 inches once I took the water hose and repeatedly shoved it down into the grown 5-6 feet to soak the dirt. Had to remove and replace the concrete curbing around my tree because it had settled so much. The dirt that was piled up wasn't even left over the actual hole that they had dug which lead to the grass dying. Now, it comes spring time and I go to turn on my sprinklers and they didn't even bother to patch the 3'-0 long piece of pipe that they cut out of my sprinkler system when they were finished.

    True Plumbing - plumbing - Updated October 2026

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