When will SelectRx have an online for customers to order their meds instead of having to hang on the phone foe a long time ?

I first signed up with SelectRx in May 2026, however that was a total disaster! My box arrived with 3 medications not in it and a bottle of Topamax because SelectRx requires that one to be in a bottle. I was told that's because it's a "very dangerous drug" ...No it is not. What it is though is highly susceptible to humidity. Customer service rep was extremely rude. After she told me about the Topamax, she then rudely said "well it shouldn't be packaged in a med box, but that's between you and your pharmacy. I'll get this canceled. Goodbye." Didn't occur to anyone at SelectRx that I had a box filled in May, it was more of a hassle than a convenience, and not another box since? I thought when I called in May to cancel any future prescription fills that would take care of it. Customer service reps seem like they do not have the experience to be telling patients what medications are "very dangerous" and such. This is coming from someone who was a nurse 20 plus years, and knows how to take her medication. I just get the medbox because I have MS and the blister-packs are easier to open. SelectRx did not make things easier. If anything, it was more of a headache. read more

How does a company gives penny on a dollar of raises? Or make millions every time they have their town hall meetings

Need sustainable meds, took me over 2 hrs TO EVEN SPEAK TO SOMEONE WOW!I could of died!...Me????? What about everyone else who yous SELECT RX??????? read more

This business doesn't do what you ask them to do. I asked them not to send my medications anymore, three times, and I got another call on my answering machine, they want me to call them back, again, to verify I don't want them to send my medications. They don't listen to me. I noticed the picture showing their, pretty sure it's someones kitchen, I can see a container on the upper left with an onion and a few other things in a bowl. I don't trust this company. read more

I have been struggling with this company, as this is an inconsistent pharmacy. I have been practically begging them to fill one of my most important meds....FOR 2 AND A HALF MONTHS!!!! I am so fed up with you people! DO NOT USE THEM FOR PRESCRIPTION REFILLS!!!! read more

I decided to give it a try, because I take many prescriptions. ​It didn't work for me. Some came in the packets, but then I got some bottled scripts too. This was supposed to be easier on me. After I cancelled I got a bill over $600. There went Christmas im sad to say. Granted I was the one who tried it, but still my Grandkids aren't getting gifts. $600 or more on SS caused great hardship. I'm still trying to pay it off. Such a shame. I'd like someone to check it out. Why did my bill end up over 600? Migraines have made remembering details very hard for me. Leslie DeKock There's only one of me so I'm sure you can find my account. Please help by checking the figure! read more

Would rate no stars if I could They told my disabled, diabetic mother, after her medication was a week late, that it would be another week possibly to get her medication, the best part? If you change to select rx your doctor won't refill your meds because select rx "filled them" so they told my mom who needed her insulin and medication that she could basically go fuck herself and figure it out. Thank god the free clinic was able to get her her insulin. They are medically negligent and best, and attempted murderers at worst. If she didn't get that medication she would have DIED. DIED. SHE WOULD HAVE DIED. Someone needs to sue them and make them go fucking bankrupt I've never seen such a scam before in the medical supply industry. I work in healthcare, so you're telling me my patients can wait 4-8 days for their medications that keep them alive? I can't wait for this fraudulent joke of a company to go bankrupt. I also made sure to file a complaint with the better business bureau read more

This place coerces seniors and dual-eligible patients into signing up for a service that they do not understand. Of the 10 or so patients they have tried to take from my pharmacy not a single patient wanted to leave or could even remember authorizing them to transfer their prescriptions. They do not stop calling despite stating that the patient does not want to transfer. The way they do business should not be allowed by CMS. read more

This company coerces and confuses patients to "agree" not really knowing what they are agreeing to. They also tell the patients the insurances company, United HealthCare, wants them to transfer. The patient can tell them they do not want to transfer and they just continue to harrass patients, pharmacies and doctors for precriptions. We have refused transfers due to patient requesting we not transfer them, and they go behind the patient request and contact the doctor. The two patients that were transferred with permission came back within two months because it was such a nightmare for them. Be weary, be aware and maybe they will be blocked by the big insurance company they say are referring the patients. read more

Been the worst experience of my life. Don't recommend signing up. The customer service reps are smart alecs who do absolutely nothing. I take a benzo, have for years. This is my 3td month with select rx and it's late again. Very dangerous. No one knows anything and won't answer anything. Good luck getting a supervisor. This is the 3rd time I've requested talking to one. I'm filing a complaint with the BBB too read more

Unreliable Rx mail service. Select RX Unable to send monthly maintenance such as blood pressure medications on time. They don't advise of any problems with refills on vital medication & just wait for you to call.Then it's too late bcs you're out. read more

We are very unhappy with this service. We should never have tried SelectRX. They cannot even manage to get all of your meds to you at once. My husband is very dependent upon some meds and he is on day 5 of being without the meds. We've called a few times to find out where the meds are and we were basically told to just wait. We stressed how important this was from the beginning. I see other reviews here reporting the same thing. DO NOT USE THIS COMPANY - you will regret it. There is no way to say it's a good value when they can't get the meds to you like they promise to. read more

RX had my prescription for 16 days & I called 3 times. The supervisor had no answer why & had no apologies & then told me if I was worried about getting my prescription go to a local pharmacy. Nobody use this pharmacy bcs they do not want our business per a supervisor. Most unprofessional & unreliable pharmacy ever. read more

Gut feeling tells me they aren't going to make my life easier, too many phone calls from way too many different phone numbers from way too many different states & I haven't received anything yet, Ready to cancel from the bad reviews. read more

Save yourself some money and trouble! DO NOT PRESCRBE TO SELECTRX FOR YOUR PRESCRIPTIONS! My first order came with 2 bottles half full cuz the others were spread about in the shipping bag. Real sanitary! Then, I'm getting excessive amount of RX's BEFORE they are prescribed....the list goes on. Now, they've lost my credit card payment. I lost it after waiting over 10 mins on hold then having to listen to everything I already EXCEPT what I called for!!!? Tgey have no idea what they're doing! The BBB is next. read more

Service depends on who answers the call. One or two workers are helpful, but more are rude and not at all helpful. Billing is an issue. My insurance deductible is $350 annually. Tier 3 medications are $131 each for 3 months. I have received 2 bills, one for $250 and one for $453. It is only April. Even the convenience of the service is compromised as sometimes all the medications are delivered and sometimes they are not. I am leaving Select RX and I am not recommending it to everyone that I know. Everything could improve. Employees need customer service training, telephone etiquette training, whoever or whatever packages the medications must assure that they are correct and complete. Perhaps the Employees need better treatment and a better working environment. Maybe SelectRX needs to be audited by CMS or a pharmacy reviewer to assure that service is more than adequate. read more

I always try have a month of extra medicine. I do this by missing a dose every once and a while. while I'm sure that no doctor would recommend this, I find it necessary since I drive a tractor trailer and while I'm usually home every week sometimes I can be gone for up to 3 weeks. So I started Select Rx with a one month supply ahead. I told Select Rx my medications and how I wanted them separated (AM, PM, day, etc.). After the first delivery many of my medications were in the wrong packages causing me to have to dump all the medications on my desk, identify them online and separate them myself. This remained a common problem no matter how many times I called to straighten it out. A few months they missed a medication. What caused me to quit them was, they missed a medication I called them up and they said they would send it out. They didn't. So I called them again and they said they would send it out and again they didn't. So I called them up again and they said that it was now too close to the next fill so they would not be sending it. Thankfully I had a month in reserve but, now I had an incomplete month in reserve. I told them if they could not send me the medications I needed I did not need them ( Select Rx) and I wanted to return the incomplete box/month and needed a refund for it. They said they could not accept the box back because I had opened it. I told them I would not pay for an incomplete box when all they had to do was send the right meds if not in the box then at least when I called and informed them of the issue. Well over one year later they are still sending me a bill for the order that they screwed up. I have news for them, they will NEVER get paid! My advice is simple CVS or another pharmacy but stay away from Select Rx. read more

extremely shady - charging and billing a week before time. in 3 months - they will have charged your insurace 4 months worth of medications. they send medications that you dont need (as needed medications) without consent and always a mixup on what was requested. read more

ABSOLUTE WORST! How are you even in business? I've been trying to pay my bill. EVERY TIME I call, it's outside of normal business hours. Your help desk is not just incompetent, but they are frustrating and this company has put them in a no-win situation as they can not get the help they need. I tried to log in and it doesn't recognize my patient ID. So, I'll just wait for you to sue me to pay my bill BECAUSE I CAN NOT PAY IT ANY OTHER WAY!!! And, what is with asking "Are you familiar with SelectRX?". What does that even mean? read more

After transferring my prescriptions to SelectRx, 6 months later I stopped receiving my medication. I called and customer service acted like I was not in their system. read more

Select Rx is a freaking joke! Don't waste your time or your breath. I signed up for Select Rx through United Health Care Community Plan and that was the Prescription plan that they supplied me with. I was told that my medication would be mailed out on January 2nd 2025!, I am a dual transplant recipient and needed my anti rejection medications. NEVER RECEIVED Them! it is now January 30th. Absolutely RIDICULOUS! I had to get my Doctor to call and cancel the order with them. He called the necessary medications to Walmart Pharmacy and I was able to get them the next day. As I stated in the beginning of this review don't waste your time and find another local pharmacy that will fill them and you can forget about any normal English speaking customer service agents they are all foreign and just trying to do their job to the best of their ability. read more

If you care about your loved one, never ever use this service. My husband takes anti seizure medication evry morning and every night, he cannot miss a dose, Select RX never gets his meds to him on time, they constantly let him run out and I AM scrambeling taking him to the Urgent care or calling his doc for an emergency presciption because select Rx cant get it right. Seizures are a life threatening situation and Select RX does not seem to care that they are putting his life at risk. Run away! aboid them like the plague!!! read more

Needed an emergency refill ahead of schedule. SelectRX answered the phone on the first ring, the customer service rep was helpful and overnighted the prescription which arrived, as promised, the next day. read more

these people are completely scam artusts. they send erong meds..at different times each month...promise u " no bill or costs to u...then send a $109 bill and cannot explain why n for what theybare charging u for...icannot believe the shotty business ethics. n fullnon lies from this circus..never sign up..i quit..n they are still "" harrassing "me" to pay a bogus, fraudulent charge!! .creeps...t presson read more

Don't use this Co. the billing department charges your account excessively. within 3 mos the Co charged my account 6 times. when I tried getting my money back... the hardest time I'm currently experiencing!!!! I'm so frustrated & disappointed because it would be helpful to receive your prescriptions delivered. Oh & they dropped several of my prescriptions, which then had to be authorized by my Dr of course, then when that was confirmed... it still takes weeks to get the correction script mailed. The supervisors are a double talking me. so, at the moment they owe me $47.94 for 2 months already. once I receive my money back... I'm going to research for another company that offers the same transaction without the BS. read more

They have managed to mess everything up. They decided to change my schedule on their own. Prescriptions are incomplete as well. Save yourself the headache of having to fix everything. If I could give zero stars I would. read more

Terrible experience, I absolutely 100% Do Not Recommend This Company!!! Not only did they lie about the savings I would experience, It cost me twice as much and all pills were in individual wrapped plastic inside a cardboard box. Talk about wasteful packaging. SelectRX should be ashamed of themselves!!!! read more

Select Rx - Drugstores Near Me - Chalfont, Pennsylvania

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My husband just started using this service and they are horrible. They never send him his medication when he runs out. He goes weeks before he gets his refills. I don't recommend anyone using them. read more

I really enjoy NOT going to the pharmacy and standing in line. I always get my refills early with Select RX. Highly recommend this service . Sincerely, Laurie R. read more

If you ever want to switch companys they will Not fax all your prescriptions to your new pharmacy I called in Dec 2024 told them to fax all to new pharmacy after 20phones,they hung up on me promise they'd call me back I have been with out medicine since Jan 27 finally just said fax back to local drug store the sent4 out 10. read more

This is an awful, irresponsible pharmacy. I was sent expensive medication that I didn't need, but, did not receive my cheap, life sparing medication. No pharmacist would have made an error like this so I'm sure no professional reviewed my illnesses. some incompetent money grabbing person made that decision. in addition to the blatant error, my medication was 9 times higher with them than at CVS. This sham of a company should be shut down. read more

Service sucks, Option 2 is the unsatisfied line, I told the rep I was pissed she told Me,not to do it with her, I asked for a supervisor, She told Me to call back and hung up in my face,not,why are you angry sir,let's see if We can resolve your issue, I'm completely out of my meds, For 2 mths now, Told the next rep F**k y'all, This bullsh**, She told Me all the supervisors in a meeting, Like I'mma damn fool read more

Any way to give 0 star I would. Been waiting for 2 scripts for weeks now. Way too frustrating. Have used other mail pharmacy in the past with great results. Just called and my home pharmacy in an attempt to get scripts transferered back to them. read more

Do not deal with agency at all, the service beyond awful, you will receive your medication on time if at all!!!I called today to cancel the service, I had a local pharmacy contact them select Rx to transfer my press today. I didn't receive any medication in March, if continued with the horrible service I would have had to wait a week for a medication I need today. read more

Finally got tired of trying to talk to a representative and changed over to OPTUM rx. Very pleased that I did.

I decided to try a few months ago, I am now about out of my 3rd medication even though I called them and requested them.

Horrible customer service. Waited over an hour twice today to talk to a representative and the line went dead. Have been trying to verify my prescription status. Don't use if you can avoid it. read more

They are terrible! They sent one prescription in packs, like I was told all my medication would be, so I could take them by the day. That was a 90 days suppl, so that was good. They sent my inhale, and two other prescriptions, fine again. It was put in packs by the day, but that was ok. It went all downhill from there. I'm a diabetic and I had a stroke and I've yet to get my other medicatio. I have body cramps all over, from the stroke. Never got my medication from Select RX. I had to call my doctor to call them in again back to my old pharmacy. When I called they kept saying I would get them, they were route. Two weeks after the doctor called the prescriptions in, I got a delivery notification it would be delivered by November 24th. I called my doctor and am getting them from my old pharmacy. I only switched because I thought getting them by mail would be easier and they said the medication would be sorted out in pack by the day. I am so sorry I switched to Select RX. I canceled them. read more

They have left me with no seizure meds or antidepressants for 5 or more days in a row. I could actually die without my meds. DO NOT USE THIS PHARMACY! THEY DO NOT GIVE A DAMN ABOUT YOU! read more