Horrible customer service. My prescriptions are hit or miss if they have them in stock. Lady with thick accent calls herself giving me a courtesy call of medication not being in stock and don't know when it will be in stocked. When asked what other pharmacy had medication in stock? I was told to call around and let them know. It is not their job to look at their other Walgreens. I guess she could not locate or see the other stores availability of medication nor attempted to find another option. That is suppose to be the customers job to do. Switched to CVS pharmacy instead. A bigger chain of pharmacies and had no problems doing the leg work and calling Walgreens to transfer everything over. Did not ask me to do it for them. Walgreens officially lost my business. Customer Service is not what they do. Sincerely, Irate customer. read more

My friends and his wife went in to gather their pictures for a very personal matter. When they went in, they were accosted by an extremely unprofessional employee. The attitude this employee gave was what some people may call egregious behavior. Do not recommend!!! read more

Finally getting my Moderna Vaccine shot, my first shot. Have to wait 28 days to get the 2nd shot. The staff here is very friendly and the Pharmacist Brian is super nice!!! He made me feel at ease and it was quick and painless. I'm not a fan of needles and he was so quick. Service was so great I'll be back for sure for my 2nd shot!! read more

This is a decent Walgreens that I have stopped into every now and then. Located on the corner of North Wales Road and 309, it is in a very convenient location. It is a larger Walgreens with a vast range of products, if a drugstore could carry it this Walgreens would probally carry it. There is plenty of parking as well. The only downside for this location is it is in it's own little shopping center cut off from the Malls parking lot, so your only options are to go out the front which is right only onto 309, or use the side entrance onto North Wales Road which has a light, but it can get backed up and be tough to make a right as there is no room. I would still reccomend it, but beware it could be troublesome to exit the shopping center. read more

It doesn't seem like it from the outside, but this is a big store with a lot of stuff inside, including a sizable "Take Care Clinic" in the back left corner of the store. I typically have my prescriptions filled elsewhere, so I'm not in much, but I am pleased with the ease of access to this store from North Wales Road, the ample parking, and the well lit, clean store. I stopped in to Walgreen's today because they were one of the clinics in the area that had flu shot still available. I didn't make an appointment, so I had to wait for three other people to be seen ahead of me -- about 25 minutes of waiting in total. Once my name was called, I would say it was less than 10 minutes before the clinician administered my flu shot and sent me on my way. Not only was she friendly and professional, but she was able to answer all of my questions about getting the vaccine as well as the flu that's going around this season. I would still rely on my primary care physician for most issues, but it's nice to know that this clean, well appointed clinic is available around the corner from my house, open beyond normal office hours (even on the weekends), and offers good care and service. read more

I have been going to this Walgreens for a few yrs & I love it. I mostly use the pharmacy and the ppl who work back there are VERY HELPFUL, & actually care about their customers. I've had every issue under the sun and they have been able to resolve all of them. The wait can be long sometimes, but that's usually only when there are a lot of customers. Otherwise I'm in and out in about 15 mins or so. My whole family use Walgreens and we've only had good experiences. read more

GOOD NEWS BILL THE PHARMACIST IS NOW AT WEGMANS No need to shop here since Bill the pharmacist has left. He was a customer service ninja who made the insurance companies cry. While in the store for just a few minutes I overheard several other customers ask for Bill. They were all disappointed to learn he is gone. Take care Bill your caring attitude was uncommonly good, you brought grace to your job. read more

All depends on which pharmacist you get it. It's a great experience if you get one of the better pharmacist and they mostly are but if you get that one person Who can sometimes be rude I can make for a very annoying visit. In this case the good pharmacist outweigh the hard to deal with pharmacists by a large margin. It's easy if I get the one who acts in the annoyed that I can be an unpleasant visit but for the most part everyone else makes up for it.... read more

I'm so done with Walgreens. I've been using this pharmacy for convenience for probably over 15 years and they've infuriated me time and time again with their horrible customer service. I've been treated poorly in the clinic and in the drive thru so many times. Today they made me come back 3 times before my prescriptions were ready and then the pharmacist was miserable and rude. I heard her complaining to her staff about people she was on the phone with and when it was finally my turn she was extremely rude to me and told me she could not resubmit to my insurance because of an issue with cobra. Yet, the other young tech who was helpful and nice told me 30 minutes before that they could. When I told the pharmacist this she back tracked and said they could but I probably won't ever get my money back anyway. This woman was so miserable, rude and unwilling to help or even to offer a kind word or an apology for making me wait so long. She has no business mentoring young staff members or representing any business. She was the straw that broke the camel's back. I will not be going back to this pharmacy. read more

I feel awful giving any business a single star but my experience with the pharmacy was that bad! I did have an ok experience with the take care clinic and would not dissuade anyone from using it - but as I understand the clinic is a separate company, I am judging this walgreens store on its own merits (or lack thereof) as a shop (tired looking) and pharmacy (bad...just bad). I'll spare you any ranting and just say there is a lot of competiton in this market so I just use the alternative, nicer local establishments for otc stuff, prescriptions and convenience items instead. Sorry walgreens north wales. read more

The wellness clinic inside this location is what is so awful. They have no system to tell you ahead of time whether or not a vaccine is available and therefore, you have to make the physical trip to the store to find out if what you're looking for is in stock. The staff is not knowledgable about recommendations on vaccines and I was upset to find that they were not up to date with the current recommendations from the CDC - not someone you want to give you a shot! Overall, I would absolutely never go back because of my experience and frustration over trying to get a vaccine, the snotty and unknowledgeable staff and I would not recommend this location to anyone. read more

I do not shop in this store; my review is regarding the health clinic located there. I showed up without an appointment to get a TB test done for employment purposes. I did not have to wait long. The nurse practitioner was wonderful! She was warm and friendly! She set up an appointment for me to come back to get my arm checked and so that she could complete the necessary paperwork. read more

I have a high deductible insurance and needed a medication that was extremely expensive. The pharmacy ( several individuals) worked with me to figure what my options were and what to talk to my doctor about to get a medication that was reasonably priced. At one point they even called my doctor's office to talk to them. I am very appreciative being sick and needing medication to feel better is stressful enough on its own. read more