This is a pretty good Walmart. Although it's not a super center it's still a pretty nice option. It's convenient and has a pharmacy. Even if it doesn't have a frozen section there's still a great food section. The technology department always has what I'm looking for. The employees are super nice and chill and helpful. I always have fun coming here! read more

They close returns at 6pm! Should customer service close before store hours? For who is that convenient? For them I guess not for customers!! Stop being greedy and start paying your employees instead of cutting hours at customer service department! You should be able to return anything during store hours bot during their hours they decide! Ridiculous read more

How does a store operate when you call for a half hour and no one answers the phone??? Really Just rings off the hook, I guess with checking yourself out you will now have to answer the phones or them tooo! read more

Had to return a complicated item with receipt issues and not only did the manager Jeri handle the situation fantastically, she had high spirits and kept every jolly and laughing. A real Christmas spirit and fantastic service by Jeri. What a woman! read more

This was the worst experience I have ever had at a Walmart and probably the top 3 worse retail encounters of all time. I had ordered 2 Tires from Walmart.com they sent the wrong size 19.5" truck tires. I started the return and they sent clear instructions and the location to bring. See picture, Harleysville 1st one on the list. I walked in and was questioned by an employee Name "Jeri" She said you can't return those here you have to go to a store thats not a D1. I told her I had instructions to bring to Harleysville. She said she didn't care! Then she made it clear to me that she was not going to argue with me? I said I wasn't arguing I have written instructions and you don't even want to look at it. She only had a verbal. I asked her for a manager and she said she is the manager. She refused to help in anyway shape or form. I told here i want to talk to a manager above her. She, Jeri - pointed to the sign that said Amanda and you can call her and walked off. She must have called the front end manager "Larry" (A very more professional approach to the situation) At least offered to read the my email about returning the tires. He explained in a more professional way that he could not take the tires and would help me put them back in my truck and can take them to Norristown. I explained how heavy these 19.5 RV truck tires weigh and would have to go through the same process again. Neither would call corporate as I had it in writing and did nothing wrong and followed the instructions. I called corporate customer service and spoke to Danilo who I had to give the order number and explain the entire situation. She put me on hold for over 35 minutes. See screenshots. While waiting the "Manager" Jeri was at the customer counter and a customer wanted to return a sealed box of Christmas candy. Jeri told her she can only exchange for the same exact item. Which sounded good until she said "I know it is a DUMB policy." in front of me and other customers. made me question her actually being a manager. I knew Larry was by the way he conducted himself. after 35 minutes standing in Walmart another representative and picked up named Princess. I had to tell the story again. she put on hold after the 5 minute conversation and she seemed concerned. She puts me on hold for another 17 minutes.(See screenshots) gets back on and says I will work on processing your refund. Puts me on hold for another 7 minutes and then it hangs up. Or the call ended. I call back and go through the entire process with a 3rd rep. Now I am at and hour in Walmart missing my daughters birthday dinner. But I asked for a manager this time and asked not to be put on hold. A Manager got on spent another 10 minutes explaining to the 4th person. I took pictures of the tires in front of the store sign (See pictures) and left and Jeri made a snide remark do what you have to do. After an 1 hour and 30 minutes on the phone I got a refund. I made it home in time to have cake and sing her happy birthday. I went through all of this for an unwilling unmotivated unhelpful manager at the Harleysville Walmart. What should have happened or said was Jeri -(Wasn't Said) " I'm sorry sir, we don't accept returns like that here" Eric (Was Said)- But I have instructions that said bring them here. I have it in writing plus they were very heavy and would be difficult for me to lug the around again. Jeri (Wasn't Said) - "let me see the email" "Let me call corporate Customer Service on your behalf to see how I could help you with this" " I wouldn't want you to have to lug those heavy tires to another location" "We have trucks that send returns back maybe we can figure something out for you. Eric (Wasn't Said) " Great, thanks for all of your help, you are too kind!" Instead I spent over 1 hour and 30 minutes and eventually left the tires and got my refund. See pictures. Jeri should be reprimanded or go to remedial customer service training at the bare minimum. And maybe should bad mouth Walmarts return policies in public and in front of customers. She thought it was funny with her smug comment read more

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This is the closest Walmart to where I live (about 10 minutes away) and I have been coming here for as long as I can remember, since I was very little. Located in the The Shops of Harleysville shopping center, it is one of the older, non Super Walmart stores, so you can forget about any produce, hot foods, deli, extended grocery, dairy, or frozen departments or any of the other perks of a super Walmart including self checkouts. If that is what you wish then going further up the road to the one in Greenlane or over onto 309 for Hilltown is the way to go. This aside, it still has many products worth checking out and it is next to Giant. There is a fair bit I like about this Walmart. I often come in here for snacks, pharmaceutical related items, or cheap clothes but I mainly come here for the entertainment section. The selection of DVDs and TV shows alone is worth it and they ways have good finds!! I never had any problem with employees, and even though it can get cramped there is plenty of parking to park in. I also love parking next to the garden center, so I can pop in, grab my stuff and check out in the less crowded garden center registers, so I'm always in and out fairly quickly. This is also next to the road that wraps around the back of the building, easy to avoid traffic and leave out the side exit onto Harleysville Pike (Route 113). The main entrance is onto Main Street (Route 63) which is helpful too. All in all, it's a decent Walmart. Sure, it's not a Super Walmart but it will still satisfy ones needs and get the job done. It's worth a stop in if your in the area. read more

Walmart - An example of awesome TV shows they carry, this one is my favorite cartoon as a kid! - Department Stores Near Me - Harleysville, Pennsylvania

Kudos to the Customer Service team lead Dave! He turned a bad situation to a great experience. He demonstrated world class customer service and his efforts contributed to my son getting his favorite birthday gift in time! read more

The merchandise is fine but I have to tell you, I can't stand the constant groups outside the store soliciting customers. There is no hassle free way to enter or exit the store without being intimidated. Enough already!! Someone is constantly up your ass to buy this, donate that. Enough!! Enough!! ENOUGH!!! We were ready to pay, and standing in the "express" line. In front of us was one Walmart employee and our cashier who was ignoring us and bitching about her job to her coworker. Really???Very unprofessional and not nice ignoring your customer to engage in this type of conversation. read more

That Walmart is pretty nice they have no froze food there there but the staff are nice and the lines are normally not that long compared to other walmarts read more

This store needs to stop harassing their customers about wearing a mask. There's always someone by the door asking if you want a mask. Knock it off. I stopped shopping there because of this! read more

Never order online ive been doing a return for an exercise equipment that is 3boxs for over a month and a half now .. customer service can't get their stuff together ... beware of ordering online !!! Don't DO IT!! read more

Met a tall, dark, and handsome being. Had no choice but to strike up a conversation with this marvelous man. He proceeded to tell me to sell my soul to the kool-aid-man WHILE STANDING IN THE JUICE ISLE. Can you believe I fell for this!!!! Anyway I blame Walmart for sending this man. Not a very good representation of their business. Giving them 3 stars because I didn't end up meeting a big strong handsome man like I dreamed about. read more

Okay, fine. I really only have myself to blame. I foolishly thought my one-year hiatus from any establishment ending in "-mart" would allow Walmart to get their act together, but I now realize that time doesn't heal all wounds. Who would have thought buying trash bags would almost take an entire fortnight (I really should have packed snacks). The cashier had difficulties with the cash register and left to find the manager (for a key? an escape plan?). I wondered how many minutes it would take for me to lose my patience and just leave. Well, twenty-five minutes later I found out. I left the line, which now snaked behind me, and allowed the next person to step up to wait. The cashier had yet to come back when the Greeter greeted me "goodbye". Peace. read more

I wish I didn't even have to give Walmart one star but I had to before posting this review. I was thoroughly disgusted with Harleysville Walmart while shopping I over heard the employees stating how they hate their job even when I was checking out in the self check out which also needs to be desired most cashiers are complaining about other employees such a negative vibe as you walk in . I almost said to them to just get another job if they all are that unhappy. I do enjoy shopping at Walmart but as for the one in Harleysville those days are done. This has happened more than once so I'll just have to drive to Quakertown or Hatfield. read more

This is actually a pretty decent Walmart, if you could imagine one not being as bad as so many have gotten over the years. The store is pretty clean compared to most. Every aisle doesn't look like a hurricane went through it. The employees are decent I guess from what I've experienced, but the older gentleman working in electronics has been very kind, polite, and willing to help on more than one occasion for me. I don't know how knowledgeable he really is with electronics, but he was very helpful and sold us on buying some really cheap warranties on some soundbars that we bought. Prices are always good. Quality is hit or miss so know what you're buying before you just pick the cheapest on the shelf. Utilize the ship-to-store option to save on shipping and avoid having packages sit outside for hours or days with online orders. Overall, I wouldn't recommend anyone avoid this Walmart like many do for other locations. It's not in as bad of shape as others. I'll definitely shop here again and probably with some regularity. Oh and they have a Redbox!! read more

I'm generally not a fan of Walmart's but given those in the area, this is one of the better ones in my opinion. I still try to avoid them, but if I must go, this will typically be my "go to" Walmart. It's actually pretty clean inside, the clientele is decent, product displays aren't too bad, and shelves are stocked pretty well. read more

This Walmart is down the street from where I live so it is a very convenient store for my go-tos. Nice selection of items and it's a very clean store. I also like the fact that they have self checkout lanes now. Customer service is helpful but really goes overboard with that help. So far I have been forcefully helped when I said "no thank-you to being helped. ( I did not have a lot of items that day). I actually had just arrive d to the checkout lane and she began helping me and taking my cart to the checkout counter and scanning items, even though I repeatedly said no thank you to her help. To add insult to this even more, I reported this incident to Walmart's corporate center and they directed me back to the manager to that Walmart. The manager began sticking up for his employee immediately saying that she was being helpful and sometimes senior citizens need the help. I told him I was not a senior citizen and that I politely said I didn't need her help. Talking to him was like talking to a brick wall so I very calmly said that if I was forcibly helped again I would file a complaint with Walmart's Corporate headquarters. I actually was made to feel like I was be discriminated upon for their loss prevention. Watch those self checkout lanes if you don't need help. read more

How I HATE Walmart, hate it!! But that being said the Harleysville store is much better than the King of Prussia Walmart, nicely lit, clean, shelves decently organized. The people that work there seem nicer as well (like they actually want to be there unlike KoP), only problem being there are not enough of them. They never seem to have enough cashiers working in this place, last two times I have been here they had two checkout lines open (and one was the 10 items or less line) so it took over 20 minutes just to pay for my items. That is pathetic but par for the course here. read more

So I needed a last minute swim gear and I got 2 swim caps! 1 week or so later the swim cap ripped in half after gently taking it off and I don't recommend them for anyone looking for a swim camp for a team of swim but it may be good for just using occasionally! read more

This store is cleaner and more organized then most. I do question the cashier speed of service and the training these folks get. Checkout is very slow and level of service is not very good. Management needs to move non profit groups that solicit outside further away from entrance. They stand too close to doorways creating a safety issue if there was an emergency. read more

I walked in to this store needing to make a return. The girl at the service counter ( Heather I believe) was extremely helpful and tried everything imaginable to help me return an item I purchased online and could not find my packing slip. Tried scanning every barcode, manually entering them, even tried looking up by my email. She went above and beyond. Just felt she should be recognized for her great " customer service". Thanks read more

As good as a walmart gets, I'm afraid. Although, many of the cashiers were extremely nice, so don't fire what you've got, now, Walmart!

They don't even answer their phone. I called twice and let it ring about 25x each time.

Will not honor any of there policies! I have called customer help line on may 26th 2016 and I have just got my phone call which was supposed to be 2 days later I got it today 6-29-2016. I was once again being told that they will still not honor there policy. Andrew was nice but I almost felt like it wasn't going to be fixed. I will not go to this Walmart. if you plan on saving money during these tough times. don't use any coupons here! read more

I have been shopping at this Walmart since the opening. I have received outstanding service so many times and in every department from TVs to pharmacy. They were so pleasant this just past holiday season. This store is not the biggest in the area but the employees are service oriented and keep me coming back! read more