The people that work at this CVS have got to be the most ignorant people that I've ever had to deal…read morewith. I think they all need to take a class in customer service. I live right around the corner so it's very convenient for me but I don't need to be treated with total disrespect so I'll be switching to another pharmacy, non CVS!! It's really ashame that in todays climate people act this way. I hope the powers that be see this review and act on it. If I could give a negative 5 stars I would.

Normal??? , Yesterday, The cvs by my house was out of stock for my monthly medication. I had to…read moreask them to call around to see if another cvs might have it. Yup. All sorts of trouble calling my doctor to call the duplicate script in because they can't transfer (although it's the same cvs system and they can individually view it). Ok. Come to find out there are 2 CVS's on West End Blvd, and when I attempted to call the original one who knew which cvs had medicine stocked , it was IMPOSSIBLE to speak to a person!!! I have never heard or had a time when I couldn't talk to my pharmacist. I couldn't inform the Doctor. My doctor finally left for the day and today was able to find out himself (staff) which pharmacy on the same Blvd to fax it to. I went to drive thru was given the med and a woman stood beside the clerk waiting on me, and snapped my picture. I talked myself out of this occurring, and realized she did. Why? Why wouldn't she ask for my license? Could she be forwarding it somewhere? It's got me a little uncomfortable, she didn't ask nor explain why. Maybe think twice when getting scheduled meds at CVS. I won't be dealing with them and will report to my insurance company.

pharmacist threatened to not give me my medicine and call the cops on me. This place is so…read morechildish. Pharmacist should lose her job due to her threats.

Went in this evening for a covid booster with my husband. Walked back to the pharmacy area and…read moreafter asking where the boosters are given we were told in a cranky tone "you need an appointment" by the snippy girl behind the counter when we told them of our arrival. When I replied that we do have an appointment she immediately snapped "no you don't. There was also a black girl behind the counter who said loud enough for us to hear "they can wait I don't have time for them". I saw no one in line and no busy anything to speak of. She then in the crankiest manner said "oh you're at the other rite aid" and waved us off. These two should not be working behind any counter where they deal with people and have to be polite. This used to be the nicest Rite Aid to frequent and we would go there just because of the super nice pharmacist. No more!! The better way to offer proper customer service to customers might be to say oh you registered at the other rite aid but we would be happy to see you since we aren't busy at all. As a local hospital employee, I iplan to share this experience with as many as possible so others can avoid this inappropriate unprofessional mess behind your pharmacy counter. We did end up going to the "other" Rite Aid and were met with smiling faces and friendliness! Thank you to them! All was not lost for us but should be for you. Hire employees that are nice to the customers! Ditch these two crabs.

CVS is on a renovation kick. This store is brand new, situated with lots of wide open isles, the…read morethere were a significant number of employees working. Building the new site is beneficial since it is so much brighter well laid out.

They sent me a generic form of the drug instead of the name brand .I informed them that I can't use…read morethe generic. It must be the name brand. They said they would send someone to pick it up. They never did. When I called, they said I would have to return it myself after waiting all day. I brought it back. They're open from 10 to 4 on Saturday. Only this time, they weren't. Maybe I should have called first but a sign on the door I took at face value. The pharmacy is 45 minutes away. It was the inconvenience of not getting the correct(non generic) drug in the first place that upset me.

Be aware of people/ especially and old woman with glasses drives a blue suv asking for $30…read more Happened yesterday 9/19/25 @ approximately 4pm. She asked others as well. Trying to be kind and generous I told her to get her little grocery list she came to checkout like she won a free shopping spree!!!! Before I knew it she racked up a grocery bill for $160!!! It was totally my stupidity for paying but it just happened so fast I paid! She was nice at first then after she was rude to the employees and myself! Lesson learned!! Just wanted to save the next poor SOB for trying to be nice!

It's the smaller of the two Giants within the Quakertown area. But the staff is more attentive, and…read morefriendly.