I arrived at opening time on Thursday morning. Told them my tailpipe rusted off from the front of…read morethe muffler. Receptionist said they could work me in next Wednesday! Really? I mean come on. A week waiting to get it fixed? NO THANKS! I guess they're really busy because they're the only muffler shop in Celina. I went to Wapak Muffler in Saint Marys and got fixed in an hour because he worked me in between appointments. That's customer service!

I bought Mastercraft Tires for my Truck. $60 Rebate arrived quickly. I drove from Rockford to…read moreJacksonville, Fl. and back, with no issues. Certainly recommend Art's for any service you may need!

Purchased my 4th vehicle from Ryan Bowersock! 2nd brand new ! I can not express my gratitude and…read moreappreciation for Ryan and the entire team at Tom Ahls. Will always purchase my vehicles here!

Back in December I decided I needed a new car. I had my Nissan Altima since 2018, and I wanted to…read morego from a car to a new SUV. I was going to keep my car, just wanted a second one. I wanted an SUV because it's easier to deal with the winter weather and also needed the trunk space for both shopping trips and whenever I needed to put in my families bags for vacations. I came to Tom Ahl because a couple of friends recommended that I go here. The car shopping experience was unexceptional. I just didn't feel like the salesman was that interested in selling me a vehicle or making a deal. I wanted a new car and was shown a several year old buick. The price was rather high for that. I just wasn't feeling it and went to another dealership nearby and bought a new suv. I got to say I was a bit disappointed.

Service is okay. Not happy with having to wait a week to get in for an oil change, seems like they…read moreare always having to order the parts and having to come back the next day or two to get it fixed, charging you twice. Last time I talked with a salesperson they weren't very knowledgeable about the various vehicles I was inquiring about. Not impressed.

Don't ever take your car here for repair. The service is awful. They change out parts instead of…read morediagnosing the real issue. So of course you pay A LOT more. Can take several trips/repairs to get everything running right.

This review is for the auto detailing at Tom Ahl…read more I thought a relative's 2006 Ford truck was a hopeless case as it had been sitting for months in her driveway. The inside smelled moldy and the red paint was very chalky. The seats were filthy because she had piled the seats full of junk that needed to be taken to the dump. I took it to Tom Ahl's for detailing after reading reviews. I wasn't really expecting that they would be able to do much for it since it was in such bad shape, inside and out. When I picked the truck up I was totally amazed. I only wish that I had taken "before" so everyone could see what an incredible job they did with this truck that I had nearly written off as hopeless.

I have gone to Tom Ahl for a number of years to purchase our vehicles, and I have always worked…read morewith one salesman. This afternoon I went in to test drive some trucks my salesman was busy with two other customers. Ironically, no other salespeople were with other customers. Upon returning from a test drive, I sat and waited for my salesman to become available. Not once did any of the other salespeople come and ask if they could help me. They could have easily helped in showing me other vehicles. After waiting for 25 minutes, someone brought out 3 or 4 pies. The salespeople and others from the offices came dashing to the location of the pies. At that point I left. My salesman called later to apologize. Maybe there is a reason the other salespeople had no customers and mine had 3. Absolutely inexcusable!

Had a screw in my tire, made the appointment and they got me in as soon as possible the whole thing…read morewent well they did a great job until an employee got in my car and reversed so fast it made the tires squeal then on the way up front raving the engine several times to sound cool. Now I get it it's a Mustang and you want to show off in front of your coworkers but honestly it's disrespectful when it's someone else's car. I love my car and try my best to take care of it. I've had no other issues with my other experiences coming here but that one really got under my skin. The employee with the "blessed" tattoo should really understand that some people's cars deserve to be treated with a little more respect. I worked hard for that car just for some careless kid to get in it and act like that is ridiculous.

Amazing customer service! I needed new tires for my vehicle and I have an older model vehicle…read more Other places wouldn't put tires on due because of rust, but they did. They were even cheaper than the first place I went too. The primary goal was to make sure my family and I were safe to drive and that is exactly what they did.

My check engine light came on and Buds had been recommended to me due to them being a jeep…read moredealership. What I hoped would be a small issue turned out to be a very big issue. Scott was in contact with me. Let me know what was going on. What was required for repair was absolutely amazing with communication and explaining what needed to be done and what the timeframe was. When the first initial issue got fixed, it caused another one that they were able to fix and keep the cost low as possible. They made. Sure to check over everything and did an amazing job. I would recommend them to anyone.

So my review is only for the service side, as I've never bought or looked to purchase a vehicle…read morehere. I originally grew up in the area, and I will regularly drive my van the 2 hours from Cincinnati to have it serviced here every time. These guys are honest, don't do unnecessary "fixes" and will take care of you. Both me and my husband have had our cars worked on here, as he owns a Dodge and I own a Chrysler. We were getting his tuned up before heading to Florida a few years ago, and they found some big enough problems to cause us concerns, but knew we had a vacation planned and offered us a vehicle to drive down there if we wanted. Like who even mentions that without us throwing a fit?! These guys. They will help you fight warranty issues too if they exist. I've had some pretty crazy issues withy vehicle, one of which we still haven't found the issue for. They have never not called me to go over literally every option. And give me pricing on every single different type of issue that may come up. They've helped me bypass minor issues that aren't worth the cost of actually fixing in previous cars as well. Like a heater coil that's not needed in summer until I can get the funds. They're pretty good at calling you back and answering every stupid dumb girl question I can ask lol. All in all they're a pretty stellar group of guys who actually want to help.

Bought a 2007 Ford Focus 6 years ago, and it is still running great! Just your usual maintenance,…read morebut other than that, no problems!

Ive bought several cars from Joe at suburban motors in Lima. I can't say enough about what an…read morehonest and stand up guy he is. i and my family look forward to many more years of continued business

These guys took amazing car of me and my car. Very professional and amazing quality work. Couldnt…read moreeven tell my car was wrecked. They provided many different options and did the repair in a very timely manner but made sure quality was the primary concern. Would give more than 5 stars but the max is 5. Highly recommend these guys.

Absolutely do not suggest this place. They replaced my door and did a complete half asked job. My…read moredoor was not the same color and when they went to switch out my windows the ripped my window tint. As I drive down the highway it sounded like my window was down from all the air coming in. Then to top it off my window completely shattered from the tightening the bolts too tight and now I have to pay for a brand new window and brand new tint. When I came to them with the issue they absolutely did not care. They give piss poor service and I would never go there if you want things done right!