Couldn't have asked for a more hassle free process! Kerry and his team were incredible! We found…read moreRino's after weeks of online research looking for a specific make and model. The upfront information, access to the Carfax and multiple detailed photos of the vehicle drew us in. After calling to see when we could see the car in person, Kerry set up a time to meet us closer to where we live (which saved us hours on the road!) We were able to test drive the car and get more information in person. Kerry gave us his direct number and stayed in contact with us over the next couple of days as we made our decision. He answered all our questions quickly and honestly. Once we decided to purchase the car, Kerry made the buying process SO EASY. He helped us with financing options, title and our trade in - all over the phone. When we came to pick up the car, he had everything ready for us. The entire transaction was so smooth! Would definitely recommend Rino's to anyone looking for an honest dealer with great customer service!

From the owner: We are Mercer County's oldest independent dealer and Ohio's 2010 Quality Dealer of the Year!…read more * Over 16,000 Vehicles Sold in Over 32 Years in the Business * West Central Ohio's Largest Independent Dealer of Hondas * Honda Federal Credit Union On-Site Financing for All 1998 & Newer Models * Vehicle History Report Available * Cleanest, Newest, Best Quality, & Selection - No Doubt * Free Loaner Car During Warranty Period * A Service Department that Will Exceed Your Needs * Every Vehicle Serviced & Certified

This was one of my best experiences I have ever had with a vehicle purchase. I found the vehicle my…read morehusband wanted on Cargurus.com. The vehicle was being sold by Kerns, which was 1 1/2 hours from our home. We would have drove or flown anywhere for a vehicle. We however in the end decided to go here. I am a difficult customer as I know exactly what I want and exactly how I want it done. This did not deter them from selling me the vehicle of our choosing. They stayed with it and remained pleasant. Gary had good answers and was not pushy. The finance manager Rich was very professional and "sincerely" wanted to help make the deal go smoothly. Most everything was done via email and phone calls. By the time we arrived the next day in Celina the paperwork was neatly prepared. It was just a matter of signing and out the door. This took less than 20 minutes. I believe had they not been so busy it would have taken even less time. They knew our time was limited and they took this into consideration. Not only was the paperwork ready but the truck was washed and presented to us ready to go. If I could give these guys 6 stars I would. I see myself buying another vehicle from these guys some day. If you are looking for a great deal, with NO hassle, and friendly "HONEST" people then this is where you go.

Absolutely the worst experience I've ever had…read more Bought a Kia from them had it for 12 days check engine light flashed. Had a warranty. I'm almost a month into this and still don't have my vehicle and won't assist with a loaner Also when old car I traded in was towed they smashed it before I could get any of my things out of it. Called service dept as well. Guy was as rude as could be and hung up on me. Be warned this company are a bunch of crooks

So my review is only for the service side, as I've never bought or looked to purchase a vehicle…read morehere. I originally grew up in the area, and I will regularly drive my van the 2 hours from Cincinnati to have it serviced here every time. These guys are honest, don't do unnecessary "fixes" and will take care of you. Both me and my husband have had our cars worked on here, as he owns a Dodge and I own a Chrysler. We were getting his tuned up before heading to Florida a few years ago, and they found some big enough problems to cause us concerns, but knew we had a vacation planned and offered us a vehicle to drive down there if we wanted. Like who even mentions that without us throwing a fit?! These guys. They will help you fight warranty issues too if they exist. I've had some pretty crazy issues withy vehicle, one of which we still haven't found the issue for. They have never not called me to go over literally every option. And give me pricing on every single different type of issue that may come up. They've helped me bypass minor issues that aren't worth the cost of actually fixing in previous cars as well. Like a heater coil that's not needed in summer until I can get the funds. They're pretty good at calling you back and answering every stupid dumb girl question I can ask lol. All in all they're a pretty stellar group of guys who actually want to help.

What a great dealership! Just purchased a used car and they made the process very enjoyable. Chris…read moreand Pete were outstanding!! Highly recommend.

Amazing customer care and quality service! Gary went above and beyond to find a perfect fit for my…read morefamily.

Worst towing service I ever had. When I called them they asked a credit card information just in…read morecase we decided to cancel on them as someone did it to them day ago (and now I know why they canceled it). When we talked on the phone noone even mentioned flat rates and anything like that, when they arrived they pulled our company truck with trailer (which was stuck in mud and snow in a parking lot) about 3-4 meters, in fact they did it to make it even worse, truck stuck even deeper in the mud, then they called as an started to blackmail us, they asked for 1500$ for pulling him out or they offered to just leave if we paid 500$ for the call itself, otherwise they wouldn't let us go from the hook, our company drivers were freezing outside, dirty and wet from sleet outside, they begged us to pay that 1500$ so they could get out of there and we had no choice but to pay Jackson Garage for pulling truck like 10 meters, they drived like 60 miles at best (as it was saturday after 5PM it maybe cost 3-4$ per mile, yeah and it's called flat rate if you have to pay 1500$ for 60 miles driving), how come we were forced to pay 1500$ for something like that, if you ever encounter this towing company, do not use their service, there is a good reason guys before us canceled the deal on them and we should have done the same, these guys are scammers, I mean who instead of helping you out, pull you into even deeper mess and then blackmail you.