We have been going to Chrysler for 2 years and we have been notified of problems with our car but…read morenot pressure sales. Quick oil changes. Make sure to have them reset the oil change light. Very easy to find right off of interstate 33.

This review is for the auto detailing at Tom Ahl…read more I thought a relative's 2006 Ford truck was a hopeless case as it had been sitting for months in her driveway. The inside smelled moldy and the red paint was very chalky. The seats were filthy because she had piled the seats full of junk that needed to be taken to the dump. I took it to Tom Ahl's for detailing after reading reviews. I wasn't really expecting that they would be able to do much for it since it was in such bad shape, inside and out. When I picked the truck up I was totally amazed. I only wish that I had taken "before" so everyone could see what an incredible job they did with this truck that I had nearly written off as hopeless.

Purchased my 4th vehicle from Ryan Bowersock! 2nd brand new ! I can not express my gratitude and…read moreappreciation for Ryan and the entire team at Tom Ahls. Will always purchase my vehicles here!

Back in December I decided I needed a new car. I had my Nissan Altima since 2018, and I wanted to…read morego from a car to a new SUV. I was going to keep my car, just wanted a second one. I wanted an SUV because it's easier to deal with the winter weather and also needed the trunk space for both shopping trips and whenever I needed to put in my families bags for vacations. I came to Tom Ahl because a couple of friends recommended that I go here. The car shopping experience was unexceptional. I just didn't feel like the salesman was that interested in selling me a vehicle or making a deal. I wanted a new car and was shown a several year old buick. The price was rather high for that. I just wasn't feeling it and went to another dealership nearby and bought a new suv. I got to say I was a bit disappointed.

Bought a set of tires from Reineke Family of Dealerships Nissan in April of 2025. Reineke Family of…read moreDealerships closed their Nissan dealership in March 2026. The tires have a two year road hazard warranty. April of 2026, Reineke Family of Dealerships Ford will not cover the warranty nor will Nissan. Same trip had an oil change and tire rotation. Front and back tires are supposed to have a few lbs of psi difference. My SUV was pulling to right, checking the psi, my right side tires were completely different than the left. Tells me they never checked the psi.

This is the best dealership around. They helped us out so much after our accident. They got it done…read morein two hours when no one else in the state had the parts or availability. The windshield repair team couldn't be more helpful. They really helped us out when we needed it!

The Lima Auto Mall service department consistently and continually exceeds my expectations in…read morecustomer service, timeliness and quality of work!

In May-June 2025, I took my 2020 Silverado in for a tire rotation prior to a cross country trip…read morefrom Ohio to California. I have had several previous appointments to change oil, fix a fan, etc. and was well satisfied with their service. While in California, I took my truck to a Firestone dealer I had service my vehicles when I lived there, to balance my tires because I felt a "thump, thump". They informed me that they were unable to find the lock key for my aftermarket rims to start the order, and we searched the truck everywhere and was unable to find them. Upon returning to Ohio, I took my truck back to Lima Auto Mall and explained that my lock key was missing. They were unable to find the lock key as well, even though I explained my truck was already searched by myself and the Firestone staff. I might mention that they inferred that I "overlooked" the location of my lock key, but they finally provided me with a similar key that would work. Having my oil changed in October, 2025, I was told that my aftermarket hub caps were noted to be damaged when they lifted my truck to change the oil. When I removed one center hub cap, I could see that the bottom of the outer hub cap was dented in. Firestone in California was unable to begin the tire balancing I asked for because they did not find the lock key. So when was this damage done? I say, when the tires were rotated, confirmed by the fact that they did not even return my lock key. I feel it was a "rush job" that was not completed with professionalism. I will be going to another Chevrolet dealer for my truck servicing and will need to buy my replacement aftermarket inner and outer hub caps. I normally am very understanding because my husband was an auto mechanic for decades, just FYI.

Bought a 2016 Sonata in 2021, needed a new engine within a few months followed by several other…read moreservices including a starter, several axles, fuel pump, fuel line, tappet and bracket. This vehicle is constantly being serviced. Glad I was pressured to buy the warranty however there is a $200 deductible for each service. In addition, you may have major problems going on with the vehicle however the service department is always 2-3 weeks out. I thought I was purchasing a reliable vehicle for my daughter at a reputable dealership however I as wrong. I do however give credit to Adam in the service department as he is awesome and always pleasant.

I was looking for a newer car and stopped by Tom Ahl Hyundai because I saw a couple cars online…read morethat I thought might work. Scott Trigilio spoke with me and my wife and helped us refine what we were looking for, discussed the advantages and disadvantages of different cars that we were looking for, and refreshingly was not trying to pressure us into a quick decision. We looked at some used vehicles and some new ones before making a decision about what we wanted, and even after the sale he was inviting us back if we had any questions or concerns. In the closing process, they asked questions about whether we wanted the rustproofing or other add-ons that are frequently pushed hard by dealerships, but again there was no pressure here. I would happily do business with him and Tom Ahl Hyundai again!

Bought a 2007 Ford Focus 6 years ago, and it is still running great! Just your usual maintenance,…read morebut other than that, no problems!

Ive bought several cars from Joe at suburban motors in Lima. I can't say enough about what an…read morehonest and stand up guy he is. i and my family look forward to many more years of continued business

5 stars!! Stacy is an angel and we cannot say enough positives! We were in need of a Honda rental…read moredue to our van having issues right as we were headed to our first OSU football game. The kindness, promptness and attention to detail was exceptional! Everything was smooth and fast. If you need any type of car service in Lima, White's is the place hands down. We were treated like family by all of the employees. Thank you White's!

i've had my 21 Honda Odyssey in for service multiple times. The team is always very kind and…read moreprofessional. The work they do is good. It's a dealership, so you do pay dealer prices.

Iam looking for a small car easy on gas and low mileage, I didn't have any trading but can…read morepay 400,on October 3rd my credit is bad and I have no co singer it would be in my mind name only if I can get a car from you please call me at 419-910-9108 my name is Dorothy Tangeman thank you

warning! do not purchase a vehicle from byrider!!!! they sold me a car with engine problems and…read morecovered it up by resetting the fault on the computer. the tow truck driver told me he takes cars to byrider all the time. shady business practices!!!!

Very down to earth owner, no high pressure sales. Good vehicles at fair prices. Nice people to…read moredeal with. Very satisfied with the car and will definitely come back to purchase our next vehicle. Just a short drive from Fort Wayne.

From the owner: Used car dealer in Allen County, Ohioread more