We called OUTSTANDING HEATING & COOLING and got a quote from them after receiving a mind-blowing…read morequote from the company who had maintained our last HVAC system for nearly 16 years. Not only did Outstanding Heating & Cooling give us a better quote, but they did everything right. They set up an appointment right away, showed up promptly, answered all questions and concerns, installed the system in a timely manner, cleaned up after themselves, and did follow up calls to make sure everything was running smoothly. We couldn't be happier with OUTSTANDING HEATING & COOLING and our new efficient HVAC system. Thanks to Eddie Bennett for getting us set up with this new Bryant system and to the installers.

This Co is now owned by A1 Mechanical. The tech arrived as scheduled and was knowledgeable. He…read morediagnosed the issue and determined that the outside AC unit needed replacement due to age and R22. He said that sales would contact me and provide a quote. It is now 1 week later and I not heard from anyone at A1. I have already had another HVAC company install a new system. A1s business must be so good that they can afford to ignore new system sales.

Had a good experience with these guys. Scheduling an appointment was easy and the technician showed…read moreup when scheduled to service our system. Aaron was super nice and helpful with answering questions as well. I'll be calling them again in the future.

From the owner: We look forward to serving your family's furnace, air conditioning, and indoor air quality needs,…read morefrom maintenance and repair to providing great prices on installation of new Carrier equipment. Check out our deals page on the website, and call today!

Kyle was amazing!!!!!!!!! He went above and beyond what was needed! Our job was outside his scope…read moreof practice and he made the calls for me and had the right people scheduled to Come out! I cannot say enough amazing things about him!!!! Also, Lexie on dispatch took my call, had me scheduled the next day! She went above and beyond preparing me for the steps leading to Kyle's arrival including notifying me that he was on his way!!!! This is how customer service is done you all!

I am satisfied with the service. It was professional, timely, and met my expectations.read more

My oil furnace would not run. Had a tech take a look at it. He informed me that the computer board…read morewas bad. Also said they were hard to find. Called me the next day said he found one and that it would be $720 to replace. Seemed high. I found one on Amazon for under 200$ and installed myself. It was not the problem. After watching YouTube videos I figured out that the problem was a 20$ transformer that I had actually asked the tech about. Took me 5 minutes to replace. Fired right up. So either the tech isn't very good at his job or he was trying to rip me off. Either way this is not a company I would recommend.

Shawnee has saved us a ton of money over the last few years after they put in a new geothermal…read moresystem in our house. They are knowledgeable, professional, thorough, and friendly. I comparison shopped before making such a big decision. Shawnee stood miles above the competition.

What a great experience in 5/2026. Never have I had a tech ( Garry Key) be so thorough. Walked…read moreme through all the pictures he took of what needed to be done and why, and walked me through the bill to ensure I understood what would be completed that day. Also saved me some money on a fall tune-up. After he completed everything, he walked through to make sure everything was back in place and that what was to be on was on and what was to be off was off. Everyone was professional and respectful from the call to set up the appointment to the completion.

My wife and I are both in our sixties and contracted with Extreme Heating and Air in July to…read moreinstall a mini split system in our family room. My wife has asthma and other breathing issues as well as an aneurism. This unit was supposed to help alleviate her breathing issues on very hot and/or cold days. This has been nothing short of a fiasco. Minutes after the technician left, it began leaking water all over the floor. The tech 'forgot' to check the drain hose and had to come back out to repair it within hours. Only days later, we had to call them back out because it ceased to cool during one of the hottest days of the year. After sending multiple technicians, it was determined that all the coolant had leaked out because of an improper flange installation on the outside unit. The next issue was a faulty flange on the inside unit which, again, leaked coolant. After that repair, it still has failed to work, this time when we tried to heat the room during the recent cold spells. Same story, no coolant, only this time supposedly a manufacturing defect. After six months of this, I'm still waiting for some kind of resolution. After weeks of inquiries as to the status of the repairs/replacement, I can't get them to return my phone calls despite repeated promises to do so.

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

Furnace igniter went out this morning, searched on yelp for repair technician and Jake responded…read morewithin minutes. He was able to come in 40 minutes and diagnose the issue. He had to go get the parts and replace it but this took less than an hour. System is working great and this was done on a bitterly cold day in January. I figured that I would have to wait all day. Cost was very reasonable and service was great. Highly recommend Jake and Staffords Heating and Air!

These guys installed my new HVAC system in Dec 2024, and while it heated great, it doesn't cool at…read moreall. Jake came back out 6/11, and said the motherboard needed replaced. It's still under warranty, he ordered the parts and charged me for them, saying I would be reimbursed from the company after the install. It has cost me $2,600 at this point, and it's still not fixed as of 8/18, and I haven't heard from them in a week. They've been routinely unreliable, setting up dates to come out for install and then not showing up or communicating. Do not use them if you have any other option.

I have used their services for both commercial and residential…read more Great responsive customer service . Fairly priced .

In the middle of a summer like this, losing the A/C just isn't something anyone wants to deal with…read more And, as ours started going out, getting someone out to fix our system became a high priority. Getting an appointment with Ribbit Heating/AC was particularly easy, with their dispatcher not only providing lots of opportunities for appointments, but also giving us follow-up calls on the day of, ensuring that we were home in time to meet the service techs. The two techs who arrived were both timely and courteous, swiftly diagnosing the issue with our A/C unit. They provided accurate pricing throughout the process and were done quickly. And right now? Our A/C is blowing cool and comfortable for the rest of the summer. No complaints whatsoever!