We called this plumber out to our house in Beavercreek Township to fix a leaky spraying laundry room faucet. He came within a few days on time.
The following happened:
* Sent plumber to Home Depot to buy a replacement Moen faucet. He returned with a non-matching replacement, that was NOT a Moen, and also never provided a receipt for the new faucet.
* Plumber could then not complete the job due to not being able to fit up behind the sink. I offered to help and was able to reach and assist and ended up spending a good thirty minutes of my own time helping the plumber complete the job.
* Plumber then charged $280, of which $122 was for the faucet (with no receipt) and $150 was for the labor plus tax.
I then ask about warranty, to which he says the manufacturer (NOT himself) is who warranties the faucet. He then says "no receipt was needed for Moen to replace." Upon inspecting the faucet's manual, it clearly says a receipt is required to honor their manufacturer's warranty.
So in closing, I got a working faucet, but it wasn't a match to my original, it wasn't the brand I asked for, no receipt was provided so I have no idea where this plumber actually got the NEW faucet and if it was actually $122, AND the kicker is I helped do the job for 30 minutes.
And I got a premium bill of $280. That was my experience with this plumber. Overall pretty below standard service. I gave two stars because the job was completed and the faucet works now. And he arrived quickly after calling. read more