Bethany R is AWESOME! She was very accommodating to my grandmother who doesn't speak much English, and made her feel very comfortable, my grandmother loves See's candies since she worked with them for over 20 years and ensured everything was in order and correct, an Bethany is an absolute model of what fantastic customer service should be! :) read more

For me, all See's Candies locations always have been filled with super nice and helpful employees. This is why I was so surprised at the indifference and coldness I received. When we walked in, one employee was on the floor and offered us a sample. I declined as I did not want the particular one she offered. Usually when the sample is declined, they ask if there they can provide a different one. She did not offer an alternative. Not a big deal as I didn't go there for the free sample. It was just different from other locations. I proceeded to the counter and stated to the other employee what I was wanting to purchase. She was curt and cold, no hello, no smile. Once again, surprising as See's Candies' employees are usually so nice and welcoming. While making a selection for my SECOND box of chocolates, I asked for a specific sample. She gave it to me, but she hesitated a minute as if this was not allowed or just didn't want to give me one. I don't know if she thought that I already had a sample, and it was supposed to be only one per person, but it just seemed like she did not want to provide it. Mind you, I ended up spending about $90 there. AND when I walked in, the employees were asking another customer if he wanted to try any more. Any more? So I can't get one but this guy gets multiple? AND he gets ASKED if he wants more? This won't deter me from going to See's, but I will probably go to a different location. read more

This see's Candies is located inside the Stonewood mall right across from BWW. Its a fairly small store but come to think of it most of them are. The workers are really nice here and even when its packed during the holidays or other big celebration times they seem to take care of everyone. The best thing about coming into sees is getting that free sample. Hey what can I say, nothing better than free chocolate. Overall its a nice clean store where you can come get some delicious chocolate. read more

See's Candies - Entrance - Candy Stores Near Me - Downey, California

I went tonight to get a bag of candy and ended up walking out frustrated by what the workers allow greedy and thoughtless customers to do, in fact they encourage and facilitate it. When I walked in there were was a couple already eating and asking for various samples of the chocolates. I waited because I thought they would wrap it up soon enough. Nope. They held up the line asking for more and more free candies and the lady working there did not have the common sense to deter them at all, there was no boundaries or order whatsoever. She could have tactfully told them that there is a limit and a line of customers waiting but no, she kept up with the banal dialogue with them, describing the ingredients of each candy like it was a wine tasting festival or something. There was another couple ahead of me in line who I could tell were getting restless too. My patience was waning for a good ten minutes while these people kept asking for even more chocolates like they won a trip to Willy Wonka Chocolate factory. How embarrassing. Who does that? The guy even commented that they couldn't decide what to get as they had eaten so many "back to back." We all have a life to live and I didn't want to wait all night for this tacky couple to finish stuffing their faces for free. When I left, they were still eating holding up the line. I wonder how long they were doing that before I arrived. Honestly, if a chimpanzee wearing a tuxedo and bowtie had walked in and squatted in the middle of the store to fart loudly that would still be less outlandish than what I witnessed this evening. I am sure they didn't buy anything or if they did it was something small, these type of people should be banned from abusing complimentary samples. This has happened at least three times in the past too, at this same location. Not the same people, but the same type of trashy entitled people. Zero shame. My night was ruined because I was really craving their candy. I wonder how many actual paying customers are inclined to spend their money elsewhere because of annoying shyt like this. read more

See's Candies has always been my go-to option for holiday gifts for my team at work. There are so many options for budgets of all ranges, so I love that option. The chocolates are always fresh and tasty, staff are very kind and welcoming, and there's always a quaint, cozy atmosphere whenever I walk in. This particular Downey store is great since it is located so close to the parking lot, I can just walk in and out without having to walk all the way into the mall. read more

See's Candies - Candy Stores Near Me - Downey, California

Sees candy always a wonderful place. The young lady greeted us. She was nice and pleasant I ordered walnut squares and divinity my friend ordered other delicious pieces including chocolate caramel peanut buds. read more

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Great experience. Staff were helpful and courteous. The place was immaculately clean. Everything was efficient.

Love coming here. Store is always clean and organized. Marsha C helped me out and honestly she was the best! Such good customer service, so patient and offered a sample. Thank you so much Marsha, I hope next time I stop by you can help me out again. read more

Classic chocolates that taste them same year after year. I love picking out my own pound of chocolates. But if I'm in a pinch, just grabbing a pre-done box is a great choice, too. read more

Staff polite, store clean and chocolate is amazing!!! FYI if you aren't fond of the sample offered they will give you something else. Just tell them what you would prefer. read more

See's Candies - Bunnies - Candy Stores Near Me - Downey, California

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I LOVE ME MY SEES CHOCOLATE!!!!!!!!!!!!! When I'm not dieting and only eating protein bars, I sneak off to sees chocolate every single chance I get, lol "The Beverly" is the best piece of chocolate I think I've ever had in my life!!!! They have 1.60 valentines hearts and of course I had to get one. The ladies here are always so nice, and the chocolate is always delicious as ever! It is a bit hot in there (which is unethical because heat and chocolate just doesn't go lol) But is that going to stop me from going? No. Lol. Anyways. If you want a piece of header in your mouth, or your gf to be happy, "The Beverly" thank me later! read more

See's Candies - Candy Stores Near Me - Downey, California

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I visited the See's Candies shop at Stonewood Mall today, the staff was very welcoming, attentive and polite. They were courteous and patient with a couple of elderly customers who were in the store. The store was well organized, old fashioned quaintness, very clean and attractive. I bought some $35 worth of product and I'm very happy with my purchase and it was a pleasant experience. I visited on Friday morning, Jan 5, at about 11:15 in the morning. read more

First of all, I have always had great childhood memories from sees candies.. then I went in for my lunch break, mind you it was not busy at all, just one other customer looking around. We walked up to the counter and the associate name Maria G goes and tosses samples and says here you. Instead of even explaining what they were and did not even ask of I had any allergies. I explained to her I was looking for 2 specific flavors so I scrolled through my phone to show her and she said we'll I dont know. Ask I asked for any new flavors for the month she mention and I asked if I can try, sje said "oh okay in a bag to set you up to go" . Mind you I had not even placed an order or even found the 2 I was looking for. I nailed it down myself without any help and asked if I can taste to make sure they were the ones I've been craving so thay I can purchase. She just seem like she wanted me out and asked more than twice to bag it and add to my order. I feel since I didn't know if they were the one I wanted to try it first but she kept insisting to bag and buy without me even knowing. And even as I finally went up to the register because I just felt so uncomfortable being in there always with the way she kept talk to me not with me I just accepted and paid. I just do not even wanna go back to that location. She was either have a bad day or just did not like her job. I will definitely be traveling to further stores now just avoid that uncomfortablness that I have never experienced in a sees store before. read more

Emily was a great help! I definitely appreciate such stellar customer service. She will be the reason why I will be going back to stonewood See's Candies. read more

Stopped by while charging and decided to try their summer flavor of root beer lollipops! My husband was pretty excited to try them but he thought they were going to be more "root beery" instead of creamy. I thought they were decent and fun to try. The store itself was pretty empty when I visited. The store staff greeted my family promptly and offered us their samples. What's not to love about sees candy?! read more

This is the one in Stonewood mall , across from Buffalo Wild Wings . Went in on New Year's Day at 11am the lady working was super friendly, went in and got 1 lbs of half milk chocolate almond and half dark chocolate almonds. Left the store feeling happy. Me and my chili's enjoy eating See's candy. read more

See's Candies - Candy Stores Near Me - Downey, California

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Nice, clean and organized facility. I would recommend this location for birthday parties and kids between the age of 1yrs old-10yrs old read more

See's Candies - Candy Stores Near Me - Downey, California

Fresh as always. Love the selection and courteous service. Supporter of both Downey locations. Bordeaux is my favorite.

Great Customer Service and of course the candy is always delicious. Can't complain always a positive visit with See's.

See's are my favorite candy shop, as delicious as the candies are their customer service is even better. I have never received bad customer service at any of the See's candies locations. I received service from Rosa and Stephanie, they were extremely helpful and very pleasant. Love the great service and the delicious milk chocolate. read more

Stonewood Mall Shopping Center- Samantha O and Chelsea were so helpful! They packed and decorated an assortment of chocolate goodies for us that our sons teachers will love !!! Definitely Recommend this location ! read more

Stonewood has gone done in customer service and just overall over the years.. but this Sees Candies location is the best! Great service, amazing workers looking to help in any way they can so so so nice!! Had an amazing experience the other day Two girls were helping me out. I was given two samples and was helped with all my questions i had! Jayden G i believe was her name helped me out, she did an AMAZING job! Helped me with picking out a box for mother's day and helped ensure I got the right chocolates. She went above and beyond! read more

An Employee received payment and never changed her gloves she then went on to get a bag and open it and prepare the bag for someone else's chocolates. read more

Really good sees candies here the workers are nice here it's clean inside I enjoy coming here

Peanut brittle is heavenly. The dark chocolate sea salt caramels are fantastic. Definitely recommend anytime!

I decided to purchase my lady some Vday chocolates a few days before 2/14. As anticipated, there was a small line outside the store limiting customers inside due to COVID. The line moved quickly and there was a helpful attendant handing out custom candy menus and answering questions, which was very helpful. My house is big on the Milk Rum Nougat, Dark Normandie, and the Pecan Rolls. The young lady that assembled the custom box was friendly, patient, and efficient. All employees were wearing masks, gloves, along with plenty of hand sanitizer stations in the store. With no surprise, the chocolate was consistently delicious and enjoyed by my wife. I highly recommend the custom box, especially when you know what you like. The heart box (over a pound of chocolates) or about 21 pieces for $37 is a nice treat for that special someone. read more

See's Candies - Custom heart box. - Candy Stores Near Me - Downey, California

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Ordered online yesterday because they told me the line would be 45 mins wait. So I ordered online took maybe 2 hours to fulfill my order not a big problem. I decided to pick up today when I came to pick up I explained to the manager that my car was recently broken into and that I didn't have any form of I.d because they took my wallet. I filed a police report but the manager on the clock at the time (1:10pm) told me I need an I.D or else I can't pick up my order. She said there was nothing she can do to help me even though I had the email the order number and my phone number on hand in my phone. She was willing to turn me away even though I had all this information. She forced my father who has an underlying health condition to come to the store and show his I.D. Very unprofessional of the manager. Not attacking the company just the manager working there. Will be going to other locations. read more

See's candies is probably my favorite I can remember when I was really young eat See's candies. I like the chocolates one of my favorites probably the lollipops those are my favorite I can remember. I still buy See's candies for family or friends and my friends. read more

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See's Candies in the Stonewood Mall is just inside the main entrance facing Firestone Blvd by the Macy's home store. The young lady that I always see in there is extremely nice and works very quickly. Like any good chocolate shop, she will offer you a nugget if some deliciousness. I love their assorted lollipops for quick gift ideas. This shop is very small, but set up nicely & is always clean. Review #174 read more

Super friendly service on 1/23 around 430pm. I Came in for a 1lb of assorted chocolates & boy was it wrapped so pretty. Valentine wrapping paper with red hearts! I'm in love! See's always does it for me, leaves me wanting to get more chocolate wasted. Valentines chocolates for me please? Someone anyone. $19.00 for 1lb box read more

I love See's Candies this candy shop has always been in my life ever since I can remember my dad would always get us See's Candies for all occasions Birthday's, Christmas and for my mom in Mother's Day. Anything time we go to the mall the last stop before going home is to go to See's and get lolly pops, chocolates and the free sample.This See's always makes me think if my childhood. read more

See's Candies - Chocolate lolly pop & Bordeaux bar - Candy Stores Near Me - Downey, California

Purchased candies for our customers couple of years ago. The ladies know what they are doing and hooked me up with an extra box of candies for myself :) read more

Dear Chocolatiers, I visited your retail locations on 1/13/17 at 5:13pm as shown on my receipt. I had thee most wonderful experience shopping for my delicious chocolate. Alina M. Helped me in more ways than one. I asked her several questions regarding pricing, chocolate types and description of tastes, and she quickly answered all my questions. She was an outstanding professional and offered me superior customer service. I purchased almost $100 worth of chocolates that I will be taking abroad to my upcoming trip and had several half pound boxes to fill. Alina M. handed me a chocolate sheet with all the candy varieties and was so patient with me as we filled each individual box to my liking. Alina's spirited personality shined through in a effortless way that allowed me to be really comfortable throughout my shopping. Thank you See's Candy for having a great associate working for you. Alina M. definitely deserves a raise. The store was very clean and neatly organized. read more

Well all staff at this location need much more training they are unequip to handel things that are done effortless in all See's shops we have been too! I made my order as easy as 1. 2, 3 yet the idiots were like the 3 stooges? I gave the first girl my print out of how the 2 custom boxes 1 pound each should be. Well dummy #1 did not understand it then tried to tell me I could not get what I presented her? Lol I been buying the same 2 custom boxes before she was ever born. So I explain what Sasha told me on the phone and walked me through my computer list, I have #1 the list. Then dummy #2 comes and #1 runs to the back to hide. #2 & #1 then show the onlyale staff the list, they could not figure out wgat % of each candy to put in the boxes, so #2 tells #1 just put 2 of each. I daid oh no you don't, those boxes have some with 2 and some witn 3 candies...the totals for each added up to 100% for each box. I guess they thought I was the stupid obe yet I know my %'s I went to college I know math very well. They on the other hand did nit know anything. Please train them how many candies go in a one pound box and 5% means one candy, 10% means 2 candies! Then #3 asked #2 where did #1 go? O said sge hiding in the back as she was standing there looking at us, then #2 says she went on a 10 min break. Really who does that in the middle of working on customet's? I daid no she did not, now after waiting to park for 45 mind. I was in no mood for all their nonsense, I was just happy to het this done, but as the minutes went on and they could not figure out how to bx 2 one pound boxes I was so pissed off, I left them there. This was the worst See's I have ever step foot in and will never return, we still keep gling to Bellflower the best see's ever, second is Lakewood Mall followed by Cerritos Mall, Westminster Mall. Now I will to work late tomorrow fue to these clowns wasting my time so as you tell I am not very happy right now, they should let me box it myself it would been 5 mins. tops. I would never recom.end this location unless you want a free sampkw if they even hive any? Or if you only want a few pieces I think they can handel that. PLEASE, TRIAN YOUR STAFF TO BE MORE PROFESSIO AL WITH NO SNOTTY ATITTUDES BECAUSE THEY DON'T UNDERSTAND SOMETHING! $50.00 IS A LOT OF CASH TO PAY AND HAVE SUCH NASTY STAFF! As I said I was justt happy to ginally get a parking and get in there with my list but once girl #1 thought she was going to do what she felt like with my gifts hell no! read more

Stephanie was an absolute joy to us tonight. She loves her job and us for conning in her store. Great find Sees, pay her well and keep her on your payroll. read more

Very slow Service as they only had one person working. The icing on the cake is that it was abnormally warm in this particular store. I would not be coming back if this store continues the practice of saving energy by making customers feel uncomfortable. read more

Always friendly staff, great management here. Chocolate always taste amazing!! I'm kinda addicted lol I visit this place at least once a week and never had any bad experiences. Stop eating that garbage called Hershey's or other bad sugar filled candies. Sees Candy has a great flavor, very creamy and all the ingredients are fresh. Sales associates are very polite and classy. I've visited at least 5 or 6 Sees Candy locations and always had a great experience! read more

Love the toffee-ettes!!! That's what I went in for this week. I had a craving for something sweet and salty and these always do the trick. They are a million times better than almond roca. They are a lot more expensive but the quality makes it worth it. During the holidays we usually receive a box of See's chocolate (nuts and chews). They are always a treat. The chocolate is just so smooth and well...perfect. It tastes high quality. Service is always great. I always get greeted and given a free sample with my purchase. read more

Chocolate, chocolate, chocolate. What else is there to say. I enjoy getting a scoop or two of the bridge mix to have on a candy dish when people come to visit. It's a little treat of a variety of chocolates. That, and a scoop of the dark chocolate covered raisins! Marzipan, bordeaux or any other pieces of dark chocolate are amazing. Enjoy! read more

I always go here to redeem my pound of chocolates and the staff is always fast and friendly. Plus, the free samples don't hurt ;) They try to fit in as much of a variety in my box as they can. The place is located in the Stonewood Mall and it's clean. read more