I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Quick professional and quality work from local family business! Had them replace large single hung…read morewindows and glass block. They answered all of our questions, were clear about pricing, and were prompt to send out Mike who was super helpful and patient when we had an issue/question a few months later. Highly recommend!

Thanks to the crew at Supreme. You came to our rescue in an emergency and really helped us out…read more Thank you again

Despite having a negative experience with Lyndhurst Lumber last year, my wife and I ended up having…read moreto go back to them anyway because we just couldn't find their same selection of products anywhere else. The second time was a much better experience. Dani was knowledgeable and helped us pick out some handrails and a storm door for our front porch. Rob from Lyndhurst Lumber contacted us about our prior experience; he apologized and did what he could to expedite our current order, which was nice of him. They have made customers out of us!

For the past twenty years we have relied on Lyndhurst lumber to enhance both inside and out . Every…read moreproject we have asked them for help has always been completed to our satisfaction . We give our full support in recommending them to our family and friends . Craig M

Pella is great until you have a service issue. I have been waiting a MONTH for a simply callback…read moreabout a rotted out patio door that has become infested with carpenter ants. Horrible design to say the least. I've called OVER and OVER and OVER again and keep being told that someone from service will be talked to directly and somehow......there's still a rotted door hanging from my home. Furious wouldn't even begin to describe my mood.

I had a door installed by Pella in Mentor in January, on the coldest day of the year!…read more In November, my screen door blew off/was destroyed in the wind. I couldn't fully remove/replace it due to previous wind damage so I decided to replace the entire inner door, frame, and screen door. The Pella salesman showed me types of doors and came by to measure/quote. Unfortunately, they had no openings for installation until January! When the day in January came and it was the coldest day of the year, they almost cancelled, but found another installation crew which was willing to work that day. Even when I found a problem, the door handle being too close to the screen door latch, the salesman and I worked out an excellent solution and he came and replaced the door handle. I would definitely do business with this company again.

I am an out of state landlord and my tenants left my house's lock somewhat in shambles. I called…read moreRick at Highland Security through Yelp and he responded right away even though he was on a job. He gave me excellent advice and had me follow up my request for him in an email. my job was not urgent but within two days he was at my place and called me to update me on his findings and what he recommended. He even checked on my furnace while he was there. His price was vey reasonable and his service was top notch. Will certainly use again if the need arises!

I called and they came out same day; re-keyed the whole house and fixed some unexpected issues…read morerelated to that. Professional, quick...couldn't ask for more.

Very good at their job they work to get the job as fast as possible but with excellent outcomes you…read morebe very happy with what they do for you

John P. Mike's Home Improvement just completed an update of…read morewhole house siding and doors. It's so rare today to find a company that displays not only professionalism and technical skill, but kindness, orderliness, and patience. From beginning to end Mike and his team were so easy to work with and the end product is beautiful! Even neighbors have stopped to comment on the lovely job. I would 100% recommend Mike's Home Improvement.