Called them on a referral and instantly happy. Honest and absolutely no pressure. Rob made us…read morefeel important and walked us through the new roof process. Had other quotes and those were more and a painful process. Highly recommended and good people.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had my roof replaced by KPHR in June 2025. I even recommended them to my (development) neighbors,…read moreand they replaced roofs for 4 of them. KPHR does not respond to follow up calls for issues that have arisen with the roof since the installation. Their follow up and customer service is horrible.

Ken's Parkhill Roofing just recently removed my existing roof system and replaced it with a new…read moreshingle roof system. They did an outstanding job and to my surprise, finished in just one day. The new roof looks beautiful and is performing well. We had 3-contractors estimate the roofing project. To ensure fair bidding, we had the contractors bid using the same material and scope of work. Parkhill's cost was right in the middle. We are extremely pleased with our entire experience with the company from start to finish. The owner and salesman were very professional, knowledgeable and friendly. The office staff was very pleasant when they called to update me on the roof work schedule. The roofing crew worked well with each other, and their workmanship quality was excellent. The crew took extra precautions to protect my house and landscaping by covering them with tarps. When the roofing work was complete, they cleaned up my property before leaving, so that it looked like it did before they started. I highly recommend Parkhill Roofing.

Very professional, put up with all of my indecision about choices, and end product looks great!read more

I hired this company in the fall of 2016 to add soffit vents. Two years later, my front gutter…read morebegan to sag. The fascia board had slipped and everything was pulling away. Even though it was 2 years later, I called Jeff about the problem. He came out the next day to look at it. Anyone who tries to hire contractors knows how hard it is to get someone to call you back, but to have them come the next day is unheard of! Jeff is a standup guy who stands by his work and within 2 weeks it was fixed. (It only took that long because it's January and we had to wait for a break in the weather.) I was not charged for this repair. I highly recommend Jeff and his team because they warranty their work, even years later.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

Ronnie the sales representative came through today and got everything rolling. Got the colors…read morepicked out for siding, got discounted on the pricing and we got everything squared away from new siding, soffets and window wraps. Excited for the new look on this 70yr old house!

April 13 th 2 workers from their company came out to do roof repairs in the process stepped on my…read morecentral air unit and pushed the fan into the housing unit dropped roofing nails inside also packed up and left I trusted to go to work and left them there and now they're denying they damaged it I've had my security photos blown up to show damages done Frank Sztul their boss emailed me and his workers didn't recall either stepping on or dropping anything of course they don't neither did they tell him. about the roofing nails either stay away from this company and stay home if you do contract them their horrible what they did

Came out to my business said I would get a quote the next day. 8 days later never heard from them…read more I even called to make sure they had the correct e mail. Just call and at least say you don't want the job.

I appreciate your response but you fail to mention that 3rd Generation "caused" the damage and is…read morenot owning up to that fact. To add further insult, you offer to make repairs only if I agree to pay for the damages 3rd Generation caused. Bond was denied but that doesn't negate the warranty for poor workmanship and trying to pass the cost on to me the customer to get it fixed. The fact remains to this day, there is a failed inspection due to the negligence and the permit remains open for which 3rd Generation has been cited by the city of University Hts.

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young

From the moment I called the company, I was treated with respect and when I called in the morning…read morethey came the same day to help with a leak and ice dam I had on part of my roof of my house. I am a widow and was very impressed with the knowledge and experience the 2 gentlemen had and they answered my questions even though I was freaking out about the leak! They assured me I wasn't the only customer to have had this problem. They said they will return and check on a few things. I will use this company again and have recommended them to a couple of friends already! Thank you again for the prompt service and consideration to my situation.

So my husband had to call and kinda threaten them to get them to respond. They returned his call…read morethe same day and was out the next day. They fixed the roof and had to replaced one gutter, then took another one down and re-hung. Hopefully we don't have anymore issues.