My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

After difficulty dealing with another Reconstruction Company after our garage fire, we contacted…read moreSureRoof . Our neighbor was very happy with her new siding and roof and highly recommended Sure Roof to us. Tony came out to our house within days and had new plans sent to our insurance company. He did all further communication and negotiations with our insurance adjuster and the process began quickly. Orlando was the person who handled the everyday rebuild of the garage and interior work. The team showed up as scheduled, working Saturdays and sometimes well into the evenings. I always knew the game plan and was updated several times a day. My home was left as clean as possible, the craftsmanship is meticulous, and the team went above and beyond to get us back into our home. Orlando and Tony keep everything moving smoothly and efficiently. There were so many awesome tradesmen: Ted (or T.J.) and his team was amazing with the windows and siding; Don the interior painter is a perfectionist. Their team has longevity and good working relationships. Above all, we were treated like family.

Have been dealing with SureRoof for a few years now. Giovanni (General Manager) is my contact, he's…read morea really great guy to deal with, he always works hard to ensure that things are done to the customer's satisfaction. I call them whenever I need services on the exterior of my home. They installed a new roof on my garage (excellent), they repaired/installed gutters on my garage, they installed screens on all my gutters to keep out leaves (their gutter guy Joe handled his business), Last year they installed 23 new windows in my house (Mike did an excellent job on the install) Good quality windows provided by SureRoof.. They recently (October 2022)installed vinyl siding on my house and garage (beautiful work). (Their siding guy Ted is truly a pro that takes pride in his work, his trim work is impeccable). And lastly Carmen the receptionist, so sweet and always a pleasure to talk too, she answers your questions and if she doesn't have the answer she always finds out and calls right back, she never leaves you hanging. Overall I highly recommend SureRoof. Giovanni and his crews are 5 stars in my book.

Excellent same-day response and honesty. Pricing seemed very reasonable. Mark is in high demand!read more

JBL in Kent handled our insurance claim for a roof replacement in 2019 and did a fantastic job. I…read morejust called them again to come out to look at a leak in our ceiling. Doug came out and was very professional and extremely helpful. He got it all taken care of for us very quickly. I will definitely continue to use them when needed.

JBL Roofing replaced my roof 10 years ago. I recently called the company for a roof inspection…read morefollowing the NE Ohio April 15, 2026 hail storm. I was told that unless I wanted a new roof, the company was too busy to inspect our roof for storm damage - even though roof inspection and repair is the main claim on the company website landing page and I was a past customer. I wasn't in a hurry. JBL could inspect the roof at any time that was convenient for them. Our entire community has been hit hard with roof damage and many homes in the development have had their roofs replaced because of storm damage. I no longer trust JBL to be there when I need them. I do not recommend them.

BHI did our roof, gutters, giant bow window, siding and soffit and we couldn't be happier! Ted is…read moreabsolutely amazing! He helped us see our home projects from beginning to end and is one of the kindest and most helpful person around! Every person we interacted with was professional, efficient and incredibly polite. We get compliments on our home constantly and always refer everyone who asks to BHI.

I would not recommend this company for roof flashing around chimney area. We had a poor experience.read more

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

The pricing is sky high and the result is no better than anyone else for sure…read more I would encourage you to do your homework you will absolutely get the same quality for much less.

Medina Exteriors and Simply Distinct Kitchens & Baths replaced a golf cart door and then did a…read moresizable remodeling job for us (new kitchen, flooring throughout, etc.) and we could not have been more pleased. They were efficient, beyond courteous and paid close attention to detail. We would not hesitate to work with them again, nor to recommend them. For those who talk about the price difference, Medina Exterior's price was on par with another very reputable high-end company In the area with whom we also visited. In the past we had worked with another company which turned out to be a bitter disappointment. Dealing with that company and Medina Exteriors and Simply Distinct Kitchens & Baths was like comparing a tricycle to a Harley Davidson. With regard to the comment about a "consultation fee" - if you have been to any well-honed company, you would know this is how they all function. Why would anyone spend time, draw up specs, etc. for you to decide you don't want to do the job, or put it off for another year? The entire crew coming to view the project? It's fantastic. Each has questions about details and suggestions that you, yourself don't think of. When they leave, you feel that you've met with each professional that is going to be in your home working on your project. It's the formation of a good working relationship. Lastly, Medina Exteriors has an excellent reputation for standing behind their work. If they have come back for any small thing, they have done so promptly, efficiently and pleasantly. If you choose Medina Exteriors, you are working with good people who do quality work.

Everything! Best roofing company. Skilled, efficient,…read moreaccommodating, wonderful supervisors and team. Just completed our property condos at Tara at Barrington in Aurora and far superior to any roofing company I've been involved with in over 25 years. Deb Stancato

Wonderful job and people. Everyone, salesman, crew and office personnel were tremendousread more